MAK
MAK Sp. z o.o. is a Polish authorized multi-vendor distributor and service provider for office printing, production printing, wide-format devices, consumables, IT hardware, and office supplies. Founded in 1992, it serves public sector, education, healthcare, and enterprise clients across Poland from Toruń.
- Company typePrivate
- Founded1992
- HeadquartersTorun, Poland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MAK does
MAK Sp. z o.o. is a privately held Polish IT and office solutions company founded in 1992, headquartered in Toruń (ul. Kozacka 3) with a regional sales office in Łódź (ul. Elektronowa 8). The company operates as an authorized multi-vendor distributor and service provider for office printing, production printing (poligraphy), wide-format devices, consumables, IT hardware, office supplies, and related services across Poland, supported by a ~40-person qualified team and a warehouse inventory of approximately 22,000 active SKUs (~12,000 office products plus 10,000+ consumables for HP, Xerox, Canon, Epson, Ricoh, Brother, Lexmark, OKI and other brands).
The product portfolio spans three core categories: (1) office solutions including inkjet, laser, and LED multifunction devices from HP, Xerox, Brother, Lexmark, OKI and others; (2) production printing systems (Canon imagePRESS/varioPRINT, Xerox AltaLink/PrimeLink/Nuvera/Iridesse, Epson WorkForce Enterprise, Ricoh Pro) plus bindery and wide-format equipment (Roland, Graphtec, Summa) targeting commercial print houses and signage producers; and (3) consumables, print media, office supplies, computers/servers (Dell, HP, Lenovo, Fujitsu, Terra/Wortmann service authorization) and computer accessories. Services include print cost audits, managed print services built on YSoft SafeQ 5/6 and OptimiDoc platforms, Najem equipment leasing (usage-based monthly subscription with MAK-retained ownership), comprehensive service agreements, and in-house advertising/polygraphy production in Łódź.
The business model combines transactional hardware sales, recurring consumables and service contract revenue, subscription-based leasing, and project-based professional services. Go-to-market is sales-led and reference-driven, with dedicated key-account management (Dział Klienta Kluczowego), a specialized public procurement team (Zamówienia Publiczne) active in tender-based framework agreements, a direct B2B field sales force, an online shop (sklep), and channel partnerships with HP, Xerox, Canon, Epson, Ricoh, Fujifilm and others. Customer segments are weighted toward Polish public sector (courts, ministries, military, municipalities), higher education, healthcare, and industrial enterprises (KGHM, Grupa Azoty, MPK Poznań), with sustainability credentials anchored by HP Partner of the Year – Sustainability 2024 and HP Amplify Impact Leader status in 2026.
MAK firmographics
Firmographics- Name
- MAK
- Legal name
- MAK Spółka z ograniczoną odpowiedzialnością
- Website
- https://mak.com.pl
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MAK Sp. z o.o. is a Polish authorized multi-vendor distributor and service provider for office printing, production printing, wide-format devices, consumables, IT hardware, and office supplies. Founded in 1992, it serves public sector, education, healthcare, and enterprise clients across Poland from Toruń.
- Ownership category
- akta.pro rank
MAK industry classification
Industry- Product category
- Office Equipment and Managed Print Services
- NAICS
- Printing and Related Support Activities (323), Commercial Printing (except Screen and Books) (323111), Printing (32311)
- SIC
- Printing Trades Machinery & Equipment (3555), Service Industries For The Printing Trade (2790), Papers & Allied Products (2600)
- akta.pro primary industry
- Production & High-Volume Printing Systems (HDACAEAJ)
- akta.pro secondary industry
- Media Asset Management (MAM) Platforms (MPAHAGAA)
Keywords
Where MAK is headquartered
LocationHeadquarters
- HQ city
- Torun
- HQ country
- Poland
- HQ region
- Europe
Offices2 records
Markets served
MAK business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Marketing or Sales, Operations, Technology or R&D
Revenue model
- Hardware Sales: Sale of office printers, multifunction devices, wide-format plotters, production printing systems, computers, servers, and peripherals. Revenue is one-time per transaction, with potential for repeat purchases and consumables follow-on.
- Consumables Sales: Sale of original and compatible toners, inks, drums, print heads, ribbons, papers, and films. Over 10,000 products available from warehouse. Consumables are a recurring revenue stream driven by installed device base.
- Comprehensive Service Contracts: Comprehensive Service Agreement (Umowa Kompleksowej Obsługi Serwisowej) with monthly fees based on minimum print volume, plus per-page charges for overages. Includes all consumables, parts, repairs, and maintenance.
- Print Audits and Consultancy: Professional analysis of print environment with detailed reporting and optimization recommendations. Generates cost savings proposals and drives adoption of managed print services.
