Key Partner Solutions

What Key Partner Solutions does

Key Partner Solutions LLC is a privately held Microsoft Value-Added Reseller (VAR) Partner founded in 2018 and headquartered in Plano, Texas, with additional offices in Colorado Springs and Los Angeles. The firm resells and implements Microsoft Dynamics 365 Business Central (cloud ERP), Dynamics 365 CRM, and the Microsoft Power Platform (Power BI, Power Apps, Power Automate), with growing emphasis on Microsoft Copilot integration including the Sales Order Agent. It targets mid-sized organizations across verticals including Finance, Project-Oriented Manufacturing, Supply Chain, Distribution, and Warehouse Management, with named customers spanning Construction, Healthcare/Diagnostics, Agriculture/Food Production, Energy, Government/Public Safety, Medical Devices, Office Furniture, Retail, and Staffing. Service offerings span licensing guidance, implementation, migration, customization, upgrades, integrations, Power Apps development, eCommerce support, business process improvement, staff training, and a specialized ERP Rescue & Recovery line for failed implementations from other VARs.

The company is founder-owned and operated by Matt Keyes (Founder and CTO, MBA, 20+ years of Microsoft Dynamics experience) and Terri Marello (President and Solution Architect, Microsoft Pinnacle Award recipient). Leadership emphasizes a senior-only delivery model ("no B team") and consultative, listening-first engagements. The firm also markets content via blog, LinkedIn newsletter ("Why Ask Why?"), webinars, and downloadable eBooks to generate inbound demand.

Revenue mechanics combine per-user monthly Microsoft license resale (subscription, recurring) with project-based professional services for implementation, customization, and Power Apps development, plus ongoing managed support. Pricing for Business Central is user-based and monthly, with Copilot included at no additional cost for online subscribers. The firm does not disclose revenue, has not raised outside funding, and operates with 1-10 employees, suggesting a boutique VAR profile with cumulative experience (100+ completed Microsoft projects) significantly exceeding its current delivery capacity.

Name

Key Partner Solutions

Legal name

Key Partner Solutions LLC

Website

https://keypartnersolutions.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Key Partner Solutions is a Microsoft VAR Partner that resells and implements Dynamics 365 Business Central, CRM, Power Platform, and Copilot for mid-sized organizations in Finance, Manufacturing, Supply Chain, Distribution, and Warehouse Management across North America.

Ownership category

akta.pro rank

Product category

ERP Implementation Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Management Consulting Services (54161)

SIC

Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

akta.pro secondary industries

Software License Resale & Optimization (Perpetual/Subscription) (BPAEAOAC), System Integration & Connectors (BPAMAOAC)

Keywords

• ERP consulting services
• Microsoft Dynamics 365 partner
• Dynamics 365 Business Central
• Microsoft Power Platform services
• Cloud ERP implementation

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Microsoft Dynamics Licensing: Resale of Microsoft Dynamics 365 Business Central, CRM, and Power Platform licenses on a per-user, monthly subscription basis. As a Microsoft VAR Partner, the company earns margins on license subscriptions.
2. Implementation Services: Professional services for ERP/CRM implementations including business process analysis, system configuration, data migration, customization, training, and go-live support. Delivered through collaborative, hands-on engagement from planning through post-implementation optimization.
3. Customization and Development: Custom development services including Power Apps creation, Business Central customizations, and integration development. These are typically project-based engagements tailored to specific client requirements.
4. Ongoing Support and Maintenance: Continuous support services including system optimization, troubleshooting, upgrades, and strategic guidance to ensure Business Central remains aligned with evolving business needs.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Key Partner Solutions is a Microsoft Value-Added Reseller (VAR) Partner that resells Microsoft Dynamics 365 Business Central, Dynamics 365 CRM, the Microsoft Power Platform (Power BI, Power Apps, Power Automate), and Microsoft Copilot, and delivers the surrounding professional services: licensing guidance, implementation, migration, customization, upgrades, integrations, eCommerce enablement, Power Apps development, business process improvement, staff training, and a specialized rescue-and-recovery service for failing ERP/CRM projects.

