CITE
CITE is a privately held, Rapid City-based IT managed services provider delivering subscription-based cloud, cybersecurity, hardware lifecycle, and vCIO advisory services built on Microsoft 365 and Azure to small and medium businesses across South Dakota and surrounding regions.
- Company typePrivate
- Founded2015
- HeadquartersRapid City, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What CITE does
CITE Computer Services, LLC is a privately held IT managed services provider headquartered at 3231 Teewinot Dr, Rapid City, South Dakota, founded in 2015. The firm delivers managed IT, cloud, cybersecurity, hardware lifecycle, and strategic technology guidance to small and medium businesses across South Dakota and surrounding regions, with a headcount reported in the 1-10 range.
The company's technology stack is built exclusively on Microsoft 365 and Microsoft Azure. Core service lines include unlimited real-time support, device and inventory management, network and server management, application and cloud management, employee onboarding and offboarding, procurement and provisioning, and endpoint and network security. Differentiated offerings include a Virtual Chief Information Officer (vCIO) advisory service, bundled Lifetime Network Hardware and Lifetime Desktop Hardware coverage, 4G LTE backup internet failover integrated into the firewall, Cloud PCs for remote work, geolocation-based data access controls, and VOIP. CITE frames its delivery model around a proprietary "People, Process, Purpose, and Technology" IT framework intended to position the firm as a strategic partner rather than a break-fix vendor.
CITE operates a subscription/recurring revenue model with quote-based pricing and monthly billing, explicitly avoiding per-incident charges or unexpected fees. Go-to-market is consultative and sales-led, driven by "Talk With An Expert" CTAs, website content marketing through a newsroom/blog, SEO, and direct outreach to SMBs in the Rapid City area. The company is independently owned with no disclosed institutional investment, no M&A history, no certifications or awards documented, and no management team named in the source material. Revenue, funding, and specific customer counts are not disclosed.
CITE firmographics
Firmographics- Name
- CITE
- Legal name
- CITE Computer Services, LLC
- Website
- https://citecloud.net
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CITE is a privately held, Rapid City-based IT managed services provider delivering subscription-based cloud, cybersecurity, hardware lifecycle, and vCIO advisory services built on Microsoft 365 and Azure to small and medium businesses across South Dakota and surrounding regions.
- Ownership category
- akta.pro rank
CITE industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Management Consulting Services (54161)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK)
Keywords
Where CITE is headquartered
LocationHeadquarters
- HQ city
- Rapid City
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CITE business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Comprehensive IT management and support services delivered on a recurring subscription basis. Services include unlimited real-time support, device and inventory management, network and server management, application and cloud management, employee onboarding and offboarding, procurement and provisioning, cybersecurity, and vCIO services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Full-service managed IT support package |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
CITE product offering
Product offeringCore offering
CITE provides subscription-based managed IT services to small and medium businesses, including unlimited real-time support, device and inventory management, network and server management, application and cloud management (built on Microsoft 365 and Azure), employee onboarding and offboarding, procurement and provisioning, and cybersecurity. The company also delivers strategic IT guidance through a Virtual CIO (vCIO) service and bundles in lifetime hardware coverage for network and desktop equipment, plus add-on services such as Cloud PCs, Microsoft licensing, Microsoft Teams/Office Suite, and VOIP phone systems.
Product overview
CITE is an IT managed services provider offering a unified suite of technology guidance, management, and support services for small and medium businesses. The core offering consists of managed IT services including unlimited real-time support, device and inventory management, network and server management, application and cloud management, employee onboarding and offboarding, procurement and provisioning, and cybersecurity. Add-on services include lifetime hardware coverage for network equipment and desktops, Microsoft cloud licensing, Microsoft Teams and Office Suite integration, Cloud PCs for remote work, and VOIP phone systems. All cloud services are built on Microsoft 365 and Microsoft Azure platforms, with strategic guidance provided through Virtual CIO services.
Differentiator
Problem solved
Functional benefit
Products and services
- Unlimited Real-Time Support Professional engineering team providing rapid help request response times with clear, jargon-free communication for SMB customers needing IT assistance.
- Device & Inventory Management Comprehensive management and tracking of business devices and technology inventory for SMB clients.
- Network & Server Management Ongoing management and maintenance of network infrastructure and server systems for SMB customers.
- Application & Cloud Management Management of business applications and cloud services built on Microsoft 365 and Microsoft Azure for SMB clients.
- Employee Onboarding & Offboarding Streamlined processes for integrating new employees into the IT environment and managing departures securely for SMB clients.
- Procurement & Provisioning Sourcing and setup of technology hardware and software for SMB business operations.
- Cybersecurity Endpoint and network security services protecting SMB business systems from threats, including firewall with 4G LTE backup internet failover.
- Virtual Chief Information Officer (vCIO) Strategic IT leadership and guidance to help business leaders make informed technology decisions supporting growth, without the cost of a full-time CIO.
- Lifetime Network Hardware Hardware coverage included for network equipment to ensure continuous operations for the lifetime of the customer relationship.
