Zenith Systems
Zenith Systems is a Newcastle-upon-Tyne-based Managed Services Provider offering managed IT, cyber security, cloud, developer operations, and HubSpot CRM services to UK small and medium enterprises, with a focus on accountancy, charity, engineering, and software development verticals.
- Company typePrivate
- Founded2020
- HeadquartersKillingworth, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Zenith Systems does
Zenith Systems Ltd. is a UK Managed Services Provider founded in 2020 and headquartered in Newcastle-upon-Tyne, delivering managed IT, cyber security, cloud, and developer operations support primarily to small and medium enterprises (10-50 employees) across the North East of England, with remote service delivery extending UK-wide. The company has deliberately structured itself as a small team (1-10 employees) where clients work directly with engineers rather than first-line scripted triage, and covers a full technology stack including Microsoft 365 management, Azure and AWS cloud services, backup and disaster recovery (Veeam-aligned), networking, cyber security (managed antivirus, DNS filtering, vulnerability scanning, security awareness training), compliance readiness (Cyber Essentials, GDPR, ISO 27001 alignment), and HubSpot CRM implementation.
The technology foundation is built on mainstream enterprise platforms rather than proprietary tooling: Microsoft 365, Azure, AWS, Veeam, Keeper, CodeTwo, and HubSpot form the core vendor stack, with infrastructure as code implemented via Terraform, Bicep, and ARM templates and developer-facing work extending to Kubernetes and container registries. There is no disclosed proprietary platform or product IP; the differentiation rests on service delivery model, integrated stack knowledge, and proximity to clients rather than unique technology assets.
The business model is a hybrid of recurring subscription managed services (Fully Managed, Co-Managed, and Select Services tiers priced per user, per server, or per networking device on monthly billing) and project-based professional services covering cloud migrations, HubSpot implementations, infrastructure overhauls, and consulting. Revenue is generated through direct sales via website contact forms, phone, and email, with quarterly business reviews and strategic planning sessions embedded in managed agreements. Target verticals are explicitly accountancy firms, charities and community interest companies, engineering firms, and software development companies, with horizontal SME coverage as a secondary segment. No external funding, M&A activity, or named customer logos are disclosed.
Zenith Systems firmographics
Firmographics- Name
- Zenith Systems
- Legal name
- Zenith Systems Ltd.
- Website
- https://zenith.systems
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Zenith Systems is a Newcastle-upon-Tyne-based Managed Services Provider offering managed IT, cyber security, cloud, developer operations, and HubSpot CRM services to UK small and medium enterprises, with a focus on accountancy, charity, engineering, and software development verticals.
- Ownership category
- akta.pro rank
Zenith Systems industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Security Operations Center (SOC) as a Service (BPAEADAB)
Keywords
Where Zenith Systems is headquartered
LocationHeadquarters
- HQ city
- Killingworth
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Zenith Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Managed IT Services: Monthly recurring fees for fully managed, co-managed, or select services IT support. Pricing is per user, per server, or per networking device with predictable monthly costs.
- Professional Services: Consulting services for cloud migrations, software deployments, infrastructure planning, and project work. Can be standalone or added to managed services agreements.
- CRM Consulting and HubSpot Implementation: Implementation and consulting services for HubSpot CRM setup, data migration, workflow automation, and ongoing optimization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fully Managed IT - Complete IT department replacement with predictable per-user monthly pricing |
| Subscription | Monthly | Co-Managed IT - Augment existing IT team with flexible scope |
| Unit Pricing | Pay-as-you-go | Select Services - Individual services without full managed agreement commitment |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Zenith Systems product offering
Product offeringCore offering
Zenith Systems is a Managed Services Provider (MSP) that delivers proactive, subscription-based IT management to small and medium enterprises. Its core offering is managed IT services with flexible delivery models (Fully Managed, Co-Managed, Select Services) covering monitoring, maintenance, security, support desk, cloud, backup, networking, and Microsoft 365, supplemented by professional services for cloud migrations, CRM/HubSpot implementation, developer operations, and compliance readiness.
Product overview
Zenith Systems is a Managed Services Provider (MSP) offering a comprehensive portfolio of IT services and solutions. The core offering centers on Managed IT Services with flexible delivery models (Fully Managed, Co-Managed, Select Services). Key solutions include Cyber Security Services (vulnerability scanning, security awareness training, managed antivirus, DNS security), Developer Operations and Developer Support for software teams, CRM & Sales Enablement via HubSpot implementation, Business Continuity and Backup & Disaster Recovery, Compliance Readiness for Cyber Essentials/GDPR/ISO 27001, Cloud Services (Azure/AWS), Networking, Microsoft 365 Management, and Digital Transformation. The portfolio is organized around solutions (strategic outcomes like Cyber Security, Business Continuity, Developer Operations) supported by underlying services (Managed IT Services, Cloud Services, Networking, Consulting) and specific product modules (Managed Antivirus, DNS Security, Password Manager, Vulnerability Scanning, Remote Monitoring & Management, Email Protection). Sectors served include accountancy firms, charities/CICs, engineering firms, and software development companies.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive managed IT service for SMEs covering proactive maintenance, monitoring, security, and support desk access. Delivered via three flexible models: Fully Managed (complete IT department replacement), Co-Managed (augment existing IT team), and Select Services (individual services with no long-term commitment). Pricing is per user, per server, or per networking device with predictable monthly costs.
- Cyber Security Services Layered cyber security services for SMEs including vulnerability scanning, security awareness training, managed antivirus, DNS security and content filtering, password management, email protection, and compliance support for Cyber Essentials and Cyber Essentials Plus.
