FISMEC
FISMEC is a Tokyo-based, founder-led B2B EAP provider founded in 1990, delivering integrated workplace mental health services — stress checks, counseling, training, return-to-work support, and AI-assisted iCBT — to Japanese enterprises via a nationwide certified-counselor network.
- Company typePrivate
- Founded1990
- HeadquartersTokyo, Japan
- Headcount11–50
- GTM typeB2B
- OfferingServices
What FISMEC does
FISMEC (株式会社フィスメック) is a Tokyo-headquartered, founder-led B2B Employee Assistance Program (EAP) provider founded in 1990, serving Japanese corporate clients with workplace mental health services. Its offering is organized around five integrated pillars: legally mandated stress checks (paper or web-based through its Kokoro Discovery cloud platform), organizational culture surveys (engagement, presenteeism, absenteeism), multi-channel counseling (phone, in-person/Zoom, and web-mail via Kokoro Sodan Net), mental health education and training (30+ programs including self-care, line-care, and harassment prevention), and structured workplace return-to-work support following a six-step process. Service delivery leverages a nationwide network of 840 affiliated counselors across all 47 prefectures and 238 municipalities, plus 151 partnered psychiatrists across 45 prefectures and 114 municipalities. Recognitions include the 2006 Privacy Mark, ISMS certification, and METI 健康経営優良法人2026 (Next Bright 1000).
The technology stack combines proprietary cloud platforms (Kokoro Discovery for online stress examinations, Kokoro Sodan Net for web-mail counseling, Workplace Scope for organizational analysis) with the 2025-launched AI-assisted iCBT program SMARTくん, co-developed with University of Tokyo Professor Kawakami's Digital Mental Health team. SMARTくん uses a generative/predictive AI layer to guide users through a six-session CBT curriculum with personalized feedback, claiming efficacy equivalent to professionally led CBT, and is the focus of an METI Advanced Technology Mental Health Service Development Support grant award in 2025.
FISMEC operates a sales-led B2B go-to-market targeting HR and health-management buyers at Japanese enterprises, supported by direct sales, content marketing, webinars, and exhibit presence at industry events (e.g., 健康経営EXPO). Revenue is overwhelmingly subscription/contract-recurring based on multi-year EAP contracts; pricing is quote-based and largely undisclosed, with SMARTくん being the only publicly priced offering (¥12,000 setup, ¥700/user tax-excluded). Customer retention is strong — 81% in counseling and 76% in stress checks for the 2021 cohort, with 29% of total customers on 7+ year contracts — though no revenue, ARR, or pricing scale figures are disclosed in the input data.
FISMEC firmographics
Firmographics- Name
- FISMEC
- Legal name
- 株式会社フィスメック
- Website
- https://fismec.co.jp
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FISMEC is a Tokyo-based, founder-led B2B EAP provider founded in 1990, delivering integrated workplace mental health services — stress checks, counseling, training, return-to-work support, and AI-assisted iCBT — to Japanese enterprises via a nationwide certified-counselor network.
- Ownership category
- akta.pro rank
FISMEC industry classification
Industry- Product category
- Employee Assistance Program (EAP) / Workplace Mental Health Services
- NAICS
- Vocational Rehabilitation Services (624310), Educational Support Services (611710), Vocational Rehabilitation Services (6243)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Educational Services (8200), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO)
- akta.pro secondary industries
- Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Employee Assistance Programs (EAP) Management (HLAEAHAB), Worksite Financial Wellness & Employee Assistance Programs (EAP) (FSAIAMAN)
Keywords
Where FISMEC is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
FISMEC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- EAP/メンタルヘルスサービス契約: 企業向け従業員支援プログラム（EAP）サービスの契約収益。ストレスチェック、カウンセリング、研修、职场復帰支援などの包括的なメンタルヘルス対策を企业提供し、継続的な収益を得る。
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | One time/ perpetual license | SMARTくん（AI支援型iCBTプログラム） |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
FISMEC product offering
Product offeringCore offering
FISMEC provides comprehensive Employee Assistance Program (EAP) services to Japanese corporate clients, encompassing legal stress check examinations, organizational culture surveys, multi-channel psychological counseling (phone, face-to-face, web-mail), mental health training, and structured workplace return-to-work support. Services are delivered through a nationwide network of 840 counselors and 151 psychiatrists across Japan, supported by proprietary cloud platforms and an AI-assisted cognitive behavioral therapy e-learning program.
Product overview
FISMEC offers a comprehensive Employee Assistance Program (EAP) focused on workplace mental health, consisting of five core integrated services: (1) Stress Check - legal compliance stress assessment via cloud or paper; (2) Survey - organizational culture and engagement measurement; (3) Counseling - multi-channel support (phone, face-to-face, web-mail) with 840 counselors nationwide; (4) Mental Health Training - 30+ programs for self-care, line-care, and harassment prevention; (5) Workplace Return Support - structured 6-step rehabilitation program. The portfolio is unified through proprietary platforms (Kokoro Discovery for web stress checks, Kokoro Sodan Net for web counseling) and augmented by AI-powered e-learning tool SMARTくん for cognitive behavioral therapy, all connected by cloud-based service delivery infrastructure.
