Lighthouse HR Support

What Lighthouse HR Support does

Lighthouse HR Support is a privately held professional services firm based in Grand Junction, Colorado, providing integrated HR consulting, background screening, group benefits brokerage, and unemployment claims management to small and mid-sized businesses with 2 to 1,000 employees. Founded in 2007 by Ed Krey and expanded in 2013 when Kathy Krey acquired Background Research, Inc. and rebranded the combined entity, the company operates with a team of eight specialists carrying credentials including PHR, SHRM-PC, and Advanced FCRA certifications, plus six national ASHHRA awards held by team member Pamela Drake.

The firm operates four service lines: HR Consulting (A-Z support from investigations and handbooks to training and termination), Background Screening through its in-house division (pre-employment, post-hire, and industry-specific checks via a secure online portal), Group Benefit Solutions as an independent insurance agency partnering with multiple top-rated carriers, and Unemployment Services with electronic claims management and UI hearing representation. Underlying technology consists of an FCRA-compliant secure online background screening portal and a state-of-the-art electronic unemployment claims management system with live claim viewing and deadline tracking; no proprietary AI/ML capabilities are disclosed.

The go-to-market is sales-led and relationship-driven, anchored in Western Slope Colorado community presence (chamber memberships in Fruita, Grand Junction, and Palisade plus the Colorado Health Care Association), supported by a monthly Compliance Connection newsletter, blog content, and educational events. Pricing is customized per client rather than tiered, with stated ROI of $15K-$20K annual savings versus in-house HR staff, and the firm serves 200+ businesses locally while delivering background screening nationally across all 50 states. Revenue is generated through consulting fees, screening service fees, and insurance carrier commissions, with no disclosed financials, funding history, or external investors.

Name

Lighthouse HR Support

Legal name

Lighthouse HR Support

Website

https://lighthousehrs.net

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Lighthouse HR Support is a privately held HR professional services firm in Grand Junction, Colorado, offering integrated consulting, background screening, group benefits brokerage, and unemployment claims management to 200+ small and mid-sized businesses primarily across the Western Slope and nationwide for screening.

Ownership category

akta.pro rank

Product category

HR Consulting Services

NAICS

Human Resources Consulting Services (541612)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

M&A HR Advisory (Due Diligence, Integration, Carve-outs) (BPACAJAL)

akta.pro secondary industry

HR Service Delivery & Employee Contact Centers (HR Helpdesk) (BPACAKAI)

Keywords

• HR consulting services
• Background screening
• Unemployment claims management
• Group benefits insurance
• Employee training

Headquarters

HQ city

Grand Junction

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HR Consulting Services: Comprehensive HR consulting services including policy development, employee handbook creation, workplace investigations, training programs, performance management, and termination support. Revenue generated through consulting fees, typically positioned as cost-effective alternative to hiring full-time HR staff.
2. Background Screening Services: Pre-employment, post-hire, and industry-specific background screening services through their subsidiary Background Research, Inc. Customized packages include criminal searches, verification services, and ongoing monitoring.
3. Group Benefit Solutions: As an independent insurance agency, they partner with multiple top-rated insurance carriers to provide affordable and competitive group health, dental, vision, and voluntary benefits. Revenue derived from commissions on insurance products placed.
4. Unemployment Services & Representation: Professional unemployment claims management and employer representation in UI hearings. Services include electronic claim management, cost-control strategies, and hearing representation. ROI claim of $7 to $10 savings per dollar invested.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Lighthouse HR Support is an HR consulting firm that provides comprehensive A-to-Z human resources support to small and mid-sized businesses (2 to 1,000 employees). Its core offerings include HR consulting (policy development, employee handbooks, workplace investigations, training, performance management, and termination support), pre-employment background screening through its Background Research, Inc. division, unemployment insurance claims management and hearing representation, and group benefits brokerage (health, dental, vision, voluntary insurance) as an independent insurance agency.

Product overview

Lighthouse HR Support is an HR consulting company offering a suite of integrated HR services built around client needs. The core offerings include four main service lines: HR Consulting (providing A-Z support from investigations to employee handbooks), Group Benefit Solutions (an independent insurance agency partnered with multiple carriers), Background Screening (operated through its in-house division Background Research, Inc.), and Unemployment Services (claims management and representation). An additional HR 911 emergency support service is available as an add-on for urgent HR issues. The company operates on a build-around-your-needs philosophy rather than premade packages, serving businesses from 2 to 1000 employees.

