Telescope Health
- Company typePrivate
- Founded2019
- HeadquartersJacksonville, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
Telescope Health firmographics
Firmographics- Name
- Telescope Health
- Legal name
- Telescope Health, LLC
- Website
- https://telescopehealth.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Telescope Health industry classification
Industry- Product category
- Telehealth and Virtual Healthcare Services
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)
- akta.pro secondary industries
- Virtual Second Opinion & Care Navigation Platforms (HLALAAAF), Primary Care & General Medicine Virtual Care (HLALAAAA), Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)
Keywords
Where Telescope Health is headquartered
LocationHeadquarters
- HQ city
- Jacksonville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Telescope Health business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Employer-Sponsored Telehealth Memberships: Subscription-based telehealth services provided as employee benefits through employer groups. Employers pay for access to on-demand physician visits, care navigation, and behavioral health services.
- White-Label Platform Licensing: Licensing of telehealth platform and physician services to health systems for white-labeled branded virtual care solutions (e.g., Baptist HealthPlace On Demand). Revenue from platform fees and per-consultation arrangements.
- Payer/Insurance Partnerships: Partnerships with insurance carriers (Blue Cross and Blue Shield of Nebraska) to provide virtual care benefits as covered services under health plans.
- Value-Based Care Services: Population health management, risk adjustment, quality gap closure, and transitional care services for health systems, ACOs, and value-based care organizations. Revenue tied to quality metrics and outcomes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Individual telehealth visits covered by insurance |
| Subscription | Annual | Employer group plans (KBA Partnership) |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels5 records
Telescope Health product offering
Product offeringCore offering
Telescope Health is a physician-led healthcare technology company that delivers 24/7 telehealth services through a HIPAA-compliant platform enabling on-demand video, telephone, and secure messaging consultations with board-certified physicians. The company also provides care navigation, value-based care programs, ED tele-triage, white-labeled virtual care platforms for health systems, and a data analytics suite (Data Divers) for population health management. Its offerings are sold both directly to individuals and via enterprise partnerships with hospitals, employers, payers, and skilled nursing facilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Telehealth Platform Core telemedicine platform providing 24/7 access to board-certified physicians via live video, phone, or secure messaging, with care navigation services for coordinated follow-up care.
- Care Navigation 24/7 wraparound care coordination service connecting patients to providers, facilities, and resources, including patient outreach, transitional care management, and PCP/specialist coordination.
- Value-Based Care Solutions Comprehensive value-based care program for health systems, payers, and ACOs covering Annual Wellness Visits, on-demand care, Transitional Care Management, and risk adjustment/quality gap closure.
- ED Tele-Triage Emergency department tele-triage solution that places a centralized provider into distressed EDs via telemedicine to reduce door-to-provider times and Left-Without-Being-Seen rates.
- Analytics (Data Divers) Data analytics platform (Data Divers) offering ACO tools, CMS Provider Recruitment, HIE feed integration, TCM/AWV outreach, risk adjustment modeling, and Athena EHR integration for population health management.
- Population Health Physician-led population health program building scalable virtual-first care models, integrating with local organizations to extend healthcare capacity and address barriers to care for underserved populations.
- Physician Virtual Care (White-Label) White-label telehealth solution enabling large health systems to offer virtual care under their own brand identity, leveraging Telescope Health's board-certified physicians and care navigation.
- Telescope Health Mobile App Native mobile application for iOS (version 6+) and Android (version 4.1+) enabling on-demand telemedicine access, care navigation, and health record access for individuals and employees.
- Testing & Lab Solutions Diagnostic testing services including COVID-19 screening, site creation, management, and reporting metrics, originally deployed during pandemic response.
- Healthlink JAX Free virtual care program delivered through the City of Jacksonville partnership, providing accessible healthcare services (call, physician visits, nursing visits) to uninsured residents.
- Skilled Nursing & Home Health Solution Telehealth support for skilled nursing facilities providing 24/7 emergency physician coverage, care coordination, and technology implementation to reduce patient transfers and readmissions.
