What Tecnoera does

Tecnoera (legal name Servicios Internet Ltda) is a Chilean enterprise telecommunications and cloud infrastructure provider founded in 1998, headquartered in Santiago with regional operations in Viña del Mar and Concepción. The company serves more than 1,900 enterprise and public-sector clients across automotive dealerships, government entities, manufacturing, and private healthcare, delivering internet, telephony, datacenter, security, and unified communications services under a unified multi-carrier, multi-provider architectural design with direct technical supervision and no intermediary layers. Tecnoera explicitly positions itself as both an end-to-end strategic provider and a modular service vendor, allowing procurement flexibility across enterprise needs.

The technology platform is built around four national datacenter zones that together form a "national resilient cloud" interconnected via BGP4 routing with IPv4/IPv6 support, peering through NAP Chile and a regional PIT (Punto de Intercambio de Tráfico) that connects to carriers including Claro, Movistar, and Level3. The product portfolio consists of four core solutions — Datacenter, Information Security, Enterprise Connectivity, and Communications & Collaboration — supported by approximately twenty service modules spanning collocation, MPLS, SD-WAN, Nube Privada Virtual (virtual private cloud), PBX Cloud, Contact Center, edge and endpoint cybersecurity management, unified communications, business email, office productivity, Starlink satellite connectivity, SIP trunk telephony, and remote backup zones. Integration of third-party technologies (e.g., Starlink) alongside proprietary orchestration is a stated design principle.

Tecnoera generates revenue primarily through multi-year enterprise subscription contracts, managed services (including cybersecurity and network management), and collocation on a quote-based pricing model with no publicly disclosed rates. Its go-to-market relies on direct enterprise field sales with technical consultants, supported by a partner channel and ISP-level traffic-exchange relationships at its PIT. The company is privately held, with no disclosed funding rounds, no M&A activity, no public revenue figures, and no public leadership roster in the available data.

Name

Tecnoera

Legal name

Servicios Internet Ltda

Website

https://tecnoera.net

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Tecnoera is a Chilean enterprise telecommunications and cloud provider operating four national datacenter zones and serving 1,900+ enterprise and government clients with multi-carrier connectivity, datacenter, security, and unified communications since 1998.

Ownership category

akta.pro rank

Headquarters

HQ city

Viña Del Mar

HQ country

Chile

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Enterprise Telecommunications Services: Recurring revenue from internet, telephony, connectivity, and datacenter services provided to enterprise clients on long-term contractual basis with architectural support.
2. Managed Services: Ongoing managed services including cybersecurity management, network management, and operational support with direct technical supervision.
3. Collocation and Infrastructure Services: Collocation services providing physical datacenter space and connectivity under unified management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Tecnoera designs and operates enterprise telecommunications, datacenter, security, and communications infrastructure in Chile under a unified multi-carrier and multi-provider architectural model. The company delivers four core solution pillars—Datacenter, Information Security, Enterprise Connectivity, and Communications & Collaboration—supported by twenty modular service modules including collocation, SD-WAN, MPLS, dedicated internet, cloud PBX, contact center, and managed cybersecurity. Services are sold on multi-year subscription and managed-service contracts to enterprise and public-sector clients requiring operational continuity.

Product overview

Tecnoera is a Chilean telecommunications and cloud services provider offering a portfolio of four core solutions (Datacenter, Information Security, Enterprise Connectivity, and Communications & Collaboration) supported by twenty service modules. The company operates under a unified multi-carrier and multi-provider model, integrating network, security, datacenter, cloud, and communications (both proprietary and third-party) under a single architectural design. Services range from Collocation, Unified Communications, Contact Center, Business Email, Cybersecurity Management, Dedicated Internet, MPLS, Virtual Private Cloud, Office Productivity, PBX Cloud, Enterprise Networks, SD-WAN, Starlink connectivity, SIP Trunk Telephony, and Remote Backup Zones. With over 26 years of experience and 4 datacenter zones, Tecnoera positions itself as an operator providing direct technical supervision without call centers or intermediary layers.

