Technology Platforms
Technology Platforms Inc. is a Canadian managed-IT and software services firm in Waterloo, Ontario, that delivers GoldMine CRM implementation, WorkAnywhere hosted cloud desktops, tiered email/web hosting, and 24/7 technical support to small and mid-size businesses across Canada.
- Company typePrivate
- Founded2012
- HeadquartersWaterloo, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Technology Platforms does
Technology Platforms Inc. is a privately held Canadian managed-IT and software services firm headquartered in Waterloo, Ontario, serving small and mid-size businesses across Canada. The company operates two intertwined product lines: (1) a GoldMine CRM practice offering implementation, customization, custom development, training, and ongoing support across all GoldMine versions, augmented by add-ons such as GoldSync (real-time bi-directional data synchronization), QuoteWerks (quote generation with QuickBooks/Peachtree integration), and GoldMine Mobile Edition; and (2) the WorkAnywhere hosted cloud platform, built on Windows Server, Remote Desktop Services, and Fibre/SSD Storage, with NinjaRMM-based managed services, dual authentication, automated backups, and Terminal Works TSPRINT for advanced remote desktop printing. Supporting services include tiered email and web hosting (Bronze through Platinum SKUs), 24/7 phone/email/remote/onsite technical support billed at $110/hour remote and $125/hour onsite in 15-minute increments, hardware and software resale via Microsoft Certified Partner and Dell Direct Partner relationships, maintenance contracts, and custom web design and development.
The business model blends subscription recurring revenue (managed cloud hosting, internet/email/web hosting on annual contracts that shift to month-to-month after year one) with project- and time-based professional services (CRM implementation, training, custom development, technical support, web design) and transactional hardware/software resale. GTM is sales-led and direct: customers engage via the company website or phone (local 519-584-2447 and toll-free 888-854-4499), receive quotes/estimates, and formalize engagement through an "Agreement to Proceed" document. Customer segments are horizontal SMBs across Canada requiring integrated CRM, cloud access, hosting, and IT support without an in-house IT department.
The company is small (1–10 employees), incorporated under Ontario law as Technology Platforms Inc. (DBA "Tech Platforms"), with no disclosed institutional investors, funding rounds, M&A activity, or leadership changes. It holds a registered "Technology Platforms" trademark and operates sub-brands WorkAnywhere, GoldMine CRM, GoldSync, and QuoteWerks. Strategic technology partnerships extend across Microsoft, Dell, VMware, Citrix, BlackBerry, Acronis, GoldMine/FrontRange, Terminal Works, Barracuda Networks, and NinjaRMM. The company is actively trading with current website, contact channels, posted office hours, and 24/7 technical support offerings.
Technology Platforms firmographics
Firmographics- Name
- Technology Platforms
- Legal name
- Technology Platforms Inc.
- Website
- https://techplatforms.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Technology Platforms Inc. is a Canadian managed-IT and software services firm in Waterloo, Ontario, that delivers GoldMine CRM implementation, WorkAnywhere hosted cloud desktops, tiered email/web hosting, and 24/7 technical support to small and mid-size businesses across Canada.
- Ownership category
- akta.pro rank
Technology Platforms industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Processing & Data Preparation (7374), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Remote Workstations & Virtual Desktops for Media (GPU VDI, secure access) (MPAHANAE)
- akta.pro secondary industries
- Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD), Business Desktops (Commercial PCs) (HDACAAAB)
Keywords
Where Technology Platforms is headquartered
LocationHeadquarters
- HQ city
- Waterloo
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Technology Platforms business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Managed Cloud Services (WorkAnywhere): Cloud computing platform providing virtual office access with one-year commitment contracts, then month-to-month billing. Includes storage space and bandwidth for hosting customer web sites.
- Internet, Email and Web Hosting: Tiered hosting packages (Bronze, Silver, Gold, Platinum) with varying web space, mailbox counts, and transfer limits. Additional mailboxes available at $5/month. Annual domain renewal billed separately.
- GoldMine CRM Services: CRM software implementation, customization, technical support, custom development, custom reporting, and training services for GoldMine CRM products.
- Technical Support Services: Phone, email, remote (15-minute increments), and onsite support (minimum 1 hour). Billed in 15-minute increments at hourly rates. 24/7 technical support available.
- Hardware and Software Sales: Sales of servers, desktops, laptops, printers through Microsoft Certified Partner and Dell Direct Partner relationships. Payment due upfront before order placement.
- Web Design and Development: Custom website design with Content Management Interface. 50% labour costs required upfront with balance due as work is completed.