- Employer Telehealth Benefit Employee healthcare benefit solution for self-funded employers providing on-demand virtual care, 24/7 care navigation, prescription support, specialty referrals, and condition treatment for common illnesses.
Quantifiable outcome
- 80% reduction in ED transfers for skilled nursing facilities
- +4 more outcomes
Companies that use Telescope Health
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles6 records
Telescope Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature4 records
Telescope Health partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core, supporting and key.
- Key Benefit Administrators (KBA)coreVirtual care provider for the Proactive Health Management Plan (PHMP) offered through Workforce Go payroll solution. Telescope Health provides on-demand and behavioral care 24/7 to tens of thousands of employees nationwide.
- Blue Cross and Blue Shield of NebraskacoreExpanded virtual care options for BCBSNE members enrolled in employer group and ACA health plans. Includes behavioral health visits, primary care support, and everyday health concerns. Particularly impactful for rural communities lacking local behavioral health providers.
- Health EndeavorscoreStrategic partnership advancing provider analytics and care gap solutions. Combines Health Endeavors analytics capabilities with Telescope Health's virtual care delivery for population health management.
- LAUNCH by FLAACOSsupportingStrategic partnership with LAUNCH (Learning, Advancing, Understanding, Networking, Collaboration for Healthcare Success) Florida Association of ACOs for industry collaboration and growth.
- Baptist HealthcoreWhite-labeled telehealth platform (HealthPlace On Demand) serving Baptist Health patients in Florida and Georgia. Provides 24/7 access to board-certified physicians with care navigation for PCP and specialist referrals.
- City of JacksonvillecoreHealthlink JAX program providing free virtual healthcare to approximately 110,000 uninsured Jacksonville residents. Includes pandemic response with COVID-19 screening, testing, and care navigation.
- Flagler Health+keyTelehealth partnership supporting Flagler Health+ (First Coast Health Alliance) in St. Johns County. Telescope Health provides after-hours physician coverage with 1,000% improvement in call coverage reported.
- Beaufort MemorialkeyVirtual care partnership to improve community access to care in the Lowcountry region. Supports Beaufort Memorial's mission to provide easy-to-access care when and where needed.
- MedArrivekeyPartnership for in-home healthcare services utilizing EMT professionals with physician oversight. Supports vulnerable patient population in Charlotte, NC with preventative care, SDOH assessments, and care gap closure.
- AmeriflexsupportingHSA and consumer-directed benefits administrator partnership providing telehealth access to Ameriflex members.
- Collaborative Health PartnerskeyStrategic partnership with healthcare management organization for collaborative care solutions.
- Fleet LandingsupportingSenior living community partnership providing telehealth services to residents.
- River Garden Senior ServiceskeyAfter-hours physician coverage for skilled nursing facility. 24/7 on-demand physician access reduced ED transfers by 80% and provides weekend coverage for residents.
- European Street CafesupportingEmployer telehealth benefit providing employees and families with affordable virtual healthcare access. Achieved 17% utilization rate.
- Manifest DistillingsupportingEmployer telehealth partnership for distillery employees supporting company's mission to bring affordable healthcare to the masses.
- RethreadedsupportingNonprofit partnership eliminating barriers to medical care for women served by the organization through telehealth services.
- JASMYNsupportingLGBTQ+ youth organization partnership providing telehealth access to support healthcare needs of JASMYN community.
- America's MDEsupportingHealthcare services partnership expanding access to care.
- Coastal HealthsupportingHealthcare services partnership expanding telehealth access.
- SourceFusesupportingTechnology integration partner for in-app video conferencing solutions.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Telescope Health competitors and assessment
Company assessmentBroad incumbents
- Teladoc Health: Teladoc Health is the largest publicly traded virtual care company, offering 24/7 on-demand physician visits, behavioral health, chronic condition management, and hospital telehealth. It is comparable to Telescope Health as a broad-based telehealth platform serving employers, health systems, payers, and consumers, but at vastly larger scale and capital base.
