The Brodribb Home

Name

The Brodribb Home

Legal name

Brodribb Home Inc.

Website

https://brodhome.org.au

Company type

Private

Founded year

1898

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Residential Aged Care

NAICS

Continuing Care Retirement Communities (623311), Home Health Care Services (621610), Assisted Living Facilities for the Elderly (623312), Other Residential Care Facilities (623990)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Single-Site CCRCs (HLADAEAE)

akta.pro secondary industries

Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH), Small Residential Care Homes (RCFE/Board & Care) (HLADABAF), Specialty CCRCs (e.g., Memory-Care-Focused, Veteran-Focused) (HLADAEAK), Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

Keywords

• Aged care services
• Residential aged care
• Retirement living
• Home care services
• Dementia care

Headquarters

HQ city

Toowoomba

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Subsidized Residential Aged Care: Revenue from government-subsidized residential aged care services under the Aged Care Act, with residents paying accommodation payments (RAD/DAP) and care fees as regulated by the Australian government.
2. Retirement Village License to Occupy: Retirement living units offered under License to Occupy arrangements, providing independent living with access to on-site support services and priority access to aged care if needed.
3. Support at Home Packages: Government-funded home care services under the Support at Home program, providing clinical and non-clinical care in clients' homes. Also offers private fee-for-service options for those not eligible for government subsidies.
4. Charitable Donations: As a registered charity established in 1898, donations are received and reinvested into facilities and services. Donations of $2 or more are tax deductible.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

The Brodribb Home is a registered charity providing integrated aged care services in Toowoomba, Queensland since 1898. It operates three core service lines: Residential Aged Care (90 single ensuited rooms plus 9 suites with 24-hour registered nursing), Retirement Living (34 independent units under License to Occupy), and Brodribb At Home (government-subsidized and private in-home care). It also operates a specialized Memory Support Unit for dementia care.

Product overview

The Brodribb Home is a registered charity providing an integrated portfolio of aged care services in Toowoomba, Queensland since 1898. The organisation operates three core service lines: Residential Aged Care (offering accommodation with 90 single ensuited rooms and 9 suites across multiple named wings including Banksia, Camellia, Gardenia, Jacaranda, Lavender, Magnolia, and Azalea), Retirement Living (34 independent units at Brodribb Retirement Village opened in 1998), and Brodribb At Home (in-home clinical and support services). Additional services include a Memory Support Unit (Banksia Wing, opened 2017) for dementia care, an Exceptional Clinical Care program with 24-hour nursing, a Lifestyle and Activities program, and dining services. The services are designed to provide continuity of care from independent living through to residential aged care.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Aged Care Round-the-clock clinical and personal care delivered with warmth, compassion and respect in a homelike setting, offering 90 single ensuited rooms, 1 single ensuited respite room, 9 suites with private lounge and kitchenette, 24-hour registered nursing care, and specialised dementia care. Designed for older people who can no longer live independently, with varying levels of support from low care to complex clinical needs.
• Retirement Living (Brodribb Retirement Village) 34 thoughtfully designed independent living units ranging from one to three bedrooms on the Goggs Street campus, offered under License to Occupy. Residents live independently with Tunstall emergency phone system support, on-site services, and priority access to residential aged care if their needs change. Designed for active older individuals downsizing from a family home.
• Brodribb At Home (Home Care) Government-subsidized and private in-home aged care services delivered in the Toowoomba community, including clinical care, personal care, domestic assistance, and reablement support. Delivered by a Nurse Practitioner-led team of Registered Nurses, Clinical Nurse Consultants, Enrolled Nurses and qualified support workers, with 24-hour Registered Nurse on-call and approved Medibank and AHM palliative care provider status. Specialises in complex care needs, post-hospital recovery, falls prevention, chronic disease management, palliative care, and trauma-informed care for CALD and LGBTQ+ clients.
• Memory Support Unit (Banksia Wing) Specialised accommodation and care unit for residents living with dementia and other cognitive impairments, with person-centred approaches including the Music & Memory Program and Silver Memories broadcast. Opened in 2017 as part of the Residential Aged Care service.
• Exceptional Clinical Care Program 24-hour clinical care program led by the Nurse Practitioner Director of Nursing and two Clinical Nurse Managers, providing personalised treatment plans, regular care plan reviews, and access to specialised clinical support including dementia care. Delivered across residential and home care settings.
• Lifestyle and Activities Program Diverse lifestyle program for residential aged care residents including physio exercise groups, pet therapy, Music & Memory Program, Silver Memories broadcast, choir, karaoke, art classes, community outings, and entertainment. Includes a monthly newsletter outlining upcoming activities, special events and outings.
• Dining and Nutrition Services Chef-prepared meals cooked onsite daily, served in six cosy dining areas, with The Brodribb Bean cafe open Monday to Friday. Caters for individual dietary requirements including allergies, medical, and cultural needs.

