What BDCOM Online does

BDCOM Online Ltd. is a Bangladesh-based, publicly listed ICT solutions provider founded in 1997 and headquartered in Gulshan-1, Dhaka. Operating under multiple licenses from the Bangladesh Telecommunication Regulatory Commission (BTRC), the company functions as a Nationwide Internet Services Provider (NWISP) with the country's largest countrywide network infrastructure, covering all 64 districts, 495 Upazila, and 900+ Points of Presence over a high-capacity MPLS backbone with secured fiber optics and radio transmission.

The company's product portfolio is organized around interconnected service brands: Smile Broadband (home internet), Broadband360 (premium corporate internet), Kotha (IP telephony), Smart Tracker (GPS vehicle tracking and fleet management), Prohost (enterprise hosting with 99.99% uptime SLA), Simplified HRM (HR software), Digital Space (digital services), and a proprietary Environment Monitoring System (EMS) for critical infrastructure. Supporting services include data communication, professional hosting, software development, brand and digital marketing, and IoT/AI/robotics integration.

BDCOM monetizes primarily through recurring subscription contracts across consumer and enterprise segments, supported by a sales-led go-to-market model via its corporate headquarters and 30+ zonal offices nationwide, complemented by the BDCOM Care mobile app for self-service. Its customer base includes 60+ banks, 200+ MNC/RMG/Government organizations, and 2,500+ corporate clients, with 24/7 customer support delivered via phone, WhatsApp, and email. The company employs 101-250 people and maintains public-listed status since 2001.

Name

BDCOM Online

Legal name

BDCOM Online Ltd.

Website

https://bdcom.com

Company type

Public

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

BDCOM Online Ltd. is a publicly listed Bangladeshi ISP and ICT solutions provider, founded in 1997, operating the country's largest nationwide network (64 districts, 900+ PoPs). It serves 60+ banks, 200+ MNCs, and 2,500+ corporates with broadband, IP telephony, fleet tracking, hosting, and managed services.

Ownership category

akta.pro rank

Product category

Telecommunications and ICT Services

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Neutral Host & In‑Building Connectivity (DAS/Small Cells) (HDAIAGAC)

Keywords

• Internet service provider
• Data communication services
• IP telephony solutions
• Vehicle tracking services
• Managed hosting services

Headquarters

HQ city

Badda

HQ country

Bangladesh

HQ region

Asia

Offices31 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Internet Services (Home & Corporate): Recurring subscription revenue from home broadband (Smile Broadband, Broadband360) and corporate dedicated internet services with maximum stability and 24/7 support
2. Data Communication Services: Enterprise data connectivity services including MPLS network solutions
3. IP Telephony Services (Kotha): IP telephony services including single DID to high volume concurrent calls, short code parking, IP PBX solutions
4. Vehicle Tracking Service (VTS) & Fleet Management: GPS-based vehicle tracking and fleet management solutions for individuals and businesses
5. Professional Hosting & Colocation: Enterprise hosting services with 99.99% uptime commitment, web design and domain registration
6. Software Development & IT Services: Software development, IT enabled and managed services, system integration, and BPO services
7. Brand & Digital Communication: Data-driven marketing solutions and brand communication services
8. IoT, AI and Robotics Solutions: Internet of Things, AI and robotics integration services

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

BDCOM Online Ltd. is a BTRC-licensed nationwide ICT solutions provider that delivers home and corporate broadband internet, MPLS-based data communication, IP telephony, GPS vehicle tracking and fleet management, enterprise hosting and colocation, custom software development, and brand/digital communication services. It packages these capabilities under consumer and enterprise sub-brands such as Smile Broadband, Broadband360, Kotha IP Telephony, Smart Tracker, Prohost and Simplified HRM, supported by the largest countrywide telecom infrastructure in Bangladesh with 900+ Points of Presence.

Product overview

BDCOM Online Ltd. is a diversified ICT solutions provider offering a portfolio of interconnected products and services. The core offerings include broadband internet services through sub-brands Smile Broadband (home) and Broadband360 (premium), IP telephony via Kotha, GPS fleet management through Smart Tracker, enterprise hosting via Prohost, and HR software through Simplified HRM. Supporting infrastructure services include data communication (MPLS, fiber optics), vehicle tracking, professional hosting, software development, brand/digital marketing, and IoT/AI solutions. A proprietary Environment Monitoring System (EMS) provides sensor-based monitoring, while the BDCOM Care mobile app enables customer self-service for account management. The company operates under BTRC licensing as a Nationwide Internet Service Provider (NWISP).

