Teqworks

What Teqworks does

Teqworks is a privately held managed IT services provider (MSP) founded in 2002 in Chicagoland by Jerry and Matthew Sidman, operating as a DBA of Argus Business Consulting Services, Inc. The company delivers fully managed IT — including 24/7 monitoring, patching, backups, help desk, Virtual CIO services, and cloud migrations — to small and midsize businesses in Kane County and the broader Chicagoland region, with a vertical emphasis on professional services and legal, manufacturing, non-profits, and local government. Its core platform is anchored on Microsoft 365 and a ScreenConnect-powered client portal, with an Advanced Threat Protection (ATP) add-on that layers Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), Security Information and Event Management (SIEM), email encryption, spam filtering, and KnowBe4-powered security awareness training on top of third-party tooling such as Trend Micro.

The business model is subscription-based recurring revenue, priced per employee supported and billed monthly, with no public pricing and no disclosed revenue figure. Teqworks employs 1–10 people, is bootstrapped with no external funding rounds, and is wholly founder-owned. Go-to-market is community-first and relationship-led: free IT assessments, referrals, local events, and partnerships with CASA Kane County, Lazarus House, and Random Acts Matter drive top-of-funnel demand, while a content engine (TeqTips blog, LinkedIn, Facebook, YouTube, TikTok) supports mid-funnel education. The company has been recognized on the MSPMentor/ChannelFutures Top 500 MSPs Globally list every year since 2013 and named to the Inc. Magazine Top 100 Fastest Growing Midwest Region list in both 2024 and 2025, and was voted Best IT Service by the Kane County Business Community in 2024 and 2025.

Name

Teqworks

Legal name

Argus Business Consulting Services, Inc.

Website

https://teqworks.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Teqworks is a Chicagoland-based managed IT services provider founded in 2002 that delivers 24/7 monitoring, help desk, cloud, backup, and Advanced Threat Protection to small and midsize businesses across legal, manufacturing, non-profit, and local government verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Incident Response, On-Call & Operational Readiness (BPAEAKAL)

akta.pro secondary industries

IT Incident, Problem & Change Management Platforms (HDAEALAI), Log Management & Event Correlation (Syslog/SIEM-adjacent for Networks) (HDAFAMAN)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud backup services
• Disaster recovery services
• IT consulting

Headquarters

HQ city

Kane

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring subscription-based managed IT services covering all technology needs including monitoring, support, security, and strategy. Pricing based on number of employees requiring support.
2. Advanced Threat Protection Add-on: Premium security add-on to managed IT services providing ATP, MDR, EDR, and SIEM capabilities. Recurring subscription model.
3. Cloud Solutions: Microsoft 365, cloud migrations, and hosted infrastructure services including Cloud-to-Cloud backup for Microsoft 365 data.
4. Backup & Disaster Recovery: Server BDR with onsite appliance and cloud vault replication. Endpoint-to-Cloud and Cloud-to-Cloud user data backup solutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Teqworks provides fully managed IT services and cybersecurity to small and midsize businesses in the Chicagoland area. Its core offering bundles 24/7 monitoring, patching, backups, unlimited help desk support, vendor management, and Virtual CIO planning, and is reinforced by Advanced Threat Protection (MDR, EDR, SIEM) and add-on modules for cloud backup, email security, and security awareness training. All services are delivered by a local Chicagoland team under recurring monthly subscription contracts.

Product overview

Teqworks is an IT managed services provider offering a unified portfolio of technology services to small and midsize businesses in Chicagoland. The core offering is Managed IT Services, which provides complete IT management including monitoring, patching, backups, strategy, and unlimited help desk support. This is supplemented by Advanced Threat Protection (ATP), an add-on security solution providing 24/7 Managed Detection & Response (MDR), Endpoint Threat Detection & Response (EDR), and SIEM capabilities. Additional add-on modules include Server BDR and Cloud-to-Cloud Backup for Microsoft 365 data protection, Email Encryption, Spam and Malware Filtering, and Security Awareness Training via KnowBe4. The company also provides Cloud Solutions (Microsoft 365, cloud migrations), a Solution Support Help Desk, Virtual CIO services, and Free IT Assessments. All services are delivered by a 100% local Chicagoland team.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Fully managed IT service for small and midsize businesses covering 24/7 health monitoring, patching, backups, unlimited live help desk, onsite and remote support, computer asset management, vendor management, and Virtual CIO planning, priced per employee and delivered by a local Chicagoland team.
• Advanced Threat Protection (ATP) Enterprise-grade 24/7/365 security add-on that predicts, educates, prevents, detects and responds to conventional and Next Generation threats using MDR, EDR, and SIEM capabilities, targeting SMBs that lack in-house security operations.
• Solution Support Help Desk

