What Bayley House does

Bayley House Limited is a not-for-profit NDIS-registered disability support provider headquartered in Brighton, Bayside Melbourne, operating since 1951. The organisation delivers comprehensive support services to adults with intellectual disability, spanning Home and Living (Short Term Respite, In Home Support, Supported Independent Living, Medium Term Accommodation, and Specialist Disability Accommodation through a 2023 collaboration with BlueCHP), Day Programs (Activity Streams, Bayley Arts inclusive art facility, Evening and Weekend programs, and Zoom-delivered Online Programs), and Other Supports (Support Coordination, Counselling, Allied Health including physiotherapy via Neuro Rehabilitation Group partnership, and a fleet of seven vehicles for door-to-door Transport). Core technology is the Supportability electronic client management system handling personal information, goal tracking, and service delivery documentation; clinical practices rely on person-centered active support, Positive Behavioural Support frameworks, and evidence-based allied health coordination rather than automated or AI-driven tooling.

Revenue mechanics are diversified across NDIS-funded service delivery priced per the annually revised NDIS Price Guide (the dominant revenue stream), tax-deductible donations, community fundraising events (Galas, trivia nights, sausage sizzles), and bequests and legacy gifts channelled through the Bayley House Foundation (established 1999). A non-core commercial stream is the exclusive distribution of Hidden Disabilities Sunflower products across Australia and New Zealand, sold through an e-commerce storefront and bulk B2B sales to organisations. The go-to-market mix is hybrid: direct NDIS referrals and support-coordinator channel partnerships for services, community partnerships and word-of-mouth for fundraising, and a digital e-commerce channel for Sunflower products.

The organisation is led by CEO Deb Stuart (appointed October 2023) with a Chartered Accountant as CFO and a volunteer Board of Directors, and operates from three physical sites (Brighton headquarters, Hampton East operational support, Highett Bayley Arts facility). Headcount is in the 251-500 band, the participant base exceeds 300 individuals, and service delivery is concentrated in Bayside Melbourne and South Eastern Suburbs with national commercial reach for Sunflower distribution.

Name

Bayley House

Legal name

Bayley House Limited

Website

https://bayleyhouse.org.au

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

251–500 employees

Short description

Bayley House is a Bayside Melbourne-based not-for-profit NDIS registered provider delivering home and living, day programs, allied health, and support coordination services to over 300 adults with intellectual disability, and holding exclusive distribution rights for Hidden Disabilities Sunflower products across Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Disability Support Services (NDIS Provider)

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (623210), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Housing Transition & Supported Living Navigation (EDAKANAK), Housing Accessibility & Accommodations (ADA/Disability) (EDALACAM)

Keywords

• Disability support services
• NDIS registered provider
• Supported independent living
• Day programs
• Specialist disability accommodation

Headquarters

HQ city

Brighton

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. NDIS Funded Services: Bayley House generates primary revenue through NDIS-funded disability support services including Supported Independent Living (SIL), Short Term Respite, In Home Support, Medium Term Accommodation, Specialist Disability Accommodation (SDA), Day Programs, Support Coordination, Allied Health Services, and Transport. Services are priced in line with the NDIS Price Guide, which is reviewed annually.
2. Donations and Fundraising: Bayley House accepts tax-deductible donations (donations over $2 are tax-deductible in Australia) to fund improvements to programs, facilities, equipment, and advocacy initiatives that fall outside NDIS funding scope. Donations can be made online, by phone, or via EFT.
3. Bequests and Legacy Giving: Bayley House Foundation (established 1999) receives bequests and legacy gifts through wills, including residual gifts, pecuniary gifts, and specific asset donations, to build a long-term financial corpus ensuring organizational sustainability.
4. Hidden Disabilities Sunflower Product Sales: As official partner and distributor for Australia and New Zealand, Bayley House generates revenue through the sale of Hidden Disabilities Sunflower products (lanyards, cards, merchandise) to organizations in bulk for free distribution to patrons, and to individuals via online shop.
5. Community Fundraising Events: Bayley House organizes and hosts community fundraising events including Galas, trivia nights, sausage sizzles, and other activities, supported by volunteer groups such as Bayley Birds, Bayley House Family & Friends, and Bayley House Residential Raisers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Bayley House is a not-for-profit NDIS-registered provider delivering disability support services to adults with intellectual disability in Bayside Melbourne. Its core offering spans Home & Living services (Short Term Respite, In Home Support, Supported Independent Living, Medium Term Accommodation, Specialist Disability Accommodation) and Day Programs (Activity Streams, Bayley Arts inclusive art program, Evening & Weekends, Online Programs), supported by Allied Health, Counselling, Support Coordination, and a door-to-door Transport fleet. Bayley House is also the official distributor for the Hidden Disabilities Sunflower program in Australia and New Zealand.

Product overview

Bayley House is a not-for-profit NDIS registered disability support organization based in Bayside Melbourne with 75 years of experience. The organization operates a multi-service model delivering support across Home and Living (Short Term Respite, In Home Support, Supported Independent Living, Medium Term Accommodation, Specialist Disability Accommodation) and Day Programs (Activity Streams, Bayley Arts, Evening and Weekends, Online Programs). Additional services include Support Coordination, Counselling, Allied Health, and Transport. A key sub-brand is Bayley Arts, an inclusive art space providing professional opportunities for artists with disability. The organization also serves as the official Australian/New Zealand distributor for the Hidden Disabilities Sunflower scheme and partners with BlueCHP for SDA housing development.