Quantifiable outcome

• Emergency phone system (Tunstall) provided to all Retirement Village residents for safety and rapid response
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• St Vincent's HospitalcoreStrategic or Co-development PartnerLocal healthcare provider collaborating with Brodribb At Home for palliative care coordination. Works together to ensure smooth access to care when client needs change, particularly for end-of-life care transitions.
• St Andrew's ToowoombacoreStrategic or Co-development PartnerLocal healthcare provider partnering for palliative care services, facilitating coordinated care for clients requiring specialist support.
• Toowoomba Base HospitalcoreStrategic or Co-development PartnerPublic hospital collaborating with Brodribb for post-hospital care, clinical support and smooth care transitions for patients requiring aged care services.
• Toowoomba HospicecoreStrategic or Co-development PartnerPalliative care specialist provider working with Brodribb At Home to ensure comprehensive end-of-life care options and smooth transitions for clients.
• MedibankcoreChannel Partner/ Reseller/ DistributorApproved Medibank palliative care provider for eligible Medibank and AHM health insurance members, providing specialized in-home palliative care services under health fund coverage.
• AHM (Australian Health Management)coreChannel Partner/ Reseller/ DistributorApproved AHM palliative care provider for eligible members, enabling health fund-subsidized access to Brodribb's specialized palliative care services at home.

Scale indicators6 records

Recent moves16 records

Expansion highlights5 records

Broad incumbents

• Estia Health: Estia Health is an ASX-listed residential aged care provider with 70+ homes across Australia. Comparable as a national residential aged care competitor under the same subsidy and regulatory regime as Brodribb, though at much larger scale.
• Opal HealthCare: Opal HealthCare is one of Australia's largest aged care operators with 80+ residential care homes nationally. While much larger and broader than Brodribb, it competes in the same residential aged care category and faces identical regulatory and funding dynamics under the Aged Care Act.
• Regis Healthcare: Regis Healthcare is an ASX-listed operator of approximately 60+ residential aged care homes across Australia. As a large listed competitor, it is comparable as a residential aged care provider subject to the same government funding and accreditation framework that governs Brodribb's residential operations.

Direct peers

• BlueCare (UnitingCare Queensland): BlueCare is one of Queensland's largest not-for-profit aged care and community care providers, offering residential aged care, retirement living, and home care across the state. Like Brodribb, it operates an integrated continuum of care through a mission-driven, faith-adjacent community structure, making it the closest direct regional Queensland peer.
• Lutheran Services: Lutheran Services is a Queensland-based not-for-profit operating residential aged care, retirement living, and community care across regional QLD. It is directly comparable as a regional QLD integrated aged care provider with a faith/community foundation.
• Tricare: Tricare is a privately owned Queensland aged care operator with residential aged care facilities and retirement villages concentrated in South East Queensland. It is comparable to Brodribb as a QLD-focused operator of residential aged care and retirement living.
• Whiddon: Whiddon is a regional NSW and QLD aged care not-for-profit providing residential care, retirement living, and community care with a strong focus on regional communities. Its regional Queensland presence and similar integrated aged care and home care offerings make it a direct peer for Brodribb.
• Bolton Clarke: Bolton Clarke is a large Australian not-for-profit provider of residential aged care, retirement living, and home care services nationally, formed from the merger of RSL Care and RDNS. Its integrated service model, charity structure, and multi-site regional footprint make it a strong comparable to Brodribb's integrated offering.
• BaptistCare: BaptistCare is a faith-based not-for-profit providing residential aged care, retirement living, and home care across NSW, WA, and the ACT. Its integrated community-services model and reinvestment-of-profits structure mirror Brodribb's charity positioning and service portfolio.

Emerging players

• Aveo Group: Aveo Group is an ASX-listed retirement living and aged care operator focused on independent living communities. While its model is retirement-living-led rather than integrated CCRC, its License to Occupy and RAD/DAP economics are directly comparable to Brodribb Retirement Village's pricing structure.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Customer concentration

• Facebookfacebook.com/206044619411105
• LinkedInlinkedin.com/company/brodribb-home-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Brodribb Home