MAK

What MAK does

MAK Sp. z o.o. is a privately held Polish IT and office solutions company founded in 1992, headquartered in Toruń (ul. Kozacka 3) with a regional sales office in Łódź (ul. Elektronowa 8). The company operates as an authorized multi-vendor distributor and service provider for office printing, production printing (poligraphy), wide-format devices, consumables, IT hardware, office supplies, and related services across Poland, supported by a ~40-person qualified team and a warehouse inventory of approximately 22,000 active SKUs (~12,000 office products plus 10,000+ consumables for HP, Xerox, Canon, Epson, Ricoh, Brother, Lexmark, OKI and other brands).

The product portfolio spans three core categories: (1) office solutions including inkjet, laser, and LED multifunction devices from HP, Xerox, Brother, Lexmark, OKI and others; (2) production printing systems (Canon imagePRESS/varioPRINT, Xerox AltaLink/PrimeLink/Nuvera/Iridesse, Epson WorkForce Enterprise, Ricoh Pro) plus bindery and wide-format equipment (Roland, Graphtec, Summa) targeting commercial print houses and signage producers; and (3) consumables, print media, office supplies, computers/servers (Dell, HP, Lenovo, Fujitsu, Terra/Wortmann service authorization) and computer accessories. Services include print cost audits, managed print services built on YSoft SafeQ 5/6 and OptimiDoc platforms, Najem equipment leasing (usage-based monthly subscription with MAK-retained ownership), comprehensive service agreements, and in-house advertising/polygraphy production in Łódź.

The business model combines transactional hardware sales, recurring consumables and service contract revenue, subscription-based leasing, and project-based professional services. Go-to-market is sales-led and reference-driven, with dedicated key-account management (Dział Klienta Kluczowego), a specialized public procurement team (Zamówienia Publiczne) active in tender-based framework agreements, a direct B2B field sales force, an online shop (sklep), and channel partnerships with HP, Xerox, Canon, Epson, Ricoh, Fujifilm and others. Customer segments are weighted toward Polish public sector (courts, ministries, military, municipalities), higher education, healthcare, and industrial enterprises (KGHM, Grupa Azoty, MPK Poznań), with sustainability credentials anchored by HP Partner of the Year – Sustainability 2024 and HP Amplify Impact Leader status in 2026.

Name

MAK

Legal name

MAK Spółka z ograniczoną odpowiedzialnością

Website

https://mak.com.pl

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

MAK Sp. z o.o. is a Polish authorized multi-vendor distributor and service provider for office printing, production printing, wide-format devices, consumables, IT hardware, and office supplies. Founded in 1992, it serves public sector, education, healthcare, and enterprise clients across Poland from Toruń.

Ownership category

akta.pro rank

Product category

Office Equipment and Managed Print Services

NAICS

Printing and Related Support Activities (323), Commercial Printing (except Screen and Books) (323111), Printing (32311)

SIC

Printing Trades Machinery & Equipment (3555), Service Industries For The Printing Trade (2790), Papers & Allied Products (2600)

akta.pro primary industry

Production & High-Volume Printing Systems (HDACAEAJ)

akta.pro secondary industry

Media Asset Management (MAM) Platforms (MPAHAGAA)

Keywords

• Managed print services
• Office printing equipment
• Production printing systems
• Printing consumables supply
• Wide-format printing devices