Product overview

Key Partner Solutions is a Microsoft VAR Partner offering a comprehensive suite of services around Microsoft Dynamics 365 products. Their core offerings include Microsoft Dynamics 365 Business Central (cloud ERP for mid-sized organizations), Microsoft Dynamics 365 CRM (customer relationship management), and the Microsoft Power Platform (Power BI, Power Apps, Power Automate). They also provide Microsoft Copilot AI assistance integrated into Business Central. The company delivers services including licensing, implementation, migration, customization, upgrades, integrations, Power Apps development, eCommerce support, rescue and recovery for failed projects, business process improvement, and staff training. Their expertise spans Finance, Project-Oriented Manufacturing & Services, Supply Chain, Distribution, and Warehouse Management industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft Dynamics 365 Business Central Cloud-based ERP platform for small to mid-sized organizations covering finance, supply chain, manufacturing, and customer relationship management. Key Partner Solutions resells the licenses and provides implementation, customization, and ongoing support services.
• Microsoft Dynamics 365 CRM Customer relationship management solution (Dynamics 365 Sales/CE) resold and implemented by Key Partner Solutions to help mid-sized organizations manage customer interactions, sales pipelines, and customer loyalty programs.
• Microsoft Power Platform Low-code tools suite (Power BI, Power Apps, Power Automate) resold by Key Partner Solutions and integrated with Business Central and CRM to deliver business intelligence, custom applications, and workflow automation.
• Microsoft Copilot AI-powered assistant embedded in Dynamics 365 Business Central and Microsoft 365 that automates repetitive tasks, assists with bank reconciliation, drafts content, and provides contextual insights for finance, sales, operations, and marketing teams.
• Microsoft Dynamics 365 Licensing Services Advisory and procurement service in which Key Partner Solutions helps organizations select appropriate Microsoft Dynamics 365 user roles and functional packages and resells licenses on a per-user, monthly subscription basis as a Microsoft VAR Partner.
• Dynamics 365 Implementation Services End-to-end ERP/CRM implementation engagement covering planning, business process analysis, system configuration, data migration, customization, training, and go-live support, delivered by senior consultants for mid-sized organizations.
• Dynamics 365 Migration Services Service that migrates customers from legacy or on-premises ERP systems to Dynamics 365 Business Central or other Microsoft cloud platforms, emphasizing data integrity, system compatibility, and minimal downtime.
• Dynamics 365 Customization Services Service to reengineer Dynamics 365 Business Central to match unique business processes, enhance functionality, improve user experience, and drive efficiency by aligning the ERP with specific workflows.
• Dynamics 365 Upgrade Services Comprehensive ERP upgrade service that keeps Dynamics 365 environments robust, secure, and aligned with current Microsoft standards through systematic planning, testing, and execution to minimize disruption.
• Dynamics 365 Integration Services Service that integrates best-of-breed add-ons and third-party solutions with Business Central, including eCommerce, EDI, GPS/RFID/IoT, and Dataverse connections, to streamline operations and accelerate time-to-market.
• Power Apps Development Services Custom application development service using Microsoft Power Apps to create tailored solutions that capture proprietary business processes and integrate with Business Central, delivered through a low-code environment for rapid development.
• eCommerce Services Service that connects Dynamics 365 Business Central with eCommerce platforms to streamline online operations, order management, pricing review, and customer engagement.
• ERP Rescue and Recovery Services Specialized service that diagnoses, stabilizes, and recovers failing or inadequately supported ERP and CRM projects originally delivered by other VARs, restoring functionality and stakeholder confidence.
• Business Process Improvement Services Strategic consulting engagement that analyzes, redesigns, and enhances business processes through the lens of Dynamics 365 Business Central to eliminate inefficiencies, streamline workflows, and optimize resource allocation.
• Microsoft Dynamics Training Services Training service that helps client teams take full advantage of Microsoft software, including end-user training on Dynamics 365 and Power Platform, and technical training for large partners on development standards and processes.
• Dynamics 365 Ongoing Support and Maintenance Managed continuous support service covering system optimization, troubleshooting, upgrades, and strategic guidance to ensure Business Central remains aligned with evolving business needs, delivered by senior experts (no tiered support).

