What Intec Solutions does

Intec Solutions, Inc. (operating under the brand intecIT) is a regional managed service provider founded in 1997 and headquartered in Edgewood, Kentucky, serving small and mid-sized businesses primarily in the Northern Kentucky and Cincinnati, Ohio metropolitan area. The firm delivers a unified portfolio of IT services including managed IT services, continuous cybersecurity management, backup and disaster recovery, cloud computing (public, private, hybrid, and desktop virtualization), 24/7 remote monitoring and management, unified communications and VoIP, help desk and onsite support, IT consulting, co-managed IT, and custom software development. Its service architecture is built around proactive monitoring, patch management, and layered cybersecurity across heterogeneous client environments, integrating with major vendor platforms including Microsoft 365 (Silver Partner), Dell hardware, and Intuit business software. With HIPAA-compliant operations, the firm also pursues healthcare and nonprofit clients alongside its core SMB and mid-market base.

The company operates a sales-led, direct go-to-market with consultative selling supported by a free network risk assessment as a lead-generation tool. Revenue is generated through flat-rate recurring managed service subscriptions supplemented by project-based professional services, consulting, and custom development engagements. Headcount is stated at 1–10 employees while the firm manages approximately 3,000 endpoints across roughly 50 clients, indicating a high-leverage, owner-operated operating model rather than a scaled platform business. Key reference customers include WM Waste Management (a custom portal engagement reported to deliver a 300% revenue increase for the client and $80K annual savings), Brownsboro Park Retirement Community (managed IT for a senior living provider), and Congregation of Divine Providence (managed IT and cybersecurity for a nonprofit). The company is privately held with no disclosed institutional funding, no M&A activity, and no app marketplace or public API surface.

Name

Intec Solutions

Legal name

Intec Solutions, Inc.

Website

https://intecit.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Intec Solutions is a privately held managed service provider founded in 1997, offering managed IT, cybersecurity, cloud, backup, remote monitoring, unified communications, and IT consulting to approximately 50 small and mid-sized business clients in Northern Kentucky and the Cincinnati metro.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

akta.pro secondary industry

Observability, Monitoring & AIOps (BPAEAKAG)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud computing services
• Backup disaster recovery
• IT consulting services

Headquarters

HQ city

Erlanger

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services (Recurring): Ongoing IT management and support services billed on a flat-rate subscription basis. Services include cybersecurity, remote monitoring, help desk, cloud services, and system maintenance. Revenue is recurring in nature with monthly or annual billing cycles.
2. Consulting and Strategy Services: IT consulting engagements including technology planning, system integration, compliance assessments, and custom project work. These may be one-time or periodic engagements.
3. Custom Development Projects: Custom software development and portal development services for specific business needs, typically project-based engagements.
4. Communication and Collaboration Solutions: VoIP, unified communications, and collaboration tool implementation and management services, often bundled with managed services or sold as standalone projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Intec Solutions provides outsourced managed IT services to small and mid-sized businesses, including cybersecurity, cloud computing, backup and disaster recovery, remote monitoring and management, unified communications and collaboration, IT consulting, help desk support, custom software development, co-managed IT, and network risk assessments. The company's primary footprint is the Northern Kentucky/Cincinnati region, where it delivers flat-rate recurring IT operations and project-based engagements for organizations lacking full in-house IT depth.

