PureComms Bristol
PureComms Bristol was a UK-based business communications provider serving SMEs with mobile, unified communications, connectivity, and managed IT solutions, acquired by Onecom Group in July 2025 and integrated into its broader UCaaS, CCaaS, and Halo AI Agent Workforce portfolio.
- Company typePrivate
- Founded2009
- HeadquartersBristol, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What PureComms Bristol does
PureComms Bristol was a United Kingdom-based telecommunications provider that supplied business communications services to small and medium-sized enterprises. Following its acquisition by Onecom Group in July 2025, PureComms' operations, customers, and product portfolio were consolidated into Onecom's broader UK offering, and customers were transitioned onto Onecom's contact and support infrastructure.
The combined entity operates a horizontally segmented product portfolio spanning business mobile contracts, unified communications-as-a-service, contact centre-as-a-service, business connectivity (broadband, full fibre Ethernet, SD-WAN/SASE), business IoT, and managed IT services including cyber security and cloud backup. The core technology platform is OneCloud, a cloud portal for mobile asset management, billing, user administration, and support ticketing, which sits alongside a UCaaS/CCaaS stack delivered through Microsoft Teams Direct Routing, Zoom Phone/Contact Centre, Five9, 8x8, and Onecom's own Vox, Wave, and Connect4Teams products. Halo, a managed AI Agent Workforce for customer service automation, is the headline AI offering and is paired with AI Contact Centre capabilities covering voice and text interactions. Integrations extend into enterprise mobility management (Samsung Knox, SOTI) and secure networking (HPE Aruba EdgeConnect).
The business generates revenue primarily through monthly subscription contracts for mobile, connectivity, hosted telephony, and contact centre seats, plus project-based professional services and managed IT engagements. Pricing is quote-based and not publicly disclosed; contractual escalators reference CPI plus a margin for certain landline and broadband lines. Go-to-market is direct sales to UK SMEs and enterprises with single-country (England and Scotland) geographic scope, supported by digital content, social channels, and events. The acquirer, Onecom Group, is a privately held UK operator and the controlling entity post-transaction.
PureComms Bristol firmographics
Firmographics- Name
- PureComms Bristol
- Legal name
- Onecom Group
- Website
- https://purecomms.co.uk
- Company type
- Private
- Founded year
- 2009
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- PureComms Bristol was a UK-based business communications provider serving SMEs with mobile, unified communications, connectivity, and managed IT solutions, acquired by Onecom Group in July 2025 and integrated into its broader UCaaS, CCaaS, and Halo AI Agent Workforce portfolio.
- Ownership category
- akta.pro rank
PureComms Bristol industry classification
Industry- Product category
- Business Telecommunications Services
- NAICS
- All Other Telecommunications (51781), Wired Telecommunications Carriers (517111), Telecommunications Resellers (517121)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- VoIP Access & ITSP Services (HDAIAHAD), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)
Keywords
Where PureComms Bristol is headquartered
LocationHeadquarters
- HQ city
- Bristol
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
PureComms Bristol business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Business mobile and connectivity services |
Distribution channels1 record
Marketing channels3 records
PureComms Bristol product offering
Product offeringCore offering
PureComms Bristol, now part of Onecom Group since July 2025, sells business communications and managed IT services to UK SMEs. Its core portfolio includes business mobile contracts, unified communications (Teams Direct Routing, Hosted VoIP, Zoom Phone, Onecom Vox, Wave), cloud contact centre as a service with AI features, business connectivity (broadband, full fibre Ethernet, SD-WAN/SASE, IoT), and managed IT services (CyberProtect, PenX, cloud backup, Microsoft 365). The OneCloud platform serves as the central management portal for mobile, billing, and support.
Product overview
PureComms Bristol, now part of the Onecom Group since July 2025, offers a comprehensive unified communications and managed IT portfolio. The core platform is OneCloud, a cloud communications platform that serves as the central hub for mobile fleet management and billing. This integrates with the broader product suite including Halo (AI Agent Workforce), Business Mobile Contracts with Teams Phone Mobile integration, and Unified Communications Solutions (Connect4Teams, Hosted VoIP, Zoom Phone, Onecom Vox, Wave). Contact Centre Solutions are delivered via CCaaS with AI capabilities, Five9, Zendesk, and Zoom Contact Centre integrations. Business Connectivity includes broadband, full fibre Ethernet, and SD-WAN/SASE. Managed IT Services provide security (CyberProtect, PenX), cloud backup, and professional services. The portfolio is built around interoperability with major platforms including Microsoft Teams, Zoom, and Samsung Knox.