Headquarters

HQ city

Torun

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Hardware Sales: Sale of office printers, multifunction devices, wide-format plotters, production printing systems, computers, servers, and peripherals. Revenue is one-time per transaction, with potential for repeat purchases and consumables follow-on.
2. Consumables Sales: Sale of original and compatible toners, inks, drums, print heads, ribbons, papers, and films. Over 10,000 products available from warehouse. Consumables are a recurring revenue stream driven by installed device base.
3. Comprehensive Service Contracts: Comprehensive Service Agreement (Umowa Kompleksowej Obsługi Serwisowej) with monthly fees based on minimum print volume, plus per-page charges for overages. Includes all consumables, parts, repairs, and maintenance.
4. Print Audits and Consultancy: Professional analysis of print environment with detailed reporting and optimization recommendations. Generates cost savings proposals and drives adoption of managed print services.
5. Office Supplies Sales: Sale of office supplies, school supplies, ergonomic products, presentation equipment, archival products, envelopes, and food/chemical products through a ~12,000 product catalog.
6. Device Leasing (Najem): Device leasing model for SMEs: clients pay only for usage (copies printed) as a monthly subscription. Equipment remains MAK property; full service included. Clients avoid capital expenditure and receive always-modern devices.
7. Advertising and Printing Services: Digital and offset printing (business cards, flyers, posters, catalogs, boxes, books, calendars, personalized printing), wide-format printing (banners, roll-ups, rigid substrates), and promotional gadgets (lanyards, pens, mugs, keychains, USB drives, mousepads).

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

MAK is an authorized Polish distributor and service provider of office printing, production printing, and wide-format equipment from leading brands such as HP, Xerox, Canon, Epson, Ricoh, and Fujifilm. The company sells printers, multifunction devices, plotters, computers, servers, consumables, office supplies, and accessories, and delivers managed print services (YSoft SafeQ, OptimiDoc), equipment leasing, advertising/polygraphy services, and comprehensive maintenance contracts to enterprises and public institutions across Poland.

Product overview

MAK is an IT office solutions provider offering a comprehensive portfolio centered on printing and document management. The core offering consists of three main pillars: office printing solutions (inkjet, laser, LED printers and multifunction devices), production printing solutions for the polygraphy industry (monochromatic and color production systems), and wide-format devices (plotters, cutting plotters, finishing equipment). These hardware platforms are supported by a full range of consumables (toners, inks, drums), print media, and office supplies, complemented by IT hardware (computers, servers, accessories). Services include print cost auditing, print environment management using YSoft SafeQ 5/6 and OptimiDoc software, equipment rental, advertising/polygraphy services, and comprehensive maintenance contracts. The company operates primarily as a distributor and service provider rather than a software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Office Solutions (Rozwiązania dla biura)

Quantifiable outcome

• Print cost optimization through professional audits and managed print services
• +3 more outcomes

Named customers14 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core.

