Access Records

What Access Records does

Access Records, operating commercially as Access Information Management, is a privately-held records and information management (RIM) services provider serving more than 33,000 customers across North America and Latin America. Founded in 2004 and led by CEO Tony Skarupa alongside co-founder and President John Chendo, the company employs 2,900+ people and operates from 130+ locations built up through 190+ historical acquisitions. It sells to organizations ranging from Fortune 1000 enterprises down to small businesses, with a stated focus on healthcare, financial services, legal, energy, manufacturing, and HR-adjacent functions, and describes itself as the largest privately-held company in the RIM industry.

The company's technology center is Access Unify, a cloud-based, multi-tenant SaaS platform that unifies physical and digital records management across four modules: Access Unify | Records (storage, digitization, and retrieval with AI-assisted indexing), Access Unify | Lifecycle (retention governance backed by regulatory intelligence covering 220,000+ jurisdictions), Access Unify | Health (HIPAA-attested and SOC2-certified archival of legacy EHR, EMR, ERP, and financial data, deployable on-premises or in Microsoft Azure), and Access Unify | Energy (geospatial and land file management for energy operators). Complementing the platform is Access Classic, a portfolio of transactional services — offsite storage, scanning and imaging, and NAID AAA-certified destruction — accessed through a self-service portal. The platform integrates with workforce management (Kronos), HR service delivery (Neocase), and eSignature (DocuSign), and exposes a RESTful API for enterprise application integrations.

Access generates revenue through predictable, flat-rate monthly subscriptions for Access Unify covering storage, digitization, retrieval, governance, and destruction; subscription-based healthcare data archiving on Access Unify | Health; transactional fees for Access Classic services; and professional services for implementation, retention schedule development, and regulatory compliance reviews. Its go-to-market combines dedicated enterprise field sales targeting Fortune 1000 accounts with an inside sales motion for mid-market clients and self-service web portals (Access Classic Services Portal and Access Unify Services Portal) for existing customers. Marketing reaches records management and HR buyers through a content-led strategy spanning a blog, gated eBooks and whitepapers, webinars co-presented with ARMA International, customer case studies, SEO, organic social, email, and earned media coverage of awards and acquisitions.

Name

Access Records

Legal name

Access Information Management

Website

https://accessrecords.ca

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Access Records (operating as Access Information Management) is a privately-held records and information management provider offering unified SaaS-based physical and digital records management, retention governance, EHR archiving, and secure destruction to 33,000+ enterprise and mid-market customers across North America and Latin America.

Ownership category

akta.pro rank

Product category

Records and Information Management Services

NAICS

General Warehousing and Storage (493110), Libraries and Archives (51921), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Public Warehousing & Storage (4220), Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Records Management, Retention & eDiscovery (Data Retention Governance) (HDAEADAL)

akta.pro secondary industries

Records Digitization & Archiving (Legacy Files, Retention Support) (BPAAAKAG), Healthcare & Medical Records Storage (Hospitals, Clinics) (TLALALAD), Secure/High-Value & Document/Records Full-Service Storage (HSAKAHAH)

Keywords

• Records management
• Document storage
• Secure shredding
• EHR data archiving
• Information lifecycle management

Headquarters

HQ city

Brentwood Bay

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Access Unify Platform Subscription: Predictable, flat-rate monthly subscription for the Access Unify platform covering storage, digitization, retrieval, governance, and destruction services. No variable billing or billing surprises.
2. Access Classic Services: Transactional services including offsite storage, scanning and conversion, and secure destruction. Flexible services for organizations not ready for a platform approach.
3. Professional Services: Managed services including implementation, expert retention schedule development, legal review, and regulatory compliance reviews.
4. Healthcare Data Archiving: EHR/EMR data archival services with flexible deployment options including in-house, on-premises, or Microsoft Azure cloud hosting.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Access Records provides end-to-end physical and digital records management services for organizations, delivered through two product lines. Access Unify is a cloud-based, AI-powered SaaS platform that manages records from creation to disposition with modules for storage, digitization, lifecycle/retention, healthcare EHR archiving, and energy/geospatial data. Access Classic offers transactional services including offsite physical records storage, scanning and conversion, and NAID AAA-certified secure destruction.

Product overview

Access Records offers a two-tiered information management portfolio: Access Unify® is a unified SaaS platform combining Records, Lifecycle, Health, and Energy modules for subscription-based digital records management; Access Classic™ provides transactional services (Storage, Scan, Shred) for organizations preferring service-based rather than platform-based solutions. The Access Unify platform integrates AI-powered indexing, lifecycle governance, and retention rules management across physical and digital records.