- Maintenance Contracts: Remote and onsite service bundles for office system management. Quoted upon request.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Bronze - Basic web hosting with 10 mailboxes |
| Subscription | Annual | Silver - Mid-tier hosting with 25 mailboxes |
| Subscription | Annual | Gold - Enhanced hosting with 35 mailboxes |
| Subscription | Annual | Platinum - Premium hosting with 40 mailboxes |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
Technology Platforms product offering
Product offeringCore offering
Technology Platforms provides managed cloud computing through its WorkAnywhere platform, full-service GoldMine CRM implementation, customization and training, tiered email and web hosting (Bronze/Silver/Gold/Platinum), and remote and onsite technical support. The company also resells hardware and software (servers, desktops, laptops, printers) as a Microsoft Certified Partner and Dell Direct Partner, and delivers custom web design and development with a Content Management Interface for small and mid-size businesses across Canada.
Product overview
Technology Platforms is a provider of office technology services and in-house software development targeting small and mid-size businesses across Canada. The company's portfolio centers on two core products: GoldMine CRM (a customer relationship management platform with add-on modules including GoldSync for real-time data synchronization, QuoteWerks for quote generation, and GoldMine Mobile Edition) and WorkAnywhere (a cloud computing/virtual office platform). Supporting these core products is a suite of managed services including hosting solutions (offered in Bronze, Silver, Gold, and Platinum tiers), GoldMine training (web-based and onsite), remote technical assistance via TeamViewer, hardware and software sales (as a Microsoft Certified Partner and Dell Direct Partner), maintenance contracts, and web design and development services. The product architecture combines a CRM product with cloud-based access and managed IT services as an integrated technology service offering.
Differentiator
Problem solved
Functional benefit
Brands
- WorkAnywhere: Cloud computing platform providing virtual office access, allowing teams to connect to office applications and data from any internet-connected PC, tablet, or PDA.
- GoldMine CRM
- GoldSync
- QuoteWerks
Products and services
- GoldMine CRM Customer relationship management software that automates marketing and sales, streamlines productivity, and increases profitability; Technology Platforms provides full-service implementation, customization, technical support, custom development, custom reporting, automated processes, and training for all GoldMine versions for small and mid-size Canadian businesses.
- WorkAnywhere Proprietary cloud computing platform that hosts office applications and data and provides access from any internet-connected PC, tablet, or PDA via a Windows Server and Remote Desktop Services environment with Terminal Works TSPRINT-enabled remote desktop printing.
- GoldSync Real-time bi-directional data synchronization add-on for GoldMine CRM, enabling automated information distribution across multiple users and locations with filters, security levels, and multiple connection methods.
- QuoteWerks 4.0 Quote generator add-on for GoldMine CRM and other contact managers that creates detailed quotes from contact data, with optional conversion to QuickBooks invoices or Peachtree purchase orders, sales orders, and invoices.
- GoldMine Mobile Edition Mobile edition of GoldMine CRM that enables sales and service staff to access client and prospect data while traveling or working remotely.
- Hosting Solutions (Bronze, Silver, Gold, Platinum) Secure email and web hosting packages offered in four tiers — Bronze (1000MB web space, up to 10 mailboxes, 5GB transfer), Silver (1500MB, up to 25 mailboxes, 10GB), Gold (2500MB, up to 35 mailboxes, 30GB), and Platinum (3GB, up to 40 mailboxes, 70GB) — with Barracuda AntiSpam, Merak and Barracuda Multilevel AntiVirus, firewall, 24-hour monitoring, and daily backup included.
- GoldMine Training Remote and onsite GoldMine training courses for end users, including GoldMine Premium Edition Essentials (2 hours) and a la Carte topic sessions (1 hour minimum), delivered via web training sessions through the company's remote assistance platform.
- Remote Assistance TeamViewer-based remote technical support service for troubleshooting customer devices, billed in 15-minute increments at an hourly rate, available alongside 24/7 technical support across phone, email, remote, and onsite channels.
- Hardware and Software Sales and Service Resale of servers, desktops, laptops, and printers from Microsoft and Dell through Microsoft Certified Partner and Dell Direct Partner relationships, including competitive pricing, installation services, and remote implementation and management.
- Maintenance Contracts Quote-based service bundles combining remote and onsite support for managing customer office systems, including servers, desktops, and network infrastructure.
- Web Design and Development Custom website design and development with an included Content Management Interface that enables customers to manage website content independently; project-based engagement with 50% labour payment upfront.
