Capital Health Network

Name

Capital Health Network

Legal name

Capital Health Network

Website

https://chnact.org.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Primary Healthcare Commissioning

NAICS

Health Care and Social Assistance (62), Nursing and Residential Care Facilities (623)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Primary Care Networks, Groups & MSOs (HLAFAGAE)

akta.pro secondary industries

Public Health Policy, Planning & Governance (BPAIAJAB), Census, Demographic & Community Health Needs Assessment (CHNA) (HLAJAJAH)

Keywords

• Primary health network
• Health service commissioning
• Mental health programs
• Alcohol drug treatment
• Digital health integration

Headquarters

HQ city

Deakin

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Government PHN Program Funding: CHN is funded by the Australian Government Department of Health and Aged Care through the Primary Health Network (PHN) Program. In 2024/25, CHN commissioned over $34 million to 47 service providers through this program.
2. Service Commissioning: CHN commissions health services from providers including general practices, NGOs, and healthcare organizations to address identified community health needs

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Capital Health Network (CHN) is the ACT's Primary Health Network (PHN) that commissions and coordinates primary healthcare services across the Australian Capital Territory. Rather than delivering services directly, CHN identifies community health needs, funds and contracts 47+ service providers, and manages programs across nine priority areas including mental health, alcohol and other drugs, aged care, Aboriginal and Torres Strait Islander health, chronic disease management, and digital health.

Product overview

Capital Health Network (CHN) is the ACT's Primary Health Network (PHN) that commissions and coordinates health services rather than providing direct healthcare. CHN operates as a platform model managing a portfolio of commissioned health programs across 9 key priority areas: Workforce, Care across the continuum, People at-risk of poor health outcomes, Mental Health, Aged Care, Aboriginal and Torres Strait Islander Health, Digital Health, Alcohol and Other Drugs, and Chronic Disease Management. The portfolio includes mental health services (Head to Health, headspace, Equal Ground, WOKE Program), AOD treatment services (Arcadia House, Karralika, CAHMA), digital health platforms, various pilots (ACT Primary Care Pilot, Social Workers in General Practice, Pharmacists in RACF), and chronic disease programs (Endometriosis Clinic, Breathlessness Intervention Service). In 2024/25, CHN commissioned over $34 million to 47 service providers through the Australian Government's PHN Program.

Differentiator

Problem solved

Functional benefit

Products and services

• Canberra Head to Health Centre Walk-in mental health centre providing free, accessible mental health services to adults without appointment or referral, staffed by a multidisciplinary team including psychologists, mental health workers, and social workers.
• headspace Tuggeranong Mental and physical health support service for young people aged 12-25, part of the National Youth Mental Health Foundation network, commissioned by CHN to Grand Pacific Health.
• WOKE Program Early intervention program for young people with early symptoms of borderline personality disorder, based on Dialectical Behaviour Therapy for Adolescents, commissioned to the University of Canberra.
• Equal Ground Mental health program for same-sex attracted and gender diverse people aged 16 and over, providing holistic care focused on emotional, psychological and social wellbeing, delivered by Marathon Health.
• Arcadia House 14-bed facility providing Withdrawal, Day and Residential rehabilitation programs for alcohol and other drug dependence, run by Directions Health Services and funded by CHN.
• Endometriosis and Pelvic Pain GP Clinic Multi-disciplinary clinic providing enhanced services for treatment and management of endometriosis and pelvic pain, commissioned to Sexual Health and Family Planning ACT (SHFPACT).
• Peer Treatment Support Service (PTSS) Peer-based treatment support service commissioned to Canberra Alliance for Harm Minimisation and Advocacy (CAHMA), providing complex case management for people with AOD issues.
• ACT Breathlessness Intervention Service (ABIS) Home-based breathlessness intervention service for people with lung and heart conditions, providing non-pharmacological interventions.
• Pharmacists in Residential Aged Care Facilities (PiRACF) trial Trial integrating qualified pharmacists into residential aged care facilities to improve medicine management quality and safety, commissioned to the University of Canberra.
• Social Workers in General Practice Pilot First-in-Australia pilot embedding social workers in general practice teams across 4 practices to support patients' overall wellbeing and engagement with medical care.
• ACT Primary Care Pilot Pilot program testing innovative model to reduce demand on public Emergency Departments by strengthening integration between ACT general practices and the public health system.
• headspace Canberra city centre Mental and physical health support service for young people aged 12-25, part of the National Youth Mental Health Foundation network operated in central Canberra.

Quantifiable outcome

• 86 patients supported through Endometriosis and Pelvic Pain GP Clinic in first 9 months
• +6 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

16 partnerships are on record, tiered core.

