What Freedom Internet does

Freedom Internet is an Australian internet service provider that operates an independent network infrastructure separate from the National Broadband Network (nbn), built on a combination of Fibre-to-the-Basement (FTTB) and fixed wireless radio technologies. The company pre-installs cabling and rooftop receivers across 500+ buildings, providing instant connectivity to more than 50,000 apartments and serving 10,000+ residential customers across Queensland, New South Wales, Victoria, South Australia, and Tasmania.

The product portfolio consists of five tiered residential plans (Freedom 25, 50, 100, 250, 500) offering symmetrical upload/download speeds from 25 to 500 Mbps at $59-$109 per month, a Business Broadband line at 100-500 Mbps with commercial SLAs and 99.95% uptime from $173 per month, SIP/VOIP telephony, and Redtrain Networks fibre services for select buildings. All plans carry no contracts, no exit fees, $0 installation, and unlimited data, positioning Freedom against incumbent providers Telstra, Optus, and Vodafone on flexibility and upload performance.

Freedom Internet monetizes primarily through monthly recurring subscriptions (residential and business), supplemented by revenue-share and managed-services arrangements with building owners, developers, body corporates, and hotel operators. Distribution combines a self-serve, product-led website channel (address-check, online sign-up, account management) for residential customers with a dedicated business development manager motion for hospitality and property partnerships, plus a Refer-a-Neighbour program. In October 2024, the company was acquired by a restructured leadership team under CEO Geoff Marsh with debt backing from Epsilon Direct Lending, alongside the acquisition of MarchNet, signaling an institutional growth phase.

Name

Freedom Internet

Legal name

Solve It Australia Pty Ltd and Menzies & Monteath Pty Ltd trading as Freedom Internet Australia

Website

https://freedominternet.org

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

Freedom Internet is an Australian internet service provider operating an independent FTTB and fixed wireless network across 500+ buildings, delivering symmetrical-speed broadband to residential, business, and hospitality customers in five states.

Ownership category

akta.pro rank

Product category

Internet Service Provider (Broadband)

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)

akta.pro secondary industries

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE), Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD)

Keywords

• Internet service provider
• Fibre-to-the-basement
• Fixed wireless broadband
• Residential internet plans
• Business broadband services

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Residential Internet Subscriptions: Monthly recurring subscription fees from residential customers in apartment buildings. Plans range from $59-$109/month for unlimited data with speeds from 25-500 Mbps. No contracts, no lock-in, month-to-month billing.
2. Building Partnership Revenue Share: Revenue sharing or commercial arrangements with building owners, developers, property managers, and body corporates. Buildings receive monthly revenue share or commercial models for providing Freedom Internet as the building's internet provider.
3. Business/Commercial Internet Services: Commercial grade broadband subscriptions for businesses ranging from startups to enterprises. Plans from $173-$585/month for 100-500 Mbps symmetrical speeds with commercial SLA and dedicated account management.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Freedom Internet is an Australian internet service provider operating its own independent fibre and fixed wireless network (independent of the nbn). It sells no-contract residential internet plans and commercial-grade business broadband to apartment buildings, hotels, and commercial properties, with pre-installed in-building infrastructure enabling instant connection.

Product overview

Freedom Internet is an Australian internet service provider operating an independent network infrastructure (independent of NBN) using fibre and fixed wireless technologies. The company offers a unified portfolio of residential and business internet services centered around their core Home Internet Plans (Freedom 25, 50, 100, 250, 500) and Business Broadband offerings. Supplementary services include SIP & VOIP Telephony, Redtrain Networks fibre plans for select buildings, and Building Partner Services for property developers and managers. The company differentiates through no-contract policies, symmetrical upload/download speeds, unlimited data, and pre-installed connectivity in partner buildings. All plans are available through their residential portal and business division.

