Vincent & Partner GmbH

What Vincent & Partner GmbH does

Vincent & Partner GmbH is a privately held Swiss digital creative agency headquartered in Zürich (Räffelstrasse 24, Binz district) operating since 2005 (under its current name since 2014). The firm provides web design, search engine optimization (SEO/SEA) and online marketing services, e-commerce solutions, and AI chatbot products to small and medium-sized enterprises (KMU) across Switzerland. Its customer base spans healthcare practices, construction firms, retail and e-commerce businesses, and professional services, with named clients such as Baukonstrukt AG, Batinu Bauingenieure, Steiner Immobilien, and Metzgerei Steiner.

The company's technology stack centers on a proprietary modular e-commerce platform called My-Onlineshop (Swiss Made Software certified, Swiss-hosted, with native bexio ERP integration and integrations to Proffix, toppreise.ch, Galaxus, TWINT, and Google Shopping), and AI chatbot products (Easy/Medium/Heavy tiers) built on third-party large language models (OpenAI GPT family via Chatbase) trained on client-specific content. It also offers structured GEO (Generative Engine Optimization) packages targeting visibility in ChatGPT and Microsoft Copilot, an emerging adjacency to traditional SEO. The core delivery team comprises four people: founder Reto Puma, Sybille Wäfler, Managing Director Manuela Schlumpf, and Corinne Puma.

Vincent & Partner monetizes through a mix of project-based fees (web design from CHF 2,500 to CHF 15,000+) and recurring subscriptions across My-Onlineshop (CHF 69/month base), AI chatbots (CHF 49–99/month plus setup fees of CHF 1,500–3,100), support retainers (CHF 250–500/month), and SEO retainers (CHF 550/month), with a 14-day chatbot self-serve trial and direct consultation-led sales for larger projects. Distribution is sales-led to Swiss SMEs, supplemented by a Google Partner status for paid search and a reselling arrangement with bexio's customer base. The company is bootstrapped with no disclosed external funding.

Name

Vincent & Partner GmbH

Legal name

Vincent & Partner GmbH

Website

https://vincent-partner.ch

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Vincent & Partner GmbH is a Zürich-based Swiss digital agency offering web design, SEO/GEO, e-commerce (My-Onlineshop), and AI chatbot services to small and medium-sized enterprises across healthcare, construction, retail, and professional services in Switzerland.

Ownership category

akta.pro rank

Product category

Digital agency services

NAICS

Custom Computer Programming Services (541511), Marketing Consulting Services (541613)

SIC

Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro primary industry

Customer Experience (CX) & Digital Experience (BPAHAEAC)

Keywords

• Web design agency
• E-commerce platform
• AI chatbot development
• Search engine optimization
• Swiss Made software

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Web Design & Development: Project-based professional services for website design, redesign, and development. Pricing tiers: Light (CHF 2,500), Rocket (CHF 7,500), Unique (CHF 15,000+). Revenue recognition upon project completion with 30% deposit, 50% at midpoint, 20% at completion.
2. E-commerce Platform (My-Onlineshop): Recurring subscription revenue from Swiss e-commerce platform. Base package CHF 69/month with optional service and marketing add-ons. Includes integration with bexio ERP and various Swiss payment systems.
3. AI Chatbot Subscriptions: Monthly subscription tiers for AI chatbots: Easy (CHF 49/mo + CHF 1,500 setup), Medium (CHF 75/mo + CHF 2,000 setup), Heavy (CHF 99/mo + CHF 3,100 setup). Custom development available at variable pricing.
4. Ongoing Support Services: Monthly support packages: Basic (CHF 250/mo) and Premium (CHF 500/mo). Hourly consulting at CHF 180/15-minute intervals. 15% agency fee on creative and production services.
5. SEO & Marketing Services: SEO analysis starting at CHF 750, AI search optimization at CHF 2,900, monthly SEO packages at CHF 550/month, video ad production and Google Ads campaign management

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Vincent & Partner GmbH is a Zürich-based digital agency offering web design, search engine optimization (SEO/SEA/GEO), e-commerce solutions via its proprietary My-Onlineshop platform, and AI chatbot development for Swiss small and medium-sized enterprises. Core services include website design packages, recurring e-commerce subscriptions, monthly AI chatbot subscriptions powered by GPT/Chatbase, and ongoing SEO support services. The company positions itself as a sparring partner at eye level for Swiss SMEs seeking digital transformation, online visibility, and AI-enabled customer support.

Differentiator

Problem solved

Functional benefit

Brands

• My-Onlineshop: A Swiss online shop solution developed in Zürich, combinable with bexio – the Swiss business software for SMEs. Modular, expandable online shops with Swiss made software certification.

