What iXmedia does

iXmedia (legally IXMÉDIA INC.) is a privately held Quebec-based digital agency founded in 1995 and headquartered at 196 rue Saint-Jean in Quebec City, where it operates within a coworking ecosystem shared with partner firms such as Kabane, Parallèle, and Solis. The agency employs approximately 22 multidisciplinary specialists—developers, UX/UI designers, accessibility experts, project managers, and strategists—and has delivered over 1,750 projects across its roughly 30-year operating history while maintaining an average of 250 active clients annually. The firm operates under a proprietary "9 Principles of Responsible Digital" framework and a four-stage methodology ("Décider-Structurer-Développer-Assumer") that embeds accessibility (WCAG 2.1 AA, SGQRI 008), security, and governance into every engagement.

Its core service offering is organized into four practice areas: Analyse et stratégie (digital strategy and UX research), Expérience et Design (UX/UI design), Technologie et innovation (custom development on WordPress with custom Gutenberg blocks and Craft CMS, plus AI and integrations), and Sécurité et infrastructure (hosting, monitoring, and compliance with Loi 25 and GDPR). Recent technical work integrates third-party AI models (OpenAI ChatGPT, Mistral, LLaMA-3) for content migration, recipe standardization in the La Cantine pour tous platform, and offer generation in the Apéro reverse-booking PWA. The team also delivers progressive web apps with offline capabilities (Québec ville études), multisite WordPress platforms (Centre de services scolaire des Grandes-Seigneuries, 54 schools), and platforms with real-time data integration (Port de Québec).

Revenue is generated through project-based engagements starting at approximately CAD $25,000 and reaching several hundred thousand CAD for complex transactional platforms and provincial-scale deployments, supplemented by recurring maintenance and hosting retainers. The go-to-market motion is consultative: every engagement begins with a free exploratory meeting before scoping, with new business driven primarily by referrals from long-tenured clients and inbound interest from thought-leadership content on responsible digital, GEO/SEO, and AI. The client base is concentrated in Quebec with selected engagements in Toronto and Paris, across four primary verticals—education and training, arts/culture/events, associations and philanthropy, and public institutions—with secondary exposure to food and hospitality and professional services.

Name

iXmedia

Legal name

IXMÉDIA INC.

Website

https://ixmedia.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

iXmedia is a privately held Quebec-based digital agency founded in 1995 with approximately 22 specialists delivering custom web design, accessible development, and AI-integrated platforms to education, cultural, philanthropic, and public-sector clients across Quebec, Toronto, and Paris.

Ownership category

akta.pro rank

Product category

Web Design and Development Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Customer Experience (CX) & Digital Experience (BPAHAEAC)

akta.pro secondary industry

Web Content Management (WCM) & Experience Platforms (Content Services) (HDAEAGAK)

Keywords

• Web design services
• Custom web development
• Ux design services
• Digital accessibility consulting
• Web hosting maintenance

Headquarters

HQ city

Quebec

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Custom Web Design and Development: iX's primary revenue stream is custom web design and development engagements. Projects are scoped from strategic analysis through to launch and ongoing maintenance. Project fees typically start at $25,000 and can reach several hundred thousand dollars for transactional platforms, custom applications, and provincial-scale deployments. Revenue is one-time per project engagement, supplemented by ongoing maintenance and support retainers.
2. Ongoing Maintenance, Support, and Hosting: Post-launch, iX provides continuous maintenance, security monitoring, performance audits, and hosting services. This creates recurring revenue through service retainers and security+ hosting packages. The company emphasizes long-term client relationships where clients pay for evolution and support over time.
3. Strategic Digital Consulting and Workshops: iX offers exploratory strategy workshops, AI readiness assessments, and GEO/SEO advisory services. These are billed as consulting engagements, typically preceding or accompanying development mandates.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

iXmedia is a Quebec-based digital agency that designs, develops, and maintains custom web platforms (websites, intranets, CMS, PWAs) for institutional, cultural, educational, philanthropic, and hospitality organizations. Services span strategy, UX/UI design, accessible (WCAG AA) front-end and CMS engineering with WordPress and Craft CMS, AI-assisted content tooling, and post-launch managed hosting, security, and evolution retainers. Engagements are project-scoped from $25,000 CAD upward and are delivered under a proprietary four-stage responsible-digital methodology.

