Ideal Computer Solutions
Ideal Computer Solutions is a family-owned, authorized Genius POS dealer in Northern Kentucky that resells and supports cloud-based point-of-sale systems, payment processing, and adjacent Heartland financial services for SMB restaurants, bars, and retailers across the Greater Cincinnati area and nationwide.
- Company typePrivate
- Founded1990
- HeadquartersIndependence, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Ideal Computer Solutions does
Ideal Computer Solutions (ICS; DBA "ICSPOS") is a family-owned, authorized Genius POS dealer founded in 1990 and headquartered in Northern Kentucky, serving the Greater Cincinnati/Tri-State Area with nationwide service capability. The company resells and supports cloud-based point-of-sale systems — principally Genius for Restaurant POS and Global Payments Retail POS (Heartland Retail) — to small and medium-sized restaurants, bars, and retailers. Notable product/service layers include self-order kiosks, mobile ordering, guest applications, gift cards, loyalty programs, custom Visual Basic for Applications (VBA) reporting, and continued maintenance of legacy server-based systems such as PAR PixelPoint POS and Retail Management Hero (RMH), which the company supports without forcing migration to cloud platforms.
The broader offering is built on the Global Payments/Heartland ecosystem and extends beyond core POS: Global Payment Processing hardware (countertop, iOS/Android mobile, ecommerce, bill pay), Heartland Payroll, Heartland Capital small-business lending (up to $5M in loans and up to $500K lines of credit with 24-hour funding), email marketing, gift + rewards, analytics dashboards, and customer data intelligence (spending habit analysis, demographic targeting, peer revenue comparisons). A "customer data intelligence" platform layer is positioned for marketing-effectiveness tracking and competitive monitoring.
ICS operates a sales-led, direct-to-SMB go-to-market: customers are engaged via phone and email through Managing Partner Tonie Fuhr, who provides personal cell-phone numbers to every account under a 24/7/365 support guarantee. Revenue is derived from POS hardware and software resale (one-time hardware, recurring software licensing) and professional services for custom reporting and support. The firm reportedly has 1-10 employees and discloses no financial figures, with a Squarespace-hosted website, a quarterly email newsletter, and direct referral as its primary marketing channels.
Ideal Computer Solutions firmographics
Firmographics- Name
- Ideal Computer Solutions
- Legal name
- Ideal Computer Solutions
- Website
- https://icspos.com
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Ideal Computer Solutions is a family-owned, authorized Genius POS dealer in Northern Kentucky that resells and supports cloud-based point-of-sale systems, payment processing, and adjacent Heartland financial services for SMB restaurants, bars, and retailers across the Greater Cincinnati area and nationwide.
- Ownership category
- akta.pro rank
Ideal Computer Solutions industry classification
Industry- Product category
- Point of Sale (POS) Solutions
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)
- SIC
- Retail-Computer & Computer Software Stores (5734), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- POS Terminals & All-in-One Retail Computers (HDACAKAA)
- akta.pro secondary industries
- Business/Enterprise IT Hardware Retail (Workstations, Servers, POS) (CRACABAJ), POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), Point-of-Sale (POS) & On-Property Commerce (THALACAI)
Keywords
Where Ideal Computer Solutions is headquartered
LocationHeadquarters
- HQ city
- Independence
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ideal Computer Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- POS Hardware and Software Sales: Sales of POS hardware and software solutions as an authorized Genius POS dealer, including installation and configuration services
- POS Software Licensing: Resale of Genius POS and Global Payments Retail POS software platforms to restaurant and retail businesses
- Support and Custom Services: Ongoing customer support services and custom reporting development using VBA coding
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Customized solutions with quote-based pricing |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels3 records
Ideal Computer Solutions product offering
Product offeringCore offering
Ideal Computer Solutions is a family-owned authorized Genius POS dealer that sells, installs, and supports point-of-sale and inventory management solutions for restaurants, bars, and retailers. The company offers cloud-based Genius POS for restaurants, Global Payments Retail POS for retailers, payment processing, payroll, gift/loyalty, and ongoing 24/7/365 support, along with legacy POS servicing for PAR PixelPoint and Retail Management Hero systems.