Differentiator

Problem solved

Functional benefit

Brands

• Smile Broadband: Most popular home internet service brand in Bangladesh
• Broadband360
• Kotha IP Telephony
• Smart Tracker
• Prohost
• Simplified HRM
• Digital Space

Products and services

• Smile Broadband (Home Broadband Internet) Residential fiber-optic broadband internet service targeting individual households and small/home offices in Bangladesh, packaged with unlimited data and 24/7 accurate speed under the BDCOM Smile Broadband brand.
• Broadband360 Premium dedicated broadband internet service for advanced users and businesses requiring higher bandwidth, ultra-fast, seamless and secure connectivity under the Broadband360 sub-brand.
• Kotha IP Telephony Business IP telephony solution providing single DID, high-volume concurrent lines, short code parking and IP PBX services for enterprises operating under the Kotha sub-brand.
• Smart Tracker (Vehicle Tracking Service) GPS-based vehicle tracking and fleet management solution providing real-time tracking, trip history, fuel monitoring, geo-fencing alerts and a fleet management dashboard for fleet operators and individual vehicle owners under the Smart Tracker sub-brand.
• Prohost (Professional Hosting) Enterprise-level professional hosting and colocation service with a 99.99% uptime commitment, offered under the Prohost sub-brand for mission-critical web applications and enterprise workloads.
• Simplified HRM HR management software product designed to simplify HR processes across the entire organization, from attendance and payroll to performance and employee records, under the Simplified HRM sub-brand.
• Corporate Internet (Dedicated Internet Access) Dedicated corporate internet service offering maximum stability, 24/7 support and highly flexible, customizable exclusive packages tailored for enterprise and corporate clientele across Bangladesh.
• Data Communication Services Enterprise data connectivity services delivered over an MPLS network with fully secured fiber optics and radio network transmission for multi-site organizations requiring nationwide secure connectivity.
• Web Design & Domain Registration Web design and domain registration services bundled with BDCOM's enterprise hosting portfolio to provide end-to-end web presence for clients.
• Software Development & System Integration Custom software development, IT-enabled system integration and BPO services that enable enterprises to undergo integrated digital transformation, delivered as a professional services engagement.
• Brand & Digital Communication Services Data-driven, growth-oriented marketing and brand communication services supporting enterprise brand building and digital customer engagement campaigns.
• IoT, AI and Robotics Solutions IoT, artificial intelligence and robotics integration services that help enterprises deploy connected device fleets, automated workflows and intelligent systems.
• BDCOM Environment Monitoring System (EMS) Proprietary environment monitoring system that tracks temperature, humidity, smoke, liquid leakage, voltage, current, energy and frequency in real time, with smart automation and alerts to prevent downtime at critical infrastructure sites.

Quantifiable outcome

• Network coverage of 64 districts (495 Upazila out of 495) with 900+ PoPs
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Amber IT: Bangladeshi ISP providing broadband, data connectivity, and corporate internet services with overlapping BTRC licensing and customer base - directly comparable in product offering and geographic focus.
• Link3 Technologies: Bangladesh ISP focusing on corporate leased lines, data connectivity, and enterprise networking; comparable in scale and B2B focus to BDCOM's corporate internet business.
• Dot Internet: Bangladesh-based ISP and data communication provider focused on corporate and home broadband; similar NWISP model and customer segments as BDCOM Online.
• Carnival Internet: Bangladeshi ISP offering enterprise internet and data communication services, directly competing with BDCOM in corporate broadband and dedicated connectivity markets.
• KS Network (KSN): Bangladesh-based ISP/telecom offering broadband internet, data connectivity, and IP telephony - overlapping service portfolio in BTRC-licensed NWISP segment.

Broad incumbents

• BTCL (Bangladesh Telecommunications Company Limited): State-owned telecom incumbent offering nationwide wired telephony and broadband services; competes with BDCOM across Bangladesh's enterprise and consumer segments.
• Banglalink: Major Bangladeshi mobile operator (VEON subsidiary) extending into home broadband and enterprise solutions, competing with BDCOM on both consumer internet and corporate connectivity.
• Grameenphone: Largest mobile operator in Bangladesh (Telenor subsidiary) that is increasingly expanding into fixed broadband and enterprise connectivity, directly competing with BDCOM in corporate internet and FTTH in major Bangladeshi cities.
• Robi Axiata: Second-largest mobile operator in Bangladesh (Axiata) increasingly expanding into fixed broadband and enterprise IoT, competing with BDCOM for corporate and home internet customers.

Regional players

• Teletalk Bangladesh: Government-owned mobile operator in Bangladesh pushing into 4G fixed wireless home broadband, an emerging adjacent competitor to BDCOM's home internet business.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/BDCOMOnlineLtd
• Facebookfacebook.com/bdcom
• LinkedInlinkedin.com/company/bdcom
• Instagraminstagram.com/bdcom.online.ltd
• Xx.com/bdcomonline

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BDCOM Online