Differentiator
Problem solved
Functional benefit
Brands
- こころディスカバリー: ストレスチェック・組織サーベイのWeb受検システム（クラウドサービス）
- 職場スコープ
- こころのひろば
- こころ相談ネット
Products and services
- Stress Check (ストレスチェック) Legal compliance stress check service using standardized occupational stress questionnaires to assess employee mental health and stress levels. Available via paper mark-sheet or cloud-based web system. Offered to Japanese corporations required to conduct annual stress checks under Japan's Industrial Safety and Health Act.
- Survey / Organizational Survey (サーベイ) Organizational survey service measuring corporate culture, work engagement, presenteeism, absenteeism, and employee engagement for health management and human capital management purposes. Offered to Japanese enterprises seeking data-driven workforce health and engagement measurement.
- Counseling (カウンセリング) Multi-channel psychological counseling service for employees including phone counseling, face-to-face/online counseling via Zoom, and web-mail counseling (Kokoro Sodan Net). Includes a harassment consultation hotline and on-site/emergency crisis intervention. Offered to Japanese corporate clients and their employees.
- Mental Health Education/Training (メンタルヘルス教育研修) Comprehensive mental health training programs covering self-care, line-care, harassment prevention, workplace environment improvement, and women's health promotion. Includes over 30 program types delivered by certified psychologists. Offered to Japanese enterprises for employee and manager mental health education.
- Workplace Return Support (職場復帰支援)
Quantifiable outcome
- ストレスチェック継続率81%（カウンセリング新規顧客・2021→2022年）
- +3 more outcomes
Companies that use FISMEC
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
FISMEC technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
FISMEC partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered minor and core.
- 株式会社アドバンテッジリスクマネジメントminor2025年10月ウェビナー共催。中小企業のメンタルヘルスケア対策に関する省政府と専門家が語るWebセミナー。
- Upmind株式会社minor2025年10月省政府と専門家が語るWebセミナー共催。メンタルヘルスケアデジタルサービス導入促進。
- 筑波大学minor原田隆之教授（筑波大学人間系教授・博士）が動機づけ面接セミ講師。犯罪心理学・臨床心理学の專門家。
- 株式会社富士通ゼネラルminor员工的エンゲージメント高める组织づく講演の講師の所属。ISO 25554ウェルビーイング国际規格策定推進の专家。
- 一郎社団法人の社会的健康戦略研究所minor員のエンゲージメントに関する国际規格「ISO 25554」策定を推進した団体。讲师の派出元。
- 佐藤光弘minor富士通ゼネラル人事・総務本部員（健康経営担当）。ISO 25554策定を推進。ウェビナー講師。
- Akuse生命minor健康経営導入事例 Voice ReportにFISMECの取り組み事例が揭載されたメディアパートナー。
- 東京大学医学系研究科デジタルメンタルヘルス講座core共同研究を実施。労働者の精神健康に関する実態把握を目的とした研究。SMARTくん（AI支援型iCBTプログラム）の共同開発。川上憲人特任教授率いる研究チームとの協業。2025年5月〜2027年12月まで研究期間。
- ウェルリンク株式会社minor労働者の精神健康に関する共同研究機関の一つの研究機関
- 株式会社ジャパンイーエーピーシステムズminor労働者の精神健康に関する共同研究機関
- タック株式会社minor労働者の精神健康に関する共同研究機関
- ティーペック株式会社minor労働者の精神健康に関する共同研究機関
- 株式会社セーフティネットminor労働者の精神健康に関する共同研究機関
- ピースマインド株式会社minor労働者の精神健康に関する共同研究機関
- 日本カスタマーハラスメント対応協会minor2024年秋カスハラ対策セミ共催。桐生正幸教授による演讲協演。惪様ハラスメント对策领域的連携。
- 株式会社ベターオプションズminorカスハラ対策セミ共催。「あんしんいきいき職場格付け認証」紹介パートナー。
- 一郎社団法人がんbalance研究所minor日本カスタマーハラスメント対応協会の運営団体としてカスハラ対策セミ共催。
- 株式会社QOLeadminor復職・休職に関する共催ウェビナーの共同主催者の一つ。
- 第一生命相互会社minor復職・休職ウェビナーの共催者の一つ（第三生命）。
- 株式会社Avenirminorウェビナーの共催パートナー。産業医と臨床心理士による復職・休職に関するライブ形式ウェビナーを共催。
- 一郎社団法人口本家族計画協会core2023年7月に業務提携を開始。女性特有的健康問題に関するeラーニングコンテンツ「We Healthcare」の提供で協業。女性の健康支援セミナー共催。
- 株式会社メンタルヘルステクノロジーズcore2022年12月に業務提携を開始。産業医及び産業保健関連のサービス提供で協業。ウェビナーの共催等でも協業関係にある。
- 北里大学医学部公衆衛生学core職業性ストレス簡易調査票に関する新しい基準値の提案研究。2015年12月〜2023年10月31日のストレスチェックデータを使用。2026年3月31日まで研究期間。
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
FISMEC competitors and assessment
Company assessmentBroad incumbents
- Japan Productivity Center Mental Health Services (日本生産性本部 メンタルヘルスサービス): Established Japanese NPO-affiliated provider of corporate mental health training, EAP consulting, and wellness programs, offering a broader productivity-services portfolio that overlaps with FISMEC's training and EAP offerings.
