Autoaid
AutoAid is a 47-year-old, family-owned independent auto repair shop in Van Nuys, California, offering mechanical repair, preventive maintenance, and fleet services for individual vehicle owners and commercial fleet operators across the San Fernando Valley.
- Company typePrivate
- Founded1979
- HeadquartersVan Nuys, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Autoaid does
AutoAid is a family-owned independent automotive repair shop founded in 1979 by Jack Bulko in Van Nuys, California, operating from a single brick-and-mortar location at 14852 Vanowen St. The company began as a 24/7 mobile mechanic service and transitioned into a full-service shop; it is currently managed day-to-day by Jack's son Dave Bulko. It employs 1–10 team members (approximately 9 listed, all ASE-certified) and serves individual vehicle owners and commercial fleet operators across the San Fernando Valley and greater Los Angeles.
The service portfolio spans core mechanical repair and preventive maintenance — engine, transmission, brake, electrical, AC, cooling, suspension, tires, oil change, tune-up, windshield replacement, and towing — augmented by specialized lines for European, Japanese, Korean, hybrid, and electric vehicles (including Tesla), and dedicated fleet maintenance programs. Service delivery is grounded in standard automotive diagnostic tools and on-site charging infrastructure, with warranty terms up to 36 months / 36,000 miles on major repairs, a complimentary 38-point courtesy check, and AAA Approved Auto Repair accreditation.
The business model is professional-services revenue from one-time repair transactions and recurring preventive maintenance, supplemented by B2B fleet contracts. AutoAid generates work via walk-ins, online appointment booking, phone, pick-up/delivery, and shuttle service, and is a preferred vendor for national fleet management companies (ARI, Element, Enterprise Fleet Management, GE Capital, Merchant Fleet). Marketing is decentralized across Google, Yelp, Facebook, Instagram, X, TikTok, Nextdoor, and a blog, anchored by 500+ five-star Google reviews and the registered brand identity "The Mensch with the Wrench."
Autoaid firmographics
Firmographics- Name
- Autoaid
- Legal name
- AutoAid
- Website
- https://autoaidrescue.com
- Company type
- Private
- Founded year
- 1979
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- AutoAid is a 47-year-old, family-owned independent auto repair shop in Van Nuys, California, offering mechanical repair, preventive maintenance, and fleet services for individual vehicle owners and commercial fleet operators across the San Fernando Valley.
- Ownership category
- akta.pro rank
Autoaid industry classification
Industry- Product category
- Auto Repair Services
- NAICS
- General Automotive Repair (811111), Automotive Mechanical and Electrical Repair and Maintenance (81111), Automotive Repair and Maintenance (8111)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Mobile Auto Repair & Roadside Assistance (TLAKAAAL)
Keywords
Where Autoaid is headquartered
LocationHeadquarters
- HQ city
- Van Nuys
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Autoaid business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Auto Repair Services: One-time service transactions for auto repair and maintenance including engine repair, brake service, AC repair, electrical repair, and other mechanical services. Revenue generated through diagnostic fees, parts, and labor charges.
- Preventive Maintenance Services: Recurring maintenance services including oil changes, tire rotations, wheel alignments, and scheduled inspections for individual and fleet customers.
- Fleet Services: Ongoing fleet maintenance contracts and priority service agreements with commercial businesses managing vehicle fleets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | New Customer Special |
| Other | Pay-as-you-go | Preventive Maintenance Discount |
| Other | Pay-as-you-go | Brake Service Special |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels9 records
Autoaid product offering
Product offeringCore offering
AutoAid is a family-owned auto repair shop in Van Nuys, California, providing comprehensive automotive repair and maintenance services for individual vehicle owners and commercial fleets. The shop offers brake repair, engine repair, AC repair, electrical diagnostics, cooling system service, oil changes, tire installation, wheel alignment, windshield replacement, towing, and tune-ups, with specialty expertise in hybrid, European, Japanese, and Korean vehicles. Services are backed by a 12-month/12,000-mile warranty, a lifetime warranty on brake service, and on-site EV charging.
Product overview
AutoAid is a family-owned auto repair shop operating since 1979 in Van Nuys, California, offering a comprehensive suite of automotive repair and maintenance services. The company operates as a single-location service provider rather than a software platform. Its service portfolio centers on core mechanical repair services (brake repair, engine repair, suspension repair, cooling system repair, electrical repair, AC repair, oil changes, tire services, towing, and windshield replacement) augmented by specialized vehicle category expertise (European, Japanese, and Korean auto repair, plus hybrid vehicle services) and dedicated fleet services for commercial customers. All services are delivered through its ASE-certified technicians at one physical shop location, backed by various warranty terms depending on service type.
