Family Promise North Shore Boston

What Family Promise North Shore Boston does

Family Promise North Shore Boston is a 501(c)(3) non-profit organization founded in 2013 and headquartered at 35 Conant Street in Beverly, Massachusetts. It operates exclusively in the North Shore Massachusetts region with a small staff of 1-10 employees (including an Executive Director, Assistant Director, Development Manager, Case Manager, and support staff) and an 11-person Board of Directors. The organization's mission is to prevent and end family homelessness through a community-based, family-centered response that promotes access to economic opportunity and housing stability.

The organization delivers a coordinated suite of four core services: Homelessness Prevention (case management and financial assistance to avoid eviction), Shelter Diversion (advocacy and creative housing solutions to keep families out of emergency shelter, including an Advanced Service tier for complex cases), Shelter & Housing Navigation (assistance accessing Massachusetts state shelter and benefit systems), and Housing Stabilization through the Families Forward Program (post-graduation aftercare with monthly check-ins). These services are supported by the Prevention and Diversion Fund, a flexible donation-funded pool that provides immediate financial assistance. Notably, the organization no longer operates an emergency shelter program, having pivoted from its original 2013 church-basement shelter model to a prevention and stabilization orientation.

Family Promise North Shore Boston is funded through individual donations, corporate sponsorships (Mission Maker, Promise Keeper, Family Sustainer, Home Builder tiers), foundation grants (Cummings Foundation, Sincere Foundation, Women's Fund), annual fundraising events (Walk to End Homelessness, See the Promise gala, Family Giving Day with up to $15,000 in matching), and in-kind donations. It relies on a dense partnership network of churches, legal-aid organizations (Greater Boston Legal Services, Northeast Legal Aid), referral agencies (Mission of Deeds, Lifebridge, Beverly Bootstraps), and advocacy partners (Massachusetts Coalition for the Homeless). Services are free to clients and delivered via online intake, by-appointment office visits, and partner referrals. There is no proprietary technology, no AI/ML capability, and no app or API surface; the digital footprint is limited to a Squarespace website, an Instagram presence, and a Google Forms intake process.

Name

Family Promise North Shore Boston

Legal name

Family Promise North Shore Boston

Website

https://familypromisensb.org

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Family Promise North Shore Boston is a 501(c)(3) non-profit in Beverly, Massachusetts that prevents and ends family homelessness on the North Shore through prevention, shelter diversion, housing stabilization, and shelter navigation services funded by donations, sponsorships, and grants.

Ownership category

akta.pro rank

Product category

Non-profit social services / Family homelessness prevention

NAICS

Community Housing Services (62422), Other Community Housing Services (624229), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Homelessness prevention services
• Family housing assistance
• Shelter diversion programs
• Housing stabilization case management
• Non-profit social services

Headquarters

HQ city

Beverly

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Individual Donations: Individual donors contribute to the organization's Prevention and Diversion Fund and general operations to help families avoid eviction or displacement
2. Corporate Sponsorships: Annual sponsors at various levels (Mission Maker, Promise Keeper, Family Sustainer, Home Builder) provide recurring financial support
3. Foundation Grants: Support from foundations including Cummings Foundation and Sincere Foundation
4. Special Events: Annual fundraising events including Walk to End Homelessness, See the Promise gala, and Giving Day generate donations and awareness
5. In-Kind Donations: Gift cards for gas, groceries, transportation, and other necessities donated by community members

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Family Promise North Shore Boston provides free, community-based social services aimed at preventing and ending family homelessness on the North Shore of Massachusetts. Core offerings include Homelessness Prevention (case management and financial assistance to avoid eviction), Shelter Diversion (strategies to keep families out of emergency shelter), Housing Stabilization through the Families Forward Program (post-graduation aftercare), and Shelter & Housing Navigation (comprehensive support accessing Massachusetts state shelter and benefits systems). These services are supported by the Prevention and Diversion Fund, which delivers flexible, immediate financial assistance for rent, utilities, and other housing-related needs.

Product overview

Family Promise North Shore Boston is a non-profit social services organization that provides a coordinated suite of programs to prevent and end family homelessness. The organization operates four interconnected core services: Homelessness Prevention (financial assistance and case management to avoid eviction), Shelter Diversion (strategies to keep families out of emergency shelter), Housing Stabilization/aftercare through the Families Forward Program (post-graduation support), and Shelter & Housing Navigation (comprehensive assistance accessing state services). These programs are supported by the Prevention and Diversion Fund for flexible emergency financial assistance. The organization no longer operates an emergency shelter but assists families with navigating the state shelter system and provides advocacy and case management services.

