Conway Communications
Conway Communications is a third-generation family-owned managed IT services provider in Northern Nevada, delivering phone systems, network and security infrastructure, cabling, managed IT, and FirstNet-certified public-safety solutions to SMBs and government agencies.
- Company typePrivate
- Founded1986
- HeadquartersCarson City, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Conway Communications does
Conway Communications is a privately held, third-generation family-owned managed IT services provider headquartered in Carson City, Nevada, operating exclusively in the Northern Nevada market (Reno, Carson City, Minden, Fallon). Founded in 1986 and led by Adam Conway, the firm delivers IT solutions across phone systems, managed IT, data networks, cybersecurity, building security, and physical cabling, serving small-to-large businesses plus state, local, and tribal government clients.
The company's technology stack is built entirely on partner platforms rather than proprietary IP: Cisco, Microsoft, Dell, Fortinet, Mitel, CommScope Ruckus, Peplink, Vodia PBX, and snom. Service lines include Voice/Data/Video cabling, Network & Security Infrastructure design and implementation, Unified Communications and VoIP (delivered as on-premises, hosted, or cloud deployments), Co-Managed IT, and a Public Safety practice featuring FirstNet-certified Peplink mobile routers with SpeedFusion Bonding and NetMotion/Absolute Secure Access for Zero Trust Network Access. The firm positions itself as vendor-neutral and consultative, with a four-step engagement process (Discovery, Planning, Execute, Support).
Conway's go-to-market is sales-led and direct, driven by phone-based consultative engagement (775-883-6610), email inquiries, and its website. Pricing is quote-based with free initial consultations, and revenue is generated across a mix of managed services (recurring), professional services (cabling, design, implementation), hardware resale (routers, switches, endpoints), and subscription/recurring cloud/hosted voice contracts. The customer base spans SMB references (Warren Reed Insurance, RBS Superchargers, Revive Health) and large anchors (State of Nevada, Banner Health, Waste Management, Vacation Internationale Resorts, Micromanipulator, City of Sparks, Walker River Paiute Tribe).
Conway Communications firmographics
Firmographics- Name
- Conway Communications
- Legal name
- Conway Communications
- Website
- https://conwayco.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Conway Communications is a third-generation family-owned managed IT services provider in Northern Nevada, delivering phone systems, network and security infrastructure, cabling, managed IT, and FirstNet-certified public-safety solutions to SMBs and government agencies.
- Ownership category
- akta.pro rank
Conway Communications industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Telecommunications (517), Security Systems Services (56162)
- SIC
- Services-Telephone Interconnect Systems (7385), Computer Communications Equipment (3576), Radiotelephone Communications (4812)
- akta.pro primary industry
- Telecommunications & Network Engineering Consulting (BPAHAIAH)
- akta.pro secondary industries
- Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG), VoIP Access & ITSP Services (HDAIAHAD), Network & Infrastructure for Security Systems (Cabling, PoE, Wireless, Edge Compute) (BPAKAGAI)
Keywords
Where Conway Communications is headquartered
LocationHeadquarters
- HQ city
- Carson City
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Conway Communications business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Ongoing IT support and management services for day-to-day operations, including co-managed IT options to supplement existing client staff
- Voice, Data & Video Cabling: Physical cabling infrastructure services including fiber splicing, voice, data, video, and fiber cable installation from data center to wall port
- Network & Security Infrastructure: WiFi Access Points, Routers, Switches, and Firewalls evaluation, design, and implementation services
- Unified Communications & VoIP: On-premises, hosted, and cloud voice collaboration solutions for connecting business locations
- Public Safety Solutions: Specialized connectivity solutions for public safety agencies including FirstNet certified mobile routers and field network access
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Consultation and estimate services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Conway Communications product offering
Product offeringCore offering
Conway Communications is a Northern Nevada managed IT services provider that designs, deploys, and supports business technology — including VoIP/phone systems, managed and co-managed IT, voice/data/video cabling, network infrastructure (WiFi, routers, switches, firewalls), cybersecurity, building security, and unified communications — for businesses and government agencies. The firm follows a four-step Discovery–Planning–Execute–Support engagement model and operates a vendor-neutral, consultative delivery approach using partner technologies from Cisco, Microsoft, Dell, Fortinet, Peplink, Mitel, CommScope Ruckus, Vodia PBX, and Snom. A specialized public safety practice adds FirstNet-certified mobile connectivity and Zero Trust Network Access for in-vehicle and field operations.
