Palecek Consulting Group

What Palecek Consulting Group does

Palecek Consulting Group (PCG) is a privately held, US-based managed IT services firm headquartered in San Diego, founded in 1999 by Jon Palecek and operating for 26+ years. The company serves small and mid-sized businesses (SMBs) and private equity portfolio companies with an integrated five-discipline offering: IT Managed Services (24/7 help desk, infrastructure, patching, vendor management), IT Security (EDR/XDR, SIEM, zero-trust, incident response), IT Compliance (CMMC, HIPAA, FINRA, SOC 2, NIST 800-171), Web Application Development (React/Next.js, Node.js, Python, PostgreSQL on AWS/Azure/GCP), and AI Implementation (workflow automation, LLM integration, document AI on OpenAI/Anthropic/Azure AI).

The technical architecture is conventional modern MSP/compliance stack rather than proprietary technology: layered security tooling, custom development on mainstream cloud-native frameworks, and AI implementations built on third-party foundation models wrapped with a four-phase delivery methodology. PCG's documented performance metrics include 99.7% average client uptime, sub-1-hour critical incident response, sub-15-minute MTTD, 47-minute help desk resolution, and a claimed 100% first-attempt audit pass rate across its compliance practice.

Revenue is generated primarily through recurring flat-rate managed services subscriptions, supplemented by project-based AI implementation and custom web development engagements, and a private equity portfolio-wide standardization offering. The firm is bootstrapped, has 1-10 employees, has not raised external capital, and is sold through direct enterprise sales anchored by free IT/security/compliance/AI assessments with engineer follow-up within 24 hours. No revenue, ARR, or client count has been disclosed.

Name

Palecek Consulting Group

Legal name

Palecek Consulting Group

Website

https://pcgit.net

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Palecek Consulting Group is a San Diego-based managed IT services firm serving SMBs and private equity portfolio companies with bundled Managed IT, Security, Compliance, Web Development, and AI Implementation services on flat-rate subscriptions. Founded in 1999.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industry

Service Desk & Help Desk Services (BPAEAJAA)

Keywords

• Managed IT services
• IT security services
• Compliance services
• Custom software development
• AI implementation services

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Recurring): Monthly flat fee covering entire IT environment including help desk, infrastructure, patching, vendor management, and asset lifecycle management. Single predictable rate with no surprise invoices or ticket-by-ticket billing.
2. Security Services: Layered security services including EDR/XDR deployment, SIEM management, vulnerability management, zero-trust implementation, incident response, and security awareness training. Billed as part of managed services subscription or potentially as add-on.
3. Compliance Services: Compliance framework implementation and audit preparation services covering CMMC, HIPAA, FINRA, and SOC 2. Includes gap assessment, remediation, evidence packaging, and audit support. May be project-based or included in ongoing subscription.
4. AI Implementation: Structured AI implementation projects delivering production-ready AI capabilities in 8-12 weeks. Includes process mining, workflow automation, LLM integration, and document AI with measurable ROI outcomes.
5. Web Application Development: Custom software development services for web applications, customer portals, internal tools, API integrations, and cloud infrastructure. Billed as professional services engagement with discovery, architecture, build, deploy, and support phases.
6. Private Equity Services: Portfolio-wide IT standardization services for PE firms including rapid IT due diligence at acquisition, cross-portfolio compliance baseline, standardized MSP stack deployment, consolidated reporting, and business process standardization.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Palecek Consulting Group delivers managed IT services, security, compliance, custom web application development, and AI implementation to SMBs and PE-backed portfolio companies under a single flat monthly rate. Services cover the full IT stack including help desk, infrastructure, patching, EDR/XDR, SIEM, zero-trust, CMMC/HIPAA/FINRA/SOC 2 compliance, React/Next.js custom development, and LLM-powered workflow automation delivered in 8-12 weeks.

