Deka

What Deka does

Deka Bürokommunikation, legally DEKA GmbH, is a privately-held German office communications provider headquartered in Dormagen and serving small and medium-sized enterprises in the Rheinland region for over 40 years. The company's offering combines three product lines: telephony systems (delivered either as classic on-premise/hybrid PBX or via the in-house developed nubes cloud platform), multifunction copier/printer systems with scanning and optional folding, and document archiving and process management solutions. A Microsoft Teams telephony integration is delivered as an add-on powered by Gamma.

Underlying technology centers on the nubes proprietary cloud PBX, developed in-house and tailored to the regional customer base, alongside conventional hybrid PBX and MFP hardware (OEM partners such as Yealink and Konica Minolta appear in product imagery). The revenue model blends one-time hardware sales with multi-year financing arrangements (leasing or rental) and recurring service contracts, including dedicated hotlines for MFP and PBX technical support. Pricing is quote-based and not publicly disclosed.

DEKA operates a consultative, sales-led go-to-market: free initial consultation, professional installation, and ongoing service. The customer base is explicitly horizontal — various SMB sectors in the Rheinland requiring 365/24/7 communication reliability — with no named enterprise logos, no external investment, and no parent company disclosed. Legal entity is DEKA GmbH, jurisdiction Germany, with the nubes product marketed under a sub-brand.

Name

Deka

Legal name

DEKA GmbH

Website

https://deka.tk

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

DEKA Bürokommunikation (DEKA GmbH) is a privately-held German office communications provider, headquartered in Dormagen, that sells, installs, and services telephony systems (including its proprietary nubes cloud PBX), multifunction copiers/printers, and document archiving solutions for small and medium-sized enterprises in the Rheinland region.

Ownership category

akta.pro rank

Product category

Office Communication Solutions

NAICS

Software Publishers (51321), Office Machinery and Equipment Rental and Leasing (532420), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

Keywords

• Office communication solutions
• Business telephone systems
• Cloud telephony services
• Multifunction copier systems
• Document archiving solutions

Headquarters

HQ city

Dormagen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales (Telephone Systems and Copiers): DEKA sells and installs telephone systems (both classic hybrid and cloud-based) and multifunction copier/printer systems. These are sold as complete solutions with installation included.
2. Financing Services (Leasing and Rental): DEKA offers flexible financing options including leasing and rental models for their systems, allowing customers to spread costs over time according to their preferences.
3. Service and Support: Ongoing service and technical support for installed systems, including hotline support for MFP (multifunction printer) technology and telecommunications systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

DEKA Bürokommunikation sells, installs, maintains, and finances office communication systems for small and medium-sized businesses. Its portfolio includes proprietary cloud telephony (nubes), classic hybrid PBX telephone systems, Microsoft Teams telephony integration (powered by Gamma), multifunction copiers/printers, and document archiving and process management solutions, bundled with professional installation, leasing/rental financing, and ongoing service support.

Product overview

DEKA Bürokommunikation offers office communication solutions for small and medium-sized businesses in the Rheinland region. The portfolio comprises two core product lines: phone systems (available as nubes cloud telephony or classic hybrid PBX) and document management solutions (copiers/printers with archiving capabilities). nubes is DEKA's proprietary cloud phone system developed in-house, while Teams Telefonie provides Microsoft Teams integration via Gamma. Kopiersysteme (copiers/printers) serve as the document hardware foundation, with Archivierung und Prozessmanagement offered as an add-on for digitizing and managing documents. The company also provides installation and ongoing service support.

Differentiator

Problem solved

Functional benefit

Brands

• nubes: nubes is a cloud telephony solution and proprietary development of DEKA, designed as a tailored product for customers combining advantages of various telephone solutions into one perfect product.

Products and services

• nubes Cloud Telephony

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• nubescoreOthersnubes is DEKA's proprietary cloud telephony solution - an in-house developed product combining advantages of various telephony solutions. This is not an external partnership but rather DEKA's own product development, representing their core cloud telephony offering.

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• RingCentral: Global cloud UCaaS leader competing in hosted telephony, messaging, and contact center. Competes head-on with nubes in the SMB cloud PBX category and represents the type of scaled competitor DEKA faces in the German market.
• Agfeo: German PBX manufacturer and telephony solutions provider focused on SMBs. Highly comparable to DEKA on the hybrid PBX / on-premises telephony side and serves an overlapping German SMB customer base.
• NFON: Munich-based cloud telephony provider offering hosted PBX and UCaaS to SMBs and enterprises across Europe. NFON is the most direct German-headquartered competitor to DEKA's nubes cloud PBX business, with overlapping product scope and target customer profile.
• 3CX: Software-based PBX and UCaaS vendor offering cloud and on-premises telephony to SMBs worldwide. Comparable to DEKA in delivering PBX functionality with channel/partner-led SMB distribution and recurring service revenue.
• Gamma Communications: UK-based provider of cloud communications, broadband, and mobile services to SMBs. Direct comparable through its Teams Telefonie platform (which DEKA resells via Gamma) and its broader UCaaS/hosted PBX portfolio.
• Mitel: Global provider of business communications including cloud, on-premises, and hybrid PBX. Comparable to DEKA in offering both classic hybrid systems and cloud telephony to SMB and mid-market customers.

Regional players

• Deutsche Telefon: German telephony and cloud communications provider focused on SMB and mid-market customers. Overlaps with DEKA's product set in cloud PBX and SIP trunking, primarily serving the German-speaking market.

Broad incumbents

• Telekom Deutschland: Largest German telecommunications provider offering fixed-line, mobile, and cloud communications to SMBs. Represents the dominant incumbent that DEKA's SMB customers may default to for telephony and connectivity services.
• Avaya: Global incumbent in business communications, contact center, and UCaaS. Competes broadly with DEKA in hybrid and cloud telephony, but at much larger scale across enterprise and SMB.

Emerging players

• pascom: German-headquartered UCaaS vendor offering cloud-based business telephony and collaboration. Comparable niche overlap with nubes in cloud PBX for SMBs, particularly in the German market.

Market position

Strengths5 records

Weaknesses2 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/deka-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Deka