What Insync Solutions does

Insync Solutions is a privately held Australian IT solutions provider, founded in 2006 and headquartered in Adelaide with a regional office in Queensland (Brisbane). The company specialises in Identity and Access Management (IAM), Access Management, Security, Cloud, and Project Management Office (PMO) services, delivered primarily to government, education, and enterprise customers in Australia. Its flagship demonstrated capability is the EdPass solution for the Department for Education South Australia, a six-year engagement combining Micro Focus NetIQ Identity Manager for automated account lifecycle management with Okta for single sign-on, covering 900 schools, 250,000 students and 30,000 staff; comparable reference deployments include identity platforms for Santos (energy), ElectraNet (utilities), Flinders University, SAFECOM (emergency services) and the Department for Child Protection's electronic Child Abuse Report Line (eCARL).

The company's core technology stack is built on multi-vendor partnerships - Microsoft (Gold/Silver), Okta, SailPoint, Micro Focus/NetIQ (Premier), OpenText (Platinum), Oracle (Gold), Ping Identity, and an extended security partner ecosystem spanning CrowdStrike, Darktrace, Proofpoint, Netskope, SentinelOne, BeyondTrust, Delinea, Splunk, and Fortinet. Solutions delivered include identity governance and provisioning, single sign-on, federated identity, privileged access management, multi-factor authentication, SIEM/log management, penetration testing, vulnerability and threat/risk assessments, Microsoft Azure and Office 365 deployments, and PMO services. Architectures are typically hybrid (on-premise + cloud), with integrations into Active Directory, ADFS, SAP HR, ServiceNow, Moodle, and Microsoft 365 components.

Insync operates a professional services and managed services business model. Revenue is generated through consulting/implementation engagements, ongoing managed services for PMO operations and system maintenance, and pass-through licensing of partner platforms. Pricing is not publicly disclosed and is project-based and quote-driven, consistent with B2B enterprise consulting. Go-to-market combines direct enterprise field sales, government and education procurement engagement, and co-sell through technology partner channels; the company was recognised as Okta APJ Delivery Partner of the Year in 2022, indicating regional delivery credibility beyond the domestic Australian market. With 11-50 employees, no public funding rounds, and no disclosed parent or M&A activity, the company appears to be a bootstrapped, founder/management-controlled boutique consultancy.

Name

Insync Solutions

Legal name

Insync Solutions

Website

https://insyncsolutions.com.au

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Insync Solutions is an Australian boutique IT consultancy, founded 2006, that designs, implements and manages Identity and Access Management, security, cloud and PMO solutions for government, education and enterprise clients in Australia.

Ownership category

akta.pro rank

Product category

Identity and Access Management Services

NAICS

Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Identity & Access Management (IAM) Managed Services (BPAEADAE)

akta.pro secondary industries

Cloud Identity & Access Management Infrastructure (IAM/IdP/MFA) (HDABAHAF), Identity Lifecycle & Provisioning Automation (SCIM, JML, Provisioning) (HDADAAAK), Identity & Access for Workforce (IAM/SSO/MFA, Conditional Access) (BPAEAIAH), User Lifecycle Provisioning & SCIM Automation (HDAEAJAK), Identity & Access Management (IAM) Administration Services (BPAEABAJ)

Keywords

• Identity access management
• Single sign-on solutions
• Privileged access management
• Cloud security services
• IT professional services

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Professional Services: Consulting services for design, implementation and maintenance of Identity and Access Management, Security and Cloud solutions. Highly skilled consultants deliver solutions and provide ongoing support services.
2. Managed Services: Fully managed services available for PMO operations, project management, and ongoing system maintenance and operations.
3. Solution Delivery: Delivery of enterprise solutions using partner technology platforms (Microsoft, Okta, SailPoint, Micro Focus, Oracle, Ping Identity) with associated licensing and implementation fees.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Insync Solutions designs, implements, and maintains Identity and Access Management (IAM), Access Management, Security, Cloud, and PMO solutions for Australian government, education, and enterprise clients. Their offerings are built on certified partnerships with major vendors (Microsoft, Okta, SailPoint, Micro Focus NetIQ, Ping Identity, Oracle) and combine consulting, implementation, and managed services. Key capabilities include automated user provisioning, single sign-on, privileged access management, multi-factor authentication, SIEM/log management, and Microsoft Azure/Office 365 deployments.

