What Mitimes does

Mitimes is a private Australian software company that develops and sells a cloud-based intelligent time-capture platform targeted primarily at law firms and professional services organizations. Founded in 2011 and headquartered in Adelaide, the company is led by CEO Kirsten Rillo with founders Robert Comazzetto (Managing Director) and John Goldberg (Consultant) originating from the commercial law firm Cowell Clarke. The core product, Mitimes Intelligent Time Capture, integrates with Practice Management Systems (LexisNexis Affinity, Actionstep, FilePro, Dye & Durham's Affinity/Unity), Document Management Systems (NetDocuments, iManage), Microsoft 365/Exchange, PBX/VOIP phone systems, and Microsoft Teams to capture emails, calls, appointments, and document activity, then automatically classify and assign those activities to client matters using an activity matching engine that learns from prior behavior.

The product is differentiated primarily through its deep integration breadth across the legal-technology stack, ISO27001 certification, and Australian-built positioning, with one-click verification giving fee earners final billing control. The platform serves three internal user roles — Fee Earners, Practice Managers, and IT Administrators — each with tiered subscription pricing. Mitimes operates separate regional portals for Australia/New Zealand and the United Kingdom and has accumulated over 14 million time entries across its customer base.

Revenue is generated on a per-user monthly subscription basis, distributed through direct enterprise field sales backed by free custom demonstrations, and supplemented by channel partnerships with Practice Management System providers (including a strategic partnership with Morae announced in April 2024) and technology implementation specialists. Customer concentration sits overwhelmingly in the legal vertical, with named users spanning mid-market and enterprise firms across Australia, New Zealand, and the United Kingdom. Public customer references include Tusk Lawyers, Gillespie Young Watson, Hickson Lawyers, Ezra Legal, Tindall Gask Bentley, James Law, Cornwalls, Cowell Clarke, Lighthouse Legal, and several others, with the company also pursuing professional consulting firms as a secondary vertical.

Name

Mitimes

Legal name

Mitimes Australia Pty Ltd

Website

https://mitimes.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Mitimes is a private Adelaide-based software company that sells a cloud-based intelligent time-capture platform to law firms and professional services organizations, automating timesheet population through deep integrations with practice management, document management, email, and phone systems.

Ownership category

akta.pro rank

Product category

Legal Time Tracking Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Payroll, Time & Attendance (BPACAPAB)

akta.pro secondary industries

Time & Attendance Administration (Timekeeping, Scheduling, Leave Tracking) (BPAAAHAC), Time, Attendance & Scheduling Administration (BPACAIAE)

Keywords

• Legal time tracking
• Automated timesheet software
• Practice management integration
• Billable hour capture
• Professional services automation

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription Licensing: Per-user monthly subscription model with tiered pricing based on user roles (Fee Earners, Practice Managers, IT Administrators). Low per-user monthly rates with essentials included such as safe and secure infrastructure, MFA authentication, daily backups, and SLA agreements.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Mitimes Intelligent Time Capture is a cloud-based SaaS product that automatically captures, classifies, and matches billable activity (emails, phone calls, appointments, document drafting) into pre-populated timesheets for fee earners at law firms and professional services firms. It integrates directly with Practice Management Systems, Document Management Systems, email/calendar platforms, and phone systems, then uses an activity matching engine to assign activities to the correct matters for one-click verification before billing.

Product overview

Mitimes offers a single unified product: Mitimes Intelligent Time Capture - a cloud-based automated timesheet system developed specifically for the legal industry. The product integrates with Practice Management Systems (Affinity, Actionstep, FilePro), Document Management Systems (NetDocuments, iManage), Microsoft 365/Exchange, PBX phone systems, and Microsoft Teams to automatically capture emails, phone calls, appointments, and document drafting activities. The system uses intelligent matching algorithms to automatically classify and assign activities to matters, presenting them in the timesheet for the fee earner's one-click verification before billing.

Differentiator

Problem solved

Functional benefit

Products and services

• Mitimes Intelligent Time Capture Cloud-based automated timesheet software for legal professionals that captures emails, phone calls, appointments, and document drafting activity, then uses an activity matching engine to classify and assign activities to the correct matters for one-click fee earner verification before billing. Integrates with Practice Management Systems, Document Management Systems, Microsoft 365/Exchange, PBX/VOIP phones, and Microsoft Teams.

Quantifiable outcome

• 30 additional minutes captured per day per fee earner on average
• +7 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability5 records

Feature14 records

Partnerships

Ten partnerships are on record, tiered core and secondary.