- Office Supplies Sales: Sale of office supplies, school supplies, ergonomic products, presentation equipment, archival products, envelopes, and food/chemical products through a ~12,000 product catalog.
- Device Leasing (Najem): Device leasing model for SMEs: clients pay only for usage (copies printed) as a monthly subscription. Equipment remains MAK property; full service included. Clients avoid capital expenditure and receive always-modern devices.
- Advertising and Printing Services: Digital and offset printing (business cards, flyers, posters, catalogs, boxes, books, calendars, personalized printing), wide-format printing (banners, roll-ups, rigid substrates), and promotional gadgets (lanyards, pens, mugs, keychains, USB drives, mousepads).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Device Leasing (Najem) - usage-based subscription |
| Subscription | Monthly | Comprehensive Service Agreement (Umowa Kompleksowej Obsługi Serwisowej) |
| Unit Pricing | Pay-as-you-go | Consumables - over 10,000 products |
| Transaction based/ take rate | Multi-year contract | Public procurement contracts |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
MAK product offering
Product offeringCore offering
MAK is an authorized Polish distributor and service provider of office printing, production printing, and wide-format equipment from leading brands such as HP, Xerox, Canon, Epson, Ricoh, and Fujifilm. The company sells printers, multifunction devices, plotters, computers, servers, consumables, office supplies, and accessories, and delivers managed print services (YSoft SafeQ, OptimiDoc), equipment leasing, advertising/polygraphy services, and comprehensive maintenance contracts to enterprises and public institutions across Poland.
Product overview
MAK is an IT office solutions provider offering a comprehensive portfolio centered on printing and document management. The core offering consists of three main pillars: office printing solutions (inkjet, laser, LED printers and multifunction devices), production printing solutions for the polygraphy industry (monochromatic and color production systems), and wide-format devices (plotters, cutting plotters, finishing equipment). These hardware platforms are supported by a full range of consumables (toners, inks, drums), print media, and office supplies, complemented by IT hardware (computers, servers, accessories). Services include print cost auditing, print environment management using YSoft SafeQ 5/6 and OptimiDoc software, equipment rental, advertising/polygraphy services, and comprehensive maintenance contracts. The company operates primarily as a distributor and service provider rather than a software platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Office Solutions (Rozwiązania dla biura)
Quantifiable outcome
- Print cost optimization through professional audits and managed print services
- +3 more outcomes
Companies that use MAK
Customer profileNamed customers14 records
Segments5 records
Ideal customer profiles5 records
MAK technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
MAK partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core.
- HP (Hewlett-Packard)coreHP is a core strategic partner for MAK. MAK holds the highest levels of HP Amplify Impact recognition (5-star Catalyst, Advocate, Leader, Sustainability Sales Leader 2026) and was named HP Partner of the Year in Sustainability in 2024. Products include HP printers, multifunction devices, wide-format plotters, consumables, and PCs/laptops. HP Amplify Impact partnership focuses on climate action, human rights, and digital equality.
- XeroxcoreAuthorized partner for Xerox printing solutions including AltaLink, PrimeLink, Nuvera, Versant, Iridesse, and Proficio production systems. Xerox is a key vendor for production printing solutions offered to commercial poligraphy clients.
- CanoncoreAuthorized partner for Canon production printing systems including imagePRESS, varioPRINT, imageRunner Advance DX series. Canon provides both monochromatic and color production printing solutions for commercial and institutional clients.
- EpsoncoreAuthorized partner for Epson inkjet production systems (WorkForce Enterprise series) and wide-format plotters. Products span office inkjet printers, production printers, and sublimation printing systems.
- RicohcoreAuthorized partner for Ricoh Pro series production printing systems (PRO C5300, PRO C7500, PRO C9500). Ricoh provides digital production printing solutions for high-volume commercial and enterprise clients.
- FujifilmcoreAuthorized partner for Fujifilm printing solutions, expanding MAK's portfolio of production printing options for the poligraphy segment.
- LenovocoreAuthorized partner for Lenovo computers and servers, expanding MAK's IT hardware portfolio for enterprise clients.
- BrothercoreAuthorized partner for Brother printers, multifunction devices, and label makers. Brother products complement MAK's office solutions offering.
- LexmarkcoreAuthorized partner for Lexmark printing solutions, adding another brand to MAK's multi-vendor office equipment portfolio.
- OKIcoreAuthorized partner for OKI printing solutions, including LED printers and multifunction devices for office environments.
- YSoft (SafeQ)coreYSoft SafeQ 5 and SafeQ 6 are the core print management platforms offered by MAK. These solutions provide secure print release, mobile printing, scan workflows, multi-site fleet management, billing codes, and environmental reporting. MAK acts as a reseller and integrator of YSoft solutions.
