What CloudMD does

CloudMD is a healthcare SaaS platform built and operated by Xynapx, Inc., a Philippine corporation headquartered in Mandaue City, Cebu. The platform provides licensed Filipino physicians with a fully integrated practice management system that combines electronic medical records (EMR), telemedicine, appointment scheduling, patient database management, clinical documentation, inventory tracking, billing, and practice reporting in a single web-based application. A companion patient-facing portal and mobile app, CloudPx, allows patients to find doctors, request e-consultations, conduct video/audio/chat visits through the CloudMD Virtual Room, and receive electronic prescriptions, lab orders, and medical letters. The systems are deployed as browser-based and mobile applications, with proprietary components including a Unique Patient Pin (UPP) registration accelerator and specialty-specific form libraries spanning 90+ medical specialties.

The company operates on a two-sided model. On the doctor side, CloudMD charges a recurring subscription fee (undisclosed publicly) plus an optional one-time implementation fee for onboarding, and was offered free during the COVID-19 pandemic to medical frontliners. On the patient side, doctors set their own consultation fees, and CloudMD captures a Php 50 service fee per transaction routed through an embedded PayMaya integration handled by Xynapx. The platform is DOH-accredited as a telehealth provider, uses HIPAA-patterned security exceeding the Philippines Data Privacy Act of 2012, and is PCI-DSS validated through its payment partners. Government deployments include GugMed (Municipality of Liloan, April 2020) and SugboMed (Province of Cebu, April 2020), under which LGU representatives were trained in batches by CloudMD's leadership to onboard constituents to the platform.

The go-to-market combines a self-serve, product-led growth model with community-led acquisition: doctors register directly via the website, complete video-verified KYC, and gain access; word-of-mouth among medical professionals and a private Facebook group (CloudMD Community) amplify acquisition; recurring "How-To" webinars serve as event-driven demand generation. Revenue mechanics are split between subscription (doctors), one-time implementation fees, and per-transaction service fees (patients), with all processing and disbursement handled via PayMaya. The company has no disclosed external funding, three named executives (CEO John Jay Yuvallos, COO Rich Arnold Tuadles, CFO John Lery Chik), and operates with 51-100 employees entirely within the Philippines.

Name

CloudMD

Legal name

Xynapx, Inc.

Website

https://cloudmd.com.ph

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

CloudMD (by Xynapx, Inc.) is a Philippine DOH-accredited, cloud-based EMR and practice management SaaS platform for licensed Filipino physicians, paired with the patient-facing CloudPx telemedicine portal and mobile app, monetized via doctor subscriptions, implementation fees, and transaction-based service fees.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Offices of Other Health Practitioners (6213), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Electronic medical records
• Practice management software
• Telemedicine platform
• Healthcare SaaS
• Patient portal

Headquarters

HQ city

Mandaue City

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Doctor Subscription Fees: CloudMD charges doctors a recurring subscription fee for access to the CloudMD practice management platform. The subscription covers data hosting and storage. During the COVID-19 pandemic, CloudMD was offered for free as a contribution to the pandemic response. Upon expiration of the free period, standard subscription rates apply, billed monthly or annually. Default billing is monthly on the same day each month. An optional one-time Implementation Fee may also apply covering administrative onboarding costs, training, and logistics.
2. Professional Fees / Telemedicine Consultation Fees: Doctors using CloudMD and CloudPx can charge patients professional fees for e-consultation services. Doctors set their own consultation fees (free or paid) displayed on their CloudPx profile. Payment is collected via PayMaya, with a Php 50 service fee per transaction paid by the patient to cover payment processing costs. Xynapx, Inc. disburses collected payments to doctors on the following Thursday for transactions reaching a minimum of Php 2,000. Doctors can waive fees post-consultation at their discretion.
3. Optional Implementation Fee: An optional one-time Implementation Fee is imposed on clients/users to cover the administrative costs of adding a user to the system, training expenses, and other necessary logistics. This is charged separately from recurring subscription fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

CloudMD is a fully integrated, web-based practice management and electronic medical records (EMR) SaaS platform for licensed Philippine physicians, combining clinical documentation, appointment scheduling, patient database management, inventory, billing, and practice reporting with built-in telemedicine via the CloudMD Virtual Room. It works in conjunction with CloudPx, a patient-facing companion portal and mobile app (iOS/Android) that enables e-consultation booking, virtual clinic access, and electronic retrieval of prescriptions, lab orders, and medical letters. Doctors access CloudMD via browser with a recurring subscription; patients access CloudPx free, paying doctor-set professional fees processed through PayMaya.

Product overview

CloudMD is a unified, web-based practice management SaaS platform for licensed Philippine physicians, consisting of the CloudMD core product (EMR/PM system with built-in telemedicine) and its companion patient-facing portal CloudPx. CloudMD handles clinical documentation, appointment scheduling, patient database management, inventory, billing, and the CloudMD Virtual Room for e-consultations. CloudPx extends the platform to patients, enabling doctor discovery, appointment requests, secure messaging, and retrieval of prescriptions, lab orders, and medical letters. Both products are developed and owned by Xynapx, Inc., are DOH-accredited telehealth providers, and are governed by HIPAA-inspired security protocols and the Philippines Data Privacy Act of 2012.

