Duke Connected Care

What Duke Connected Care does

Duke Connected Care (DCC) is a physician-led clinically-integrated network (CIN) administered through the Duke Population Health Management Office (PHMO) within Duke Health. It operates as a contracting and care coordination entity that partners with health plans to deliver higher-quality, more coordinated care to assigned patient populations across North Carolina. The network spans all Duke Health locations, approximately 18 named independent community practices in Durham, Cary, Roxboro, Wilson, Lincoln County, and other communities, and Skilled Nursing Facilities participating through the HOPE Collaborative.

The platform architecture is built on Epic-based EHR integration via Duke MedLink and the DCC Provider Portal, enabling provider data exchange, care coordination, and quality gap closure analytics. Core service lines include DukeWELL Care Management and DukeWELL Pharmacy Services for attributed patients, the HOPE Collaborative for post-acute and SNF coordination, Duke TeleHOPE for remote care delivery, and specialty programs including NC Integrated Care for Kids (pediatric), SOAR Disability Services, LATCH, and the 7Cs+ Greater Triangle Learning & Action Network. Provider enablement is supported through dedicated Provider Relations and Data & Analytics functions.

DCC generates revenue through value-based care contracts with health plans, with compensation tied to quality metrics and cost management outcomes rather than fee-for-service. Pricing is not publicly disclosed. The organization is structured as a non-profit, private entity within Duke Health with 101–250 employees, and does not raise external capital; no funding rounds or M&A activity are identified. Its go-to-market motion combines direct provider recruitment into the CIN with institutional payer partnerships, leveraging the Duke Health brand as the primary commercial anchor.

Name

Duke Connected Care

Legal name

Duke Connected Care

Website

https://dukeconnectedcare.org

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Duke Connected Care is a physician-led clinically-integrated network within Duke Health that contracts with health plans to deliver coordinated, value-based care across Duke Health locations, ~18 independent practices, and skilled nursing facilities in North Carolina.

Ownership category

akta.pro rank

Headquarters

HQ city

Durham

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Value-Based Care Contracts: DCC generates revenue through value-based arrangements with health plans. As a clinically-integrated network, DCC partners with health insurers to deliver coordinated care to assigned patient populations, with compensation tied to quality metrics and cost management outcomes rather than fee-for-service.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Duke Connected Care (DCC) is a physician-led clinically-integrated network (CIN) administered through the Duke Population Health Management Office (PHMO). It connects all Duke Health locations, dozens of independent community practices, and Skilled Nursing Facilities (via the HOPE Collaborative) into a single value-based care network that partners with health plans to deliver coordinated, higher-quality care to assigned patient populations while managing total cost of care.

Product overview

Duke Connected Care (DCC) is a clinically-integrated network (CIN) rather than a single unified product. It operates as a platform connecting Duke Health locations, independent community practices, and Skilled Nursing Facilities through the HOPE Collaborative. The network is administered through the Duke Population Health Management Office (PHMO) and enables value-based care arrangements with health plans. Patient-facing services include DukeWELL Care Management and DukeWELL Pharmacy Services, while the HOPE Collaborative provides care coordination through multiple channels including Duke TeleHOPE (telehealth) and HOPE in Primary Care. Provider enablement is supported through the DCC Provider Portal and Duke MedLink (Epic) integration. The network also includes specialized programs such as LATCH, SOAR Disability Services, NC Integrated Care for Kids, and the 7Cs+ Greater Triangle Learning & Action Network, alongside data & analytics and quality gap closure services.

Differentiator

Problem solved

Functional benefit

Brands

• Duke PHMO: Duke Population Health Management Office - the administrative body that manages Duke Connected Care
• DukeWELL
• HOPE Collaborative
• NC InCK
• LATCH
• SOAR Disability Services
• Duke TeleHOPE
• 7Cs+ Greater Triangle Learning & Action Network

Products and services

• DukeWELL Care Management Care coordination and management program for connected patients, supporting chronic disease management and preventive care across the DCC clinically-integrated network.
• DukeWELL Pharmacy Services Pharmacy-focused services providing medication management, formulary access, preferred pharmacy network, and prescription support for patients connected to the DCC network.
• Specialty Case Review (Rounds) Specialty case review service enabling collaborative evaluation of complex patient cases by DCC network providers.
• HOPE Collaborative Collaborative initiative connecting hospitals, home health agencies, skilled nursing facilities, and other partners for coordinated post-acute and transitional patient care within the DCC network.
• Duke TeleHOPE Telehealth service enabling remote patient consultations and care delivery within the HOPE Collaborative for connected patients.
• Quality Gap Closure Quality improvement initiative that uses data-driven analytics to identify and close gaps in patient care and preventive services across the DCC network.
• NC Integrated Care for Kids (NC InCK) Pediatric integrated care model for children in North Carolina focusing on coordinated physical, behavioral, and social health services.
• LATCH Community-based health initiative providing services as part of Duke Health's Healthier Communities portfolio.
• SOAR Disability Services Disability services program supporting individuals with disabilities in the community through coordinated care and resources.

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

20 partnerships are on record, tiered core.

