Amapola Technologies
Amapola Technologies is an Ecuador-headquartered AI automation company that builds conversational AI, RPA, and analytics solutions on Google Cloud for enterprise customers across financial services, healthcare, and retail in Latin America.
- Company typePrivate
- Founded2026
- HeadquartersMiami, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Amapola Technologies does
Amapola Technologies (DBA: Amapola Tech) is a privately held AI automation company headquartered in Quito, Ecuador, with additional offices in Miami, Panama City, São Paulo, and Bogotá. The company builds an AI-powered automation platform that combines Google Cloud's Contact Center AI (CCAI), robotic process automation (RPA), and Vertex AI into a unified stack for enterprise customers. Its product surface spans Contact Center Inteligente, AVI, ATI, AWI, Robocob (RPA), Analítica Avanzada, and Ecosistemas Digitales, with vertical-specific offerings including DoctorOne and Galenoia for healthcare and integrations with Twilio, WhatsApp Business API, and AWS.
The company serves enterprise customers across financial services, healthcare, e-commerce, automotive, insurance, and retail. Named customers include Produbanco and Sudameris in financial services, Toyosa in automotive retail, DoctorOne, Galenoia and Memorial in healthcare, and BloomTech and Trendify in consumer/tech. The platform is delivered through a mix of subscription licenses, professional services, and managed services, and the company holds ISO 9001 and ISO 27001 certifications that qualify it for regulated-industry procurement.
No funding rounds, headcount, or revenue figures have been publicly disclosed. The company's strategic posture is that of a regional LATAM systems integrator and vertical AI productizer: it does not develop proprietary foundation models but instead operationalizes Google Cloud's AI infrastructure, third-party communications rails, and RPA tooling into sector-specific deployments. Its multi-country footprint, partnership roster (Google Cloud, Twilio, WhatsApp, AWS), and certified security posture support a go-to-market aimed at mid-market and enterprise accounts that require regulated-industry compliance alongside conversational and process automation.
Amapola Technologies firmographics
Firmographics- Name
- Amapola Technologies
- Legal name
- Amapola Tech
- Website
- https://amapola.tech
- Company type
- Private
- Founded year
- 2026
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Amapola Technologies is an Ecuador-headquartered AI automation company that builds conversational AI, RPA, and analytics solutions on Google Cloud for enterprise customers across financial services, healthcare, and retail in Latin America.
- Ownership category
- akta.pro rank
Amapola Technologies industry classification
Industry- Product category
- Enterprise AI Automation Platform
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industries
- Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)
Keywords
Where Amapola Technologies is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Amapola Technologies business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- AI Automation Solutions: Subscription-based AI-powered automation solutions including virtual assistants, intelligent contact centers, and RPA systems deployed for enterprise clients. Revenue generated through implementation fees combined with recurring platform access.
- Professional Services: Custom implementation, integration with existing systems, and ongoing support services. Includes process analysis, solution design, deployment, and continuous improvement consulting.
- Managed Services: Ongoing management and optimization of AI systems including memory conversational training, continuous improvement, and performance monitoring.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Custom Pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Amapola Technologies product offering
Product offeringCore offering
Amapola Technologies provides AI-powered automation solutions for enterprises, combining Contact Center AI (CCAI), Vertex AI, and WhatsApp Business API into intelligent contact center, voice, and messaging experiences. Its offerings span an intelligent contact center (Contact Center Inteligente), web and telephone virtual assistants (AVI, ATI), WhatsApp assistants, the Robocob RPA platform, advanced analytics, and digital ecosystem integrations that automate customer service, credit, and collection workflows. The company delivers these as subscription-based software and implementation services to enterprise customers in financial services, healthcare, e-commerce, automotive, insurance, and retail.
Product overview
Amapola Technologies delivers 5.0 technology solutions focused on scalable, high-value intelligent automation and digital transformation. The unified platform combines Automatización Inteligente (integrating Contact Center AI/CCAI, RPA, and Vertex AI), Analítica Avanzada (AI and Big Data analytics), and Ecosistemas Digitales (ERP, APIs, databases, omnichannel, and Business Intelligence) with specialized AI-powered assistants including Contact Center Inteligente (omnichannel contact center), Asistentes Virtuales Inteligentes/AVI (web and social), Asistentes Telefónicos Inteligentes/ATI (voice), and Asistentes WhatsApp Inteligentes (messaging). The portfolio includes Robocob for omnichannel credit and collection automation. All offerings integrate via APIs and connectors for seamless interoperability with existing enterprise systems.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 60% increase in marketing ROI
- +3 more outcomes
Companies that use Amapola Technologies
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
Amapola Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability10 records
Feature7 records
Amapola Technologies partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and supporting.