Differentiator

Problem solved

Functional benefit

Products and services

• CloudMD Fully integrated web-based practice management and electronic medical records (EMR) platform for licensed Philippine physicians, combining clinical documentation, appointment scheduling, patient database, inventory, billing, practice reporting, and built-in telemedicine via the CloudMD Virtual Room (video, audio, and chat e-consultations). Sold as a recurring subscription, it is targeted at doctors across all medical specialties who need a digital, DOH-accredited alternative to paper records and generic messaging apps.
• CloudPx Patient-facing companion portal and mobile app (iOS App Store and Google Play) that lets patients find doctors in a directory, request e-consult appointments, enter the CloudMD Virtual Room for telemedicine sessions, retrieve electronic prescriptions, lab and imaging orders, and medical letters, and communicate securely with doctors. Free to patients; doctor-set consultation fees are processed through the embedded PayMaya payment gateway.

Quantifiable outcome

• DOH accreditation achieved after month-long vetting process
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core.

• Province of CebucoreStrategic or Co-development Partner · 30 April 2020The Province of Cebu, under Governor Gwen Garcia, partnered with Xynapx Technologies to formally launch SugboMed, a telemedicine program addressing non-emergency medical conditions of Cebuanos. To roll out this program, CloudMD's CEO John Jay Yuvallos, COO Rich Arnold Tuadles, and CFO John Lery Chik trained representatives from different municipalities and cities under the Province of Cebu in batches on how to use CloudMD and CloudPx.
• Municipality of LiloancoreStrategic or Co-development Partner · 17 April 2020The Municipality of Liloan partnered with Xynapx Technologies (developer of CloudMD and CloudPx) to launch GugMed, a telemedicine program providing convenient access to medical consultations without physical visits to health centers. The program connected people online with doctors for COVID-19 and non-COVID-19 related medical queries through video conferencing and chat.
• Department of Health (DOH), PhilippinescoreStrategic or Co-development PartnerCloudMD and CloudPx underwent a month-long vetting process by the DOH Philippines, which scrutinized the platforms' processes, security protocols, and overall ecosystem. After the review, CloudMD and CloudPx were officially announced as accredited telehealth partners of the DOH, providing regulatory credibility and institutional endorsement for the platform.
• PayMayacoreTechnology or IntegrationPayMaya serves as the third-party payment solutions provider integrated into CloudMD and CloudPx for processing professional fees charged by doctors for telemedicine consultations. Patients receive payment links via SMS, email, and CloudPx, and can pay through PayMaya's credit card or QR code payment options. PayMaya charges a Php 50 service fee per transaction. Xynapx, Inc. disburses collected payments to doctors.
• Xynapx, Inc.coreOthersXynapx, Inc. is the parent company and sole proprietor of CloudMD and CloudPx. It is a Philippine corporation with primary business address at Unit 505, 5/F OITC 2 Building, Oakridge Business Park, Mandaue, Cebu. Xynapx developed both CloudMD (doctor-facing EMR and practice management) and CloudPx (patient-facing telemedicine portal) and handles all service delivery, technical support, and platform development.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Practo: India-headquartered digital healthcare platform combining doctor directory, teleconsultations, EMR for clinics, and pharmacy. Directly comparable on the practice-management + telemedicine bundle, though serving India and select SEA markets.
• Halodoc: Indonesia's largest telehealth platform offering doctor consultations, pharmacy delivery, and home lab services. Comparable as a regional incumbent in the same virtual primary-care category, though at much larger scale and with pharmacy/logistics adjacencies.
• Alodokter: Indonesia-based telehealth and health-content platform with teleconsultations, doctor directory, and hospital booking. Comparable as a regional virtual-care incumbent with similar DTC patient-acquisition playbook.
• Doctor Anywhere: Southeast Asia-headquartered omnichannel healthcare provider with video consultations, chronic care, and marketplace services across Singapore, Malaysia, Thailand, Philippines, and Vietnam. Overlaps with CloudMD in DTC primary-care video consultations and Philippine operations.
• PING AN Good Doctor (Ping An Healthcare and Technology): China's largest online healthcare platform combining family doctor services, AI-assisted triage, and hospital network. Indirectly comparable as a scaled incumbent demonstrating the trajectory of integrated virtual-care platforms.

Emerging players

• Medifi: Philippine-focused telemedicine startup offering online consultations across multiple specialties. Comparable as a domestic emerging player competing for the same Philippine doctor and patient segments.

Direct peers

• KonsultaMD: Philippine telehealth platform offering 24/7 doctor consultations via phone and video for individual and corporate subscribers. Direct competitor in the same DTC virtual-care market, especially for general medicine consultations.
• HealthNow: Philippine telehealth app jointly backed by Ayala Corporation and Globe Telecom, offering video consultations, medicine delivery, and at-home diagnostics. Direct competitor in DTC virtual primary care with significantly greater institutional funding.
• SeeYouDoc: Philippine telemedicine and clinic-management platform providing online consultations and electronic medical records for doctors. Closely comparable because it bundles EMR with telehealth, directly overlapping CloudMD's core product scope.

Regional players

• MyDoc: Singapore-based telehealth platform serving Southeast Asia with video consultations, e-prescriptions, and corporate wellness programs. Comparable on B2B SaaS telehealth distribution, but primarily Singapore-anchored rather than Philippines-focused.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cloudmdsoftware
• Xx.com/cloudmdpage

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CloudMD