- OptimiDoccoreOptimiDoc is an alternative print management solution offered by MAK, providing print policy enforcement, authentication, mobile printing, and reporting capabilities alongside YSoft SafeQ.
- Instytut Papiernictwa i Poligrafii Politechniki ŁódzkiejcoreCollaboration with the Paper Science and Printing Institute of the Łódź University of Technology. MAK actively participates in industry conferences, training, and educational initiatives, keeping close to the market and future printing professionals.
- Technikum Poligraficzne w ŁodzicorePartnership with the Printing Vocational School in Łódź for education, training, and industry knowledge exchange. Supports development of future poligraphy professionals and keeps MAK connected to emerging market trends.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
MAK competitors and assessment
Company assessmentDirect peers
- ALSO Polska: Polish arm of ALSO Group, one of Europe's largest IT distributors. ALSO Polska distributes printing equipment, IT hardware, and supplies with a similar authorized-partner model, overlapping with MAK's IT distribution and printing supplies business across Poland.
- Komputronik S.A. Listed Polish IT retailer and B2B distributor of computers, peripherals, printers, and office equipment. Comparable in product breadth and Polish market focus, with stronger consumer-facing retail and e-commerce presence.
- AB S.A. (formerly ABC Data): Major Polish IT and office equipment distributor serving B2B and public-sector customers with hardware, consumables, and managed services. Directly comparable in distribution model, customer segments, and product portfolio across Poland.
- Konica Minolta Business Solutions Polska: Konica Minolta's Polish subsidiary is a direct competitor offering managed print services, production printing systems, and office equipment in Poland, with similar reliance on channel sales and public-sector accounts. Comparable in business model and target customer base.
- Lyreco Polska: Polish subsidiary of Lyreco, a leading European distributor of office supplies, printing supplies, and workplace products. Directly comparable in office supplies, consumables, and workplace solutions distribution across Poland.
Broad incumbents
- Ingram Micro: Global IT distribution giant with Polish operations. Sells printing hardware, consumables, and IT products at scale, competing with MAK on B2B and channel accounts. Operates broader international footprint but overlaps in product categories and customer base.
- Canon Polska: Polish subsidiary of Canon offering production and office printing equipment, MPS, and document solutions. Operates both direct sales and authorized partner channels, overlapping with MAK's Canon-authorized distribution business.
- HP Polska (HP Inc.): Polish subsidiary of HP Inc., MAK's largest strategic partner. HP sells direct to large enterprises and public sector while operating a partner channel where MAK competes. Represents both a key supplier and a potential bypass threat.
- Ricoh Polska: Polish subsidiary of Ricoh providing production printing systems, office printing, and managed document services. Overlaps directly with MAK's production printing and MPS offerings through direct enterprise sales.
- Xerox Polska: Polish subsidiary of Xerox offering production printing, managed print services, and document workflow solutions directly. Competes with MAK on enterprise print management contracts and represents a vendor that can also bypass authorized partners.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
MAK social profiles
Digital presenceMAK financial estimates
Financial estimateRevenue estimate
Valuation estimate
MAK leadership team
Management profileNumber of profiles
Profiles1 record
MAK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MAK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MAK
What does MAK do?
MAK is an authorized Polish distributor and service provider of office printing, production printing, and wide-format equipment from leading brands such as HP, Xerox, Canon, Epson, Ricoh, and Fujifilm. The company sells printers, multifunction devices, plotters, computers, servers, consumables, office supplies, and accessories, and delivers managed print services (YSoft SafeQ, OptimiDoc), equipment leasing, advertising/polygraphy services, and comprehensive maintenance contracts to enterprises and public institutions across Poland.
Is MAK a public or private company?
MAK is a private company. It is classified as unknown and is currently operating.
When was MAK founded?
MAK was founded in 1992. It employs 11 to 50 people.
Where is MAK based?
MAK is headquartered in Torun, Poland, in the Europe region.
How does MAK make money?
Seven revenue lines are on record. Hardware Sales are the primary driver. The others are consumables Sales, comprehensive Service Contracts, print Audits and Consultancy, office Supplies Sales, device Leasing (Najem) and advertising and Printing Services.
Who are MAK's main competitors?
Direct peers on record are ALSO Polska, Komputronik S.A., AB S.A. (formerly ABC Data), Konica Minolta Business Solutions Polska and Lyreco Polska. Broad incumbents are Ingram Micro, Canon Polska, HP Polska (HP Inc.), Ricoh Polska and Xerox Polska.
Does MAK have an API?
No public API is recorded for MAK.
What industry is MAK in?
MAK's product category is Office Equipment and Managed Print Services. Its primary akta.pro industry code is HDACAEAJ, Production & High-Volume Printing Systems, with a secondary code of MPAHAGAA, Media Asset Management (MAM) Platforms. Its NAICS code is 323 and its SIC code is 3555.