Ssti

What Ssti does

SSTI (Soporte y Servicios TI SL) is a privately held Spanish IT services integrator founded in 2001 and headquartered in Xirivella (Valencia), operating as a managed services provider (MSP) serving enterprise, mid-market, and SMB clients across Spain. The company delivers a four-pillar portfolio: (1) managed IT services with 24×7 infrastructure monitoring and IT outsourcing; (2) cybersecurity covering managed SOC, vulnerability analysis, WatchGuard unified security, NAC/ZTNA, IAM, DLP, and email protection; (3) IT infrastructure spanning immutable storage, backup and disaster recovery, virtualization and hyperconvergence (VMware vSAN, Hyper-V S2D, StarWind, Proxmox), networking, servers, and cloud/VDI; and (4) Microsoft solutions (Azure, Microsoft 365, Windows 365 Cloud PC). Notable proprietary capabilities include a central monitoring/management application, immutable backup with Object First, and AI-assisted email threat detection.

Its technology stack rests on authorized-partner relationships with WatchGuard (flagship security partner, ENS and NIS2 certified), Microsoft (Azure/M365/Windows 365/Hyper-V), VMware, Veeam, Acronis, HPE, Fujitsu, Aruba, Cisco, Proxmox, and a broader set of networking and security vendors. The firm operates with 11–50 employees, no disclosed external funding, no M&A activity, and no documented leadership changes; ownership appears closely held, consistent with a founder/owner-operated SME.

Revenue is generated primarily through recurring managed services subscriptions (annual billing) and project-based professional services (IT auditing, infrastructure projects, network deployments), with technical support on monthly subscription SLAs. Pricing is fully custom and not publicly disclosed. Customer concentration data, named logos, and revenue figures are not available, leaving concentration risk and absolute scale unverified.

Name

Ssti

Legal name

Soporte y Servicios TI SL

Website

https://ssti.es

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

SSTI (Soporte y Servicios TI SL) is a Valencia-based Spanish managed IT services provider founded in 2001, offering managed services, cybersecurity, infrastructure, and Microsoft cloud solutions to enterprise, mid-market, SMB, and industrial/logistics clients across Spain.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)

akta.pro primary industry

Cybersecurity Operations Outsourcing (SOC / SecOps) (BPAEAMAG)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Managed Detection & Response (MDR) & SOC Services (HDADAGAG)

Keywords

• Managed IT services
• Cybersecurity services
• IT infrastructure solutions
• Cloud migration services
• IT outsourcing

Headquarters

HQ city

Valencia

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services contracts providing continuous infrastructure monitoring, maintenance, and technical support. Includes 24x7 supervision, preventive maintenance, remote and on-site assistance, and automated patch management.
2. Cybersecurity Services: Comprehensive cybersecurity offerings including consulting, vulnerability analysis, penetration testing, managed SOC services, WatchGuard security implementations, NAC/ZTNA solutions, IAM, and email security. Revenue generated through project-based implementations and recurring security monitoring contracts.
3. IT Outsourcing: Full or partial IT outsourcing allowing companies to delegate infrastructure management, network administration, servers, systems, and technical support to SSTI. Generates recurring revenue through long-term outsourcing agreements with flexible service levels.
4. IT Projects: Project-based revenue from custom technology implementations including network design and installation (wired/wireless), data center deployments, backup and cybersecurity solutions, and infrastructure migrations. Projects are scoped and priced individually.
5. Technical Support: Technical support services with response times ranging from 2 to 8 hours depending on contracted service level. Standard support available Monday to Friday 8:00h-18:00h, with extended coverage for maintenance contract clients.
6. IT Auditing: Comprehensive IT audit services evaluating hardware, software, networks, security, and backup infrastructure. Includes agent installation, visual inspection, staff interviews, and detailed reporting with improvement recommendations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

SSTI provides managed IT services, cybersecurity, IT infrastructure, and Microsoft cloud solutions to business clients primarily in Spain. The company delivers continuous 24x7 infrastructure monitoring, managed SOC cybersecurity services, IT outsourcing, custom IT projects, cloud migration (Azure, Microsoft 365, Windows 365), virtualization, hyperconvergence, networking, backup and disaster recovery, and on-site technical support.

Product overview

SSTI (Soporte y Servicios TI SL) is an IT services company with over 20 years of experience offering comprehensive technology solutions for businesses. The company provides a unified portfolio of managed IT services organized into four main categories: (1) IT Infrastructure covering immutable storage, backup and disaster recovery, virtualization (VMware/Hyper-V/Proxmox), hyperconvergence (VMware vSAN/Hyper-V S2D/StarWind), networking, servers, cloud solutions, and VDI/telework; (2) Cybersecurity including consulting, vulnerability analysis (Pentera/ReeVo/Penthor), managed SOC services, WatchGuard Unified Security Platform, NAC/ZTNA, IAM, data loss prevention, and AI-powered email security; (3) Microsoft Solutions encompassing Azure cloud services, Microsoft 365 (with Teams, SharePoint, OneDrive), and Windows 365 Cloud PC; and (4) Professional Services including managed services with 24x7 monitoring, IT audits, custom projects, IT outsourcing, and technical support. The company operates primarily in Spain with headquarters in Valencia (Xirivella) and serves clients across multiple regions.