Quantifiable outcome

• 100+ successful Microsoft projects completed
• +2 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature6 records

Partnerships

One partnership is on record.

• MicrosoftcoreChannel Partner/ Reseller/ DistributorKey Partner Solutions is an authorized Microsoft Value-Added Reseller (VAR) Partner specializing in Microsoft Dynamics 365 Business Central, Dynamics 365 CRM, Microsoft Power Platform, and Microsoft Copilot. As a VAR Partner, they resell Microsoft licenses, provide implementation services, and receive Microsoft support and resources for delivering Microsoft-centric business solutions to mid-sized organizations across North America.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• AKA Enterprise Solutions: AKA Enterprise Solutions is a Microsoft Gold Partner specializing in Dynamics 365 Business Central, Finance & Operations, and CRM implementations for mid-market companies, often in regulated industries such as life sciences and healthcare — a comparable Dynamics VAR with similar vertical depth.
• Aleran Software Solutions: Aleran is a Microsoft Solutions Partner delivering Dynamics 365 Business Central and related Microsoft cloud implementations for SMB and mid-market customers, with comparable product focus and customer profile to Key Partner Solutions.
• Sikich: Sikich is a Gold Microsoft Partner providing Dynamics 365 ERP, CRM, and Power Platform implementation services to mid-market organizations in industries such as manufacturing, distribution, and professional services — overlapping directly with Key Partner Solutions' target verticals and product focus.
• Velosio: Velosio is one of the largest US Microsoft Dynamics 365 VAR and Cloud Solution Provider partners, delivering Business Central, Finance & Supply Chain, CRM, and Power Platform implementations to mid-market and enterprise customers — directly comparable to Key Partner Solutions' core offering but at significantly greater scale.
• Rand Group: Rand Group is a Microsoft Dynamics 365 VAR serving mid-market companies with Business Central, Finance & Operations, and CRM implementations, often focused on project-driven industries such as construction and professional services — overlapping with Key Partner Solutions' consultative, senior-led delivery approach.
• Arbela Technologies: Arbela Technologies is a Microsoft Dynamics 365 partner focused on Business Central, Finance & Operations, and CRM for manufacturing, distribution, and retail mid-market customers — directly comparable to Key Partner Solutions' industry specialization and delivery model.
• Boyer & Associates: Boyer & Associates is a Microsoft Gold Partner specializing in Dynamics 365 Business Central and NAV implementations, including rescues and upgrades — directly comparable to Key Partner Solutions' rescue & recovery and migration offerings for mid-market customers.
• JourneyTeam: JourneyTeam is a Microsoft Dynamics 365 and Power Platform partner specializing in Business Central, CRM, and Power Apps implementations for mid-sized organizations, with a comparable go-to-market targeting decision-makers through consultative selling.

Broad incumbents

• Hitachi Solutions: Hitachi Solutions is a global Microsoft Dynamics 365 system integrator delivering ERP/CRM implementations at much larger scale, including Business Central — overlapping with Key Partner Solutions' product line while serving enterprise and multinational accounts beyond the boutique VAR's reach.
• Catapult Systems: Catapult Systems (now part of TEKsystems) is a larger Microsoft-focused IT services and Dynamics 365 implementation partner providing enterprise-scale ERP, CRM, and Power Platform consulting — a broader incumbent with overlapping capabilities to Key Partner Solutions, but at much greater scale and enterprise focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/keypartnersolutions
• Xx.com/thekeypartner
• Facebookfacebook.com/thekeypartner

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Key Partner Solutions