Differentiator
Problem solved
Functional benefit
Products and services
- Auto AC Repair Repair and recharging of automotive air conditioning systems, including diagnosis of cooling issues, leak detection, compressor service, and refrigerant recharge. Targeted at individual vehicle owners in the Van Nuys, CA area experiencing climate control failures or reduced cooling performance.
- Auto Electrical Repair Diagnostics and repair of vehicle electrical systems, including battery, alternator, starter, wiring, sensors, and electronic control modules. Targeted at individual vehicle owners experiencing electrical faults, warning lights, or non-starting vehicles.
- Brake Repair Comprehensive brake system service including pad replacement, rotor resurfacing or replacement, caliper service, brake line repair, and brake fluid exchange. Backed by a lifetime warranty on brake service. Targeted at individual vehicle owners needing brake maintenance or repair.
- Car Battery Replacement Vehicle battery testing, replacement, and terminal cleaning, with proper disposal of old batteries. Targeted at individual vehicle owners with dead, weak, or aging batteries.
- Car Maintenance Scheduled vehicle maintenance services based on manufacturer recommendations, including multi-point inspections, fluid checks, and component servicing. Targeted at individual vehicle owners seeking preventive care to extend vehicle life.
- Cooling System Repair Repair and service of vehicle cooling systems, including radiator replacement, thermostat service, water pump replacement, coolant flush, and hose replacement. Targeted at individual vehicle owners experiencing overheating or cooling system issues.
- Engine Repair Diagnostics and repair of engine components, including timing belt service, head gasket repair, valve service, and major engine work. Targeted at individual vehicle owners experiencing engine performance issues, misfires, or mechanical failures.
- European Auto Repair Specialized repair and maintenance for European vehicle brands such as BMW, Mercedes-Benz, Audi, Volkswagen, Volvo, and MINI, using brand-appropriate parts and procedures. Targeted at individual owners of European vehicles in the Van Nuys area.
- Fleet Services Comprehensive fleet maintenance and repair program for commercial fleet operators, including scheduled preventive maintenance, priority service, and partnership programs with fleet management companies such as Enterprise Fleet Management, Holman, and GPS. Targeted at commercial fleet owners and fleet management companies in the Los Angeles area.
- Hybrid Vehicle Services Specialized maintenance and repair for hybrid and electric vehicles, including battery diagnostics, high-voltage system service, inverter service, and regenerative brake service, supported by an on-site EV charging station. Targeted at hybrid and EV owners in the Van Nuys area.
- Japanese Auto Repair Specialized repair and maintenance for Japanese vehicle brands such as Toyota, Honda, Nissan, Subaru, Mazda, Lexus, and Acura, using OEM-spec procedures and parts. Targeted at individual owners of Japanese vehicles in the Van Nuys area.
- Korean Auto Repair Specialized repair and maintenance for Korean vehicle brands such as Hyundai and Kia, using brand-appropriate parts and service procedures. Targeted at individual owners of Korean vehicles in the Van Nuys area.
- New Tire Installation Mounting and balancing of new tires, including disposal of old tires and valve stem service. Targeted at individual vehicle owners purchasing replacement tires.
- Oil Change Routine oil and filter change service using conventional, synthetic blend, and full synthetic oils meeting manufacturer specifications, with a complimentary multi-point inspection. Targeted at individual vehicle owners on a 3,000-7,500 mile service interval.
- Suspension Repair Diagnosis and repair of suspension components including struts, shocks, control arms, ball joints, tie rods, and wheel bearings. Targeted at individual vehicle owners experiencing poor ride quality, uneven tire wear, or handling issues.
- Tire Repair Plug and patch repair of punctured tires, including dismount, patch application, and rebalance. Targeted at individual vehicle owners with flat or slow-leaking tires.
- Tire Shop Tire sales and related services including new tires, used tires, and tire repair. Targeted at individual vehicle owners in the Van Nuys area needing tire replacement.
- Towing Vehicle towing and recovery service to bring disabled vehicles to the AutoAid shop. Targeted at individual vehicle owners with non-running or accident-damaged vehicles.
- Tune-Up Engine tune-up service including spark plug replacement, fuel system cleaning, air filter replacement, and ignition system inspection. Targeted at individual vehicle owners experiencing reduced fuel economy, rough idle, or performance loss.
- Wheel Alignment & Tire Rotation Computerized four-wheel alignment, tire rotation, and balancing to extend tire life and improve vehicle handling. Targeted at individual vehicle owners seeking preventive tire and suspension maintenance.
- Windshield Replacement Removal and replacement of cracked or damaged windshields using OEM-equivalent glass and proper urethane bonding procedures. Targeted at individual vehicle owners with windshield damage.