- Cloud Services Microsoft Azure and AWS cloud services for SMEs including consulting, migration, infrastructure as a service, security, compliance, hybrid cloud solutions, and ongoing managed services. Implements infrastructure as code using Terraform, Bicep, and ARM templates for cloud architecture.
- Backup & Disaster Recovery Automated cloud backup service with AES-256 encryption end-to-end, disaster recovery planning with defined RTO/RPO objectives, rapid recovery options, and regular testing and simulation services for SMEs.
- Microsoft 365 Management Microsoft 365 setup, migration, and ongoing management for SMEs including Exchange Online email, Teams deployment, SharePoint/OneDrive configuration, and security hardening with MFA and Conditional Access.
- Networking Network design, implementation, optimization, and management for SMEs including wireless networking, network security, cloud networking, and managed network services with 24/7 monitoring.
- Consulting Technical project consulting for SMEs covering cloud migrations, remote working enablement, infrastructure overhauls, software deployments, startup support bundles, and strategic IT planning.
- CRM Consulting & HubSpot Implementation End-to-end HubSpot services for SMEs including implementation, CRM migration from platforms such as Salesforce, Microsoft Dynamics, and Pipedrive, workflow automation, custom reporting, email marketing automation, and team training.
- Developer Support Operational service for software development teams covering managed cloud infrastructure, CI/CD pipeline maintenance, database and application server management, and observability configuration.
Quantifiable outcome
- Problems are prevented before they affect business operations through proactive monitoring
- +2 more outcomes
Companies that use Zenith Systems
Customer profileSegments5 records
Ideal customer profiles5 records
Zenith Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature3 records
Zenith Systems partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft Partner status. Provides Microsoft 365, Azure cloud services, and associated security and productivity tools that form the foundation of many Zenith Systems managed services offerings.
- VeeamcoreVeeam Software partner providing backup and disaster recovery solutions as part of Zenith Systems' business continuity services.
- HubSpotcoreHubSpot CRM implementation and consulting partner. Zenith Systems provides end-to-end HubSpot services including implementation, migration, workflow automation, and ongoing optimization as a core service offering.
- North East Chamber of CommerceminorMembership in the North East Chamber of Commerce demonstrates active investment in the regional business community and provides networking and business development opportunities.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Zenith Systems competitors and assessment
Company assessmentDirect peers
- ramsac: UK managed IT services provider focused on SMEs with cloud, security, and Microsoft 365 offerings — directly overlapping Zenith's core managed services proposition and target customer.
- Netstar: UK managed IT services provider supporting SMEs with IT support, cloud, and security services — directly overlapping Zenith's managed services and SME customer base.
- Air IT: UK MSP delivering managed IT, cloud, security, and compliance services to SME and mid-market clients; comparable offering mix and Microsoft-centric stack to Zenith Systems.
- Littlefish: UK-based managed IT and cyber security provider offering service desk, cloud, and infrastructure management to SME and mid-market customers; comparable managed services positioning to Zenith.
- Mirus IT: UK-based Managed Services Provider serving SMEs with managed IT, cloud, cyber security, and Microsoft 365 services — closely comparable in scope, customer profile, and delivery model to Zenith Systems.
- Proactive IT: UK MSP offering managed IT support, cloud, and cyber security to small and medium businesses — comparable SME focus, subscription model, and proactive support positioning.
- Blue Solutions: UK IT services provider offering managed IT, cloud, and Microsoft 365 services to small and medium businesses — comparable service portfolio and SME target market.
- Wirehouse: UK managed IT services company focused on cloud, security, and infrastructure support for SMEs — overlapping managed services delivery and Microsoft-centric stack.
Broad incumbents
- Computacenter: Large UK-headquartered IT services provider offering managed services, cloud, security, and workplace solutions across enterprise and mid-market — broader portfolio than Zenith but overlapping in managed IT and Microsoft ecosystem services.
- Capita: Major UK IT and business services group providing managed IT, cloud, and digital services to enterprise and public sector — operates at significantly larger scale with overlapping managed services capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Zenith Systems social profiles
Digital presenceZenith Systems compliance and trust
Trust signalCompliance3 records
Zenith Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zenith Systems leadership team
Management profileNumber of profiles
Profiles3 records
Zenith Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zenith Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zenith Systems
What does Zenith Systems do?
Zenith Systems is a Managed Services Provider (MSP) that delivers proactive, subscription-based IT management to small and medium enterprises. Its core offering is managed IT services with flexible delivery models (Fully Managed, Co-Managed, Select Services) covering monitoring, maintenance, security, support desk, cloud, backup, networking, and Microsoft 365, supplemented by professional services for cloud migrations, CRM/HubSpot implementation, developer operations, and compliance readiness.
Is Zenith Systems a public or private company?
Zenith Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Zenith Systems founded?
Zenith Systems was founded in 2020. It employs 1 to 10 people.
Where is Zenith Systems based?
Zenith Systems is headquartered in Killingworth, United Kingdom, in the Europe region.
How does Zenith Systems make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and CRM Consulting and HubSpot Implementation.
Who are Zenith Systems's main competitors?
Direct peers on record are ramsac, Netstar, Air IT, Littlefish, Mirus IT, Proactive IT, Blue Solutions and Wirehouse. Broad incumbents are Computacenter and Capita.
Does Zenith Systems have an API?
No public API is recorded for Zenith Systems.
What industry is Zenith Systems in?
Zenith Systems's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541513 and its SIC code is 7370.