Differentiator

Problem solved

Functional benefit

Products and services

• Datacenter Cloud platforms designed to integrate with network, security, and communications under a unified operational model, providing infrastructure for enterprise environments across four national datacenter zones.
• Seguridad de la Información (Information Security) Cross-cutting information security protection integrated across the entire architecture with continuous technical monitoring and specialized incident response for enterprise environments.
• Conectividad Empresarial (Enterprise Connectivity) Enterprise internet and telephony designed and orchestrated under a resilient architecture with direct technical supervision and multi-operator coordination.
• Comunicaciones y Colaboración (Communications and Collaboration) Enterprise communications integrated into the complete infrastructure design with direct management and strategic support, including unified communications and contact center.
• Collocation Colocation services for housing customer equipment in Tecnoera's datacenter facilities, providing physical space and connectivity under unified management.
• Comunicaciones Unificadas (Unified Communications) Unified communications services integrating voice, messaging, and collaboration tools for enterprise customers.
• Contact Center Customer contact center solutions for managing inbound and outbound enterprise communications.
• Email Empresarial (Business Email) Business email services providing enterprise-grade email hosting and management for organizations.
• Gestión de Ciberseguridad (Cybersecurity Management) Edge and endpoint cybersecurity management services for enterprise environments.
• Internet Dedicado (Dedicated Internet) High-availability dedicated internet access for enterprises with multi-carrier orchestration.
• MPLS Dedicated data link services using MPLS technology for private enterprise network connectivity.
• Nube Privada Virtual (Virtual Private Cloud) Virtual private cloud infrastructure services for enterprise customers.
• PBX Cloud Cloud-based private branch exchange (PBX) telephone system for enterprise voice communications.
• Redes Empresariales (Enterprise Networks) Advanced enterprise network management and orchestration services under multi-carrier coordination.
• SD-WAN Software-defined wide area network (SD-WAN) solutions for flexible enterprise connectivity.
• Starlink (Satellite Connectivity) Starlink satellite internet connectivity services integrated with enterprise solutions portfolio.
• Telefonía SIP Trunk (SIP Trunk Telephony) SIP trunk telephony services for enterprise voice communications.
• Zonas de Respaldo Remoto (Remote Backup Zones) Remote backup zone services for data protection and disaster recovery across multiple geographic locations.

Quantifiable outcome

• 1900+ companies trust their model
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• ClarocoreTechnology or IntegrationNational PIT (Punto de Intercambio de Tráfico) partner for internet traffic exchange. Connected through Tecnoera's PIT infrastructure for BGP4 routing and traffic management.
• MovistarcoreTechnology or IntegrationNational PIT partner for telecommunications traffic exchange and routing coordination.
• Level3coreTechnology or IntegrationNational PIT partner providing backbone connectivity and traffic exchange services.
• NAP ChilecoreTechnology or IntegrationNational internet exchange point connected to Tecnoera's regional PIT infrastructure in Viña del Mar.
• InsacomminorChannel Partner/ Reseller/ DistributorISP connected to Tecnoera's PIT infrastructure for traffic exchange and network connectivity.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Equinix: Global colocation and interconnection provider operating IBX datacenters. Comparable in colocation and interconnection services but at global scale; competes for large enterprise workloads.
• EdgeConneX: Global hyperscale and enterprise datacenter provider. Comparable in datacenter and edge services but with broader global footprint and capital base.
• Lumen Technologies (CenturyLink): Large global telecom and managed services provider offering enterprise connectivity, UC, and cloud. Comparable managed services portfolio; also a PIT partner of Tecnoera via Level3.

Direct peers

• GTD (Gtd Teleductos): Chilean telecom and datacenter operator offering integrated connectivity, cloud, and managed services to enterprise customers. Most directly comparable peer given shared Chilean footprint, multi-carrier integration, and datacenter + connectivity bundling.
• Claro Empresas Chile (América Móvil): Chilean enterprise division of Claro offering connectivity, cloud, datacenter, and managed services. Direct competitor; also a PIT interconnection partner of Tecnoera.
• Entel Chile (Empresas): Chile's largest telecom operator with a major enterprise division offering connectivity, datacenter, cloud, and managed services. Direct competitor across Tecnoera's full portfolio, with significantly larger scale.
• Movistar Empresas Chile (Telefónica): Enterprise arm of Telefónica in Chile offering connectivity, unified communications, cloud, and security services. Direct competitor; also one of Tecnoera's PIT interconnection partners.

Regional players

• Grupo Datco (Delsud): Argentine-headquartered telecom group with operations across Southern Cone countries, offering enterprise connectivity, datacenter, and managed services. Comparable enterprise telecom model in the same regional geography.
• IFX Networks: LatAm-focused telecom and managed services provider operating across multiple countries with datacenter and connectivity services. Comparable business model but broader LatAm footprint versus Tecnoera's Chile-only operation.
• Cirion Technologies: LatAm-focused datacenter, connectivity, and cloud provider. Comparable in enterprise datacenter and managed services with strong regional presence, especially in Brazil and other Southern Cone markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tecnoera
• Facebookfacebook.com/tecnoera

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tecnoera