AutoIntegrity

What AutoIntegrity does

AutoIntegrity Pty Ltd is a privately held Australian software company founded in 2000 that provides web-based claims management and damage assessment software for the motor vehicle insurance ecosystem. The company serves insurance companies, private claims managers, and vehicle assessing firms across Australia and New Zealand, covering the full claims lifecycle from first notice of loss through to invoice validation. Its core platform — currently being migrated to "AutoIntegrity Blue" (rollout commenced 14 October 2025) — is described as the first web-based assessing system in Australia, with specialized add-on modules for heavy vehicle and machinery, marine, and property assessment. The product suite includes a mobile assessing system and a cross-platform photo app (iPhone and Android) for real-time image capture and upload to jobs.

The underlying technology stack is a cloud-hosted web platform with mobile clients, supported by integrations with MotorWeb (vehicle data reports), AutoGrab (data exchange), Xero (invoicing, since 12 August 2025), and Autorola (online auctions); Telstra provides hosting infrastructure. A machine learning mail robot, initialized in January 2018, performs automated sorting and processing of quotes and attachments. The company operates an offshore R&D model established in 2003 to maintain a lower cost base while serving Australian and New Zealand clients.

AutoIntegrity generates revenue through a recurring SaaS subscription model sold via a direct sales motion (phone, email, onsite visits) with mandatory onsite training for platform upgrades. It is a founder-led organization with Managing Director Christiaan Hunter, New Zealand Branch Manager Mike Parbery, and Financial Controller Winston O'Keefe; the company is privately held with no disclosed external investors, funding rounds, M&A activity, patents, or certifications. Recent strategic activity has focused on platform modernization (Blue rollout), back-office systems consolidation (Xero invoicing), and ecosystem expansion (AutoGrab integration), alongside sustained trade-show presence at industry events including the Australian Auto Aftermarket Expo 2026.

Name

AutoIntegrity

Legal name

AutoIntegrity Pty Ltd

Website

https://autointegrity.com.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

AutoIntegrity provides web-based SaaS software for motor vehicle claims management and damage assessment, serving insurance companies, private claims managers, and assessing firms across Australia and New Zealand. The platform covers the full claims lifecycle from first notice of loss through invoice validation.

Ownership category

akta.pro rank

Headquarters

HQ city

Narembeen

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software as a Service (SaaS) Subscription: AutoIntegrity provides claims and assessing software as a service. The company has been providing this service since 2000, operating on a subscription-based SaaS model where customers pay for ongoing access to the platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

AutoIntegrity provides a web-based SaaS platform for motor vehicle claims management and damage assessment, connecting insurers, assessors, and repairers across the full claims lifecycle from first notice of loss through to invoice validation. The offering includes the AutoIntegrity Blue core platform, an AI Mobile System for field-based assessing, a Photo App for iOS/Android, and specialized modules for heavy vehicle, marine, and property assessment.

Product overview

AutoIntegrity offers a comprehensive motor vehicle claims management and damage assessment software platform. The core product is the AutoIntegrity Platform (now in its Blue version, replacing legacy Red and Black versions), a web-based SaaS solution for the automotive service and repair sector. The platform includes the AI Mobile System for field assessors, with specialized modules for Heavy Vehicle & Machinery, Marine, and Property assessing. Additional offerings include a Photo App for iPhone and Android, Claims Management workflow, and a Report Engine for real-time data capture. The company has been providing these software-as-a-service solutions since 2000.

Differentiator

Problem solved

Functional benefit

Products and services

• AutoIntegrity Blue Platform Flagship web-based SaaS platform that connects insurers, assessors, and repairers across the motor vehicle claims lifecycle, from first notice of loss through to invoice validation, with workflow automation and integration to industry data providers.
• AI Mobile System Dedicated mobile assessing system for field-based motor vehicle assessors, enabling on-site quote adjustments, automated report generation, and real-time communication with the AutoIntegrity platform from a mobile device.
• AutoIntegrity Photo App Standalone iOS and Android application that lets assessors and customers capture and upload vehicle damage photos in real time to the AutoIntegrity claims platform, speeding up assessment turnaround.
• Heavy Vehicle & Machinery Assessing Module Specialized add-on module within the AutoIntegrity platform that supports assessment of heavy vehicles, machinery, and equipment, extending the core claims workflow to commercial fleet and industrial claims.
• Marine Assessing Module Specialized add-on module developed in partnership with Australian marine assessors to handle vessel and marine-related claims within the AutoIntegrity workflow.
• Property Assessing Module Specialized add-on module developed in partnership with CoreLogic to extend AutoIntegrity's assessment workflows to property damage claims, including standardized property data exchange.