Product overview
Ideal Computer Solutions is a Genius POS Partner offering a unified POS platform primarily built on Genius POS and Global Payments Retail solutions, complemented by additional services from the Global/Heartland ecosystem. The core offering consists of Genius for Restaurant POS (cloud-based all-in-one restaurant platform with kiosk, mobile ordering, guest apps, gift cards, and loyalty) and Global Payments Retail POS (for retailers with inventory management and custom reporting). Additional services include Global Payment Processing, Heartland Payroll, Email Marketing, Gift + Rewards, Analytics, Customer Data Intelligence, and Heartland Capital. The company also provides legacy system support for PAR PixelPoint POS and Retail Management Hero (RMH), plus custom VBA-based reporting development.
Differentiator
Problem solved
Functional benefit
Products and services
- Genius for Restaurant POS All-in-one cloud-based POS platform designed for fine, casual, and quick service dining establishments. Integrates self-order kiosks, mobile ordering, a guest application, gift cards, and loyalty programs, and streamlines front-to-back operations from tableside to delivery, kiosk to kitchen, and countertop to online ordering.
- Global Payments Retail POS Retail-focused point of sale system designed by retail veterans with over 100 years of collective experience, providing inventory management, custom reporting, open API, and portability across platforms and devices to give retailers better control over sales and profitability.
- Server-Based / Legacy POS Support Services Ongoing installation, maintenance, and support services for legacy server-based POS systems including PAR PixelPoint POS and Retail Management Hero (RMH), without forcing customers to migrate to a cloud-based system.
- Custom Reporting (VBA) Custom reporting template development using Visual Basic for Applications (VBA) coding, building bespoke business-intelligence reports for clients on Heartland/Global Payments POS platforms to deliver desired data in digestible formats.
- Global Payment Processing Payment processing services providing countertop hardware, a mobile card reader app compatible with iOS, Android, and Amazon tablets, online ecommerce web stores, and bill payment invoicing with recurring payment options, accepting credit, debit, and ACH.
- Heartland Payroll Payroll service offering customizable employee payment, integrated timekeeping, tax reporting, application management, new hire compliance and onboarding, and HR guidance including labor law posters and forms for merchants.
- Gift + Rewards Brand-customizable gift card and loyalty reward program supporting redemption and reload across POS, kiosks, and online channels, while helping reduce payment processing fees for merchants.
- Email Marketing Email campaign creation tool with customizable templates, drag-and-drop editing, campaign tracking, customer targeting, and list management features including contact uploads and online sign-up forms.
- Heartland Capital Small business lending platform offering loans up to $5 million and lines of credit up to $500,000, with an online application and funding available in as little as 24 hours for business operations and growth.
Companies that use Ideal Computer Solutions
Customer profileSegments3 records
Ideal customer profiles3 records
Ideal Computer Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Ideal Computer Solutions partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Genius POS (Global)coreIdeal Computer Solutions is an authorized and exclusive Genius POS Partner/dealer. Genius POS is a cloud-based point of sale platform trusted by over 400,000 businesses nationwide. The partnership provides restaurants, bars, and retailers with access to comprehensive POS technology solutions including self-order kiosks, mobile ordering, gift cards, and loyalty programs.
- Global Payments Retail POS (Heartland Retail)coreGlobal Payments Retail POS is designed by retail veterans with over 100 years of collective experience, providing better control over sales and profitability with inventory management, custom reporting, open API, and portability across platforms and devices.
- Heartland PayrollminorHeartland provides customizable employee payment, integrated timekeeping, tax reporting solutions, application management, new hire compliance and onboarding, and HR guidance for merchants.