Differentiator

Problem solved

Functional benefit

Brands

• Bayley Arts: An innovative and inclusive art space for artists with disability, providing professional opportunities, platform to showcase and sell work, and creative programs including NDIS funded activities.
• Bayley Connect

Products and services

• Short Term Respite

Quantifiable outcome

• Over 300 individuals with intellectual disability supported across accommodation, day programs, and support services
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Linden New ArtminorGTM or Marketing Partner · 1 January 2026Bayley House was welcomed as a community partner for the Linden Postcard Show 2026, one of Melbourne's most beloved annual art exhibitions now in its 36th year. Linden New Art provided ten complimentary entries for Bayley Artists, removing financial barriers and creating opportunities for artists to exhibit their work in a prestigious community venue.
• Brighton Grammar SchoolcoreGTM or Marketing Partner · 1 January 2024Longstanding partnership with Brighton Grammar School where students contribute time and creativity to mural projects at Bayley Arts. Students worked with artist Aileen Ng in 2024 to create the first mural along the Bayley Arts driveway, and returned in 2026 with artist Noni Drew for a second mural. Partnership provides community engagement, creative collaboration, and intergenerational connection between students and Bayley Artists.
• BlueCHPcoreStrategic or Co-development Partner · 1 March 2023Bayley House has signed a Collaboration Agreement with BlueCHP, one of Australia's largest non-profit community housing providers, to deliver Specialist Disability Accommodation (SDA) housing co-designed with clients. The first group of five clients have come together, with BlueCHP purchasing a property in Mentone for a duplex-style development. Bayley House provides the SIL (Supported Independent Living) staffing while BlueCHP provides the housing. Bayley House brought together the group of clients who choose to share accommodation.
• Neuro Rehabilitation GroupminorStrategic or Co-development PartnerBayley House has partnered with Neuro Rehabilitation Group to provide in-house Physiotherapy services with qualified practitioners who assist clients in working towards mobility goals. Clients need correct funding allocated in their NDIS plan. A full assessment and quote can be provided.
• Hidden Disabilities SunflowercoreOthersBayley House is the official partner and distributor of Hidden Disabilities Sunflower products for Australia and New Zealand. This includes lanyards, cards, and merchandise available through an online shop. Organizations can purchase in bulk to distribute free to customers/patrons with hidden disabilities. Staff training resources are provided through the partnership.
• SafeWillminorGTM or Marketing PartnerBayley House Foundation has partnered with SafeWill to provide online Will writing options for supporters considering leaving a bequest. The partnership offers convenient online alternatives for Will preparation, complementing the Bayley House legacy giving program while encouraging supporters to seek independent professional advice.
• Registered Training OrganisationsminorStrategic or Co-development PartnerPartnerships with Registered Training Organisations allow Bayley House to deliver Certificate courses as part of its 'Learn' activity stream in Day Programs. Formal and informal training options are available in work-based skill building and literacy and creative writing skills.
• Local Businesses for Workplace TrainingminorChannel Partner/ Reseller/ DistributorBayley House has partnerships with local businesses that create volunteer and paid work experience opportunities for clients through its Workplace Training initiative. These community partnerships enable clients to participate in real work environments, supporting employment pathways for people with disability.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Yooralla: One of Victoria's largest and oldest disability service providers, offering SIL, respite, SDA, day programs, and support coordination across Melbourne — directly comparable to Bayley House's service portfolio and NDIS funding model. Board member Sandra Beanham held a senior role at Yooralla, reinforcing the direct comparability.
• Sunnyfield: Non-profit disability provider offering accommodation, day programs, supported employment, and community participation for people with intellectual disability. Highly comparable to Bayley House's mission and service mix, with similar NDIS revenue model.
• Endeavour Foundation: Large Australian non-profit supporting people with intellectual disability through accommodation, day programs, and supported employment. Directly comparable mission and service model to Bayley House, with another shared leadership connection via Sandra Beanham.
• Scope Australia: Major non-profit disability provider in Victoria delivering accommodation, day programs, therapy, and communication supports under NDIS. Comparable service mix and Victorian operating footprint make Scope a direct peer for benchmarking.
• Villa Maria Catholic Homes (VMCH): Major Victorian provider of disability, aged care, and education services with NDIS-funded SIL, respite, and day programs. Sandra Beanham's prior senior leadership at VMCH underscores the organizational and service overlap with Bayley House.

Broad incumbents

• Aruma: Large national disability and mental health provider formed via merger, offering NDIS accommodation, day services, and supported employment nationwide. Operates in the same NDIS service categories and competes for similar participant cohorts.
• Life Without Barriers: National NDIS-registered provider offering a broad portfolio of disability supports (SIL, SDA, respite, therapy, case management) across Australia. A larger, multi-state incumbent competing for the same NDIS participants in the same categories as Bayley House.

Others

• BlueCHP: Non-profit community housing provider and Bayley House's SDA housing partner. While not a direct service competitor, BlueCHP is a strategic ecosystem partner with a comparable non-profit social-enterprise model and overlapping mission around disability and community housing.

Emerging players

• Hireup: NDIS platform enabling participants to find, hire, and manage support workers directly. Operates in adjacent territory to Bayley House's In Home Support and personal care services, representing a different service delivery model for the same NDIS funding pool.
• Mable: NDIS-registered digital marketplace connecting participants with independent support workers. Represents an emerging model that competes for NDIS-funded in-home support demand, providing an alternative to traditional providers like Bayley House.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HiddendisabilitiesANZ
• LinkedInlinkedin.com/company/bayleyhouse
• Instagraminstagram.com/hiddendisabilities_anz
• Xx.com/bayley_house

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bayley House