Point of Success
- Company typePrivate
- Founded2003
- HeadquartersMesa, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Point of Success firmographics
Firmographics- Name
- Point of Success
- Legal name
- Inborne Technology Corporation
- Website
- https://pointofsuccess.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Point of Success industry classification
Industry- Product category
- Restaurant Point-of-Sale Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Point-of-Sale (POS) & On-Property Commerce (THALACAI)
- akta.pro secondary industries
- POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), POS Installation, Maintenance & Field Services (FSAMADAJ), POS Terminals & All-in-One Retail Computers (HDACAKAA)
Keywords
Where Point of Success is headquartered
LocationHeadquarters
- HQ city
- Mesa
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Point of Success business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- POS Software Sales: Point of Success POS software is sold as a licensed product. The software is installed on-premise on Windows computers. Version 5 represents the latest release with comprehensive features. Software requires registration and unlock codes for operation.
- Hardware Sales: Hardware products including all-in-one computers, printers, and cash drawers are sold through the company. Partnered with Touch Dynamics to provide restaurant-grade hardware. Hardware is tested and pre-loaded with software for plug-n-play setup.
- Integrated Credit Card Processing: Integrated credit card processing with transparent pricing and dual-pricing capability that allows businesses to offset credit card processing costs.
- Dashboard Subscription: Cloud-based Dashboard service requires monthly subscription. Each store must have its own subscription to upload and access data. Subscription includes credit card charges for the service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise pricing based on restaurant size and requirements |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Point of Success product offering
Product offeringCore offering
Point of Success develops, sells, and supports a Windows-based point-of-sale software system for restaurants, including the core POS application with Order Entry and Office Manager, add-on modules for time clock, scheduling, inventory, kitchen display, and online order monitoring, plus the cloud-based Dashboard, CentralPoint HQ/Remote for multi-location operations, integrated credit card processing with dual-pricing, and tested POS hardware. The system is sold on a one-time software license with a recurring Dashboard subscription and credit card transaction fees, primarily to small and mid-market restaurants across the US and Canada.
Product overview
Point of Success is a restaurant point-of-sale software system built around a core POS application with multiple integrated modules. The primary product is the Point of Success software (now at Version 5) which includes Order Entry and Office Manager as core components. Add-on modules extend functionality to include Time Clock for employee timekeeping, Employee Scheduler for workforce management, Ticket Monitor (kitchen display system), Dashboard for cloud-based analytics with 14-month data history, CentralPoint HQ/Remote for multi-location franchise management, Inventory for recipe and stock management, QuickBooks Export for accounting integration, Caller ID for customer identification, Table and Guest Management, and Order Monitor for online ordering. The system runs on a proprietary Arsenal Database Server and supports multiple restaurant types including pizzerias, fine dining, bars, cafes, and fast food operations.
Differentiator
Problem solved
Functional benefit
Brands
- Point of Success Dashboard: Mobile application for dashboard analytics and reporting
- CentralPoint HQ
- CentralPoint Remote
Products and services
- Point of Success POS Software Restaurant point-of-sale software providing order entry, payment processing, menu management, kitchen ticket routing, and multi-location support for pizzerias, fine dining, bars, cafes, fast food, and franchises. Sold as a one-time license installed on Windows computers with registration and unlock codes.
- Point of Success Dashboard Cloud-based analytics and reporting subscription service for Point of Success, uploading POS data every 10 minutes and storing 14 months of historical data with support for multi-store franchise reporting across sales, labor, and product categories. Each store requires its own subscription.
- CentralPoint HQ Multi-location management console for franchise and multi-store restaurant operations, providing centralized store management, staff administration, product category matching, and consolidated financial reporting across all locations.
- CentralPoint Remote Remote access and data transmission module for multi-location Point of Success operations, handling email settings, data transmissions, and scheduled report delivery to headquarters.
- POS Hardware Bundle Restaurant-grade POS hardware bundle including all-in-one computers, printers, and cash drawers, supplied through the Touch Dynamics partnership and pre-loaded with Point of Success software for plug-n-play setup.
- Integrated Credit Card Processing (Point of Success Processing) Integrated credit card processing service offered with Point of Success featuring transparent pricing, dual-pricing capability to take processing costs to zero without raising cash prices, and bundled support including P400 card readers; billed through transaction fees.
- QuickBooks Export Export utility for transferring Point of Success financial data (general ledger entries, income accounts, billing codes) into QuickBooks via .iif file format for accounting integration.
Companies that use Point of Success
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles2 records
Point of Success technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
Feature13 records
Point of Success partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Touch DynamicscoreHardware partnership with Touch Dynamics for supplying restaurant-grade POS hardware including all-in-one computers, printers, and cash drawers. All equipment is tested and can be pre-loaded with software for plug-n-play setup. Positioned as a convenience for customers to receive high quality, restaurant tough hardware for a fair price.
