Volunteers in Medicine

What Volunteers in Medicine does

Volunteers in Medicine Jacksonville Inc. (VIMJAX) is a 501(c)(3) nonprofit founded in 2003 that operates Jacksonville, Florida's only free clinic for working uninsured adults. The organization delivers free primary care alongside 16 to 18 medical specialties (including cardiology, dermatology, mental health, nutrition counseling, oncology, vision, and women's health) across two physical locations: the South San Marco Clinic at 3728 Philips Highway, Suite #34, and the West Jacksonville Clinic on the Community Health Outreach campus at 5126 Timuquana Rd (relocated October 1, 2025). Services are delivered at zero cost to qualifying employed uninsured patients by a paid staff of fewer than 50 supplemented by over 250 to 300 monthly volunteers, primarily physicians, nurse practitioners, nurses, pharmacists, and administrative support.

VIMJAX has no proprietary technology platform; care is delivered in person at the two clinics, with a non-clinical informational web presence at vimjax.org and a recently added telehealth distribution channel through the Healthlink Jax partnership with TeleScope Health (October 2024). The organization functions as a teaching site for physicians, nurse practitioners, and other health professional programs, and runs the annual Women with Heart fundraising luncheon (10th edition held February 4, 2026).

The economic model is donation- and grant-driven rather than fee-for-service. Institutional revenue includes an annual operating budget of $200,000 from the City of Jacksonville and a $1.6 million, five-year investment from Baptist Health (announced January 22, 2025) supporting free and charitable clinics across Northeast Florida with VIMJAX as a lead partner. The organization states a 3:1 leverage ratio (every $1 donated produces $3 in care) and reports serving 1,300+ patients annually through 6,000+ visits, with the West Jacksonville Clinic alone having generated $6.5 million in avoided emergency room costs since opening. Governance is via a volunteer board of directors and a leadership team headed by CEO Jennifer Ryan, MPH, with founder Dottie Dorion still active. Certifications include the 2026 Candid Platinum Seal of Transparency and 2026 NAFC Gold Quality Standards rating.

Name

Volunteers in Medicine

Legal name

Volunteers in Medicine Jacksonville Inc.

Website

https://vimjax.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Volunteers in Medicine Jacksonville (VIMJAX) is a 501(c)(3) free clinic that provides no-cost primary care and 16-18 medical specialties to working uninsured adults in Duval County, Florida, delivering care across two clinics via 250-300+ monthly volunteers.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

Voluntary Health Organizations (813212), Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Rare Disease & Special Needs Support Organizations (BPAGACAM), Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Free medical clinic
• Primary care services
• Specialty healthcare
• Community health services
• Uninsured patient care

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Donations and Charitable Contributions: Primary funding source from individual donors, corporate donors, and community supporters. For every $1 donated, the organization provides $3 worth of care.
2. Government Funding: Operating budget of $200,000 per year from the City of Jacksonville
3. Healthcare System Partnerships: Baptist Health $1.6 million investment over five years to support free and charitable health clinics serving uninsured and underinsured individuals across Northeast Florida

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Volunteers in Medicine Jacksonville is a 501(c)(3) nonprofit that provides free primary care and 16-18 medical specialties (cardiology, dermatology, endocrinology, mental health, vision, nutrition, oncology, etc.) to working uninsured adults across two Jacksonville, FL clinic locations. All services are delivered at no cost to qualifying patients by over 250-300 volunteer medical professionals each month, funded through donations, City of Jacksonville support, and Baptist Health grants.

Product overview

Volunteers in Medicine is Jacksonville's only free clinic for the working uninsured, offering a unified healthcare delivery model that combines primary care and specialty services at two physical locations (South San Marco and West Jacksonville). The organization provides primary care as its core service, supported by 16-18 medical specialties including cardiology, dermatology, mental health, nutrition, and more—all delivered at no cost to patients. Additional programs include the Women with Heart fundraising initiative and participation in the Healthlink Jax telehealth partnership.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services Free primary care services provided to working uninsured adults in Jacksonville/Duval County at VIMJAX's two clinic locations, serving as the entry point into the clinic's broader medical service offering.
• Specialty Care Services 16-18 medical specialties — including cardiology, dermatology, endocrinology, ENT, gastroenterology, gynecology, hematology, mental health, neurology, nutrition counseling, oncology, ophthalmology, orthopedics, podiatry, pulmonology, rheumatology, and urology — provided at no cost to qualifying working uninsured adult patients.
• West Jacksonville Clinic Satellite clinic on the Community Health Outreach campus providing primary care, women's health, and medications to over 120 individuals annually in West Jacksonville (zip code 32210).

Quantifiable outcome

• For every $1 donated, $3 worth of care is provided
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core, supporting and historical.

• Community Health Outreach (CHO)coreStrategic or Co-development Partner · 1 October 2025Strategic relocation of West Jax Clinic to CHO's integrated health campus. Partnership allows VIM to expand services and collaborate with CHO's existing programs including food distribution, Healthy Start, and the Apple Project dental initiative. CHO serves low-income and uninsured individuals through healthcare, food assistance, and infant care programs on a 3-acre campus.
• Healthlink Jax PartnershipcoreStrategic or Co-development Partner · 7 October 2024Partnership between JaxCareConnect, Duval County Safety Net Free and Charitable Clinics, The City of Jacksonville, and TeleScope Health. Initiative provides virtual healthcare connections and resource referrals for uninsured Duval County residents. VIM serves as one of the free clinic providers in this initiative.
• JaxCareConnectcoreStrategic or Co-development PartnerPartner organization in Healthlink Jax initiative connecting uninsured residents to healthcare resources
• TeleScope HealthsupportingTechnology or IntegrationHealthcare technology partner in Healthlink Jax initiative providing telehealth capabilities
• Inspire to RisehistoricalStrategic or Co-development PartnerPrevious host of VIM's West Jax Clinic satellite location from June 2020 until relocation to CHO campus in October 2025. Partnership served the West Side in zip code 32210 which has highest ER utilization.
• Art with a Heart in HealthcaresupportingStrategic or Co-development PartnerWellness partnership providing Art Therapy Classes at VIM's South San Marco location on 2nd and 4th Thursdays. Supports patient mental health and wellness alongside medical care.
• Johnson Family YMCAsupportingStrategic or Co-development PartnerCommunity partner for fitness and wellness events including Star Wars themed fitness day hosted by Dr. Shavondra Huggins. YMCA serves as venue for health-focused community programming.
• First Coast NewssupportingGTM or Marketing PartnerLocal media partner that, along with Duval Ford, brought holiday cheer to VIM patients through a Christmas surprise for a patient family
• Duval FordsupportingGTM or Marketing PartnerCorporate partner that joined First Coast News in providing holiday support and unexpected cash gift to a VIM patient during the holiday season

Scale indicators11 records

Recent moves9 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/VIMJAXfl
• Facebookfacebook.com/vimjax
• LinkedInlinkedin.com/company/volunteers-in-medicine-jacksonville

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteers in Medicine