What Charter Construction does

Charter Construction is a Pacific Northwest property restoration and reconstruction contractor serving Washington, Oregon, and Idaho from three regional offices in Seattle, Vancouver, and Portland. Founded in 1983, the company specializes in fire, water, storm, and construction defect damage restoration for residential, commercial, multifamily, senior living, institutional, and HOA/condominium properties. Its core differentiator is end-to-end project delivery — from 24/7 emergency response and mitigation through full reconstruction — with particular expertise in occupied-space work that minimizes disruption to residents, tenants, and ongoing operations.

The company operates a project-based professional services model in which every engagement is custom-scoped and quoted after on-site assessment, with insurance carrier coordination embedded throughout the claims lifecycle. Revenue streams span emergency response and mitigation, full restoration and reconstruction, construction defect investigation and repair (including forensic investigation and litigation support), building envelope services, capital and tenant improvements, re-pipe services, and preventative and deferred maintenance. Proprietary operational methodologies — including a property protection protocol, single-point-of-contact project management, and specialized forensic investigation processes — support these service lines alongside certifications from IICRC, the BBB, and the Restoration Industry Association.

Charter is a privately held company operating within the American Restoration network of local property restoration brands. It is led by President Eric Jackson (25+ years tenure) and a twelve-person senior leadership team with multi-decade industry experience. Go-to-market combines direct field sales across the three offices, insurance carrier referral channels, HOA and property management partnerships, and content-driven SEO and social marketing. No venture capital, institutional investment, or public capital markets activity is evidenced in the source material.

Name

Charter Construction

Legal name

Charter Construction

Website

https://chartercon.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

Charter Construction is a Pacific Northwest property restoration and reconstruction contractor serving Washington, Oregon, and Idaho with fire, water, storm, and construction defect restoration services for residential, commercial, multifamily, senior living, and HOA customers.

Ownership category

akta.pro rank

Product category

Building Restoration and Reconstruction Services

NAICS

Nonresidential Building Construction (2362), Commercial and Institutional Building Construction (23622), Building Finishing Contractors (2383), Plumbing, Heating, and Air-Conditioning Contractors (238220), Site Preparation Contractors (23891)

SIC

General Bldg Contractors - Residential Bldgs (1520), General Bldg Contractors - Nonresidential Bldgs (1540), Construction - Special Trade Contractors (1700), Services-To Dwellings & Other Buildings (7340), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Disaster Recovery & Restoration General Contracting (IMAFAAAJ)

akta.pro secondary industries

Post-Disaster Whole-Home Rebuild (Fire/Water/Storm) (HSAPAEAH), Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA), Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Code Compliance, Permitting & Inspections (Rebuild) (HSAPAOAK), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF)

Keywords

• Disaster restoration services
• Emergency response services
• Building reconstruction services
• Fire damage restoration
• Water damage restoration

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Emergency Response and Mitigation Services: Rapid mobilization services for fire, water, and storm damage including damage assessment, temporary protection, debris removal, and stabilization. This is typically an immediate, one-time service billed per project scope.
2. Building Restoration and Reconstruction: Full-service restoration returning damaged properties to original or improved condition, including structural repairs, interior and exterior finish work, code upgrades, and reconstruction. Billed as project-based professional services with estimating, project management, and budget management.
3. Construction Defect Repair and Investigation: Consulting and repair services for construction defects ranging from forensic investigation to litigation support and long-term repair solutions. Services include pre-construction consulting and post-construction warranty work.
4. Capital and Tenant Improvements: Upgrade and improvement services for commercial properties including interior build-outs, common area renovations, and exterior improvements for occupied buildings.
5. Preventative and Deferred Maintenance: Ongoing maintenance contracts and scheduled repair services for residential and commercial properties, building long-term client relationships for recurring revenue.
6. Re-Pipe Services: Full pipe replacement services for aging or damaged plumbing systems in residential and commercial buildings.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Charter Construction provides end-to-end building restoration, reconstruction, and construction defect repair services for residential and commercial properties damaged by fire, water, storms, and construction defects. The company operates 24/7 emergency response teams from three regional offices (Seattle, Vancouver, Portland) and delivers full project scope from mitigation and stabilization through full reconstruction, coordinating with insurance carriers throughout the process. Specialized services include building envelope repair, forensic construction investigation, re-piping, preventative maintenance, and tenant improvements, with particular expertise in occupied-space work.

