HILTES SOFTWARE

Name

HILTES SOFTWARE

Legal name

Hiltes Software GmbH

Website

https://hiltes.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Retail Management Software

NAICS

Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industry

Marketplace Enablement, Seller Tools & E-commerce Infrastructure (BPAMAGAK)

Keywords

• Fashion retail software
• Inventory management system
• Point of sale software
• Omni-channel retail
• Consumer goods ERP

Headquarters

HQ city

Leer

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Software Licenses: Perpetual or subscription-based software licenses for HILTES 5000 (Express, Basic, Professional, Retail, Franchise) and WinCash 5000. Customers choose to buy or rent solutions.
2. Cloud Hosting (IaaS): Monthly/annual fees for Infrastructure as a Service cloud hosting. Redundant systems in German data centers with DSGVO compliance.
3. Support Contracts: Tiered support packages: Bronze (updates only), Silver (standard with hotline), Gold (premium with dedicated contact, webinars, ERFA). Platinum custom for large customers.
4. Training and Online Seminars: Paid online seminars on various HILTES modules (inventory, CRM, EDI, NOS, pricing, returns, multi-channel, etc.) priced at 150-249 EUR per participant.
5. Hardware Sales: MDE devices (Honeywell EDA51), mobile POS tablets, receipt printers, scanners, cash drawers, signature pads. Also rental options available.
6. Consulting and Implementation: Project consulting, system implementation, data migration from competitor systems, training, and change management support.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

HILTES SOFTWARE develops and sells an integrated retail management software platform for the fashion and textile industry, centered on the HILTES 5000 inventory management system (Warenwirtschaft) and WinCash 5000 point-of-sale solution. The offering combines ERP-style inventory control, POS, CRM with loyalty programs, mobile sales floor apps, omni-channel e-commerce and marketplace integrations, EDI supplier communication, and optional cloud hosting. Customers can purchase, lease, or rent the solutions and run them on-premise or in the HILTES private cloud, with deployment scaled from small specialty retailers to enterprise fashion groups and manufacturers.

Product overview

HILTES SOFTWARE offers a modular ERP/retail management platform for the consumer goods industry consisting of the HILTES 5000 family (Express, Basic, Professional editions) as the core inventory management system, paired with WinCash 5000 POS solution, complemented by mobile apps (ToGo-APP, MDE-APP, Kunden-APP, News App), Omni-Channel e-Commerce integrations (Shopify, Magento, WooCommerce, Shopware, Zalando, Amazon, eBay, Otto, FARFETCH), HILTES-DMS document management via Aktefix, HILTES Cloud hosting, CRM/Kampagnen-Manager for customer marketing, and industry-specific variants (Retail, Franchise, Kassenmanager). The platform runs on-premise or in the HILTES private cloud (IaaS) and is used by approximately 1,400 customers across fashion, sports, shoes, bedding, and home textiles retail.

Differentiator

Problem solved

Functional benefit

Brands

• WinCash 5000: Modern point-of-sale (POS) cash register system with touch interface, mobile capabilities, and fiscal compliance features.
• HILTES-DMS
• HILTES ToGo-APP
• HILTES Kunden-APP
• HILTES News APP
• HILTES 5000
• HILTES Fashion 3000
• HILTES Basic
• Web Shop Cockpit

