Town of Union

What Town of Union does

Town of Union is a municipal government entity and political subdivision of New York State, established in 1800 and headquartered at 3111 E. Main Street, Endwell, NY 13760. Located in the Southern Tier Region alongside the Susquehanna River, it is the 18th largest township in New York State by population, serving approximately 53,000 residents across the Villages of Endicott and Johnson City and several surrounding hamlets in Broome County. The town delivers a broad portfolio of sixteen government service lines including Dog Control, Water & Sewer (with 24/7 emergency response), Parks & Recreation (Highland Park, pools, sports fields, carousels, 9/11 Memorial), Code Enforcement & Building Permits, Planning & Zoning, Human Resources, Clerk's Office (vital records, licenses, FOIL), Refuse & Recycling, Flood Management, Highway, HUD/Rental Assistance, Economic Development, Town Court, Community Development, Tax & Assessment, and an Environmental Commission. The underlying technology infrastructure is modest: the town's digital presence runs on the Revize LLC government website CMS, with RecDesk powering recreation registration; no APIs, SDKs, or proprietary platforms are disclosed.

The town generates revenue through a diversified public-sector mix of property taxes, municipal service fees (water/sewer, dog licenses, building permits, recreation field rentals priced at $35-65/hour by residency and lighting), state aid, and federal grants including ARPA funds. Distribution is direct-to-resident through the main Endwell office (Monday-Friday 8:00 AM - 4:00 PM), online self-service portals for bill payment and permit/FOIA requests, and dedicated departmental offices for dog control, public works, highway, and sewer emergencies. Marketing and resident communications run through townofunionny.gov, Facebook, Instagram, YouTube, and an E-Notify email alert system. The town is currently engaged in a 20-year Smart Growth Comprehensive Planning process led by MRB Group and Maverick & Boutique, funded by the NYS Department of State, with the second public workshop held October 1, 2025. Governance is provided by an elected Town Board with Supervisor Mack serving as chief executive officer.

Name

Town of Union

Legal name

Town of Union

Website

https://townofunion.com

Company type

Public

Founded year

1800

Operating status

Operating

Headcount range

51–100 employees

Short description

Town of Union is a New York State municipal government in Broome County serving approximately 53,000 residents across the Villages of Endicott and Johnson City with utilities, recreation, code enforcement, public works, and community development services.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Administration of Environmental Quality Programs (9241), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (926130)

SIC

Services-To Dwellings & Other Buildings (7340), Water Supply (4941), Sanitary Services (4950), Transportation Services (4700)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Municipal government services
• Water and sewer utilities
• Parks and recreation
• Code enforcement
• Public works

Headquarters

HQ city

Endwell

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes and Municipal Fees: The Town of Union generates revenue through property taxes and various municipal service fees including water/sewer payments, dog licenses, building permits, and recreation fees.

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

The Town of Union is a municipal government entity providing essential local government services to approximately 53,000 residents across Broome County, New York. Its core offerings span water and sewer utilities, parks and recreation facilities, refuse and recycling collection, code enforcement and building permits, planning and zoning, dog control, highway maintenance, flood management, HUD housing assistance, tax assessment, town court, and the clerk's office. These services are delivered through in-person office access, online portals, and field operations.

Product overview

The Town of Union is a municipal government in Broome County, New York (18th largest township in NYS, population ~53,000) encompassing the Villages of Endicott and Johnson City. The town's service portfolio consists of a unified set of government service offerings rather than a platform-plus-modules architecture. Core services include Dog Control Services, Water & Sewer Services (with 24/7 emergency response), Parks & Recreation (including pools, sports fields, carousels, Highland Park, 9/11 Memorial), Code Enforcement & Building Permits, Planning & Zoning, Human Resources & Employment, Clerk's Office Services (vital records, licenses, permits), Refuse & Recycling, Flood Management (with CRS recertification), Highway Services, HUD/Rental Assistance, Economic Development, Town Court, Community Development, Tax & Assessment Services, and an Environmental Commission. Services are accessed through the Revize-powered website at townofunionny.gov.

Differentiator

Problem solved

Functional benefit

Products and services

• Water & Sewer Services

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and supporting.

• MRB GroupcoreStrategic or Co-development Partner · 20 May 2024MRB Group of Rochester, NY is leading the Smart Growth Comprehensive Planning process for the Town of Union. They are serving as the primary consultant leading the planning effort to create a sustainable, resilient, and forward-looking plan to guide growth and development in Union over the next twenty years.
• Maverick & BoutiquesupportingStrategic or Co-development PartnerMaverick & Boutique of Ashfield, MA is part of the consulting team alongside MRB Group for the Smart Growth Comprehensive Planning process, contributing to the collaborative planning effort.
• Union CCA (Community Choice Aggregation)coreOthersUnion CCA is a community choice aggregation program that allows residents to pool together for natural gas purchasing power. The Town of Union participates in this program to provide residents with potential cost savings on energy bills through collective purchasing.
• Broome County GovernmentcoreOthersBroome County provides various county-level services and coordination with the Town of Union, including health department services, dog shelter, solid waste management, and other regional services.
• Village of EndicottcoreOthersThe Village of Endicott is one of the two villages encompassed within the Town of Union boundaries, with shared jurisdictional responsibilities for certain services.
• Village of Johnson CitycoreOthersThe Village of Johnson City is encompassed within the Town of Union boundaries. The Town conducted a joint community survey with Johnson City as both municipalities complete Smart Growth Comprehensive Plans.
• Union Volunteer Emergency SquadcoreOthersUVES provides emergency medical services to the Town of Union community.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Town of Lancaster: Erie County township providing water/sewer, highway, parks, and planning services. Similar service model and suburban Upstate NY population profile.
• Town of Amherst: Suburban Erie County township providing similar municipal services (public works, recreation, code enforcement, sewer, planning) to a comparable population base. Direct functional peer within New York State.
• Town of Henrietta: Monroe County township with a comparable mix of municipal services including water/sewer, planning, and recreation. Comparable Upstate NY township operating model.
• Town of Cheektowaga: Erie County township offering full municipal services to ~90,000 residents, including sewer, highway, parks, and planning. Directly comparable in service-mix and New York State municipal governance context.
• Town of Greece: Large Monroe County township delivering a comparable portfolio of municipal services including water/sewer, highway, parks/recreation, and code enforcement. Closely comparable in scale and service breadth.
• Town of Webster: Monroe County township offering planning, highway, sewer, and recreation services to a comparable population. Direct peer in service portfolio and suburban New York context.
• Town of Tonawanda: Erie County township with water/sewer, highway, recreation, and code enforcement services. Comparable population scale and similar Upstate New York municipal operating environment.

Broad incumbents

• Broome County: The county government overlapping Town of Union provides county-level services (health department, solid waste, dog shelter) that complement Town services. Acts as the regional coordination layer above the Town.
• City of Binghamton: Adjacent municipal government providing overlapping services (water, sewer, code enforcement) to a denser urban population. Comparable Upstate NY municipal operator.

Regional players

• Town of Vestal: Adjacent Broome County township offering similar municipal services. Direct regional peer in the same labor market and demographic profile, though not directly competing for residents.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/intent/tweet?url=http://townofunionny.gov
• Facebookfacebook.com/1627754400834951
• LinkedInlinkedin.com/company/union-town-of

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Union