Named customers3 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature9 records

Partnerships

Three partnerships are on record, tiered core.

• AutoGrabcoreTechnology or IntegrationAutoIntegrity has integrated with AutoGrab to streamline customer workflows and reduce double handling. The integration simplifies data sharing between the two platforms and enhances productivity by reducing manual tasks.
• MotorWebcoreTechnology or IntegrationAutoIntegrity integrates with MotorWeb, allowing users to import AutoID, AutoReport, PPSR, and AutoReport Plus reports directly into AutoIntegrity with the press of a button. MotorWeb report prices are subject to periodic increases.
• XerocoreTechnology or IntegrationAutoIntegrity invoices are sent directly from Xero accounting system since August 12, 2025. The invoice layout remains similar but sender changed from previous internal system to Xero.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Verisk: Verisk is a large data analytics and technology provider serving the insurance industry with claims, underwriting, and analytics solutions. It is a broad incumbent that competes with AutoIntegrity at the analytics and workflow integration layer across the insurance claims lifecycle.
• Guidewire Software: Guidewire provides a comprehensive insurance platform covering underwriting, claims, and billing for property & casualty insurers. It is a broad incumbent because its claims management suite overlaps with AutoIntegrity's claims lifecycle functionality, though Guidewire addresses a broader insurance scope.

Regional players

• Innovation Group: Innovation Group provides claims and repair management software to insurers and fleet operators in the UK, Australia, and New Zealand. It is a regional peer because of its overlapping ANZ presence and similar focus on claims workflow automation for motor and property insurers.

Direct peers

• Solera Holdings (Audatex): Solera Holdings, through brands such as Audatex and AudaNet, is a global provider of vehicle claims, estimating, and repair management software used by insurers and assessors worldwide. It is a direct peer given its core focus on auto claims estimating and assessor-facing tools similar to AutoIntegrity's platform.
• Mitchell International: Mitchell International is a major North American provider of auto physical damage claims, casualty, and pharmacy solutions, including estimating and workflow software for insurers and assessors. It is a direct peer to AutoIntegrity given its focus on motor vehicle claims management software and assessor workflows.
• CCC Intelligent Solutions: CCC Intelligent Solutions is a leading US-based provider of software, workflows, and AI-driven tools for the auto insurance claims ecosystem, including estimating, repair workflow, and total loss. It is directly comparable to AutoIntegrity as an end-to-end auto claims SaaS platform connecting insurers, assessors, and repairers, but at significantly greater global scale.

Emerging players

• Claim Genius: Claim Genius offers AI-powered instant vehicle damage estimation via photo-based mobile tools for insurers and assessors. It is an emerging peer given its overlapping focus on mobile photo capture and AI-assisted damage assessment workflows used in auto claims handling.
• Tractable: Tractable is an AI-first auto damage assessment company whose computer vision products accelerate insurance claims processing. It is an emerging peer to AutoIntegrity as both target the assessor/insurer workflow, but Tractable differentiates with AI-driven photo-based estimating versus AutoIntegrity's broader workflow suite.
• Shift Technology: Shift Technology provides AI-driven fraud detection and claims automation solutions for the global insurance industry. It is an emerging peer because its AI claims automation tools increasingly overlap with AutoIntegrity's mail-robot and reporting automation capabilities.
• Snapsheet: Snapsheet provides a cloud-based claims management platform for auto insurance carriers, including appraisal, virtual inspections, and total loss workflows. It is an emerging peer to AutoIntegrity given overlapping focus on digitizing auto insurance claims and assessor interactions, primarily in North America.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/autointegrity

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AutoIntegrity