Products and services

• HILTES 5000 Express Entry-level edition of the HILTES 5000 inventory management (Warenwirtschaft) system for small retailers, providing core inventory, POS, CRM, mobile and omni-channel capabilities with on-premise or cloud deployment.
• HILTES 5000 Basic Mid-market edition of the HILTES 5000 inventory management system for growing retailers, with comprehensive inventory, POS, CRM, e-commerce and EDI functions.
• HILTES 5000 Professional Full-featured enterprise edition of HILTES 5000 for large retailers, including complete inventory, POS, CRM, mobile solutions, e-commerce, NOS management and advanced analytics.
• WinCash 5000 Modern point-of-sale (POS) cash register system for retail with mobile or stationary installation, touch interface, CRM functions, customer app support, customizable vouchers/promotions and inventory management integration.
• HILTES 5000 Retail Industry edition of HILTES 5000 for fashion/textile manufacturers and wholesale suppliers, providing wholesale customer space management, inventory movements, NOS control, EDI processing from retail partners and automated report distribution.
• HILTES 5000 Franchise Franchise edition of HILTES 5000 for manufacturers operating own retail stores, outlets and franchise networks, with multi-tenant deployment, centralized customer management, CRM and customer app capabilities.
• HILTES Kassenmanager POS integration solution that connects WinCash 5000 to external ERP systems such as SAP, Navision and Semiramis, acting as a data hub, interface and management tool for POS operations without full inventory management.
• HILTES Cloud / Hosting Infrastructure-as-a-Service cloud hosting for running HILTES inventory management systems, with redundant systems, flexible scaling, German data residency and GDPR/DSGVO compliance.
• HILTES-DMS (Digital Archive by Aktefix) Document management and audit-compliant digital archiving system for receipts, selection documents, customer registrations, daily closings and invoices, with OCR full-text search and multi-company capability, integrated with HILTES POS and inventory management.
• HILTES Support-Pakete (Bronze / Silver / Gold / Platinum) Tiered annual support contracts (Bronze updates-only, Silver with hotline, Gold with dedicated contact, Platinum custom for large customers) covering software updates, hotline support, ticket system, annual system checks, webinars and on-site consultations.
• System-Umstellung (Migration Service) System migration service converting retailers from competitor platforms (Imperial, Store, FEE, Futura, hoeltl, Pro Handel, DDD-Retail, Becker, advarics) to HILTES 5000 Express/Basic/Professional, including data migration and implementation.
• Online-Seminare / Training Paid online training seminars covering HILTES modules such as inventory, CRM, EDI, NOS, pricing, returns and multi-channel, priced at 150–249 EUR per participant, plus individual training at 150 EUR/hour.
• Mietloesungen (Equipment Rental) Short-term equipment rental for retailers, including MDE devices (Honeywell EDA51), MDE-APP, and additional POS terminals (WinCash 5000) at daily rates with minimum rental periods.
• HILTES Omni-Channel / e-Commerce Integration Standardized import/export interface module connecting webshops (Magento, Shopify, WooCommerce, Shopware, oxid, plentyMarkets) and marketplaces (Zalando, Amazon, eBay, Otto, FARFETCH, Schuhe24, Outfits24) with the HILTES inventory system for real-time inventory sync, sales import and Click&Collect.

Quantifiable outcome

• 350 retailers onboarded to webshop/Click&Collect within 8 weeks during 2020 COVID response
• +3 more outcomes

Named customers18 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration35 records