Quantifiable outcome
- Quick return on investment through GoldMine CRM implementation
Companies that use Technology Platforms
Customer profileSegments1 record
Ideal customer profiles1 record
Technology Platforms technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Technology Platforms partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Certified Partner status. The company offers Microsoft Server and Desktop products, providing competitive pricing and installation services for Servers, Desktops, Laptops and printers through this partnership.
- DellcoreDell Direct Partner offering competitive pricing and installation services for Servers, Desktops, Laptops and printers.
- GoldMine (FrontRange Solutions)corePrimary CRM product partnership. The company is experienced in all aspects of GoldMine including implementation, customization, technical support, custom development, custom reporting, automated processes, and training. Supports all GoldMine versions.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Technology Platforms competitors and assessment
Company assessmentDirect peers
- Sherweb: Canadian managed cloud services provider focused on Microsoft cloud and security for SMBs and mid-market. Closely comparable as a recurring-revenue MSP/channel partner serving small businesses with cloud, hosting, and managed IT across Canada.
- Jolera Inc. Global managed IT and security services provider with channel-style delivery. Comparable as a multi-vendor MSP offering cloud, hosting, and managed services to SMB customers.
- ITCloud.ca: Canadian cloud and managed IT services provider. Comparable as a small Canadian MSP delivering hosting, cloud, and IT support to SMBs in a similar product category.
- HostedBizz: Canadian provider of hosted virtual desktops and cloud workspaces to SMBs. Most direct comparable to WorkAnywhere's RDS/VDI-based virtual office model.
Broad incumbents
- DreamHost: Hosting provider offering email, web, and cloud services to small business customers. Comparable in delivering tiered hosting and email/web packages to SMBs at greater scale.
- Softchoice: Toronto-based IT solutions and managed services provider (hardware, software, cloud). Comparable end-to-end technology stack for SMB/enterprise in Canada including hardware resale, hosting, and managed IT services.
- Compugen: Canadian IT services company providing hybrid cloud, managed services, and workplace solutions. Comparable as a Canadian multi-vendor MSP/hosted desktop operator at larger scale.
- Long View Systems: Large Canadian IT services and solutions provider with hybrid cloud, managed services, and professional services. Comparable in offering managed cloud (similar to WorkAnywhere) to Canadian SMB/mid-market but at substantially greater scale.
- Web.com: Provider of web hosting, domains, and SMB-focused digital services. Comparable as a tiered SMB hosting and website services provider at much larger scale.
Others
- BlackBerry (CRM/Enterprise): BlackBerry Enterprise Server is one of Technology Platforms' listed partnership/integration areas. Relevant ecosystem vendor/partner (BlackBerry Alliance Member) for BES-based mobility services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Technology Platforms social profiles
Digital presenceTechnology Platforms financial estimates
Financial estimateRevenue estimate
Valuation estimate
Technology Platforms leadership team
Management profileNumber of profiles
Technology Platforms funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Technology Platforms M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Technology Platforms
What does Technology Platforms do?
Technology Platforms provides managed cloud computing through its WorkAnywhere platform, full-service GoldMine CRM implementation, customization and training, tiered email and web hosting (Bronze/Silver/Gold/Platinum), and remote and onsite technical support. The company also resells hardware and software (servers, desktops, laptops, printers) as a Microsoft Certified Partner and Dell Direct Partner, and delivers custom web design and development with a Content Management Interface for small and mid-size businesses across Canada.
Is Technology Platforms a public or private company?
Technology Platforms is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Technology Platforms founded?
Technology Platforms was founded in 2012. It employs 1 to 10 people.
Where is Technology Platforms based?
Technology Platforms is headquartered in Waterloo, Canada, in the North America region.
How does Technology Platforms make money?
Seven revenue lines are on record. Managed Cloud Services (WorkAnywhere) is the primary driver. The others are internet, Email and Web Hosting, goldMine CRM Services, technical Support Services, hardware and Software Sales, web Design and Development and maintenance Contracts.
Who are Technology Platforms's main competitors?
Direct peers on record are Sherweb, Jolera Inc., ITCloud.ca and HostedBizz. Broad incumbents are DreamHost, Softchoice, Compugen, Long View Systems and Web.com. BlackBerry (CRM/Enterprise) is listed as an others.
Does Technology Platforms have an API?
No public API is recorded for Technology Platforms.
What industry is Technology Platforms in?
Technology Platforms's product category is Managed IT Services. Its primary akta.pro industry code is MPAHANAE, Remote Workstations & Virtual Desktops for Media (GPU VDI, secure access), with a secondary code of HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services). Its NAICS code is 51821 and its SIC code is 7374.