• HP (Hewlett-Packard)coreTechnology or IntegrationHP is a core strategic partner for MAK. MAK holds the highest levels of HP Amplify Impact recognition (5-star Catalyst, Advocate, Leader, Sustainability Sales Leader 2026) and was named HP Partner of the Year in Sustainability in 2024. Products include HP printers, multifunction devices, wide-format plotters, consumables, and PCs/laptops. HP Amplify Impact partnership focuses on climate action, human rights, and digital equality.
• XeroxcoreTechnology or IntegrationAuthorized partner for Xerox printing solutions including AltaLink, PrimeLink, Nuvera, Versant, Iridesse, and Proficio production systems. Xerox is a key vendor for production printing solutions offered to commercial poligraphy clients.
• CanoncoreTechnology or IntegrationAuthorized partner for Canon production printing systems including imagePRESS, varioPRINT, imageRunner Advance DX series. Canon provides both monochromatic and color production printing solutions for commercial and institutional clients.
• EpsoncoreTechnology or IntegrationAuthorized partner for Epson inkjet production systems (WorkForce Enterprise series) and wide-format plotters. Products span office inkjet printers, production printers, and sublimation printing systems.
• RicohcoreTechnology or IntegrationAuthorized partner for Ricoh Pro series production printing systems (PRO C5300, PRO C7500, PRO C9500). Ricoh provides digital production printing solutions for high-volume commercial and enterprise clients.
• FujifilmcoreTechnology or IntegrationAuthorized partner for Fujifilm printing solutions, expanding MAK's portfolio of production printing options for the poligraphy segment.
• LenovocoreTechnology or IntegrationAuthorized partner for Lenovo computers and servers, expanding MAK's IT hardware portfolio for enterprise clients.
• BrothercoreTechnology or IntegrationAuthorized partner for Brother printers, multifunction devices, and label makers. Brother products complement MAK's office solutions offering.
• LexmarkcoreTechnology or IntegrationAuthorized partner for Lexmark printing solutions, adding another brand to MAK's multi-vendor office equipment portfolio.
• OKIcoreTechnology or IntegrationAuthorized partner for OKI printing solutions, including LED printers and multifunction devices for office environments.
• YSoft (SafeQ)coreTechnology or IntegrationYSoft SafeQ 5 and SafeQ 6 are the core print management platforms offered by MAK. These solutions provide secure print release, mobile printing, scan workflows, multi-site fleet management, billing codes, and environmental reporting. MAK acts as a reseller and integrator of YSoft solutions.
• OptimiDoccoreTechnology or IntegrationOptimiDoc is an alternative print management solution offered by MAK, providing print policy enforcement, authentication, mobile printing, and reporting capabilities alongside YSoft SafeQ.
• Instytut Papiernictwa i Poligrafii Politechniki ŁódzkiejcoreStrategic or Co-development PartnerCollaboration with the Paper Science and Printing Institute of the Łódź University of Technology. MAK actively participates in industry conferences, training, and educational initiatives, keeping close to the market and future printing professionals.
• Technikum Poligraficzne w ŁodzicoreStrategic or Co-development PartnerPartnership with the Printing Vocational School in Łódź for education, training, and industry knowledge exchange. Supports development of future poligraphy professionals and keeps MAK connected to emerging market trends.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ALSO Polska: Polish arm of ALSO Group, one of Europe's largest IT distributors. ALSO Polska distributes printing equipment, IT hardware, and supplies with a similar authorized-partner model, overlapping with MAK's IT distribution and printing supplies business across Poland.
• Komputronik S.A. Listed Polish IT retailer and B2B distributor of computers, peripherals, printers, and office equipment. Comparable in product breadth and Polish market focus, with stronger consumer-facing retail and e-commerce presence.
• AB S.A. (formerly ABC Data): Major Polish IT and office equipment distributor serving B2B and public-sector customers with hardware, consumables, and managed services. Directly comparable in distribution model, customer segments, and product portfolio across Poland.
• Konica Minolta Business Solutions Polska: Konica Minolta's Polish subsidiary is a direct competitor offering managed print services, production printing systems, and office equipment in Poland, with similar reliance on channel sales and public-sector accounts. Comparable in business model and target customer base.
• Lyreco Polska: Polish subsidiary of Lyreco, a leading European distributor of office supplies, printing supplies, and workplace products. Directly comparable in office supplies, consumables, and workplace solutions distribution across Poland.

Broad incumbents

• Ingram Micro: Global IT distribution giant with Polish operations. Sells printing hardware, consumables, and IT products at scale, competing with MAK on B2B and channel accounts. Operates broader international footprint but overlaps in product categories and customer base.
• Canon Polska: Polish subsidiary of Canon offering production and office printing equipment, MPS, and document solutions. Operates both direct sales and authorized partner channels, overlapping with MAK's Canon-authorized distribution business.
• HP Polska (HP Inc.): Polish subsidiary of HP Inc., MAK's largest strategic partner. HP sells direct to large enterprises and public sector while operating a partner channel where MAK competes. Represents both a key supplier and a potential bypass threat.
• Ricoh Polska: Polish subsidiary of Ricoh providing production printing systems, office printing, and managed document services. Overlaps directly with MAK's production printing and MPS offerings through direct enterprise sales.
• Xerox Polska: Polish subsidiary of Xerox offering production printing, managed print services, and document workflow solutions directly. Competes with MAK on enterprise print management contracts and represents a vendor that can also bypass authorized partners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Makspzoo

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MAK