Differentiator

Problem solved

Functional benefit

Products and services

• Homelessness Prevention Case management services and financial assistance to help families at risk of losing their housing avoid eviction or displacement. Includes landlord mediation to keep families stably housed.
• Shelter Diversion Strategies and resources to help families avoid entering the emergency shelter system. Includes financial assistance for transportation to family housing, host support, and permanent housing placement. An Advanced Service tier offers tailored support for families with complex challenges.
• Housing Stabilization (Families Forward Program) Aftercare services provided post-graduation to ensure families maintain housing stability. Includes monthly meetings to review budgets, income, expenses, and debt reduction, plus problem-solving assistance and referrals to additional services.
• Shelter & Housing Navigation (SHN) Comprehensive service integrating Homelessness Prevention, Shelter Diversion, and Housing Stabilization. Helps families navigate Massachusetts housing and benefits systems and secure placement into the state shelter system.
• Prevention and Diversion Fund Flexible, immediate funding sourced from community donations that allows families to creatively and strategically avoid evictions or displacement. Funds are disbursed to families in crisis for rent, utilities, transportation, and other housing-related needs.

Quantifiable outcome

• Helps families avoid entering emergency shelter through diversion strategies and financial assistance
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core, major and supporting.

• Domino'scoreGTM or Marketing Partner · 1 January 2026Annual Mission Maker sponsor for 2026, providing significant financial support at the highest sponsorship level
• Second Congregational Church in BeverlycoreStrategic or Co-development PartnerPromise Keeper sponsor and host location for office at 35 Conant Street and panel discussion events
• First Congregational Church in BeverlymajorStrategic or Co-development PartnerPromise Keeper annual sponsor supporting organizational mission
• First Church in WenhammajorStrategic or Co-development PartnerPromise Keeper annual sponsor
• Christ Church of Hamilton & WenhammajorStrategic or Co-development PartnerPromise Keeper annual sponsor
• First Baptist Church in BeverlysupportingStrategic or Co-development PartnerFamily Sustainer annual sponsor
• Olio Event SpacesupportingStrategic or Co-development PartnerHome Builder sponsor and venue partner for See the Promise annual gala event
• Mission of Deeds (Reading, MA)supportingStrategic or Co-development PartnerReferral partner for furniture donations when Family Promise cannot accommodate large items
• Lifebridge Thrift Shop (Salem, MA)supportingStrategic or Co-development PartnerReferral partner for furniture and clothing donations
• Beverly Bootstraps (Beverly, MA)supportingStrategic or Co-development PartnerReferral partner for furniture and clothing donations
• Greater Boston Legal ServicescoreStrategic or Co-development PartnerLegal assistance partner for families in Boston area seeking shelter or facing denials
• Northeast Legal AidcoreStrategic or Co-development PartnerLegal assistance partner for families on the North Shore, including staff attorney Nicholas Pabon featured at panel events
• Massachusetts Coalition for the HomelessmajorStrategic or Co-development PartnerPartner organization with Associate Director Kelly Turley speaking at panel discussions
• Three Second ChancessupportingGTM or Marketing PartnerLive music performer at See the Promise annual gala events
• Yvonne Abraham (Boston Globe)majorGTM or Marketing PartnerAward-winning Boston Globe columnist who created a documentary series about Family Promise and family homelessness, speaking at annual events

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Catholic Charities of the Archdiocese of Boston: Established regional nonprofit network operating family shelters, refugee services, and case management across Massachusetts; comparable service mix at meaningfully larger scale and broader funding base.
• Heading Home: Broader Greater Boston peer operating transitional housing, shelter diversion, and rapid re-housing programs at a larger scale; targets overlapping family-homelessness populations with similar case-management methodology.
• Family Promise National: National network organization under which Family Promise North Shore Boston operates; comparable mission to prevent and end family homelessness, runs National Family Giving Day shared-funding campaigns that directly benefit the affiliate.
• YWCA Northeastern Massachusetts: North Shore and Greater Boston YWCA affiliate providing housing, domestic-violence support, and family-stabilization services for women and families — comparable mission and overlapping service geography.
• The Salvation Army Massachusetts Division: National nonprofit with Massachusetts locations operating family shelter, rental assistance, and case management for families at risk of or experiencing homelessness — overlapping service population and prevention approach.
• Pine Street Inn: Major Greater Boston homeless-services provider operating shelter, housing, and workforce programs; broader portfolio than Family Promise but with comparable shelter diversion and housing-stabilization tracks.

Regional players

• Massachusetts Coalition for the Homeless: Statewide advocacy organization that partners with Family Promise on family homelessness panels and legislative work; adjacent peer focused on systems-level housing and homelessness policy in Massachusetts.

Direct peers

• Emmaus Inc. Massachusetts-based nonprofit providing emergency shelter, housing, and supportive services to families and individuals experiencing homelessness — directly overlapping service model and clientele.
• Citizens Inn: Direct regional peer — also a North Shore Massachusetts nonprofit operating family and individual shelter, food, and housing-stabilization programs serving overlapping communities in the same geography.
• Beverly Bootstraps: Direct local peer — a Beverly, MA community services nonprofit addressing housing instability, food insecurity, and family crisis support; an active referral partner and overlapping service population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/familypromisensb
• Facebookfacebook.com/FamilyPromiseNorthShoreBoston
• LinkedInlinkedin.com/company/family-promise-north-shore-boston

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Promise North Shore Boston