Products and services

• Web Design Packages (Light, Rocket, Unique) Tiered web design packages for Swiss SMEs covering landing pages, individual web presences, and bespoke custom enterprise websites with animations, interfaces, analysis or workshop. Three tiers: Light (CHF 2,500, 10-day delivery), Rocket (CHF 7,500, 20-day delivery), and Unique (from CHF 15,000, 40-day delivery).
• My-Onlineshop (Swiss E-commerce Platform) Proprietary Swiss e-commerce platform developed in Zürich with modular and scalable architecture, native bexio ERP integration, and Swiss Made Software certification. Base subscription at CHF 69/month with optional Service+ (CHF 980 one-time) and Marketing+ (CHF 3,300 one-time) add-ons. Supports TWINT, credit cards, advance payment, invoicing, Google Shopping, toppreise.ch, Galaxus, and Facebook/Instagram integrations.
• AI Chatbot Packages (Easy, Medium, Heavy) Custom AI chatbots powered by GPT models (GPT-4o and others) and Chatbase, trained on client-specific content (websites, PDFs, Word documents, Notion). Three subscription tiers available plus custom development. Provides 24/7 customer support, automated sales inquiries, appointment scheduling, and lead qualification for Swiss SMEs.
• SEO / SEA / GEO Services Search engine optimization and online marketing services including traditional SEO Analysis (CHF 750), AI Search Optimization / GEO (Generative Engine Optimization for visibility in ChatGPT and Microsoft Copilot, CHF 2,900), and a Monthly SEO Package (CHF 550/month). Also encompasses Google Ads/SEA campaign management as a Google Partner agency.
• Ongoing Support Packages (Basic and Premium) Monthly support packages for existing clients covering website changes, technical fixes, and ongoing maintenance. Basic (CHF 250/month) covers up to 3 requests or 2 hours with 48-hour implementation. Premium (CHF 500/month) covers up to 10 requests or 5 hours with 24-hour implementation. Additional hourly consulting available at CHF 180 per 15-minute interval; 15% agency fee on creative/production services.

Quantifiable outcome

• Google ranking improvement for dental practice visibility
• +1 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability7 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• bexiocoreTechnology or IntegrationDeep integration partnership with bexio, Swiss business software for SMEs. The My-Onlineshop platform is connected to bexio for automatic synchronization of products, inventory, prices, invoices and payment receipts. This partnership enables seamless e-commerce and ERP workflows for Swiss small businesses.
• Swiss Made SoftwarecoreTechnology or IntegrationMy-Onlineshop carries the Swiss Made Software label, which represents Swiss values in software development. Since 2007, over 980 companies have joined the label, certifying that their products and services meet Swiss quality standards.
• wetalkwithyouminorStrategic or Co-development PartnerCollaborative partnership with marketing agency wetalkwithyou for joint campaign development, including the 'Doof gelaufen' campaign for Comparis AG.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Webflow: Professional website design platform combining design system, CMS, and e-commerce; targets design-savvy SMBs and agencies. Competitor in the website building category with broader ecosystem than a boutique agency.
• Wix.com: Global website builder for SMBs with website, e-commerce, and AI design tooling. Competes for the same SME website/online shop budget and increasingly overlaps with chatbot features.
• Tidio: AI chatbot and live chat platform for SMB e-commerce. Competes with Vincent & Partner's custom AI chatbot offerings at a self-service price point with broader audience.
• Jimdo: European DIY website and online shop builder serving small businesses; competes with Vincent & Partner's bespoke offering at a lower price point in similar European SMB market. Comparable because it offers hosting, shop, and AI website building that overlaps with My-Onlineshop and web design services.
• Squarespace: Global website builder with strong SMB e-commerce offering. Overlaps with Vincent & Partner's web design and My-Onlineshop value proposition for self-service customers.
• Shopify: Global e-commerce platform with AI features and merchant tooling; competes with My-Onlineshop for Swiss SMB online shop demand, though without native Swiss ERP integration.

Others

• Chatbase: AI chatbot platform that Vincent & Partner explicitly uses as infrastructure for client chatbots. Comparable as an enabling platform; not a direct agency competitor.

Direct peers

• Liip AG: Swiss digital agency (Fribourg/Zurich) offering web design, e-commerce, and AI-related engineering services to SMEs and enterprises. Comparable because it sits in the same Swiss market with a similar web/digital offering and recurring service model.
• Webrepublic AG: Zurich-based digital agency specializing in SEO, SEA, web design, and online marketing for Swiss SMEs. Direct overlap in core services (SEO, web design) and Swiss SMB target audience.
• Unic AG: Switzerland-based digital agency providing web, e-commerce, and digital consulting to European clients. Closest comparison in terms of services, geography, and target customers (mid-market and enterprise Swiss/European organizations).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vincent & Partner GmbH