Product overview

iX is a Quebec-based digital agency (Agence numérique) founded 30+ years ago, offering comprehensive web design and digital services organized into four core practice areas: Strategy & Analysis, Experience & Design, Technology & Innovation, and Security & Infrastructure. The agency follows a 'Décider, Structurer, Développer, Assumer' (Decide, Structure, Develop, Own) methodology and emphasizes responsible digital practices through their IX Principles manifesto. Services include custom web development, UX/UI design, accessibility compliance (WCAG, SGQRI 008), AI integration, and ongoing maintenance. They serve organizations across education, culture, tourism, philanthropy, and professional sectors with a focus on sustainable, accessible, and human-centered digital solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Analyse et stratégie (Analysis and Strategy) Digital strategy and UX analysis services including context exploration, user research, prioritization, and team enablement. Designed for organizations that need to clarify challenges and align durable digital decisions before development.
• Expérience et Design (Experience and Design) UX/UI design services covering user research, journey mapping, friction identification, co-creation workshops, and iterative testing to produce clear, accessible, engagement-driven interfaces adapted to real user contexts.
• Technologie et innovation (Technology and Innovation) Custom web development and technological innovation services including CMS engineering (WordPress with custom Gutenberg blocks, Craft CMS), accessible platform builds, API integrations, SEO/GEO optimization, and team autonomy enablement.
• Sécurité et infrastructure (Security and Infrastructure) Managed web hosting, security and infrastructure services including 24/7 monitoring, SSL certificates, automated security updates, backups, and Loi 25 / GDPR compliance, delivered as recurring retainers for ongoing client platforms.

Quantifiable outcome

• 10,000+ visits and 54% engagement in first month for the Mythes et réalités educational platform
• +3 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature5 records

Partnerships

16 partnerships are on record, tiered core, supporting and minor.