Differentiator

Problem solved

Functional benefit

Brands

• Access Unify | Records: Modern records management platform for physical and digital records with unified access, AI-assisted indexing, and lifecycle visibility.
• Access Unify | Lifecycle
• Access Unify | Health
• Access Unify | Energy
• Access Classic

Products and services

• Access Unify Unified cloud-based SaaS platform connecting physical and digital records management, providing subscription-based access to integrated modules for storage, digitization, retrieval, governance, and destruction for organizations across healthcare, financial, legal, energy, and manufacturing industries.
• Access Unify | Records Module of Access Unify that modernizes how organizations store, digitize, retrieve, and govern records with AI-assisted indexing, unified visibility across formats and locations, and automated lifecycle workflows.
• Access Unify | Lifecycle Cloud-based records retention solution delivering automated retention schedule management, privacy alignment, and defensible governance powered by continuously updated global legal research from 220,000+ jurisdictions (formerly Virgo).
• Access Unify | Health Multi-tenant SaaS platform for archiving EHR, EMR, ERP, financial, and billing data from legacy systems with HIPAA-attested and SOC2-certified cloud environments for healthcare organizations.
• Access Unify | Energy Centralizes well files, land files, core samples, maps, and geospatial data into a searchable environment with AI-powered classification for energy and utilities organizations.
• Access Classic Transactional records management services including offsite physical storage, scanning and imaging, and secure destruction for organizations preferring service-based rather than platform-based solutions.
• Access Classic | Storage Secure offsite physical records storage and management with 24/7 access, lifecycle governance, and consistent security across Access's national facility network.
• Access Classic | Scan Document scanning and conversion services that transform paper files into searchable digital files for organizations pursuing digital transformation.
• Access Classic | Shred NAID AAA-certified secure document destruction, bulk paper shredding, and electronic media and hard drive data destruction services with chain-of-custody controls.

Quantifiable outcome

• 3.5 daily hours saved per user with Access Unify | Lifecycle
• +3 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• ARMA InternationalcoreGTM or Marketing Partner · 1 January 2020Strategic partnership with ARMA International for educational webinars on information governance, offsite storage, and records management best practices.
• DocuSigncoreTechnology or IntegrationDocuSign is an eSignature software and Digital Transaction Management platform. Access integrates with DocuSign to enable organizations to sign, send, and manage documents digitally, replacing paper-based approval workflows.
• KronoscoreTechnology or IntegrationLeading provider of workforce management and HCM cloud solutions. Access integrates with Kronos Workforce Dimensions and Workforce Central to automate employee document workflows for HR productivity gains.
• Neocase SoftwarecoreStrategic or Co-development PartnerLeading provider of integrated HR and Finance Service Delivery solutions. Access offers Neocase customers scanning and digitization services, enabling them to take full advantage of Neocase's cloud-based solutions.
• DHS WorldwidecoreTechnology or IntegrationCertified woman-owned business providing the industry's most comprehensive commercial RIM software featuring automatic billing, record facility management, wireless barcode scanning, integrated dispatching, and client web access.
• Shred-TechcoreTechnology or IntegrationWorld leader in designing and manufacturing mobile and stationary shredding and recycling systems with over 5,000 systems installed worldwide. Headquartered in Cambridge, Ontario with operations in North Carolina, England, and Thailand.
• Kaizen InfoSource LLCminorImplementation/ SI/ Consulting PartnerStrategic consulting partner providing information and technology management consulting services with 70 years of combined practitioner and consulting experience, specializing in RFID and best practices.
• TrailBlazer Consulting LLCminorImplementation/ SI/ Consulting PartnerCertified woman-owned business providing information governance support to global client organizations, specializing in master data management, change management, and physical asset data solutions.
• Muhlenhaupt + CompanyminorGTM or Marketing PartnerAccess' branding and communication consultants integral to the company's marketing team, supporting program development, content development, social media, and event planning.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Iron Mountain: Public global leader in records storage, information management, and data center services. The closest direct competitor to Access, operating in the same physical storage, secure destruction, and digital records management categories at much larger scale.
• Vital Records Control: Privately-held records management company specializing in physical records storage, secure shredding, and digital solutions with strong healthcare vertical penetration. Comparable mid-market positioning to Access.
• Crown Information Management: Regional records management services provider offering physical storage, scanning, and secure destruction. Comparable transactional service offering to Access Classic line.
• GRM Information Management: Privately-held records and information management services provider offering physical storage, document scanning, and digital records solutions. A direct peer with overlapping healthcare, legal, and financial vertical focus.
• Cintas Records Management: Public business services company (Cintas Corporation) that operates a records management and secure shredding line serving similar mid-market and enterprise customers with comparable physical records storage and destruction offerings.
• DocuVault: Privately-held records management provider focused on offsite records storage, secure destruction, and digital conversion services. Competes directly with Access in the mid-market segment across the U.S.

Emerging players

• Cohasset Associates: Specialized records and information management consultancy focused on retention schedule development and regulatory compliance advisory. Adjacent to Access's professional services line and competes for governance consulting engagements.

Broad incumbents

• Shred-it (Stericycle): Secure document destruction services brand owned by Stericycle, providing shredding and information destruction at broad national scale. Competes with Access Classic | Shred but as part of a larger waste management portfolio.
• OpenText (Content Management): Public enterprise content management and information governance software vendor with competing records management and retention compliance capabilities at the enterprise tier, complementing rather than directly substituting Access Unify | Lifecycle.
• DataBank: Information management and storage services company offering records storage, document imaging, and data hosting. Broader portfolio includes scanning services and digital mailroom offerings adjacent to Access's services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/AccessRecords
• Facebookfacebook.com/accesstoday
• LinkedInlinkedin.com/company/access-information-management
• Instagraminstagram.com/accesstoday

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Access Records