Product overview

PCG is a managed IT services firm offering five integrated disciplines under one partner model: IT Managed Services (help desk, infrastructure, patching, vendor management), IT Security (EDR/XDR, SIEM, zero-trust, incident response), IT Compliance (CMMC, HIPAA, FINRA, SOC 2 certification), Web Application Development (custom React/Next.js applications with API integrations), and AI Implementation (workflow automation, LLM integration, document AI). An optional Private Equity Services module extends standardized IT and compliance across portfolio companies. All services operate on a single monthly rate model.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Managed Services Predictable, all-in IT operations for SMBs covering infrastructure, endpoints, help desk, patching, and vendor management with 24/7 US-based support and sub-one-hour critical issue resolution, delivered under a single flat monthly rate.
• IT Security Proactive threat detection, vulnerability management, and incident response combining EDR/XDR endpoint protection, SIEM log management, zero-trust access controls, and 24/7 monitoring with analyst review and a <15 minute mean time to detect critical threats.
• IT Compliance Compliance certification and audit preparation for CMMC, HIPAA, FINRA, and SOC 2 frameworks, including gap analysis, remediation, evidence documentation, and audit support with a documented 100% first-attempt audit pass rate.
• Web Application Development Custom web applications built on React, Next.js, TypeScript, Node.js, Python, and PostgreSQL on AWS/Azure/GCP, with security and scalability designed in, including internal tools, customer portals, and API integrations, with full source code ownership transferred to the client at delivery.
• AI Implementation Four-phase AI implementation service (Process Mining & Opportunity Map, Prototype & Validation, Integration & Deployment, Measure & Optimize) that delivers production AI in 8-12 weeks using LLM integrations on OpenAI, Anthropic, and Azure AI for workflow automation, document AI, internal knowledge assistants, and custom agents with documented governance.
• Private Equity Services Portfolio-wide IT standardization for private equity firms, including rapid IT due diligence at acquisition, cross-portfolio compliance baseline (CMMC, SOC 2, HIPAA), standardized MSP stack deployment, and consolidated reporting for LP transparency and audit readiness.

Quantifiable outcome

• 99.7% average client uptime SLA
• +9 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature4 records

Scale indicators15 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Dataprise: Dataprise delivers managed IT, cybersecurity, and cloud services to SMB and mid-market organizations across multiple US regions, mirroring PCG's core managed services plus security stack.
• AccountabilIT: AccountabilIT offers managed IT, cybersecurity, and compliance services to SMB and mid-market clients, with HIPAA and SOC 2 specializations that overlap directly with PCG's compliance focus.
• Ntiva: Ntiva is a managed IT services and cybersecurity provider serving SMB and mid-market clients with help desk, security, and compliance offerings — directly comparable to PCG's integrated five-discipline model.
• Integris: Integris provides managed IT, cybersecurity, and compliance services to SMBs and mid-market organizations, closely matching PCG's service portfolio and customer profile.
• Thrive: Thrive is a next-generation managed services provider offering managed IT, cybersecurity, and cloud services to mid-market clients — a closely comparable integrated MSP competitor.
• NetGain Technologies: NetGain Technologies is a managed IT and security provider focused on SMB and mid-market healthcare and professional services — overlapping with PCG's regulated-vertical emphasis.
• BlackPoint IT Services: BlackPoint IT provides managed IT, security, and cloud services for SMBs in the Pacific Northwest — a similar size and service mix to PCG, including regulated-vertical expertise.
• Corsica Technologies: Corsica Technologies delivers managed IT, cybersecurity, and compliance services to SMBs, including regulated industries — directly comparable to PCG's integrated offerings.

Emerging players

• SecurityMetrics: SecurityMetrics specializes in PCI DSS, HIPAA, and SOC 2 compliance services for SMBs — overlapping with PCG's compliance practice, particularly in regulated verticals.
• Evotek: Evotek is a technology services firm providing managed IT, cybersecurity, and digital transformation services to mid-market organizations — a broader but adjacent peer to PCG's integrated offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/pcgit
• Facebookfacebook.com/palecekconsulting
• LinkedInlinkedin.com/company/palecek-consulting-group

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Palecek Consulting Group