Differentiator

Problem solved

Functional benefit

Products and services

• Servicios Gestionados (Managed Services) Comprehensive managed IT services with advanced monitoring platform, 24x7 supervision, preventive maintenance automation, and scalable support tailored to each client's growth, designed for businesses requiring continuous infrastructure oversight.
• Monitorización 24x7 (24x7 Monitoring) Continuous infrastructure monitoring service that proactively detects anomalies before they become critical issues, ensuring uninterrupted business operations for organizations relying on always-on IT systems.
• Auditoría TI (IT Audit) Comprehensive IT audit covering hardware and software evaluation, network infrastructure assessment, security tools review, and license optimization analysis for organizations seeking an external technology review.
• Proyectos TI (IT Projects) Custom IT project development and management aligned with business objectives, covering wired/wireless networks, data centers, backup, and cybersecurity implementations for organizations undertaking technology modernization initiatives.
• Externalización TI (IT Outsourcing) Full or partial IT outsourcing enabling companies to delegate infrastructure management, network administration, servers, and technical support to reduce costs while maintaining operational continuity under long-term agreements with flexible service levels.
• Soporte TI (Technical Support) Specialized technical support with telephone, remote, and on-site assistance; standard hours Monday to Friday 8:00h-18:00h, with extended response times of 2–8 hours for contracted clients depending on SLA tier.
• Consultoría de Ciberseguridad (Cybersecurity Consulting) Cybersecurity consulting service evaluating client systems, designing customized protection strategies, and providing implementation roadmaps aligned with security standards and regulatory requirements.
• Análisis de Vulnerabilidades (Vulnerability Analysis) Vulnerability assessment service using Pentera, ReeVo, and Penthor to identify infrastructure weaknesses through internal/external probes, penetration testing, and web application security testing.
• Servicios Gestionados de Ciberseguridad (Managed Cybersecurity / SOC) 24/7 managed cybersecurity services including endpoint protection (EPP/EDR), perimeter security, multi-factor authentication, and automated incident response with continuous threat monitoring for organizations seeking outsourced SOC capabilities.
• Servicios de Seguridad WatchGuard (WatchGuard Security Services) Deployment and management of WatchGuard's Unified Security Platform including ThreatSync XDR, EPP/EDR/EPDR, AuthPoint MFA, DNSWatch, and patch management; ENS (Esquema Nacional de Seguridad) and NIS2 certified.
• Soluciones NAC/ZTNA (Network Access Control / Zero Trust Network Access) Network Access Control and Zero Trust Network Access solution ensuring only compliant corporate, BYOD, and IoT devices can connect, with automatic VLAN assignment, compliance-based policy enforcement, and alerts for non-compliant devices.
• Gestión de Identidades y Accesos (IAM) Identity and access management for Active Directory, Microsoft 365, and Google Workspace, providing privileged account control, granular administration delegation, and self-service capabilities for organizations.
• Control y Fuga de la Información (Data Loss Prevention) Data loss prevention service discovering confidential data across servers, cloud services, external devices, and Office 365, with real-time alerts, access tracing, and document change history.
• Seguridad del Correo Electrónico (AI-Powered Email Security) AI-powered email security analyzing messages in real-time to detect ransomware, phishing, and identity fraud before reaching user inboxes, with email archiving and legal retention for regulatory compliance.
• Almacenamiento Inmutable (Immutable Storage) Immutable storage solution using Object First technology protecting backups from ransomware with air-gapped storage, delayed deletion, and deduplication ensuring complete data traceability and rapid ransomware recovery.
• Almacenamiento y Backup (Backup and Storage) Comprehensive backup and storage services including LTO, RDX, NAS, workstation backup, Microsoft 365 backup (mailboxes, OneDrive, SharePoint, Teams), and Backup as a Service (BaaS) options.
• Disaster Recovery Business continuity solutions with fully independent recovery environments in separate locations, low RTO/RPO targets, remote data accessibility, risk analysis, and periodic validation drills.
• Virtualización (Virtualization) Server, storage, network, desktop, and application virtualization using VMware, Hyper-V, and Proxmox, supporting full virtualization, paravirtualization, and OS-level containerization for organizations modernizing their data center.
• Hiperconvergencia (Hyperconverged Infrastructure) Hyperconverged infrastructure (HCI) combining compute, storage, networking, and software into unified systems using VMware vSAN, Hyper-V S2D, and StarWind technologies for simplified data center management.
• Redes (Enterprise Networking) Enterprise network design and installation for wired (copper/fiber up to 100 Gbps) and wireless networks using Aruba, Ubiquiti, EnGenius, TP-Link, and Cisco equipment, including captive portals and 802.1x authentication.
• Servidores (Servers) Professional server installation and maintenance using HPE and Fujitsu hardware in rack, tower, and blade formats with Linux/Windows operating systems and high-availability configurations.
• Nube Pública y Privada (Public, Private, and Hybrid Cloud) Public, private, and hybrid cloud solutions enabling critical data to remain in private infrastructure while utilizing public cloud for other workloads, designed for regulatory compliance requirements.
• Teletrabajo y VDI (Remote Work and Virtual Desktop Infrastructure) Remote work and Virtual Desktop Infrastructure enabling secure access via SSL VPN, IPSEC VPN, IKEv2, and WatchGuard SASE solutions, with high-performance virtual desktop hosting for distributed workforces.
• Microsoft Azure Cloud Deployment Microsoft Azure deployment services including virtual servers, remote desktops, virtual networks, firewalls (IaaS), Active Directories, and web servers (PaaS), with end-to-end managed migration and operational support.
• Microsoft 365 Implementation Complete Microsoft 365 implementation including email migration without downtime, Teams configuration, SharePoint data migration, and user training for Word, Excel, Outlook, and Teams.
• Windows 365 Cloud PC Windows 365 Cloud PC implementation providing Windows desktop access from any device (Windows, Mac, iOS, Android) with centralized management, advanced security, and scalable configurations, including personalized advice, secure installation, and ongoing technical support.