Product overview

Charter Construction is a building restoration and construction company serving the Pacific Northwest for over 40 years. The company operates as a single unified service offering rather than a platform-plus-modules architecture. Its core portfolio includes emergency response services, fire/water/storm damage restoration, residential and commercial building services, building envelope services, construction defect investigation and repair, and preventative maintenance. These services are delivered through three regional offices in Seattle, Portland, and Vancouver, with the company specializing in working in occupied spaces and coordinating with insurance carriers throughout the restoration process.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Emergency Response Services Round-the-clock emergency response team that quickly mobilizes to stabilize damaged residential, commercial, multifamily, and institutional properties, minimize additional loss, and begin the recovery process for fire, water, and storm damage.
• Fire Damage Restoration Personalized smoke and fire damage restoration services including emergency board-up, smoke and soot cleanup, odor removal, structural drying, debris removal, repairs, and full reconstruction for residential and commercial buildings.
• Water Damage Restoration Comprehensive water damage services including expert cleanup, mold prevention, water extraction, structural drying, moisture monitoring, and restoration for damage caused by storms, burst pipes, leaks, and flooding.
• Storm Damage Restoration Complete restoration services for properties damaged by severe weather events including high winds, heavy rain, hail, fallen trees, flooding, and snow or ice accumulation.
• Building Restoration & Reconstruction Complete restoration and reconstruction services including structural repairs, interior and exterior repairs, finish carpentry, drywall, paint, siding, flashing, waterproofing, re-piping, and related services returning properties to safe and functional condition.
• Building Envelope Services Specialized building envelope inspections, waterproofing, exterior repairs, and long-term maintenance services that protect buildings from water intrusion, weather damage, and structural deterioration.
• Construction Defect Investigation & Repair Comprehensive defect consulting and repair services including forensic investigation, litigation support, pre-construction consulting, and post-construction warranty repair solutions for residential and commercial structures.
• Building Investigation Services Building investigation services including visual inspections, intrusive testing, moisture evaluations, building envelope assessments, and forensic analysis to identify root causes of construction defects or property damage.
• Preventative & Deferred Maintenance Ongoing preventative and deferred maintenance contracts including routine inspections, repairs, planned improvements, and building system maintenance to extend building life and reduce long-term repair costs.
• Re-pipe Services Full re-pipe services for residential and commercial buildings, replacing outdated or corroded piping with modern, reliable plumbing solutions.
• Capital & Tenant Improvements Upgrade and improvement services for commercial properties including interior build-outs, common area renovations, tenant improvements, and exterior improvements for occupied buildings with minimal disruption to operations.
• Residential Remodel Services Residential remodel services including interior and exterior remodels, cosmetic repairs, deck and patio upgrades, emergency repairs, and quality control for apartments, condominiums, and townhomes.

Quantifiable outcome

• Managed over $215M in restoration projects across hundreds of building investigations
• +3 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• American RestorationcoreStrategic or Co-development PartnerCharter Construction is part of the American Restoration family—a network of local property restoration businesses spanning the country. As an American Restoration brand, Charter has expanded resources and capabilities while maintaining local personalized service. All American Restoration brands share core values centered around CARE: Compassion, Advocacy, Reliability, and Excellence. This network provides Charter with national-scale resources while preserving its local Pacific Northwest expertise and brand identity.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• DKI (Disaster Kleenup International): Network of independent restoration contractors offering fire, water, storm, mold, and reconstruction services under a unified brand — directly comparable in offering and insurance-driven GTM.
• Belfor Holdings: Largest privately held global property restoration company providing fire, water, storm, and commercial large-loss restoration; direct competitor for institutional, multifamily, and commercial accounts.
• First Onsite Property Restoration: Large North American restoration and reconstruction firm with commercial and multifamily focus; competes for institutional and HOA/condo accounts with similar end-to-end emergency-to-rebuild scope.
• Servpro Industries: Largest US franchised fire, water, mold, and storm restoration network with 24/7 emergency response and insurance coordination — the most direct competitor in commercial and residential restoration services.
• Rainbow Restoration: Niagara Holdings-affiliated restoration brand providing emergency mitigation, reconstruction, and contents restoration; directly comparable in service mix and insurance coordination.
• Paul Davis Restoration: National franchise-based restoration and reconstruction firm with full emergency response, mitigation, and rebuild services overlapping Charter's fire, water, and storm scope.

Emerging players

• Cotton Global Disaster Solutions: Multi-discipline disaster response and restoration firm scaling beyond its Texas base into large commercial and multifamily restoration; comparable restoration and reconstruction capabilities.

Broad incumbents

• Polygon Group: European-rooted, now global property damage restoration and temporary climate solutions provider serving commercial and institutional customers; comparable in complex commercial restoration engagements.
• ServiceMaster Restore: Long-standing restoration brand operated under ServiceMaster's broader facility services portfolio; broad commercial restoration capability with national carrier relationships comparable to Charter's insurance-driven GTM.

Regional players

• COIT Cleaning and Restoration: Specialty cleaning and restoration provider with multi-state presence offering water, fire, and mold restoration plus contents cleaning; partial overlap in residential and commercial restoration scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@charterconstructioninc.5335
• Facebookfacebook.com/charterconstruction
• Instagraminstagram.com/charter_construction

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charter Construction