Differentiator
Problem solved
Functional benefit
Products and services
- Halo
- OneCloud
- Business Mobile Contracts
- Unified Communications Solutions
- Contact Centre as a Service (CCaaS)
- Business Connectivity
- Managed IT Services
- Onecom CyberProtect
- Cloud Migration Services
- Microsoft 365 Services
Companies that use PureComms Bristol
Customer profileSegments1 record
Ideal customer profiles2 records
PureComms Bristol technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability5 records
Feature2 records
PureComms Bristol partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- VodafonecoreVodafone is the mobile network partner providing mobile services to business customers through Onecom's managed services platform
- MicrosoftcoreMicrosoft Teams Direct Routing, Microsoft 365 integration, and related services offered through the unified communications platform
- ZoomcoreZoom Phone, Zoom Contact Centre, Zoom Events and Webinars, and Workvivo employee experience platform
- Five9coreFive9 Intelligent CX Platform for cloud contact centre solutions
Recent moves7 records
Expansion highlights5 records
PureComms Bristol competitors and assessment
Company assessmentDirect peers
- Daisy Communications: UK business communications and managed IT provider offering UCaaS, connectivity, and cloud services to SMEs and enterprises; directly comparable multi-stack UK go-to-market.
- Onecom Group: Direct peer / parent entity. Onecom Group is the UK business telecom operator that acquired PureComms Bristol in July 2025 and offers the same unified communications, mobile, connectivity, contact centre, and managed IT stack to UK SMEs.
- TalkTalk Business: UK wholesale and business connectivity and communications provider selling broadband, Ethernet, and voice to UK SMEs and partners; directly overlaps PureComms' business connectivity and voice bundle.
- Gamma Communications: UK-headquartered UCaaS, connectivity, and mobile provider serving SMEs and mid-market via channel and direct sales. Closest pure-play UK competitor on hosted telephony and SIP/connectivity bundling.
- Wavenet: UK provider of unified communications, connectivity, and managed IT to SMEs and mid-market with similar vendor-partner model (Microsoft, etc.) and similar horizontal SME targeting.
Broad incumbents
- Vodafone Business UK: Major UK business mobile, IoT, and connectivity provider. Vodafone is already a partner/network provider to PureComms/Onecom but competes head-on for larger UK SME mobile and connectivity contracts.
- 8x8: Global UCaaS and CCaaS vendor listed as one of PureComms' integration partners. Comparable voice and contact-centre capability set but operates at a global, vendor scale rather than UK SME reseller scale.
- RingCentral UK: Global UCaaS/CCaaS vendor with UK presence; offers cloud PBX, contact centre, and Teams integrations that overlap directly with PureComms' hosted VoIP and CCaaS portfolio, though typically to larger customers.
- BT Business: Largest incumbent UK business telecom operator offering broadband, Ethernet, mobile, UCaaS, and managed services to UK SMEs and enterprises. Broad incumbent rather than a PureComms-style UCaaS specialist.
Others
- Five9: Cloud contact-centre vendor that PureComms resells. Adjacent / enabling peer: same end-customer use cases (UK SME contact centres) but delivered as platform technology rather than as a managed UK SME bundle.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights5 records
Customer concentration
PureComms Bristol social profiles
Digital presencePureComms Bristol compliance and trust
Trust signalCompliance3 records
PureComms Bristol financial estimates
Financial estimateRevenue estimate
Valuation estimate
PureComms Bristol leadership team
Management profileNumber of profiles
PureComms Bristol funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PureComms Bristol M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PureComms Bristol
What does PureComms Bristol do?
PureComms Bristol, now part of Onecom Group since July 2025, sells business communications and managed IT services to UK SMEs. Its core portfolio includes business mobile contracts, unified communications (Teams Direct Routing, Hosted VoIP, Zoom Phone, Onecom Vox, Wave), cloud contact centre as a service with AI features, business connectivity (broadband, full fibre Ethernet, SD-WAN/SASE, IoT), and managed IT services (CyberProtect, PenX, cloud backup, Microsoft 365). The OneCloud platform serves as the central management portal for mobile, billing, and support.
Is PureComms Bristol a public or private company?
PureComms Bristol is a private company. It is classified as corporate owned and is currently acquired.
When was PureComms Bristol founded?
PureComms Bristol was founded in 2009. It employs 11 to 50 people.
Where is PureComms Bristol based?
PureComms Bristol is headquartered in Bristol, United Kingdom, in the Europe region.
Who are PureComms Bristol's main competitors?
Direct peers on record are Daisy Communications, Onecom Group, TalkTalk Business, Gamma Communications and Wavenet. Broad incumbents are Vodafone Business UK, 8x8, RingCentral UK and BT Business. Five9 is listed as an others.
Does PureComms Bristol have an API?
No public API is recorded for PureComms Bristol.
What industry is PureComms Bristol in?
PureComms Bristol's product category is Business Telecommunications Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 51781 and its SIC code is 4813.