Quantifiable outcome

• 24x7 continuous monitoring prevents system downtime and security breaches
• +4 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability2 records

Feature7 records

Partnerships

27 partnerships are on record, tiered core, key and standard.

• WatchGuardcoreTechnology or IntegrationWatchGuard is a flagship security partner of SSTI. The company implements WatchGuard's Unified Security Platform® including firewalls, endpoint protection, multi-factor authentication (AuthPoint), and SASE solutions. WatchGuard is ENS (Esquema Nacional de Seguridad) and NIS2 compliant, providing certified security technology.
• Microsoft AzurecoreTechnology or IntegrationSSTI is a Microsoft partner providing Azure cloud services including IaaS, PaaS, and SaaS implementations. Services include Azure deployment advisory, secure migration, cloud management, and monitoring. Also offers Microsoft 365 and Windows 365 implementations.
• Microsoft 365coreTechnology or IntegrationSSTI implements Microsoft 365 including email migration, Teams configuration, SharePoint data migration, and user training. Provides complete Microsoft 365 deployment, support, and ongoing management services.
• Windows 365coreTechnology or IntegrationSSTI offers Windows 365 cloud PC implementations enabling secure remote desktop access from any device. Includes personalized advice, secure deployment, and continued technical support for cloud workstation environments.
• VMwarekeyTechnology or IntegrationSSTI implements VMware virtualization solutions including vSphere, vSAN for hyperconvergence, and enterprise virtualization infrastructure. Provides migration, deployment, and ongoing management services.
• VeeamkeyTechnology or IntegrationVeeam is a technology partner for backup solutions, providing reliable data protection and backup management services as part of SSTI's storage and backup portfolio.
• AcroniskeyTechnology or IntegrationAcronis provides cyber protection solutions integrated into SSTI's backup and cybersecurity service offerings.
• BarracudakeyTechnology or IntegrationBarracuda provides email protection and network security solutions integrated into SSTI's cybersecurity portfolio.
• ESETkeyTechnology or IntegrationESET provides endpoint protection and antivirus solutions as part of SSTI's cybersecurity service offerings.
• Object FirstkeyTechnology or IntegrationObject First provides immutable storage solutions specifically designed to protect backups against ransomware. SSTI implements Object First's air-gapped, out-of-band storage with delayed deletion and immutable object deduplication for ransomware recovery.
• HPE (Hewlett Packard Enterprise)keyTechnology or IntegrationHPE provides servers and storage solutions. SSTI implements HPE servers (rack, tower, blade) and storage systems as part of their infrastructure offerings.
• FujitsukeyTechnology or IntegrationFujitsu provides enterprise servers and storage solutions. SSTI implements Fujitsu technology for business-critical infrastructure deployments.
• Microsoft Hyper-VkeyTechnology or IntegrationMicrosoft Hyper-V virtualization technology integrated into SSTI's virtualization and hyperconvergence solutions portfolio.
• ProxmoxkeyTechnology or IntegrationProxmox VE open-source virtualization platform used by SSTI for server virtualization and hyperconvergence implementations.
• ArubakeyTechnology or IntegrationAruba provides wireless networking solutions. SSTI implements Aruba WiFi networks including professional coverage planning, access point deployment, and network segmentation.
• CiscokeyTechnology or IntegrationCisco networking and security technology integrated into SSTI's network infrastructure and cybersecurity solutions.
• UbiquitistandardTechnology or IntegrationUbiquiti provides networking equipment including wireless access points and switches used in SSTI's network infrastructure projects.
• ArsyskeyTechnology or IntegrationArsys is a cloud service provider used by SSTI for public, private, and hybrid cloud solutions alongside Microsoft Azure.
• OASIXkeyTechnology or IntegrationOASIX is a cloud service provider used by SSTI for cloud infrastructure solutions as part of their multi-cloud strategy.
• Microsoft Azure (Cloud Partner)coreTechnology or IntegrationSSTI leverages Microsoft Azure alongside Arsys and OASIX for comprehensive cloud solutions including public, private, and hybrid cloud implementations.