- Amwell: Amwell is a leading enterprise telehealth platform with deep health-system partnerships (white-label and embedded), behavioral health, and urgent care offerings. It directly overlaps Telescope Health's health-system white-label model and 24/7 virtual visit capabilities, though at much greater scale.
- MDLIVE: MDLIVE, a Cigna-owned subsidiary, delivers 24/7 on-demand virtual visits, behavioral health, and dermatology to health plan members and employers. It competes with Telescope Health in the payer-sponsored and employer telehealth segment.
Direct peers
- Included Health: Included Health (formed from Doctor On Demand + Grand Rounds) provides virtual primary care, behavioral health, and care navigation for employers and health plans. Its integrated care navigation plus virtual primary care model is closely analogous to Telescope Health's employer- and payer-facing offering.
- 98point6: 98point6 provides text-based virtual primary care via a mobile platform for employers and health plans, paired with in-house physician staffing. Comparable to Telescope Health's direct-to-consumer and employer virtual primary care offering, with similar physician-led positioning.
- Firefly Health: Firefly Health is a virtual-first primary care and behavioral health platform for employers, with a care team model emphasizing care navigation and longitudinal relationships. Its value-based, employer-focused approach parallels Telescope Health's population health and care navigation modules.
- PlushCare: PlushCare (acquired by Accolade) provides online doctor visits, prescription refills, and mental health services to individuals and through employer/insurance channels. Comparable to Telescope Health's direct-to-consumer and employer virtual care services.
- SteadyMD: SteadyMD operates a B2B virtual care platform pairing patients with dedicated clinicians for primary care, mental health, and condition management, sold primarily to employers and health systems. Comparable to Telescope Health in its physician-led employer and health-system model.
Emerging players
- Talkspace: Talkspace is a virtual behavioral health platform serving employers, health plans, and individuals. Telescope Health's CGO Deborah Francis previously held senior leadership at Talkspace; the platforms overlap in employer-sponsored behavioral health, though Telescope's core is broader primary/urgent care.
- K Health: K Health provides AI-augmented virtual primary and urgent care to consumers and through health plan partnerships. Comparable to Telescope Health in the direct-to-consumer and payer virtual primary care segment, with overlap in employer-sponsored distribution.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Telescope Health social profiles
Digital presenceTelescope Health compliance and trust
Trust signalCompliance3 records
Telescope Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telescope Health leadership team
Management profileNumber of profiles
Profiles6 records
Telescope Health funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telescope Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telescope Health
What does Telescope Health do?
Telescope Health is a physician-led healthcare technology company that delivers 24/7 telehealth services through a HIPAA-compliant platform enabling on-demand video, telephone, and secure messaging consultations with board-certified physicians. The company also provides care navigation, value-based care programs, ED tele-triage, white-labeled virtual care platforms for health systems, and a data analytics suite (Data Divers) for population health management. Its offerings are sold both directly to individuals and via enterprise partnerships with hospitals, employers, payers, and skilled nursing facilities.
Is Telescope Health a public or private company?
Telescope Health is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Telescope Health founded?
Telescope Health was founded in 2019. It employs 1 to 10 people.
Where is Telescope Health based?
Telescope Health is headquartered in Jacksonville, United States, in the North America region.
How does Telescope Health make money?
Four revenue lines are on record. Employer-Sponsored Telehealth Memberships are the primary driver. The others are white-Label Platform Licensing, payer/Insurance Partnerships and value-Based Care Services.
Who are Telescope Health's main competitors?
Broad incumbents on record are Teladoc Health, Amwell and MDLIVE. Direct peers are Included Health, 98point6, Firefly Health, PlushCare and SteadyMD. Emerging players are Talkspace and K Health.
Does Telescope Health have an API?
No public API is recorded for Telescope Health.
What industry is Telescope Health in?
Telescope Health's product category is Telehealth and Virtual Healthcare Services. Its primary akta.pro industry code is HLALAJAA, 24/7 On-Demand Urgent Care Virtual Visit Platforms, with a secondary code of HLALAAAF, Virtual Second Opinion & Care Navigation Platforms. Its SIC code is 8000.