Differentiator

Problem solved

Functional benefit

Products and services

• Freedom 25 Entry-level residential internet plan offering 25 Mbps symmetrical download and upload speeds with unlimited data at $59 per month, no lock-in contract.
• Freedom 50 Mid-tier residential internet plan offering 50 Mbps symmetrical speeds with unlimited data at $75 per month, no lock-in contract.
• Freedom 100 Popular residential internet plan offering 100 Mbps symmetrical speeds with unlimited data at $89 per month, no lock-in contract.
• Freedom 250 High-speed residential internet plan offering 250 Mbps symmetrical speeds with unlimited data at $99 per month, no lock-in contract.
• Freedom 500 Premium residential internet plan offering 500 Mbps symmetrical speeds with unlimited data at $109 per month, no lock-in contract.
• Business Broadband Commercial-grade broadband for businesses from startups to enterprises, offering symmetrical speeds (100/100, 250/250, 500/500 Mbps), unlimited data, commercial SLA, 99.95% uptime, and dedicated account management from $173/month.
• SIP & VOIP Telephony Voice calling service delivered over the Freedom Internet connection, offering SIP and hosted PBX options for cost-effective business voice communication.
• Redtrain Networks Fibre Plans High-speed fibre internet service for residents in apartments or housing estates served by Redtrain's privately built fibre infrastructure, offering plans up to 1 Gbps.
• Building Partner Services Internet solutions for property developers, building managers, body corporates, and hotels including revenue-share models, dedicated account management, and fully managed installation and maintenance.
• Instant Connection Pre-installed in-building infrastructure enabling residents to connect to fibre-speed internet immediately on move-in day without waiting for installation appointments.

Quantifiable outcome

• 99.95% uptime SLA - competitive with Telstra, Optus, Opticomm
• +4 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core.

• MarchNetcoreStrategic or Co-development Partner · 1 October 2024Acquired alongside Freedom Internet in October 2024 under restructured leadership. The acquisition was supported by Epsilon Direct Lending and is part of Freedom Internet's growth strategy to expand network infrastructure and services.
• ULTIQAcoreStrategic or Co-development PartnerPartner property group with multiple buildings in Freedom Internet's network. Listed as one of Australia's leading owners and operators partnering with Freedom.
• GardnercoreStrategic or Co-development PartnerPartner property management group with buildings in Freedom Internet's network. Listed as one of Australia's leading owners and operators partnering with Freedom.
• Park RegiscoreStrategic or Co-development PartnerHospitality partner operating hotels in Freedom Internet's network. Listed as one of Australia's leading owners and operators partnering with Freedom.
• Leisure InncoreStrategic or Co-development PartnerHospitality partner operating resorts and hotels in Freedom Internet's network. Listed as one of Australia's leading hospitality operators partnering with Freedom.
• Holiday InncoreStrategic or Co-development PartnerMajor international hotel brand operating in Australia, partnered with Freedom Internet for guest and commercial internet services.
• Oaks Hotels & ResortscoreStrategic or Co-development PartnerMajor Australian hotel and resort operator with multiple properties in Freedom Internet's network.
• StaywellcoreStrategic or Co-development PartnerHotel and accommodation operator partnered with Freedom Internet for internet services across their properties.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Launtel: Boutique Australian ISP strong in Tasmania and regional areas, providing unlimited residential and business internet with flexible plans; overlapping customer base of customers dissatisfied with major telcos.
• MyRepublic Australia: APAC-backed challenger ISP operating in Australia targeting gamers, streamers, and remote workers with higher-speed plans — closely aligned to Freedom's residential speed-and-service positioning.
• Superloop: Australian fibre-network operator serving MDUs and enterprises with similar building-level infrastructure partnerships; both companies wholesale and retail high-speed fibre to apartments and commercial properties.
• Exetel: Independent Australian ISP offering residential and business broadband on NBN and own infrastructure, competing in the same challenger-ISP segment with comparable price points and target customers.
• SpinTel: Independent Australian ISP offering low-cost residential NBN and business internet plans with similar challenger positioning; directly competes for cost-conscious residential customers.
• Aussie Broadband: Listed Australian independent ISP with comparable focus on customer-service-led differentiation, symmetrical/NBN alternatives, and a mix of residential and business broadband — the closest publicly traded comparable to Freedom Internet's positioning.

Broad incumbents

• Optus: Major Australian telco providing NBN and business broadband; competes with Freedom in residential apartment and enterprise markets with substantially greater scale and brand recognition.
• Telstra: Dominant Australian incumbent telco operating NBN, mobile and business networks; sets the SLA and reliability benchmark Freedom references (99.95% uptime) and competes head-on for the same MDU customers.
• TPG Telecom: One of Australia's largest fixed-line ISPs (and parent of iiNet) operating across the entire market; a primary competitor for residential and business broadband customers that Freedom targets.
• Vodafone Australia (TPG Telecom): Major Australian telco offering fixed broadband as a bundling lever against mobile; overlaps with Freedom's residential and SMB broadband segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Freedom Internet