Quantifiable outcome
- Over 500 five-star Google reviews rating the shop as 'Excellent'
- +2 more outcomes
Companies that use Autoaid
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Autoaid technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Autoaid partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- ARIcoreNational fleet management company partnership. AutoAid serves as a preferred vendor for fleet vehicle maintenance and repairs.
- ElementcoreNational fleet management company partnership. AutoAid serves as a preferred vendor for fleet vehicle maintenance and repairs.
- Enterprise Fleet ManagementcoreNational fleet management company partnership. AutoAid serves as a preferred vendor for fleet vehicle maintenance and repairs.
- Merchant FleetcoreNational fleet management company partnership. AutoAid serves as a preferred vendor for fleet vehicle maintenance and repairs.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Autoaid competitors and assessment
Company assessmentDirect peers
- Big O Tires: Franchise tire and automotive service retailer with multi-brand vehicle servicing. Comparable tire-centric service mix and warranty-backed offerings.
- Midas: National auto service franchise specializing in brakes, tires, and general maintenance with consumer and fleet service programs. Comparable full-service repair footprint and warranty positioning.
- Jiffy Lube: National quick-service franchise primarily focused on oil changes and preventive maintenance. Comparable preventive maintenance revenue stream and franchise multi-location model, though narrower in repair scope.
- AAMCO Transmissions & Total Car Care: National franchise offering full-service auto repair with transmission specialization, fleet service offerings, and nationwide warranty coverage. Directly comparable multi-brand repair scope and warranty structure.
- Grease Monkey: National quick-service franchise for oil changes, fluid maintenance, and minor repairs. Comparable preventive maintenance revenue stream and franchise local-presence model.
- Christian Brothers Automotive: Faith-based full-service auto repair franchise operating on family-values, transparency, and trust. Closest comparable to AutoAid in values-driven positioning, broad mechanical scope, and warranty-backed service model.
- Meineke Car Care Centers: National franchise providing general automotive repair, maintenance, and tire services to consumer and fleet customers. Comparable multi-service offering and franchise-driven local presence model.
Broad incumbents
- Pep Boys: Large national auto service and retail chain offering tires, parts, and repair services. Comparable broad service offering across consumer and fleet segments, but at significantly larger scale.
- Firestone Complete Auto Care: Bridgestone-owned national chain providing tire sales, installations, and general vehicle maintenance. Comparable consumer-plus-fleet service mix with warranty-backed offerings.
- Monro Muffler/Brake & Service: Public multi-brand auto service chain (Monro, Tire Choice, Mr. Tire) offering general repair, tires, and maintenance across the U.S. Comparable general repair and tire retail model, scaled much larger.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks4 records
Key highlights6 records
Customer concentration
Autoaid social profiles
Digital presenceAutoaid financial estimates
Financial estimateRevenue estimate
Valuation estimate
Autoaid leadership team
Management profileNumber of profiles
Profiles2 records
Autoaid funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Autoaid M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Autoaid
What does Autoaid do?
AutoAid is a family-owned auto repair shop in Van Nuys, California, providing comprehensive automotive repair and maintenance services for individual vehicle owners and commercial fleets. The shop offers brake repair, engine repair, AC repair, electrical diagnostics, cooling system service, oil changes, tire installation, wheel alignment, windshield replacement, towing, and tune-ups, with specialty expertise in hybrid, European, Japanese, and Korean vehicles. Services are backed by a 12-month/12,000-mile warranty, a lifetime warranty on brake service, and on-site EV charging.
Is Autoaid a public or private company?
Autoaid is a private company. It is classified as family owned and is currently operating.
When was Autoaid founded?
Autoaid was founded in 1979. It employs 1 to 10 people.
Where is Autoaid based?
Autoaid is headquartered in Van Nuys, United States, in the North America region.
How does Autoaid make money?
Three revenue lines are on record. Auto Repair Services are the primary driver. The others are preventive Maintenance Services and fleet Services.
Who are Autoaid's main competitors?
Direct peers on record are Big O Tires, Midas, Jiffy Lube, AAMCO Transmissions & Total Car Care, Grease Monkey, Christian Brothers Automotive and Meineke Car Care Centers. Broad incumbents are Pep Boys, Firestone Complete Auto Care and Monro Muffler/Brake & Service.
Does Autoaid have an API?
No public API is recorded for Autoaid.
What industry is Autoaid in?
Autoaid's product category is Auto Repair Services. Its primary akta.pro industry code is TLAKAAAL, Mobile Auto Repair & Roadside Assistance. Its NAICS code is 811111 and its SIC code is 7500.