- Google Cloud (Vertex AI)coreIntegration with Google Vertex AI providing advanced AI capabilities for enterprise automation solutions including natural language processing and machine learning infrastructure
- WhatsApp Business APIcoreIntegration enabling intelligent WhatsApp assistants for simultaneous text and voice conversations supporting campaigns, lead generation, scheduling, and sales processes
- TwiliocoreCommunication platform integration for telephony, SMS, and contact center capabilities powering intelligent telephone assistants
- AWSsupportingCloud infrastructure partnership providing scalable computing resources and services for enterprise deployments
- Google CloudsupportingCloud platform partnership supporting enterprise AI workloads and infrastructure requirements
Scale indicators2 records
Recent moves1 record
Expansion highlights5 records
Amapola Technologies competitors and assessment
Company assessmentBroad incumbents
- NICE: Established enterprise vendor for contact center, workforce engagement, and CX analytics with broad AI/automation offerings. A broader incumbent competing for the same large-enterprise automation budgets Amapola targets.
- Genesys: Global cloud contact center (CCaaS) and CX platform incumbent with deep AI capabilities and large enterprise customer base. Competes with Amapola's Contact Center Inteligente and Asistentes Telefónicos Inteligentes at the high end of the market.
- Five9: Cloud CCaaS provider with AI-driven virtual agents and omnichannel capabilities serving global enterprises. Comparable to Amapola on contact center AI and agent-assist functionality, though at materially greater scale.
Direct peers
- Zenvia: Brazilian cloud communications company offering CPaaS, contact center, and AI chatbot solutions across LATAM. Comparable to Amapola in Brazilian market presence, WhatsApp/SMS automation, and enterprise customer base.
- Yalo (formerly Yalochat): Conversational AI and WhatsApp commerce platform serving large enterprises in LATAM, with deep integrations to Meta's WhatsApp Business API. Directly comparable to Amapola's Asistentes WhatsApp Inteligentes and Contact Center Inteligente modules.
- Inbenta: Conversational AI and customer service automation vendor serving global enterprises across banking, insurance, and retail. Comparable to Amapola on NLP-based virtual assistants and FAQ/knowledge retrieval capabilities.
- Aivo: Latin American AI customer service platform providing virtual assistants, chatbots, and omnichannel automation for enterprise clients. Closely comparable to Amapola in geography, target verticals (banking, retail, telco), and product offering (AI agents across WhatsApp, web, and voice).
- Take Blip (Blip/Take.ai): Brazilian conversational AI and contact center platform built on WhatsApp Business API for enterprise sales, service, and marketing automation. Direct peer on omnichannel AI assistants and enterprise WhatsApp deployments.
Others
- Twilio: Communications APIs platform for voice, SMS, and messaging — both an integration partner and adjacent infrastructure competitor. Twilio powers parts of Amapola's stack and also offers higher-level AI/engagement products that compete indirectly.
Emerging players
- Cognigy: Enterprise conversational AI platform for contact center automation with strong EMEA/APAC presence and growing LATAM footprint. Comparable to Amapola on agent-assist virtual agents and CCAI-style orchestration.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Amapola Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Amapola Technologies leadership team
Management profileNumber of profiles
Profiles1 record
Amapola Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Amapola Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Amapola Technologies
What does Amapola Technologies do?
Amapola Technologies provides AI-powered automation solutions for enterprises, combining Contact Center AI (CCAI), Vertex AI, and WhatsApp Business API into intelligent contact center, voice, and messaging experiences. Its offerings span an intelligent contact center (Contact Center Inteligente), web and telephone virtual assistants (AVI, ATI), WhatsApp assistants, the Robocob RPA platform, advanced analytics, and digital ecosystem integrations that automate customer service, credit, and collection workflows. The company delivers these as subscription-based software and implementation services to enterprise customers in financial services, healthcare, e-commerce, automotive, insurance, and retail.
Is Amapola Technologies a public or private company?
Amapola Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Amapola Technologies founded?
Amapola Technologies was founded in 2026. It employs 11 to 50 people.
Where is Amapola Technologies based?
Amapola Technologies is headquartered in Miami, United States, in the North America region.
How does Amapola Technologies make money?
Three revenue lines are on record. AI Automation Solutions are the primary driver. The others are professional Services and managed Services.
Who are Amapola Technologies's main competitors?
Broad incumbents on record are NICE, Genesys and Five9. Direct peers are Zenvia, Yalo (formerly Yalochat), Inbenta, Aivo and Take Blip (Blip/Take.ai). Twilio is listed as an others. Cognigy is listed as an emerging player.
Does Amapola Technologies have an API?
Yes. Amapola Technologies' intelligent assistants and digital ecosystem solutions are 100% integrable via APIs and connectors with external platforms including CRMs, support tools, core banking systems, payment gateways, telephony, and cloud services. The platform supports integration with existing IT infrastructure through REST API connections. Documentation URL not publicly specified.
What industry is Amapola Technologies in?
Amapola Technologies's product category is Enterprise AI Automation Platform. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice. Its NAICS code is 541511 and its SIC code is 7373.