• Sexual Health and Family Planning ACT (SHFPACT)coreStrategic or Co-development PartnerCHN commissioned SHFPACT to deliver the Endometriosis and Pelvic Pain GP Clinic, providing multi-disciplinary care for treatment and management of endometriosis and pelvic pain. Since September 2023, 86 patients have been supported through the clinic.
• Directions Health ServicescoreStrategic or Co-development PartnerDirections Health Services runs Arcadia House, a 14-bed facility providing Withdrawal, Day and Residential AOD rehabilitation programs. CHN funds the Day Program. Over the last year, 45 participants received AOD treatment services at Arcadia House.
• Karralika ProgramscoreStrategic or Co-development PartnerCHN commissioned Karralika Programs to deliver the Non-Residential Withdrawal Support Service (NRWSS), supporting people to safely withdraw from substances at home. The program expanded in 2021 with $2.9 million funding from CHN.
• Canberra Alliance for Harm Minimisation and Advocacy (CAHMA)coreStrategic or Co-development PartnerCHN commissioned CAHMA to deliver the Peer Treatment Support Service (PTSS). PTSS workers provide complex case management and harm reduction support. Over the last year, CAHMA provided support to 108 clients with 812 occasions of service.
• Toora WomencoreStrategic or Co-development PartnerCHN funds Toora Women AOD Service providing an 8-week group program for women with alcohol and other drug dependence. Over the last year Toora supported 179 clients through AOD services with 87.5% satisfaction for non-residential programs.
• Althea Wellness CentrecoreStrategic or Co-development PartnerAlthea Wellness Centre is a multidisciplinary primary and secondary healthcare service for clients with AOD dependency and complex health needs. Located at Directions Health Services' Woden site, CHN funds this integrated care model. Over the last year, 1,071 participants were assisted through 9,671 occasions of service.
• Marathon HealthcoreStrategic or Co-development PartnerDelivered by Marathon Health, Equal Ground is a mental health program for same-sex attracted and gender diverse people aged 16+ in the ACT. The program provides holistic care focused on emotional, psychological and social wellbeing.
• University of CanberracoreStrategic or Co-development PartnerCHN commissioned the University of Canberra to develop and deliver the WOKE Program for young people with early symptoms of borderline personality disorder. The $800,000 program over four years (July 2019-June 2023) supported 69 young people through a 14-week DBT-based program.
• Think Mental HealthcoreStrategic or Co-development PartnerCHN commissioned Think Mental Health to deliver the Canberra Head to Health Centre, supported by $6.8 million funding from the ACT PHN. The centre provides free walk-in mental health services without referral or appointment.
• Grand Pacific HealthcoreStrategic or Co-development PartnerCHN commissioned Grand Pacific Health to run headspace Tuggeranong, supported by $2.5 million in funding from the ACT PHN. headspace provides mental and physical health support for young people aged 12-25 years.
• SANEcoreStrategic or Co-development PartnerCHN is one of five PHNs where people can access SANE's new digital and telephone service for ongoing mental health support designed for people with complex mental health issues including schizophrenia, bipolar disorder, or OCD.
• University of CanberracoreStrategic or Co-development PartnerCHN commissioned the University of Canberra to undertake the Pharmacists in Residential Aged Care Facilities (PiRACF) trial. The randomized controlled trial demonstrated that having on-site Pharmacists in RACFs improved medicine management quality and safety.
• ACT HealthcoreStrategic or Co-development PartnerCHN collaborates with ACT Health and Canberra Health Services on various initiatives including the ACT Primary Care Pilot, HealthPathways, and the five-year Mental Health and Suicide Prevention Plan.
• Health Care Consumers' Association of the ACTcoreStrategic or Co-development PartnerHCCA is a key stakeholder in CHN's planning and commissioning processes, providing consumer perspectives and participating in joint initiatives like the ACT Election Forum on community-based health care.
• YourGP@CracecoreChannel Partner/ Reseller/ DistributorYourGP@Crace operated a GP Respiratory Clinic for COVID-19 assessment and testing, one of three locations across Canberra during the pandemic.
• Winnunga Nimmityjah Aboriginal Health ServicecoreChannel Partner/ Reseller/ DistributorWinnunga Nimmityjah provided culturally appropriate COVID-19 assessment and testing clinic for First Nations people in the inner south of Canberra.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Brisbane North Primary Health Network: Queensland PHN commissioned by the federal government to plan and fund primary health services in the Brisbane north region. Identical operating model, funding streams, and stakeholder set as CHN.
• North Western Melbourne Primary Health Network: Melbourne-based PHN operating under the same Australian Government PHN Program framework as CHN. Same commissioning model, federal funding structure, and priority area mandate, just in a larger geographic catchment.
• South Eastern Melbourne Primary Health Network (SEMPHN): Melbourne-area PHN with a comparable mix of mental health, AOD, aged care and digital health commissioning activity. Same federal funding and accountability framework as CHN.
• Western Sydney Primary Health Network: One of 31 Australian Primary Health Networks funded by the same federal PHN Program and charged with commissioning primary care services in its catchment. Directly comparable to CHN in business model, funding source, and role.
• Hunter New England Central Coast Primary Health Network (HNECC): Large regional NSW PHN executing the same federal PHN commissioning role as CHN across rural and regional catchments. Comparable in mandate, governance, and digital health adoption.
• Tasmania Primary Health Network (Primary Health Tasmania): State-wide PHN serving Tasmania under the same national PHN Program. Provides the closest analogue to CHN as a full-jurisdiction PHN with similar small-population operating profile.

Broad incumbents

• headspace National Youth Mental Health Foundation: National operator of youth mental health centres including headspace Tuggeranong, which CHN commissions. Operates more broadly across the country with overlapping priorities in youth mental health, making it both a partner and adjacent incumbent in CHN's service portfolio.

Others

• Australian Government Department of Health and Aged Care: Federal principal and sole funder of the PHN Program under which CHN operates. Not a competitor but the regulating authority and revenue source whose policy decisions directly shape CHN's commissioning scope.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CapitalHealthNw
• YouTubeyoutube.com/@capitalhealthnetwork4779
• Facebookfacebook.com/CapitalHealthNetwork
• LinkedInlinkedin.com/company/capital-health-network-canberra/mycompany
• Instagraminstagram.com/capitalhealthnetwork

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capital Health Network