Product overview

Intec Solutions is a managed service provider offering a unified portfolio of IT services designed for small to medium-sized businesses. The core offering centers on Managed IT Services with integrated Cybersecurity protection, supplemented by specialized services including Backup & Disaster Recovery, Cloud Computing (encompassing software, hardware, and desktop virtualization), Remote Monitoring & Management, Communication & Collaboration tools, and IT Consulting & Strategy. Additional offerings include Help Desk & Onsite Support, Custom Development, Co-Managed IT for internal team augmentation, and Network Risk Assessment services. The company operates as a single-service provider rather than a modular platform architecture, delivering these services through a combination of flat-rate billing and proactive support systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services
• Cybersecurity Services Layered cybersecurity protection covering endpoints, networks, and cloud workloads, aimed at reducing business risk for SMB clients.
• Cloud Computing Services Cloud migration, deployment, and ongoing administration of platforms such as Microsoft 365 and related cloud workloads for business clients.
• Backup and Disaster Recovery Data backup and disaster recovery services that protect client systems and enable restoration after incidents or outages.
• Remote Monitoring and Management (RMM) Continuous remote monitoring of client endpoints and infrastructure, enabling proactive issue detection and remediation before user-impacting incidents occur.
• Communication and Collaboration Solutions VoIP and unified communications/collaboration deployments that give business clients telephony, messaging, and meeting capabilities.
• IT Consulting and Strategy Strategic IT advisory and consulting engagements covering technology planning, vendor selection, and roadmap development for small and mid-sized businesses.
• Help Desk and Onsite Support Responsive help desk and onsite support providing end-user troubleshooting, break/fix resolution, and escalation across client environments.
• Custom Application Development Bespoke application development projects that build custom software or integrations tailored to a client's specific business requirements.
• Co-Managed IT Supplemental IT partnership for organizations with internal IT leadership, providing additional capacity, escalation, and specialized capabilities such as security or cloud.
• Network Risk Assessment Free or low-friction diagnostic review of a prospect's network identifying security, reliability, and compliance risks as a precursor to a managed IT engagement.

Quantifiable outcome

• Customer service errors reduced from 4% to 0.48% after implementing custom portal solution
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Partner status. Intec Solutions provides Microsoft 365, Office 365, and cloud-based Microsoft solutions to clients. Integration and implementation services for Microsoft productivity and collaboration tools.
• CompTIAminorOthersIndustry association membership. CompTIA is a non-profit trade association advancing the global interests of IT professionals and companies, focusing on education, certification, advocacy and philanthropy.
• MSP UniversityminorOthersMSP University provides education, training, fulfillment and consulting services to Membership Organizations, Vendor Channels, Franchises and independent IT Service Organizations worldwide.
• HIMSSminorOthersHealthcare Information and Management Systems Society - exclusively focused on providing global leadership for optimal use of IT and management systems for healthcare.
• Better Business BureauminorOthersBBB accreditation indicates commitment to ethical business practices and marketplace trust. BBB's mission is to be the leader in advancing marketplace trust.
• Northern Kentucky Chamber of CommerceminorGTM or Marketing PartnerMember of the largest business organization in the Greater Cincinnati area and region. Nationally ranked Five Star Chamber providing networking and business development opportunities.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Others

• Kaseya: MSP-focused technology platform providing RMM, security, and automation tools used by managed service providers; an ecosystem enabler (and potential competitor through bundled offerings) that touches Intec's operational stack.
• CDW: Large IT solutions reseller and integrator offering hardware, software, and managed services to SMB and enterprise; adjacent competitor for IT sourcing and increasingly for managed services contracts.

Broad incumbents

• Dataprise: National managed IT services and cybersecurity provider serving mid-market and enterprise; competes for the same type of IT outsourcing and cybersecurity engagements as Intec, with broader geographic reach.
• CBTS (Cincinnati Bell Technology Solutions): Larger Cincinnati-headquartered IT services and managed services provider offering cloud, communications, and cybersecurity across enterprise and mid-market; competes for the same regional customers with broader portfolio.
• Ntiva: National managed IT, cloud, and cybersecurity provider for SMB and mid-market clients; directly comparable managed services stack and customer profile, but at materially larger scale.

Direct peers

• Accudata Systems: Regional IT services firm offering managed IT, cybersecurity, cloud, and consulting to SMB and mid-market clients; comparable service portfolio and customer segment to Intec.
• NetGain Technologies: Regional managed IT and cybersecurity provider serving SMB and mid-market clients, with overlapping managed services, RMM, and cybersecurity offerings comparable to Intec's core stack.
• C-Forward Inc. Cincinnati-based IT services and managed IT provider offering co-managed IT, cybersecurity, and cloud services to SMBs in the same Northern Kentucky/Cincinnati geography as Intec.
• CMIT Solutions of Northern Kentucky: Franchise MSP delivering managed IT, cybersecurity, and help desk services to small businesses; directly competes for the same SMB customer profile in Intec's territory.

Regional players

• Centerlogic: Regional IT services and managed services provider offering help desk, network management, and cybersecurity to SMBs; comparable service portfolio though typically operating in different regional markets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/intecsolutions
• Facebookfacebook.com/IntecSolutionsInc
• LinkedInlinkedin.com/company/intec-solutions-inc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intec Solutions