MESSAGE STICK
Message Stick Communications is an Indigenous-owned Australian ICT managed service provider delivering Microsoft 365, Azure, cyber security, managed services, and AV solutions to federal and state government agencies and large enterprise clients.
- Company typePrivate
- Founded2003
- HeadquartersSydney, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What MESSAGE STICK does
Message Stick Communications is an Indigenous-owned Australian ICT managed service provider founded in 2003 by Michael McLeod and Dug Russell and headquartered in Sydney. The company delivers integrated technology solutions across six service lines: Modern Workplace Solutions (Microsoft 365, Teams, SharePoint, OneDrive), Cloud and Infrastructure Services (Azure, hybrid and multi-cloud), Cyber Security Solutions (24/7 SOC with SIEM analytics, Essential 8 compliance), Managed Services (24/7 monitoring, patching, backup, disaster recovery, vendor management), Digital Document and Record Management (legacy TRIM migration to SharePoint, retention and classification), and Video Conferencing as a Service (HP Poly and Neat hardware integrated with Microsoft Teams and Zoom).
MESSAGE STICK firmographics
Firmographics- Name
- MESSAGE STICK
- Legal name
- Message Stick Communications
- Website
- https://messagestick.com.au
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Message Stick Communications is an Indigenous-owned Australian ICT managed service provider delivering Microsoft 365, Azure, cyber security, managed services, and AV solutions to federal and state government agencies and large enterprise clients.
- Ownership category
- akta.pro rank
Where MESSAGE STICK is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
MESSAGE STICK business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Managed Services: Ongoing 24/7 IT operations management covering monitoring, patching, backup, disaster recovery, vendor management, and SLA-aligned support. Delivered as a recurring service contract to government and enterprise clients, functioning as an extension of the client's internal IT team.
- Professional and Implementation Services: Project-based professional services for solution design, deployment, configuration, change management, training, and adoption support across cloud, cybersecurity, modern workplace, and AV solution engagements.
- Video Conferencing as a Service (VCaaS): End-to-end AV and video conferencing solutions encompassing design, professional fit-out, hardware supply, ongoing support, maintenance, and proactive management of meeting spaces and unified communications platforms.
- Digital Document & Record Management: Services covering legacy platform migration (including TRIM to SharePoint), information governance framework setup, automated retention policies, and ongoing compliance-aligned records management configuration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise engagement — no standardised tiers publicly listed |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
MESSAGE STICK product offering
Product offeringCore offering
Message Stick Communications is an Indigenous-owned ICT managed service provider delivering end-to-end technology solutions to government and enterprise clients across Australia. The portfolio spans Modern Workplace Solutions, Cloud & Infrastructure Services, Cyber Security Solutions, Managed Services, Digital Document & Record Management, and Video Conferencing as a Service, built primarily on the Microsoft 365 and Azure ecosystem with supporting hardware partnerships.
Product overview
Message Stick Communications is an Indigenous-owned ICT managed service provider offering a portfolio of six integrated service lines. The core offering centres on Modern Workplace Solutions (Microsoft 365, Teams, SharePoint, OneDrive), which provides the productivity and collaboration foundation. This platform is supported by Cloud & Infrastructure Services for Azure and hybrid cloud deployments, Cyber Security Solutions with SOC and SIEM capabilities, Managed Services for 24/7 operations support, Digital Document & Record Management for SharePoint/TRIM migrations, and Video Conferencing as a Service leveraging HP Poly and Neat hardware integrated with Teams and Zoom. Together, these services form a comprehensive ICT managed services capability designed for government and enterprise clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Modern Workplace Solutions Design, deployment, and adoption support for Microsoft 365, Teams, SharePoint, and OneDrive environments for government and enterprise clients, including change management, user training, and alignment with ACSC Essential 8.
- Cloud & Infrastructure Services Cloud migration, hybrid and multi-cloud deployment across Azure and VMware, infrastructure management, network architecture, disaster recovery planning, and identity and access management for government and enterprise clients.
- Cyber Security Solutions 24/7 Security Operations Centre with SIEM, continuous monitoring, detection, and response aligned to the Australian Cyber Security Centre's Essential 8 mitigation strategies, delivered across cloud, hybrid, and on-premise environments.
- Managed Services End-to-end 24/7 IT operations management including monitoring, patching, backup, disaster recovery, vendor management, and SLA-aligned support delivered as a recurring service contract to government and enterprise clients.
- Digital Document & Record Management Migration from legacy records systems (including TRIM) to Microsoft SharePoint and Microsoft 365, with information governance frameworks, classification, metadata, automated retention policies, and compliance with Australian Government archives policies.
- Video Conferencing as a Service End-to-end video conferencing solutions including design, fit-out, hardware supply (HP Poly and Neat), integration with Microsoft Teams and Zoom, ongoing support, and proactive management for boardrooms, hybrid workplaces, and enterprise-wide meeting space deployments.
Quantifiable outcome
- Delivered 60+ meeting and workspaces in under 6 months for Stryker across Australia and New Zealand, on time and on budget
- +3 more outcomes
Companies that use MESSAGE STICK
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
MESSAGE STICK technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature5 records
MESSAGE STICK partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and supporting.
- MicrosoftcoreMicrosoft is a primary technology partner for Message Stick, providing the foundational platforms for the majority of delivered solutions. Capabilities span Microsoft 365, Teams, SharePoint, Azure cloud infrastructure, Teams telephony, and enterprise voice and video solutions. Message Stick delivers Modern Workplace Solutions, cloud migration, and digital records management all built on the Microsoft ecosystem.