• Duke Health Integrated PracticecoreStrategic or Co-development PartnerIntegrated practice within the DCC network providing coordinated care services as part of the clinically-integrated network structure.
• Impact Primary & Urgent CarecoreStrategic or Co-development PartnerIndependent primary and urgent care practice participating in the DCC network, extending care access in the North Carolina market.
• Roxboro Medical AssociatescoreStrategic or Co-development PartnerIndependent medical practice in Roxboro, NC participating in the DCC clinically-integrated network.
• Duke University Affiliated PhysicianscoreStrategic or Co-development PartnerDuke-affiliated physician practices integrated into the DCC network for coordinated care delivery.
• Lincoln Community Health CentercoreStrategic or Co-development PartnerFederally Qualified Health Center (FQHC) participating in DCC, providing care to underserved and safety-net populations in Lincoln County, NC.
• Southpoint Family MedicinecoreStrategic or Co-development PartnerIndependent family medicine practice in the Southpoint area of Durham, NC participating in the DCC network.
• Duke University Health SystemcoreStrategic or Co-development PartnerMajor academic health system serving as the anchor of the DCC network, providing hospital services, specialty care, and institutional resources across all Duke Health locations.
• NC DermatologycoreStrategic or Co-development PartnerNorth Carolina dermatology practice participating in DCC, extending specialty care access within the network.
• SW Durham Family MedicinecoreStrategic or Co-development PartnerIndependent family medicine practice in southwest Durham, NC participating in the DCC clinically-integrated network.
• Beckford Avenue Medical CentercoreStrategic or Co-development PartnerIndependent medical practice participating in DCC serving the Warren County area of North Carolina.
• North State Medical CentercoreStrategic or Co-development PartnerMedical center participating in the DCC network, providing care services within the integrated network structure.
• Sundar Internal MedicinecoreStrategic or Co-development PartnerInternal medicine practice participating in DCC, contributing to chronic disease management and complex patient care within the network.
• Blue Ridge DermatologycoreStrategic or Co-development PartnerNorth Carolina dermatology practice providing specialty skin care services as part of the DCC network.
• Primary Medical CarecoreStrategic or Co-development PartnerIndependent primary care practice participating in DCC for care coordination and value-based care delivery.
• Triangle Primary CarecoreStrategic or Co-development PartnerPrimary care practice serving the Research Triangle area, participating in DCC's coordinated care network.
• Cary Children's CliniccoreStrategic or Co-development PartnerPediatric practice providing specialized children's healthcare services within the DCC network serving the Cary, NC community.
• Roxboro Internal Medicine & PediatricscoreStrategic or Co-development PartnerCombined internal medicine and pediatric practice in Roxboro, NC participating in DCC's integrated care model.
• Wilson Medical GroupcoreStrategic or Co-development PartnerMulti-provider medical group in Wilson, NC participating in the DCC clinically-integrated network.
• HOPE Collaborative (Skilled Nursing Facilities)coreStrategic or Co-development PartnerDCC partners with Skilled Nursing Facilities through the HOPE Collaborative initiative, which is a core component of DCC's post-acute care coordination and transitions of care management. This partnership extends the network's reach into skilled nursing settings to ensure continuity of care for patients requiring post-acute services.
• Health Plans (Insurers)coreStrategic or Co-development PartnerDCC partners with health plans who assign their members to DCC's network of providers. These value-based arrangements align incentives between the payer, network providers, and patients to deliver coordinated, high-quality care while managing costs.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Evolent Health: Evolent Health partners with health systems to operate value-based care arrangements and population health programs. Comparable to DCC's value-based care infrastructure and analytics capabilities, though Evolent is a technology-enabled services partner rather than a provider-anchored CIN.
• Oak Street Health (CVS Health): Oak Street Health operates value-based primary care clinics serving Medicare beneficiaries, with care coordination across specialists, hospitals, and post-acute settings. Comparable to DCC's model of coordinating care for attributed senior populations under value-based contracts, though Oak Street owns its clinics rather than operating a CIN.

Direct peers

• Privia Health: Privia Health operates a national physician enablement platform and clinically-integrated network that partners with health plans on value-based care arrangements. Directly comparable to DCC in operating a multi-state CIN with attributed lives and shared-savings contracts, though Privia is for-profit and operates at greater scale and geographic breadth.
• Vanderbilt Health Affiliated Network: VHAN is a clinically-integrated network operated by Vanderbilt University Medical Center, analogous to DCC as an academic-anchored CIN with value-based contracts and population health analytics. Comparable in structure, governance philosophy, and care model.
• UNC Health: UNC Health is a competing academic health system in North Carolina operating its own CIN (UNC Health Alliance) with value-based arrangements and population health programs. Directly comparable to DCC as a regional academic-anchored network competing for the same patients, providers, and health plan contracts in NC.
• Novant Health: Novant Health operates a regional clinically-integrated network across the Carolinas with value-based care contracts and population health management capabilities. Comparable to DCC as a competing NC-based CIN with similar physician-led governance and payer partnership model.
• Atrium Health (Advocate Health): Atrium Health, now part of Advocate Health, operates a major clinically-integrated network in North Carolina directly competing with DCC in the Charlotte, Triangle, and Winston-Salem markets. Both systems anchor CINs around academic/regional health systems with value-based contracts and overlapping provider panels.
• Agilon Health: Agilon Health partners with primary care physician groups to manage Medicare Advantage populations under full-risk value-based contracts. Comparable to DCC's model of partnering with independent practices and SNFs to coordinate care for attributed populations under value-based arrangements, though focused exclusively on senior MA lives.

Regional players

• WakeMed Health & Hospitals: WakeMed is a major regional health system in the Triangle market with its own care coordination and population health infrastructure. Comparable as a competing regional provider network in DCC's primary service area, though its CIN structure is less formalized.

Broad incumbents

• Cleveland Clinic Community Care: Cleveland Clinic operates a national clinically-integrated network and population health management program analogous to DCC. Comparable as an academic medical center operating value-based care at scale, though far larger and operating nationally versus DCC's regional NC focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCY1YYvJL2DRu1lCiHf2iitw
• LinkedInlinkedin.com/company/DukePHMO

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Duke Connected Care