Product overview

Insync Solutions is an IT solutions provider specialising in Identity and Access Management (IAM), Security, and Cloud solutions. The company offers a portfolio of integrated solutions built on partnerships with platforms including Okta, SailPoint, Micro Focus NetIQ, and Microsoft. The core product EdPass demonstrates their integrated approach, combining Micro Focus NetIQ Identity Manager for automated account lifecycle management with Okta's single sign-on platform. Their Identity Management and Access Management solutions serve as the foundational platforms, with additional modules including Privileged Access Management, Security Services (SIEM, MFA, penetration testing, threat assessment), Cloud Solutions (Azure, Office 365, Enterprise Mobility Suite), and PMO Services available as complementary offerings.

Differentiator

Problem solved

Functional benefit

Brands

• EdPass: Identity and Access Management solution delivered by Insync Solutions for the Department for Education South Australia, providing simplified login experience for students and staff across 900 schools.

Products and services

• EdPass Identity and Access Management Solution Identity and Access Management solution combining Micro Focus NetIQ Identity Manager and Okta to deliver automated account lifecycle management and single sign-on for students and staff across 900 South Australian schools and preschools.
• Identity Management Solution Integrated system of business processes, policies, and technologies that enables organisations to facilitate and control user access to critical online applications, automating user provisioning and password management across the user lifecycle.
• Access Management Solution Solution that securely assigns appropriate levels of access to network resources, providing single sign-on or seamless sign-on with federated identity services for on-premise and cloud environments.
• Privileged Access Management Focuses on privileged accounts within an organisation to aid compliance and prevent data breaches through unauthorised use, with automated management aligned to pre-determined security policies and business processes.
• Security Services Comprehensive security services including Log Management/SIEM, Multi Factor Authentication, Penetration Testing and Vulnerability Assessment, Threat and Risk Assessment, Security Reviews and Audits, Security Code Reviews, Security Architecture and Design, and PKI/Certificate Authority Services.
• Cloud Solutions Delivery of Microsoft Azure, Office 365 for Enterprise, Office 365 for Education, and Enterprise Mobility Suite, alongside Identity and Access Management solutions using SailPoint, OKTA, and Ping Identity SaaS offerings.
• eCARL (electronic Child Abuse Report Line) Identity and Access Management system developed for the Department for Child Protection enabling mandatory notifiers to access the electronic Child Abuse Report Line via the internet with self-registration, self-service capabilities, and federated identity authentication.
• PMO Services Rapid deployment of Project Management Office services including Resource Management, Project Priority establishment, PMO setup and operation, Project Management Tools, Risk and Issue Management, Health check and monitoring, and Enterprise Portfolio management.

Quantifiable outcome

• EdPass solution reduces number of times staff and students need to login to access applications and services, saving time and reducing frustration
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature5 records

Partnerships

20 partnerships are on record, tiered core and supporting.