• MoraecoreStrategic or Co-development Partner · 1 April 2024Morae is a global expert in helping the legal industry with innovative solutions. Together Mitimes and Morae are committed to deliver client centric outcomes, assist firms to increase billable time, gain cost visibility and real-time client activity understanding. The capture of client activity data provides insights to make informed business decisions.
• LexisNexis (Affinity)coreTechnology or IntegrationDeep integration with LexisNexis Affinity practice management system. Mitimes automatically creates timesheets based on activities captured, with intelligent matter matching. For Affinity clients, Mitimes generates batch files required to Auto Submit timesheets.
• Dye & DurhamcoreTechnology or IntegrationDye & Durham is a leading legal technology provider trusted by over 6,000 law firms. Partnership provides integration with Affinity and Unity Practice Management platforms.
• ActionstepcoreTechnology or IntegrationActionstep is a cloud-based legal practice management software. Mitimes integrates with Actionstep for seamless timesheet automation.
• FileProcoreTechnology or IntegrationFilePro is fully integrated legal practice management software including document assembly, activity based cost capture, conflict checking, time recording, trust accounting. Mitimes integrates to enhance time capture capabilities.
• iManagesecondaryTechnology or IntegrationiManage connects documents and emails and saves them in a single unified folder organised by client, project, or legal matter. Partnership enables document tracking integration.
• NetDocumentscoreTechnology or IntegrationNetDocuments is a cloud-based document, email, and records management service. Mitimes can automatically file emails that are added to a fee earners timesheet and track document drafting activity.
• VerlatasecondaryImplementation/ SI/ Consulting PartnerVerlata specialises in implementation, delivery and training of legal software solutions. Experts in Practice Management Solutions, Document Management Solutions, Business Improvement Software and Application Development.
• Telstra LiberatecoreTechnology or IntegrationTelstra Liberate allows use of best features of desk phones across mobiles. Integration enables automated time logging across mobile devices. By enabling lawyers to use corporate fixed-line number on calls from mobiles, Telstra Liberate helps protect lawyers' privacy while capturing all call data.
• TelstracoreTechnology or IntegrationTelstra is a trusted brand providing mobile network services. Partnership enables corporate number integration and eSIM support for capturing mobile calls in timesheets.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TimeSolv: Time and billing software built for legal and professional services firms, with similar automated time capture, matter-level tracking, and reporting features. Closely comparable on product scope and target buyer (fee earners, practice managers).
• Tabs3 (ProfitSolv): Long-standing legal timekeeping and billing software vendor, including Tabs3 and PracticeMaster. Direct comparable as a dedicated legal time-tracking product with deep billing integration, though typically serving more established on-prem and hybrid deployments.
• Bill4Time: Cloud-based time tracking and billing platform for legal, accounting, and consulting professionals. Directly comparable on automated time capture, matter tracking, and per-user subscription model targeting similar professional services buyers.

Broad incumbents

• Clio: Major cloud-based legal practice management platform that includes native time tracking, billing, and matter management. Competes for the same law firm wallet share but as a broad PMS incumbent rather than a specialized time capture layer.
• PracticePanther: Cloud-based legal practice management software with native time tracking, matter management, and billing. Competes for the same small-to-mid law firm segment with time capture embedded into a full PMS suite.
• MyCase: Legal practice management platform with integrated time tracking and billing. Targets small and mid-size law firms with bundled time capture, overlapping Mitimes' core timekeeping value proposition within a broader practice management offering.
• Rocket Matter: Cloud-based legal practice management platform with time tracking, billing, and matter management. Overlaps with Mitimes on automated time capture within a broader legal PMS offering, primarily serving small and mid-size US law firms.
• Smokeball: Legal practice management software with built-in automatic time tracking and matter activity capture. Competes in the same Australian, US, and UK law firm segments Mitimes targets, with overlapping automated time capture functionality.

Emerging players

• LawVu: Legal operations and matter management platform for in-house legal teams. Comparable as a modern, cloud-native legal workflow tool, though primarily serves corporate legal departments rather than law firms (Mitimes' core segment).
• BusyLamp: Timekeeping and matter management software for law firms, with similar automated activity capture focus. Smaller, European-headquartered competitor that overlaps on the core time capture proposition and is increasingly expanding to common law markets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mitimesapp
• Facebookfacebook.com/Mitimes
• LinkedInlinkedin.com/company/mitimes

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mitimes