Clever Hub

Name

Clever Hub

Legal name

Uncommon Spark, LLC

Website

https://clever-hub.com

Company type

Private

Founded year

2018

Operating status

Operating

Ownership category

akta.pro rank

Product category

CRM and Marketing Automation Software

NAICS

Software Publishers (5132), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Marketing Automation & Campaign Management CRM (HDAEAFAB)

akta.pro secondary industries

Customer Engagement & Messaging (Email, SMS, Push, In-App) (BPAFAFAI), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)

Keywords

• Customer relationship management
• Marketing automation software
• SMB CRM platform
• Automated drip campaigns
• Sales workflow automation

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription - Standard Tier: Monthly subscription SaaS model at $249/month providing access to CRM platform with up to 5,000 contacts, pre-made workflows, automated texts/email drip campaigns, appointment booking, Quickbooks integration, unlimited users/emails/invoicing, and customer support.
2. SaaS Subscription - Premium Tier: Higher-tier monthly subscription at $399/month for businesses requiring up to 15,000 contacts with all Standard tier features included.
3. Transaction Fees: Optional transaction fees for Account Owners selling items on storefronts or processing event registration payments through the platform. Fees charged in addition to subscription and are non-refundable.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Clever Hub is a web-based CRM SaaS platform (also called Counterflow App) that consolidates customer data from multiple inbound channels into a single database and runs pre-built, customizable automated email and text drip campaigns, appointment booking with confirmations, post-sale review requests, real-time inquiry notifications, and QuickBooks-integrated invoicing. It is sold primarily to small and mid-sized service businesses — especially in the automotive detailing vertical — on monthly subscriptions with a 14-day free trial.

Product overview

Clever Hub offers a unified CRM platform consisting of the core Clever Hub CRM system paired with multiple integrated sub-products and features. The core CRM consolidates customer data from multiple channels (web, Facebook, walk-ins, phone, email) into one centralized system. Supporting sub-products include Automated Workflows, Real-time Notifications, Text & Email Drip Campaigns, Appointment Booking and Confirmation, Customer Invoicing, Real-time Reporting, Photo Upload capabilities, Customer Support, and free CRM Training Sessions. The system is offered through two pricing tiers: Standard ($249/month, up to 5,000 contacts) and Premium ($399/month, up to 15,000 contacts). A 14-day free trial is available for new customers.

Differentiator

Problem solved

Functional benefit

Brands

• Counterflow App: The main software application/CRM system marketed by Clever Hub. Referenced as Counterflow App throughout the website headers and pages.

Products and services

• Clever Hub CRM (Counterflow App) Browser-based SaaS CRM that consolidates customer data from multiple sources (web, Facebook, walk-ins, phone, email) and runs pre-built automated email and text drip campaigns, appointment booking, real-time notifications, post-sale review requests, QuickBooks-integrated invoicing, and multi-language customer communications for small and mid-sized service businesses (with documented strength in the automotive detailing vertical).

Quantifiable outcome

• Over 100,000 customer inquiries processed through lead generation software developed by Counterflow Marketing (Clever Hub)

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature11 records

Partnerships

One partnership is on record.

• QuickBookscoreTechnology or IntegrationNative integration with QuickBooks accounting software. All customer data and transaction information can be synced directly to QuickBooks for seamless accounting and financial record keeping. This integration is featured as a key platform feature across all subscription tiers.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Keap (Infusionsoft): SMB CRM with sales and marketing automation, lead capture, and appointment scheduling designed for small businesses. Direct peer in targeting appointment-driven SMBs with automated follow-up sequences and similar tiered pricing.
• Housecall Pro: CRM and field-service management SaaS for home service SMBs (cleaning, plumbing, HVAC). Closely comparable on business model, target customer (appointment-driven SMBs), and feature set including automated customer communications and review requests.
• ServiceTitan: Vertical SaaS CRM/operations platform for home and commercial service businesses. Comparable to Clever Hub in serving appointment-driven, multi-channel SMB customers with marketing automation, but operates at much larger scale and broader verticals.
• Jobber: CRM and operations platform for home service businesses with quoting, scheduling, and automated customer communications. Direct SMB SaaS peer serving similar appointment-based verticals with recurring subscription pricing.
• Pipedrive: SMB-focused sales CRM with pipeline management, workflow automation, and email integration. Direct peer on subscription pricing tier ($249-$399/month overlap) and target buyer (small businesses needing sales/marketing automation).
• ServiceM8: Field service CRM for trade and service businesses with job scheduling, automated client communications, and invoicing. Comparable on appointment-driven SMB SaaS model and feature overlap with Clever Hub's appointment booking and review-automation flows.
• ActiveCampaign: SMB-focused CRM with email automation, drip campaigns, and customer experience automation. Closely comparable on core workflow automation and email/text campaign capabilities Clever Hub emphasizes, with similar SMB subscription pricing.

Broad incumbents

• HubSpot: Dominant CRM and marketing automation platform for SMBs and mid-market. Offers overlapping capabilities (contact management, drip campaigns, sales pipeline) but at much broader scale and with a freemium model that puts pricing pressure on smaller players like Clever Hub.
• Salesforce: Global CRM leader with Sales Cloud, Marketing Cloud, and Service Cloud covering the same functional ground as Clever Hub. While focused upmarket, SMB-tier Salesforce products and AppExchange vertical templates compete for the same customer wallet.
• Zoho CRM: Broad SMB CRM suite with marketing automation, contact management, and workflow rules. Competes in the same SMB SaaS CRM market with a wider product portfolio but similar self-serve, subscription pricing motion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cleverhubapp
• LinkedInlinkedin.com/company/clever-hub

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clever Hub