• OktacoreTechnology or IntegrationInsync Solutions is an Okta partner specialising in the delivery of Identity Management and Single Sign On Cloud Solutions. Won Okta APJ Delivery Partner of the Year award in 2022.
• SailPointcoreTechnology or IntegrationInsync Solutions is a SailPoint Partner specialising in the delivery of Identity and Access Management Solutions.
• OpenTextcoreTechnology or IntegrationInsync Solutions is an OpenText Platinum Partner specialising in the delivery of Identity Management, Access Management and Security Solutions.
• MicrosoftcoreTechnology or IntegrationInsync Solutions is a Gold Enterprise Mobility Management and Silver Cloud Productivity Microsoft Partner specialising in the delivery of Microsoft Identity and Access Management Solutions including Azure, Office 365, and Enterprise Mobility Suite.
• Ping IdentitycoreTechnology or IntegrationInsync Solutions is a Ping Identity Partner specialising in the delivery of Identity Management, Access Management and Security Solutions.
• DelineasupportingTechnology or IntegrationInsync Solutions is a Delinea partner specialising in the delivery of Privileged Access Management and Identity security Solutions.
• SentinelOnesupportingTechnology or IntegrationInsync Solutions is a SentinelOne Partner specialising in the delivery of protected endpoint, cloud and data solutions.
• BeyondTrustsupportingTechnology or IntegrationInsync Solutions is a BeyondTrust Partner specialising in the delivery of Privileged Access Management and Security Solutions.
• DarktracesupportingTechnology or IntegrationInsync Solutions is a Darktrace Partner specialising in the delivery of Endpoint Protection, Platform and Data Security Solutions.
• ProofpointsupportingTechnology or IntegrationInsync Solutions is a Proofpoint Partner specialising in the delivery of Email Security, Data Loss Prevention and Posture Management Solutions.
• CrowdStrikesupportingTechnology or IntegrationInsync Solutions is a CrowdStrike Partner specialising in the delivery of Endpoint Protection, Data Security and Identity Protection Solutions.
• NetskopesupportingTechnology or IntegrationInsync Solutions is a Netskope Partner specialising in the delivery of Secure Access Service Edge and Cloud Access Security Broker Solutions.
• FortinetsupportingTechnology or IntegrationInsync Solutions is a Fortinet Silver Partner specialising in the delivery of Security Solutions.
• SplunksupportingTechnology or IntegrationInsync Solutions is a Splunk Partner specialising in the delivery of Splunk Enterprise Security Solutions.
• LastPasssupportingTechnology or IntegrationInsync Solutions is a LastPass Partner specialising in the delivery of Enterprise Password Management Solutions.
• Mi-TokensupportingTechnology or IntegrationInsync Solutions is a Mi-Token Partner specialising in the delivery of Access Management and Security Solutions.
• CofensesupportingTechnology or IntegrationInsync Solutions is a Cofense Partner specialising in the delivery of Email Security and Awareness Training Solutions.
• Micro Focus (NetIQ)coreTechnology or IntegrationInsync Solutions is a NetIQ Premier Solution and Micro Focus Premier Solution Partner specialising in Identity Management solutions. Used for EdPass solution providing identity engine for automated account lifecycle management.
• OraclesupportingTechnology or IntegrationInsync Solutions is an Oracle Gold Partner specialising in delivering solutions.
• ThycoticsupportingTechnology or IntegrationInsync Solutions is a Thycotic Partner (mentioned alongside other identity and security partners).

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Logicalis Australia: Global IT solutions and managed services provider with a sizeable Australian business covering cloud, security and identity. Comparable as a broader incumbent with overlapping IAM and cloud security delivery capability.
• Telstra Purple (Telstra Enterprise): Australia's largest telecom and IT services brand, with a security and digital workplace practice that includes identity services for enterprise and government. Comparable as a broad incumbent with scale advantages in the same customer segments.
• Trustwave: Global managed security services provider with identity and MDR offerings. Comparable as an MSSP competing for managed IAM and security services budgets in APAC.
• Deloitte Australia (Cyber & Identity practice): Big Four advisory and systems integrator with a substantial Australian identity governance and cyber practice. Comparable on enterprise/government IAM strategy and implementation but operating at much larger scale.
• Accenture Security (ANZ IAM practice): Global systems integrator with a dedicated identity and access management practice serving large Australian enterprises and governments. Comparable on large-scale IAM programs but with materially greater scale and global delivery.

Direct peers

• Data#3: Australian IT services and solutions provider with strong Microsoft focus and a security and identity management practice. Comparable as a regional Microsoft-aligned IAM and cloud delivery partner serving enterprise and government.
• Ilantus Services: IAM-focused consulting and managed services firm with delivery presence in multiple regions. Comparable as a pure-play IAM delivery partner competing for similar identity lifecycle and SSO engagements.
• CyberCX: Australia and New Zealand's largest dedicated cybersecurity services provider. Directly comparable as a regional cybersecurity/IAM delivery and managed services firm targeting government and enterprise customers in ANZ.
• rhipe (now Crayon): APAC cloud and software licensing specialist with Microsoft, security and identity practices serving channel partners and enterprises. Comparable as a regional Microsoft/Okta-adjacent delivery and managed services firm in the same customer pool.

Others

• Okta Professional Services: Direct vendor services arm of Okta, a core Insync partner. Relevant as an ecosystem participant - and potential competitor - that captures delivery margin on the very platform Insync is certified to deploy.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insync Solutions