- CiscocoreCisco is listed among Message Stick's network of strategic technology partners, supporting delivery of secure, scalable ICT solutions across collaboration, networking, and security domains. Cisco products complement the Microsoft-centric solutions delivered to government and enterprise clients.
- HP PolycoreHP Poly (now part of HP Inc.) is a key partner for Video Conferencing as a Service solutions. Message Stick designs and deploys HP Poly audio-visual hardware integrated with Microsoft Teams for boardrooms, meeting spaces, and hybrid workplaces. Stryker's global design standard leverages HP Poly hardware delivered by Message Stick across Australia and New Zealand.
- NeatcoreNeat is a strategic AV partner featured on the Message Stick partners page and homepage imagery. Neat provides cutting-edge video conferencing hardware that Message Stick integrates into its Video Conferencing as a Service offering, complementing HP Poly solutions for complex meeting environments.
- TaniumsupportingTanium is listed among Message Stick's technology partner network, providing endpoint management and security capabilities that complement Message Stick's cyber security solutions, particularly around SOC operations and Essential 8 compliance implementation.
- Green Light (acquired by Macquarie Telecom)supportingGreen Light (now part of Macquarie Telecom Group following acquisition) is listed among Message Stick's technology partners, providing telecommunications and networking solutions that support cloud and infrastructure services delivery.
- VosssupportingVoss is listed as a technology partner supporting Message Stick's AV and collaboration solutions delivery, providing specialist expertise and solutions within the video conferencing and unified communications ecosystem.
- Tech ClicksupportingTech Click is listed as a technology partner within Message Stick's partner network, contributing to the delivery of tailored ICT solutions across various client engagements.
- AcrotecsupportingAcrotec is listed as a technology partner in Message Stick's partner ecosystem, providing specialist capabilities that support solution delivery across the ICT managed services portfolio.
- Merge TechnologiessupportingMerge Technologies is listed as a technology partner within Message Stick's partner network, contributing specialist technology expertise and solutions to support client engagements.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
MESSAGE STICK competitors and assessment
Company assessmentBroad incumbents
- Macquarie Telecom Group: Australian-listed telco and managed services provider serving federal government and enterprise with cloud, cybersecurity, and colocation — overlaps with Message Stick's telecommunications and managed services offerings.
- KPMG Australia (Consulting): Big-4 consulting firm with a significant Australian technology advisory and managed services practice — competes for large federal government digital transformation engagements.
- Data#3 Limited: ASX-listed Australian ICT solutions provider delivering managed services, cloud, and security to enterprise and government — directly comparable customer segments and service portfolio to Message Stick, but at materially larger scale.
- Slalom Australia: Global consulting firm with Australian operations focused on technology transformation and modern workplace — comparable enterprise consulting and Microsoft-aligned delivery model.
- DXC Technology Australia: Global IT services giant with significant Australian federal government and enterprise practice — competes for the same large managed services and modernisation contracts that Message Stick targets.
Direct peers
- Versent: Australian cloud transformation and managed services consultancy specialising in AWS and Microsoft Azure — closely comparable mid-sized Australian MSP targeting enterprise digital workplace modernisation.
- Logicalis Australia: Global ICT solutions and managed services provider with Australian operations delivering cloud, collaboration, and security to enterprise — directly comparable Microsoft-centric services portfolio.
- DWS Limited: ASX-listed Australian IT services firm specialising in application development, managed services, and digital transformation for enterprise and government — comparable mid-sized Australian MSP competing for similar tenders.
- ASG Group: Australian IT managed services and consulting firm serving enterprise and government with cloud, applications, and digital workplace solutions — comparable delivery model and customer base to Message Stick.
Regional players
- Indigital: Australian Indigenous-owned technology company focused on digital capability and training — comparable Indigenous-owned Australian technology business profile, though operating in a different vertical.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
MESSAGE STICK social profiles
Digital presenceMESSAGE STICK compliance and trust
Trust signalCompliance1 record
MESSAGE STICK financial estimates
Financial estimateRevenue estimate
Valuation estimate
MESSAGE STICK leadership team
Management profileNumber of profiles
Profiles4 records
MESSAGE STICK subsidiaries and ownership
Company hierarchySubsidiaries1 record
MESSAGE STICK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MESSAGE STICK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MESSAGE STICK
What does MESSAGE STICK do?
Message Stick Communications is an Indigenous-owned ICT managed service provider delivering end-to-end technology solutions to government and enterprise clients across Australia. The portfolio spans Modern Workplace Solutions, Cloud & Infrastructure Services, Cyber Security Solutions, Managed Services, Digital Document & Record Management, and Video Conferencing as a Service, built primarily on the Microsoft 365 and Azure ecosystem with supporting hardware partnerships.
Is MESSAGE STICK a public or private company?
MESSAGE STICK is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MESSAGE STICK founded?
MESSAGE STICK was founded in 2003. It employs 1 to 10 people.
Where is MESSAGE STICK based?
MESSAGE STICK is headquartered in Sydney, Australia, in the Oceania region.
How does MESSAGE STICK make money?
Four revenue lines are on record. Managed Services are the primary driver. The others are professional and Implementation Services, video Conferencing as a Service (VCaaS) and digital Document & Record Management.
Who are MESSAGE STICK's main competitors?
Broad incumbents on record are Macquarie Telecom Group, KPMG Australia (Consulting), Data#3 Limited, Slalom Australia and DXC Technology Australia. Direct peers are Versent, Logicalis Australia, DWS Limited and ASG Group. Indigital is listed as a regional player.
Does MESSAGE STICK have an API?
No public API is recorded for MESSAGE STICK.