Product overview
Conway Communications is a managed IT services provider offering a portfolio of technology services rather than a single unified software product. The core offerings include Voice, Data & Video Cabling services, Network & Security Infrastructure implementation, Unified Communications/VoIP Phone Systems (available as on-premises, hosted, or cloud deployments), and Everyday Support & Co-Managed IT services. For the public sector, they offer specialized Public Safety Solutions including Peplink Mobile Routers with SpeedFusion Bonding (FirstNet certified) and NetMotion/Absolute Secure Access for Zero Trust Network Access. These services are delivered as professional implementation and managed services, with the company also reselling products from technology partners including Cisco, Peplink, Mitel, CommScope Ruckus, Microsoft, Dell, Fortinet, Vodia PBX, and Snom.
Differentiator
Problem solved
Functional benefit
Products and services
- Voice, Data, & Video Cabling Professional cabling services including fiber splicing, voice, data, video, and fiber cable installation from data center to wall port for businesses and agencies.
- Network & Security Infrastructure IT infrastructure evaluation, design, and implementation services covering WiFi Access Points, Routers, Switches, and Firewalls using a vendor-neutral, interoperable approach for businesses and government agencies.
- Unified Communications, VoIP & Phone Systems Voice collaboration solutions available as on-premises, hosted, and cloud deployments to connect business locations with flexible deployment choices for Northern Nevada organizations.
- Everyday Support & Co-Managed IT Day-to-day IT support and co-managed IT services to supplement existing IT teams, supporting completion of projects and ongoing operational needs for businesses and agencies.
- Public Safety Solutions Specialized connectivity solutions for public safety agencies that bundle FirstNet-certified mobile routers, Zero Trust Network Access, and unified communications, delivered to first responders and public safety organizations.
- Peplink Mobile Routers with SpeedFusion Bonding FirstNet-certified, vehicle-ready Peplink mobile routers with SpeedFusion Bonding technology sold/deployed to provide unbreakable connectivity for public safety and field operations in Northern Nevada.
- NetMotion (Absolute Secure Access) Zero Trust Network Access Zero Trust Network Access solution (NetMotion, now Absolute Secure Access) deployed to provide reliable connectivity and policy enforcement for in-car computers, tablets, and other field devices used in public safety operations.
Companies that use Conway Communications
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
Conway Communications technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Conway Communications partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- CiscocoreCisco Partner providing networking equipment, routers, switches, and enterprise solutions
- PeplinkcorePeplink Partner providing mobile routers with SpeedFusion Bonding technology, particularly for public safety applications. FirstNet certified solutions.
- MitelcoreMitel Partner providing unified communications and VoIP phone systems
- CommScope RuckuscoreCommScope Ruckus Partner providing WiFi access points and wireless networking solutions
- MicrosoftcoreMicrosoft Partner providing cloud solutions, productivity software, and enterprise technology integration
- DellcoreDell Partner providing hardware including servers, workstations, and enterprise IT infrastructure
- FortinetcoreFortinet Partner providing cybersecurity solutions, firewalls, and network security infrastructure
Scale indicators2 records
Recent moves3 records
Expansion highlights4 records
Conway Communications competitors and assessment
Company assessmentBroad incumbents
- SHI International: Large IT solutions provider with software/hardware procurement, professional services, and managed services. Comparable to Conway in bundling Cisco networking, Microsoft, and security with deployment and managed support.
- Zones Inc. IT solutions provider offering hardware, software, and services including managed IT and network implementation. Comparable to Conway across multi-vendor Cisco/Microsoft/Fortinet infrastructure and managed-services delivery, though Zones operates nationally.