Quantifiable outcome

• Issues solved before clients notice them through proactive monitoring
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• KnowBe4coreTechnology or IntegrationKnowBe4 is a global leader in user security awareness training and susceptibility analysis. Teqworks partners with KnowBe4 to provide Security Awareness Training as part of their ATP offering, addressing the human element of cybersecurity (95% of breaches caused by human error). This training raises the last line of defense by educating supported users and employees to detect and respond to social engineering and phishing attempts.
• Trend MicrocoreTechnology or IntegrationTrend Micro provides security tools and updates used by Teqworks to detect and handle the Sunburst vulnerability. Teqworks utilizes Trend Micro tools and updates to ensure threats can be detected and handled in networks they support.
• Microsoft 365coreTechnology or IntegrationMicrosoft 365 is a core technology platform supported and managed by Teqworks. Services include Cloud-to-Cloud User Data Backup for Microsoft 365 mailbox, contacts, calendars, OneDrive, and SharePoint information.
• CASA Kane CountyminorOthersCommunity partnership supporting CASA Kane County, an organization taking care of vulnerable community members. Teqworks provides IT support so volunteers can focus on their mission.
• Lazarus HouseminorOthersCommunity partnership with Lazarus House, supporting their compassionate work helping homeless individuals in the community. Teqworks serves as Angel Business Partners.
• Random Acts MatterminorOthersCommunity partnership with Random Acts Matter, an organization bringing out the best in local neighbors. Teqworks is an enthusiastic partner in their community initiatives.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: Ntiva is a US-based managed IT and cybersecurity services provider serving SMB and mid-market clients with managed IT, cloud, MDR/EDR, and virtual CIO offerings — a directly comparable SMB-focused MSP model.
• Dataprise: Dataprise is a regional managed IT, cybersecurity, and cloud services provider serving SMB and mid-market customers with a comparable full-stack MSP + security portfolio.
• BlackPoint IT: BlackPoint IT is a regional managed IT and cybersecurity services provider serving SMB clients with managed IT, security, cloud, and compliance offerings similar in scope and customer profile to Teqworks.
• ImageQuest: ImageQuest is a regional managed IT and cybersecurity provider of similar size offering managed IT, MDR, SIEM, compliance, and virtual CIO services to SMB and mid-market clients.

Broad incumbents

• eSentire: eSentire is an established MDR and managed cybersecurity services provider that competes for the same SMB security budget that Teqworks targets with its Advanced Threat Protection and SOC offerings.
• Thrive (now part of Net@Work): Thrive is a larger national managed IT and cybersecurity services provider offering managed services, cloud, and security to SMB and mid-market clients, representing a scaled-up version of Teqworks' service model.
• Net@Work: Net@Work is a national managed IT, cloud, and ERP/CRM services provider that competes directly in the SMB managed services space and has been actively rolling up regional MSPs.
• Arctic Wolf: Arctic Wolf is a large-scale MDR/cybersecurity provider delivering 24/7 SOC-as-a-service and security operations to a broad SMB and mid-market base, overlapping with Teqworks' ATP/MDR offering at much greater scale.

Others

• ConnectWise: ConnectWise is a leading platform vendor powering thousands of MSPs with PSA, RMM, and security operations software, making it an ecosystem participant and indirect technology peer rather than a direct competitor.
• KnowBe4: KnowBe4 is a security awareness training vendor that is a strategic technology partner of Teqworks, addressing the human-error layer of cybersecurity that Teqworks bundles into its ATP offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/teqworks
• YouTubeyoutube.com/@teqworks
• Facebookfacebook.com/teqworks
• LinkedInlinkedin.com/company/teqworks
• Instagraminstagram.com/teqworks
• TikToktiktok.com/@teqworks

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teqworks