- Credit Card Processing PartnerscoreIntegrated credit card processing partners offering gift card processing. Point of Success Processing provides transparent pricing with dual-pricing capability to eliminate credit card processing costs. Includes support for P400 card readers and various payment terminals.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Point of Success competitors and assessment
Company assessmentBroad incumbents
- Lightspeed Restaurant: Cloud-based POS for full-service and quick-service restaurants with table management, inventory, and integrated payments. Direct competitor in mid-market and full-service dining, but at broader scale and with cloud-native architecture versus Point of Success's install model.
- Clover (Fiserv): POS and payments platform from Fiserv serving SMB restaurants and retailers with an app-based marketplace. Competes for the same small restaurant customer base with bundled hardware and integrated payments but operates a broader retail-focused platform.
- Toast: Cloud-native restaurant POS platform serving SMB and enterprise operators with integrated payments, online ordering, and marketing tools. Direct competitor in restaurant POS, but operates at vastly larger scale and with a SaaS-only architecture versus Point of Success's on-premise model.
- Oracle Micros Restaurant: Legacy enterprise restaurant POS suite (formerly Micros) serving large chains, hotels, and stadium venues globally. Competes in the multi-location and franchise segment where Point of Success also plays, but at enterprise scale and with a much broader product portfolio.
- Square for Restaurants (Block): Restaurant POS offering from Block (formerly Square) targeting small and independent restaurants with integrated payments at no upfront cost. Competes for the same SMB pizzeria and small restaurant customer base but with a fundamentally different cloud/mobile architecture and pricing model.
Direct peers
- POSitouch: Restaurant POS system targeted at full-service and casual dining restaurants with strong kitchen display and multi-location support. Most directly comparable in terms of install-based architecture, SMB-to-mid-market focus, and restaurant vertical specialization.
- Digital Dining: Restaurant POS software for full-service restaurants with table management, inventory, and multi-location features. Closely comparable in the install-based, verticalized restaurant POS category with similar SMB and mid-market operator focus.
- TouchBistro: iPad-based restaurant POS with menu management, payments, and floor plan features targeting SMB and mid-market restaurants. Closest functional analog in the SMB restaurant POS space, but delivered as cloud-managed iOS software rather than Windows on-premise.
- PAR Technology (Brink POS): Provider of Brink POS and Punchh loyalty platform serving enterprise and mid-market restaurant chains. Closest peer in the install-based or hybrid restaurant POS category with strong multi-location franchise capabilities, targeting a similar operator pain set.
Others
- Touch Dynamics: Hardware partner that supplies restaurant-grade POS terminals including the TD Pulse Ultra used by Point of Success customers. Adjacent relationship as a hardware vendor and reseller rather than a software competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Point of Success social profiles
Digital presencePoint of Success compliance and trust
Trust signalCompliance2 records
Point of Success financial estimates
Financial estimateRevenue estimate
Valuation estimate
Point of Success leadership team
Management profileNumber of profiles
Profiles1 record
Point of Success funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Point of Success M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Point of Success
What does Point of Success do?
Point of Success develops, sells, and supports a Windows-based point-of-sale software system for restaurants, including the core POS application with Order Entry and Office Manager, add-on modules for time clock, scheduling, inventory, kitchen display, and online order monitoring, plus the cloud-based Dashboard, CentralPoint HQ/Remote for multi-location operations, integrated credit card processing with dual-pricing, and tested POS hardware. The system is sold on a one-time software license with a recurring Dashboard subscription and credit card transaction fees, primarily to small and mid-market restaurants across the US and Canada.
Is Point of Success a public or private company?
Point of Success is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Point of Success founded?
Point of Success was founded in 2003. It employs 11 to 50 people.
Where is Point of Success based?
Point of Success is headquartered in Mesa, United States, in the North America region.
How does Point of Success make money?
Four revenue lines are on record. POS Software Sales are the primary driver. The others are hardware Sales, integrated Credit Card Processing and dashboard Subscription.
Who are Point of Success's main competitors?
Broad incumbents on record are Lightspeed Restaurant, Clover (Fiserv), Toast, Oracle Micros Restaurant and Square for Restaurants (Block). Direct peers are POSitouch, Digital Dining, TouchBistro and PAR Technology (Brink POS). Touch Dynamics is listed as an others.
Does Point of Success have an API?
No public API is recorded for Point of Success.
What industry is Point of Success in?
Point of Success's product category is Restaurant Point-of-Sale Software. Its primary akta.pro industry code is THALACAI, Point-of-Sale (POS) & On-Property Commerce, with a secondary code of FSAMADAC, POS Payment Software & Middleware (Terminal OS, Apps, Device Management). Its NAICS code is 5132 and its SIC code is 7372.