• PenterakeyTechnology or IntegrationPentera provides vulnerability analysis and security testing solutions. SSTI uses Pentera for internal and external vulnerability assessments as well as web application security testing.
• ReeVokeyTechnology or IntegrationReeVo provides vulnerability scanning and analysis solutions used by SSTI for client security assessments.
• PenthorkeyTechnology or IntegrationPenthor provides security testing solutions integrated into SSTI's vulnerability analysis service offerings.
• Hornet SecuritykeyTechnology or IntegrationHornet Security provides email security and protection services as part of SSTI's cybersecurity solutions portfolio.
• EnGeniusstandardTechnology or IntegrationEnGenius provides wireless networking solutions used in SSTI's network infrastructure projects.
• TP-LinkstandardTechnology or IntegrationTP-Link provides networking equipment including switches and access points used in SSTI's network solutions.
• AnydeskstandardTechnology or IntegrationAnydesk provides remote desktop software used by SSTI for remote technical support and assistance to clients.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Seidor: Seidor is a Barcelona-based IT services and consulting firm with strong Microsoft and SAP practices, providing managed services, cloud, and cybersecurity to Spanish enterprises and SMBs. It is directly comparable to SSTI as a Spanish MSP with overlapping Microsoft and managed services offerings.
• VASS: VASS is a Madrid-headquartered digital solutions and IT services firm offering cloud, cybersecurity, and managed services primarily in Spain and southern Europe. It is directly comparable to SSTI in serving Spanish enterprise and mid-market clients with IT outsourcing and cybersecurity offerings.
• Dominion Global (now intoverso): Dominion is a Spanish technology services group offering IT outsourcing, managed services, and digital transformation to enterprises in Spain and internationally. It is directly comparable to SSTI in delivering IT services, infrastructure, and managed solutions to Spanish enterprise customers.
• Ayesa: Ayesa is a Seville-based technology and engineering services firm offering IT services, cloud, and cybersecurity across Spain and Latin America. It is directly comparable to SSTI in providing managed IT, infrastructure, and cybersecurity services to Spanish enterprise and mid-market customers.
• Ibermática: Ibermática is a Spanish IT services and systems integration firm headquartered in the Basque Country, offering managed services, cybersecurity, cloud, and infrastructure solutions across Spain. It is directly comparable to SSTI in scope (managed IT + cybersecurity), customer segments (mid-market and enterprise in Spain), and delivery model.
• BABEL Sistemas de Información: Babel is a Spanish IT services and consulting company providing managed services, cybersecurity, and cloud solutions across Spain and Latin America. It is directly comparable to SSTI in offering managed IT, cybersecurity, and Microsoft/cloud-based services to Spanish mid-market and enterprise customers.
• Logicalis Spain: Logicalis Spain is an ICT solution provider offering managed services, networking, cloud, and security across Spain, operating as part of the global Logicalis group. It is directly comparable to SSTI in offering managed services, cybersecurity, and infrastructure solutions to Spanish mid-market and enterprise customers.

Broad incumbents

• Telefónica Tech: Telefónica Tech is the technology and cybersecurity arm of Telefónica, offering managed services, cloud, and SOC services to enterprises across Spain. It is a broad incumbent competitor to SSTI in the Spanish managed IT and cybersecurity market with significantly larger scale and brand recognition.
• Capgemini Spain: Capgemini Spain is the Spanish arm of the global systems integrator, offering managed services, cloud, and cybersecurity to large enterprises. It is a broad incumbent competitor to SSTI for enterprise IT outsourcing and cybersecurity RFPs in Spain.

Others

• Pentera: Pentera is a cybersecurity technology vendor providing automated penetration testing and vulnerability analysis, which SSTI resells and implements as part of its cybersecurity portfolio. It is an ecosystem partner rather than a direct competitor, but operates in adjacent vulnerability assessment territory.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ssti