- SOMPO Health Support (SOMPOヘルスサポート): Subsidiary of major insurer SOMPO Holdings providing EAP, stress checks, and health management services. A larger, well-capitalized incumbent offering overlapping EAP capabilities as part of a broader insurance and health portfolio.
Direct peers
- Modern Health: US-based global workplace mental health platform combining EAP, digital CBT, and coaching. Comparable to FISMEC in offering AI-augmented mental health programs alongside human counseling, though at much larger scale and capital.
- Spring Health: Global workplace mental health platform with precision-matching to therapists and digital CBT modules. Comparable to FISMEC as a tech-enabled EAP with enterprise sales motion and AI-driven personalization.
- Advantage Risk Consulting (アドバンテッジリスク コンサルティング): Japanese EAP and workplace mental health consultancy providing stress checks, counseling, and harassment consultation to corporate clients, directly overlapping FISMEC's core service portfolio.
- WizMind (ウィズマインド): Japanese corporate mental health and EAP provider offering counseling, stress checks, and training services. Smaller specialist competitor with a similar B2B EAP focus to FISMEC.
- Lyra Health: US workplace mental health benefits provider delivering EAP, therapy, and iCBT to enterprise clients. Closest international functional analog to FISMEC's blended digital + human counselor model.
- Pacific Mind (ピースマインド): Japanese pure-play EAP provider offering stress checks, counseling, training, and return-to-work support to corporate clients — the closest direct competitor to FISMEC in the Japanese EAP specialist segment.
- Mental Health Technologies (メンタルヘルステクノロジーズ / MHT): Japan-listed digital mental health platform offering enterprise stress check and online counseling services. Closest publicly-traded comparable to FISMEC's cloud-based stress check and AI-augmented offerings.
Emerging players
- Welby (ウェルビー): Japan-listed digital health platform with corporate wellness and PHR offerings that intersect with FISMEC's employee health management and survey products, though broader in chronic-disease focus.
Market position
Strengths5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
FISMEC social profiles
Digital presenceFISMEC compliance and trust
Trust signalCompliance3 records
FISMEC financial estimates
Financial estimateRevenue estimate
Valuation estimate
FISMEC leadership team
Management profileNumber of profiles
Profiles2 records
FISMEC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FISMEC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FISMEC
What does FISMEC do?
FISMEC provides comprehensive Employee Assistance Program (EAP) services to Japanese corporate clients, encompassing legal stress check examinations, organizational culture surveys, multi-channel psychological counseling (phone, face-to-face, web-mail), mental health training, and structured workplace return-to-work support. Services are delivered through a nationwide network of 840 counselors and 151 psychiatrists across Japan, supported by proprietary cloud platforms and an AI-assisted cognitive behavioral therapy e-learning program.
Is FISMEC a public or private company?
FISMEC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FISMEC founded?
FISMEC was founded in 1990. It employs 11 to 50 people.
Where is FISMEC based?
FISMEC is headquartered in Tokyo, Japan, in the Asia region.
How does FISMEC make money?
One revenue line is on record: EAP/メンタルヘルスサービス契約.
Who are FISMEC's main competitors?
Broad incumbents on record are Japan Productivity Center Mental Health Services (日本生産性本部 メンタルヘルスサービス) and SOMPO Health Support (SOMPOヘルスサポート). Direct peers are Modern Health, Spring Health, Advantage Risk Consulting (アドバンテッジリスク コンサルティング), WizMind (ウィズマインド), Lyra Health, Pacific Mind (ピースマインド) and Mental Health Technologies (メンタルヘルステクノロジーズ / MHT). Welby (ウェルビー) is listed as an emerging player.
Does FISMEC have an API?
No public API is recorded for FISMEC.
What industry is FISMEC in?
FISMEC's product category is Employee Assistance Program (EAP) / Workplace Mental Health Services. Its primary akta.pro industry code is BPACAPAO, Wellbeing, Mental Health & Employee Assistance (EAP), with a secondary code of HLALAEAK, Workplace Mental Health & EAP-Integrated Teletherapy Platforms. Its NAICS code is 624310 and its SIC code is 8090.