- Global Payments (Payment Processing)coreGlobal Payments supplies hardware and integrations for merchants to accept various payment types including countertop, mobile (iOS, Android, Amazon tablets), online ecommerce, and bill payments with credit card, debit card, and ACH options.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Ideal Computer Solutions competitors and assessment
Company assessmentDirect peers
- POS Nation: Value-added POS reseller/dealer for SMB retail and restaurants, operating a similar dealer-led model with installation, support, and bundled services. Highly comparable in business model to ICS as a multi-vertical POS dealer.
- National POS: POS systems reseller and support provider for restaurants and retailers, with a similar dealer/channel structure. Closely comparable to ICS in target customer (SMB restaurants and retailers) and bundled service offerings.
- Harbor Touch: POS-as-a-service provider for restaurants and small businesses offering hardware-plus-software bundles with payment processing included. Comparable to ICS in delivery model and SMB restaurant/retail focus.
Broad incumbents
- Clover (Fiserv): POS hardware/software platform sold through bank and reseller channels to SMBs. Comparable in multi-vertical SMB focus and in operating through a dealer/partner network similar to ICS's Genius POS dealership.
- Toast: Dominant cloud-based restaurant POS platform serving chains and independents. Broad incumbent whose growth is precisely the headwind facing ICS's restaurant-dealer business, while also the benchmark for restaurant POS feature sets.
- Square (Block): Broad SMB commerce and POS platform with hardware and software sold directly to restaurants and retailers. Demonstrates the direct-to-customer model that pressures traditional POS dealers like ICS.
- Lightspeed Commerce: Cloud-based POS and commerce platform for retail and restaurant SMBs. Comparable target customer and platform delivery model, and a key competitor for retail POS deals that ICS would otherwise win.
- Shift4: Payment processing and POS platform provider for restaurants, hotels, and retail. Comparable to ICS's bundled payment-processing offering and SMB-to-mid-market customer base, with much broader scale.
Emerging players
- TouchBistro: iPad-based restaurant POS system targeting independent restaurants. Comparable to ICS's restaurant vertical focus, competing for the same SMB restaurateur customers in overlapping geographies.
- talech (now part of Lightspeed): iPad-based POS for small restaurants and retail, originally sold through a partner/dealer channel. Comparable SMB focus and dealer-led distribution model to ICS.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Ideal Computer Solutions social profiles
Digital presenceIdeal Computer Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ideal Computer Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Ideal Computer Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ideal Computer Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ideal Computer Solutions
What does Ideal Computer Solutions do?
Ideal Computer Solutions is a family-owned authorized Genius POS dealer that sells, installs, and supports point-of-sale and inventory management solutions for restaurants, bars, and retailers. The company offers cloud-based Genius POS for restaurants, Global Payments Retail POS for retailers, payment processing, payroll, gift/loyalty, and ongoing 24/7/365 support, along with legacy POS servicing for PAR PixelPoint and Retail Management Hero systems.
Is Ideal Computer Solutions a public or private company?
Ideal Computer Solutions is a private company. It is classified as family owned and is currently operating.
When was Ideal Computer Solutions founded?
Ideal Computer Solutions was founded in 1990. It employs 1 to 10 people.
Where is Ideal Computer Solutions based?
Ideal Computer Solutions is headquartered in Independence, United States, in the North America region.
How does Ideal Computer Solutions make money?
Three revenue lines are on record. POS Hardware and Software Sales are the primary driver. The others are POS Software Licensing and support and Custom Services.
Who are Ideal Computer Solutions's main competitors?
Direct peers on record are POS Nation, National POS and Harbor Touch. Broad incumbents are Clover (Fiserv), Toast, Square (Block), Lightspeed Commerce and Shift4. Emerging players are TouchBistro and talech (now part of Lightspeed).
Does Ideal Computer Solutions have an API?
No public API is recorded for Ideal Computer Solutions.
What industry is Ideal Computer Solutions in?
Ideal Computer Solutions's product category is Point of Sale (POS) Solutions. Its primary akta.pro industry code is HDACAKAA, POS Terminals & All-in-One Retail Computers, with a secondary code of CRACABAJ, Business/Enterprise IT Hardware Retail (Workstations, Servers, POS). Its NAICS code is 5415 and its SIC code is 5734.