AI capability2 records

Feature8 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Fashion Cloud GmbHcoreTechnology or IntegrationStrategic integration partnership. HILTES provides all necessary interfaces to Fashion Cloud systems. Long-standing cooperation with early interface development. Fashion Cloud is a key partner for textile retail digitalization.
• LDT Nagold GmbHminorStrategic or Co-development PartnerTraining partnership. LDT Nagold uses HILTES software for process knowledge transfer in inventory management education. This decades-long collaboration optimizes teaching and learning methods.
• Scanmarketing GmbHminorGTM or Marketing PartnerLong-standing partnership characterized by mutual appreciation, always in the interest of satisfied mutual end customers. Looking forward to continued successful future.
• EK/servicegroup eGcoreChannel Partner/ Reseller/ DistributorOne of Germany's largest retail buying groups. HILTES is a recommended/pREFERRED partner for members. Drives significant volume through association recommendation.
• European Fashion GroupcoreChannel Partner/ Reseller/ DistributorMajor European fashion retail association. Partnership for serving member retailers across fashion segment.
• KATAGcoreChannel Partner/ Reseller/ DistributorGermany's largest retail buying association. Exclusively partnered since 2004. KATAG's computing center operated under H.I.P. HILTES International Partners using HILTES Fashion 3000 as central clearing system.
• BettenringminorChannel Partner/ Reseller/ DistributorSpecialized retail buying group for bedding/home textiles. HILTES provides specialized version for Bettenring members.
• Aures KassenminorOthersPOS hardware vendor. Supplies cash register hardware compatible with HILTES WinCash.
• signotecminorOthersSignature capture devices. Integration with HILTES POS for digital signatures.
• Software netgateminorOthersIT infrastructure/networking partner.
• ModeRingcoreChannel Partner/ Reseller/ DistributorAustria's largest retail buying association. Chose HILTES after evaluation in 1998. Approximately 2/3 of ModeRing members use HILTES systems. HILTES is the market-leading system supplier in Austria.
• IntersportcoreChannel Partner/ Reseller/ DistributorMajor international sports retail buying group with German and Austrian presence.
• AktefixminorStrategic or Co-development PartnerDMS partnership for HILTES Digital Archive (HILTES-DMS). Aktefix provides cloud-based archive system, HILTES provides integration into POS and inventory management.
• FP ConsultminorImplementation/ SI/ Consulting PartnerBusiness consulting partnership. FP Consult provides business analysis, assortment planning, store layout planning, and revenue planning services in cooperation with HILTES.

Scale indicators7 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• pdvsunny: pdvsunny is a German POS and retail software provider competing with HILTES WinCash 5000 in the DACH market, serving small and mid-sized fashion and specialty retailers with similar feature scope.
• LS Retail: LS Retail provides vertical ERP and POS solutions for fashion, retail, and hospitality globally, including DACH. It directly competes with HILTES 5000/WinCash 5000 in the fashion/textile retail segment with comparable feature scope and omni-channel capabilities.
• GK Software (Fujitsu): GK Software, now part of Fujitsu, is one of HILTES' closest direct competitors in DACH and Europe, offering retail ERP, POS, and omni-channel solutions to fashion and general retail. It targets a similar customer base with comparable vertical functionality.
• Cegid: Cegid is a European retail and ERP software vendor with strong fashion/retail vertical offerings including POS, inventory, and CRM. It competes head-to-head with HILTES in DACH and broader European mid-market fashion retail.

Broad incumbents

• Lightspeed Commerce: Lightspeed provides cloud POS and retail management for fashion, apparel, and specialty retail. While not as deep in DACH-specific EDI as HILTES, it competes for the same SMB and lower mid-market fashion retail customers with a modern cloud/SaaS model.
• Oracle NetSuite: Oracle NetSuite is a cloud ERP serving fashion/apparel and specialty retailers globally. It competes with HILTES 5000 Professional and Retail editions in larger mid-market deals where cloud-native breadth matters.
• SAP: SAP's S/4HANA Retail and SAP Business One compete broadly with HILTES' enterprise retail ERP, especially for large fashion manufacturers and retailers. HILTES' Kassenmanager even integrates with SAP, indicating coexistence as well as competition.
• Microsoft Dynamics 365: Microsoft Dynamics 365 Business Central and Finance & Supply Chain compete as broad ERP offerings for fashion and retail mid-market/enterprise. HILTES runs on the Microsoft stack (.NET/SQL), making Dynamics a natural adjacent threat.

Emerging players

• Futura (Futura Retail Solutions): Futura provides retail planning, allocation, and ERP for fashion and lifestyle brands, also listed by HILTES among competitor systems targeted for migration. Overlaps with HILTES 5000 Retail for fashion manufacturers and large retailers.
• advarics: advarics is a cloud-native retail ERP and POS provider specifically targeting fashion and apparel retailers in DACH — listed by HILTES among competitor systems it migrates customers from. It represents a modern cloud-based threat to HILTES' mid-market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HILTES SOFTWARE