- Lifetime Desktop Hardware Hardware coverage included for desktop computers and workstations for the lifetime of the customer relationship.
- Microsoft Cloud Licensing Microsoft Azure cloud licensing services as part of the technology stack delivered to SMB clients.
- Microsoft Teams and Office Suite Microsoft collaboration and productivity suite including Teams, Office applications, and Viva Learning for SMB clients.
- Cloud PCs Cloud-based virtual desktop infrastructure enabling flexible remote work and access to corporate computing resources from any location with internet connectivity.
- VOIP Phone System Voice over IP telephone services for business communications delivered to SMB clients.
Companies that use CITE
Customer profileSegments1 record
Ideal customer profiles1 record
CITE technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
CITE partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreCITE is a Microsoft-focused IT services provider, building all cloud services on Microsoft 365 and Microsoft Azure platforms. The company offers Microsoft Cloud Licensing as a key service component and provides Microsoft Teams, Office Suite, and Viva Learning integration services. This partnership enables CITE to deliver comprehensive cloud solutions with high compatibility and ease of use for SMB clients.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
CITE competitors and assessment
Company assessmentDirect peers
- Ntiva: Virginia-based MSP providing managed IT, cloud, cybersecurity, and strategic IT leadership (vCIO) to SMBs nationwide. Closely matches CITE's core managed services bundle and Microsoft-centric cloud stack.
- Integris: Regional MSP serving SMB and mid-market clients with managed IT, cybersecurity, and cloud services built around Microsoft 365/Azure stacks. Comparable to CITE on Microsoft ecosystem focus, customer segment, and recurring service delivery.
- Dataprise: Mid-Atlantic and national managed IT services provider offering managed IT, cybersecurity, cloud, and vCIO services to SMB and mid-market clients. Directly comparable to CITE in service mix, customer segment, and subscription-based delivery model.
- ITsavvy: Midwest-based IT solutions provider delivering managed services, cloud, security, hardware procurement, and support to SMB and mid-market clients. Highly comparable on the procurement-plus-managed-services combination that CITE also emphasizes.
- Coretelligent: Northeast US managed IT and cybersecurity provider serving SMBs and mid-market with 24/7 support, cloud, and vCIO services. Overlaps CITE on service portfolio, target customer size, and consultative sales motion.
Broad incumbents
- CompuCom: Large US IT services and managed services provider offering end-user support, cloud, security, and procurement to enterprise and mid-market. A broader incumbent operating in the same managed IT space as CITE but at significantly greater scale and customer breadth.
- Kaseya: Global provider of MSP-focused IT management, security, and backup software used by SMB-serving managed service providers. Comparable as a broad incumbent in the MSP ecosystem in which CITE operates.
- Logicalis: Global IT solutions and managed services provider with Microsoft partnerships, serving mid-market and enterprise with cloud, security, and managed IT. Broad incumbent operating in adjacent managed services and Microsoft cloud delivery space.
- ConnectWise: Major MSP software and services platform providing RMM, PSA, cybersecurity, and automation tools used by thousands of MSPs, including SMB-focused peers of CITE. Adjacent incumbent that powers many competitors rather than competing directly with CITE.
Regional players
- Alloy Technologies (Rapid City-area regional IT firm): Local/regional IT services and managed IT provider operating in the South Dakota and Upper Midwest SMB market. Comparable to CITE in geographic footprint and target customer, representing direct local competitive overlap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
CITE social profiles
Digital presenceCITE financial estimates
Financial estimateRevenue estimate
Valuation estimate
CITE leadership team
Management profileNumber of profiles
CITE funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CITE M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CITE
What does CITE do?
CITE provides subscription-based managed IT services to small and medium businesses, including unlimited real-time support, device and inventory management, network and server management, application and cloud management (built on Microsoft 365 and Azure), employee onboarding and offboarding, procurement and provisioning, and cybersecurity. The company also delivers strategic IT guidance through a Virtual CIO (vCIO) service and bundles in lifetime hardware coverage for network and desktop equipment, plus add-on services such as Cloud PCs, Microsoft licensing, Microsoft Teams/Office Suite, and VOIP phone systems.
Is CITE a public or private company?
CITE is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CITE founded?
CITE was founded in 2015. It employs 1 to 10 people.
Where is CITE based?
CITE is headquartered in Rapid City, United States, in the North America region.
How does CITE make money?
One revenue line is on record: managed IT Services.
Who are CITE's main competitors?
Direct peers on record are Ntiva, Integris, Dataprise, ITsavvy and Coretelligent. Broad incumbents are CompuCom, Kaseya, Logicalis and ConnectWise. Alloy Technologies (Rapid City-area regional IT firm) is listed as a regional player.
Does CITE have an API?
No public API is recorded for CITE.
What industry is CITE in?
CITE's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAGAK, Enterprise Application Reporting, BI & Analytics Enablement. Its NAICS code is 518 and its SIC code is 7370.