- Logicalis: Global IT solutions and managed-services provider with strong Cisco, Microsoft, and security vendor practices. Overlaps with Conway's vendor-neutral network design, managed IT, and cybersecurity integration work for mid-market and public-sector clients.
- CDW Corporation: Large multi-vendor IT solutions provider reselling Cisco, Microsoft, Dell, Fortinet and others alongside professional and managed services. Comparable to Conway's hardware resale plus design/implementation model, though CDW operates at national scale.
- Presidio: National IT solutions and managed-services firm with strong Cisco, security, and cloud practices. Comparable to Conway across UCaaS, network infrastructure, and cybersecurity integration for mid-market and government clients.
- ConvergeOne: National systems integrator specializing in unified communications, contact center, networking, and managed services for enterprise and government. Comparable to Conway's UCaaS/VoIP, network infrastructure, and co-managed IT offerings, but at much larger scale and broader geographic reach.
- Insight Enterprises: Global integrator combining hardware/software resale with managed services and cloud solutions. Mirrors Conway's multi-vendor Cisco/HP/Microsoft/Fortinet portfolio and co-managed IT positioning for mid-market and enterprise clients.
Direct peers
- Custom Computer Specialists: Regional managed IT and UCaaS provider serving K-12, government, healthcare, and commercial clients in the Northeast. Closely comparable to Conway in offering managed IT, VoIP, networking, and cybersecurity to public-sector and SMB customers at regional scale.
- Sierra Computer Group: Reno-based IT services and managed-services firm. Comparable to Conway as a Northern Nevada-headquartered peer competing for the same regional SMB, healthcare, and public-sector managed-IT contracts.
- NetEffect LLC: Reno-based managed IT services and network infrastructure provider serving Northern Nevada businesses. Closely comparable to Conway in regional footprint, customer mix (Northern Nevada SMB and government), and Cisco/Microsoft-centric managed services offering.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Conway Communications social profiles
Digital presenceConway Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
Conway Communications leadership team
Management profileNumber of profiles
Profiles1 record
Conway Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Conway Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Conway Communications
What does Conway Communications do?
Conway Communications is a Northern Nevada managed IT services provider that designs, deploys, and supports business technology — including VoIP/phone systems, managed and co-managed IT, voice/data/video cabling, network infrastructure (WiFi, routers, switches, firewalls), cybersecurity, building security, and unified communications — for businesses and government agencies. The firm follows a four-step Discovery–Planning–Execute–Support engagement model and operates a vendor-neutral, consultative delivery approach using partner technologies from Cisco, Microsoft, Dell, Fortinet, Peplink, Mitel, CommScope Ruckus, Vodia PBX, and Snom. A specialized public safety practice adds FirstNet-certified mobile connectivity and Zero Trust Network Access for in-vehicle and field operations.
Is Conway Communications a public or private company?
Conway Communications is a private company. It is classified as family owned and is currently operating.
When was Conway Communications founded?
Conway Communications was founded in 1986. It employs 11 to 50 people.
Where is Conway Communications based?
Conway Communications is headquartered in Carson City, United States, in the North America region.
How does Conway Communications make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are voice, Data & Video Cabling, network & Security Infrastructure, unified Communications & VoIP and public Safety Solutions.
Who are Conway Communications's main competitors?
Broad incumbents on record are SHI International, Zones Inc., Logicalis, CDW Corporation, Presidio, ConvergeOne and Insight Enterprises. Direct peers are Custom Computer Specialists, Sierra Computer Group and NetEffect LLC.
Does Conway Communications have an API?
No public API is recorded for Conway Communications.
What industry is Conway Communications in?
Conway Communications's product category is Managed IT Services. Its primary akta.pro industry code is BPAHAIAH, Telecommunications & Network Engineering Consulting, with a secondary code of BPAEAEAG, Network Security Services (Firewall/VPN/ZTNA/SASE Integration). Its NAICS code is 517 and its SIC code is 7385.