• Institut TshakapeshcoreStrategic or Co-development PartneriX partnered with the Institut Tshakapesh to create the interactive web version of 'Mythes et réalités sur les peuples autochtones' (co-edited with the Commission des droits de la personne et de la jeunesse). iX provided strategic analysis, UX/UI design, and full platform development, incorporating eco mode for low-connectivity communities, dark mode, and interactive features (timeline, glossary, quizzes). The project won two regional awards and was featured at Festival Kwe!
• SalesforcecoreTechnology or IntegrationSalesforce CRM integration for Propulsion Québec's member management system. When an organization submits a membership application via the website, information is automatically transferred to Salesforce, approved by the team, and displayed in the member directory without manual data entry or duplicate entry.
• Dialog InsightsupportingTechnology or IntegrationDialog Insight integration with the Centre des congrès de Québec website to manage customer relationships and enable targeted marketing campaigns. This maintains continuity of client relationships and supports post-sale communication and marketing activities.
• Zone FestivalsupportingTechnology or IntegrationZone Festival integration with La Maison de la littérature's website enables automated content imports, eliminating double data entry between the event management system and the public website.
• Azure ADsupportingTechnology or IntegrationAzure Active Directory integration for the Port de Québec platform provides secure access management and unified administration across internal teams, connecting the public website with the existing Rails intranet.
• StripesupportingTechnology or IntegrationStripe powers online payment processing for client invoices processed through iX's website. Stripe's payment platform is referenced in iX's privacy policy as the designated payment processor for online transactions.
• MailchimpsupportingTechnology or IntegrationMailchimp powers the newsletter (infolettre) subscription functionality on iX's website. Acknowledged in the accessibility policy as a third-party solution that may present some accessibility limitations.
• KabanecoreStrategic or Co-development PartnerKabane is iX's long-term coworking partner (since 2010, initially on Rue Charest, now at 196 rue St-Jean). They share an associate and collaborate naturally on complementary projects. Kabane specializes in branding, advertising, digital marketing, and media performance — areas where iX may refer clients needing services beyond its own offerings.
• Google (Google Agenda, Google Tag Manager)supportingTechnology or IntegrationGoogle Agenda powers the meeting scheduling functionality on iX's website. Google Tag Manager (with custom events) is used for performance tracking on client projects such as the Centre des congrès de Québec.
• Pôle régional en enseignement supérieur de la Capitale-NationalecoreStrategic or Co-development PartneriX was commissioned to design and build the Québec ville études progressive web app on behalf of the Pole regional en enseignement superieur de la Capitale-Nationale, which represents 10 educational institutions (Universite Laval, TELUQ, ENAP, INRS, Cegeps, etc.). The PWA supports student integration for those coming to study in Quebec.
• Fernández relations publiquessupportingStrategic or Co-development PartnerFellow coworking tenant at 196 rue St-Jean. A public relations firm specializing in strategic communications, crisis management, social acceptability, and custom training. Collaboration within the coworking ecosystem at iX's headquarters.
• ParallèlesupportingStrategic or Co-development PartnerFellow coworking tenant at 196 rue St-Jean. A Quebec collective specializing in branding and strategic communication, helping organizations define, create, and deploy strong, coherent, and distinctive brands.
• Solis marque citoyennesupportingStrategic or Co-development PartnerFellow coworking tenant at 196 rue St-Jean. An organization helping companies develop their citizen brand — the strong connection with their community that inspires trust, pride, and a sense of belonging.
• Réunia alliances de marquessupportingStrategic or Co-development PartnerFellow coworking tenant at 196 rue St-Jean. A company that helps organizations maximize their sponsorship properties and sub-properties, structuring offers and searching for brand partners for mutually beneficial alliances.
• Emma (assurance vie)minorStrategic or Co-development PartnerFellow coworking tenant at 196 rue St-Jean. A young company offering accessible online life insurance solutions, with a simplified and mostly digital process.
• ApérominorStrategic or Co-development PartnerFellow coworking tenant at 196 rue St-Jean. A reverse reservation platform for tourism accommodation where travelers submit requests and receive personalized offers, and establishments access qualified leads.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Cossette: Quebec City-founded major Canadian communications network offering advertising, digital, design, and media services at much larger scale, with significant Quebec public-sector and cultural client overlap with iXmedia.
• BleuBlancRouge: Montreal-based independent creative and digital agency offering brand, advertising, and digital platform services to a mix of institutional and consumer clients, with a comparable Quebec market footprint.
• Sid Lee: Montreal-headquartered global creative agency operating across advertising, digital experience, design, and technology at significantly larger scale, with a Quebec cultural and institutional client base that overlaps with iXmedia's.
• Taxi: Toronto-based creative agency within the Plus Company network, with a digital practice and a comparable mix of public-sector and brand clients in the Canadian market, though operating at a larger scale than iXmedia.

Direct peers

• Tink: Montreal creative technology studio building custom digital platforms, immersive experiences, and accessible websites for cultural, educational, and institutional clients with a similar boutique, senior-team model.
• Akufen: Montreal design and digital agency focused on design systems, interactive platforms, and brand experiences, with comparable cultural-sector client work and a similar team-size boutique profile.
• Locomotive: Montreal-based digital agency specializing in custom web design, development, and digital strategy, serving institutional and cultural clients with a similar relationship-driven, project-based model to iXmedia.
• Lg2: Quebec-founded (Quebec City) multidisciplinary agency offering brand strategy, design, and digital services to a comparable mix of institutional, cultural, and commercial clients across Quebec and Canada.
• Brad: Quebec City-based digital agency offering custom web development, content strategy, and digital transformation services to public-sector and cultural organizations, directly comparable to iXmedia's vertical mix.

Regional players

• Dare: Toronto-based digital experience agency building custom platforms and brand experiences for major Canadian and international brands; comparable in custom development and digital experience focus but primarily serves the Ontario/English market rather than Quebec.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/iXmedia
• LinkedInlinkedin.com/company/ixmedia
• Instagraminstagram.com/chez_ix
• Xx.com/ixmedia

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iXmedia