Differentiator

Problem solved

Functional benefit

Products and services

• HR Consulting Comprehensive A-to-Z HR consulting services for small and mid-sized businesses including workplace investigations, disciplinary meetings, employee and management training, harassment prevention, performance reviews, termination meetings, unemployment audits, claims management, and employee handbook development.
• Background Screening In-house pre-employment, post-hire, and industry-specific background screening including criminal searches, motor vehicle reports, credit checks, education and employment verifications, and ongoing monitoring, delivered via a secure FCRA-compliant online portal.
• Unemployment Services Unemployment insurance claims management and employer representation in UI hearings, including electronic claims processing, cost-control strategies, tracking of critical deadlines, online reporting, and 'live' claim viewing through a state-of-the-art electronic system.
• Group Benefit Solutions

Quantifiable outcome

• Save companies $15K-$20K per year compared to hiring full-time HR staff
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Fruita Chamber of CommerceminorOthersLighthouse HR Support is a proud member of the Fruita Chamber of Commerce, participating as an Ambassador and engaging with the local business community.
• Grand Junction Chamber of CommerceminorOthersMember of the Grand Junction Chamber of Commerce with active community involvement and networking within the Western Slope business community.
• Colorado Health Care AssociationminorOthersMember of the Colorado Health Care Association (CHCA), supporting healthcare employers with specialized HR compliance and consulting services.
• Palisade Chamber of CommerceminorOthersLighthouse HR Support serves as an Ambassador for the Palisade Chamber of Commerce, maintaining active presence in the local business community.
• Top-rated Insurance CarrierscoreStrategic or Co-development PartnerAs an independent insurance agency, Lighthouse HR Support partners with multiple top-rated insurance carriers to provide affordable and competitive group benefits. These partnerships enable access to diverse insurance products for their clients.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• G&A Partners: PEO providing HR outsourcing, benefits, payroll, and risk management to small and mid-sized U.S. businesses — similar bundled-service model to Lighthouse HR and a likely competitor for clients shopping HR outsourcing alternatives.
• BambooHR: Cloud HR software focused on small and mid-sized businesses including applicant tracking, onboarding, and HR recordkeeping — competes for the same SMB buyer with a self-serve software alternative to Lighthouse HR's consulting model.
• Questco Companies (PEO): Mid-market PEO delivering co-employment HR services including benefits, payroll, and risk management — competes in the same outsourced HR services category with overlapping SMB/mid-market focus.
• Checkr: Tech-enabled background screening platform serving employers nationwide — directly substitutes for Lighthouse HR's Background Research, Inc. subsidiary, with greater scale and modern API-based delivery.
• Rippling: Unified HR, IT, and finance platform aimed at small and mid-sized businesses — directly competitive in the bundled HR, payroll, benefits, and background screening space and a key example of the software-first entrants eroding local HR consultancy pricing power.
• Justworks: Tech-first PEO serving small businesses with bundled HR, benefits, payroll, and compliance tooling — competes for the same small-business HR outsourcing wallet and exemplifies the digital alternative that pressures traditional consultancies like Lighthouse HR.
• Insperity: Large PEO providing outsourced HR, benefits, payroll, and risk management primarily to small and mid-sized U.S. businesses — overlapping directly with Lighthouse HR's bundled HR + benefits + screening offering and SMB target market, though at vastly greater scale.
• TriNet: PEO delivering full-service HR, benefits, payroll, and compliance support to small and mid-sized businesses — competes for the same buyer (an SMB without a full HR team) that Lighthouse HR serves, with overlapping services in benefits and HR consulting.

Broad incumbents

• Paychex: Established payroll and HR services provider dominant among small and mid-sized U.S. businesses — competes for the same SMB HR services budget with much broader product depth, though Lighthouse HR emphasizes bespoke local advisory vs. Paychex's broader standardized offering.
• ADP (Small Business Services): Largest U.S. payroll and HR services incumbent serving small businesses through Run/Workforce Now — overlapping heavily with Lighthouse HR's HR + payroll + benefits + screening bundle for SMBs, but at very different scale and delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/LighthouseHRSupport
• LinkedInlinkedin.com/company/lighthouse-hr-support
• Instagraminstagram.com/lighthousehrsupport

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lighthouse HR Support