Local Delivery

What Local Delivery does

Local Delivery, operating under the legal name Ninja Hubs, is a Chilean cloud-based logistics orchestration SaaS platform founded in 2023 and headquartered in Santiago, Chile. The company provides an all-in-one platform that centralizes orders from multiple e-commerce sales channels (Shopify, WooCommerce, MercadoLibre, Vtex, PrestaShop), connects to enterprise systems (ERP, WMS, OMS) via API and webhooks, and orchestrates last-mile delivery through integrations with courier networks (Starken, BlueXpress, Uber Envíos Express). Its underlying technology includes proprietary ML-based algorithms and dynamic rule engines for route optimization, order orchestration, and hybrid fleet management, delivered as a cloud SaaS with customizable white-label capabilities at the enterprise tier.

The platform serves two primary customer segments: logistics providers (couriers and 3PLs) that need to orchestrate deliveries and manage mixed own/third-party fleets, and e-commerce sellers (primarily on major LATAM marketplaces) that require multi-channel order centralization, label generation, and shipping integration. Revenue is generated through a three-tier subscription model priced in Chilean UF (Unidad de Fomento): Starter at UF 55/month, Medium at UF 15/month plus UF 15 setup, and Advanced at UF 40/month plus UF 25 setup, with usage-based overage fees for orders above plan limits and additional routing vehicle licenses. Medium and Advanced tiers require 6-month contracts. Go-to-market is sales-led, combining WhatsApp-based direct outreach, a self-serve portal, and a free trial offer for businesses with fewer than 100 monthly shipments. The company has a 1-10 employee headcount, no disclosed funding or institutional investors, and operates as a bootstrapped private entity focused on the Chilean and broader South American market.

Name

Local Delivery

Legal name

Ninja Hubs

Website

https://localdelivery.cl

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Local Delivery (Ninja Hubs) is a Chilean cloud-based SaaS platform that centralizes e-commerce orders and orchestrates last-mile delivery logistics, integrating sales channels, ERP/WMS systems, and courier networks for sellers and 3PL providers across South America.

Ownership category

akta.pro rank

Product category

Logistics Management Software

NAICS

Couriers and Express Delivery Services (4921), Couriers and Messengers (492), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Marketplace-Managed Parcel Delivery (In-House Seller Fulfillment) (TLAAAFAA)

akta.pro secondary industry

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)

Keywords

• Logistics management software
• Route optimization platform
• Order orchestration software
• E-commerce shipping integration
• Last-mile delivery platform

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Plans: Three-tier subscription model (Starter, Medium, Advanced) priced in Chilean UF (Unidad de Fomento). Includes base platform access with order limits, routing licenses, and support tiers. Additional fees for overage orders and extra vehicle routing licenses.
2. Usage-Based Overage Fees: Additional charges per order beyond plan limits (0.005 UF for Starter, 0.004 UF for Medium, 0.003 UF for Advanced), plus extra routing vehicle licenses at 1.2-1.5 UF each
3. Implementation Setup Fees: One-time setup/implementation fees: UF 15 for Medium plan, UF 25 for Advanced plan
4. White-label Solutions: Full white-label capabilities for Advanced plan including custom labels, notification emails, and customer portal branding

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Local Delivery (Ninja Hubs) provides a cloud-based logistics orchestration platform that centralizes orders from multiple e-commerce sales channels (Shopify, WooCommerce, MercadoLibre, VTEX, PrestaShop) and orchestrates delivery operations across owned and third-party courier fleets. The platform automates routing decisions using ML-based algorithms, generates shipping labels, integrates with ERP/WMS systems via API and webhooks, and provides real-time operational dashboards. It is sold as a SaaS subscription (Starter, Medium, Advanced tiers) to logistics providers, couriers, 3PLs, and e-commerce sellers in Latin America.

Product overview

Ninja Hubs is a unified all-in-one logistics management platform that digitizes, connects, and scales logistics operations. The platform consists of the core Ninja Hubs product with three subscription tiers: Plan Starter (entry-level for small operations with up to 3,000 orders/month), Plan Medium (growing operations with up to 10,000 orders/month and API access), and Plan Advanced (large operations with up to 30,000 orders/month and full whitelabel capabilities). All tiers include order centralization, routing software integration, label generation, and integrations with major e-commerce platforms and courier services.

Differentiator

Problem solved

Functional benefit

Products and services

• Ninja Hubs Logistics Platform All-in-one cloud-based logistics management platform for logistics providers, couriers, 3PLs, and e-commerce sellers. Centralizes orders from multiple sales channels (Shopify, WooCommerce, MercadoLibre, VTEX, PrestaShop), automates routing decisions using ML-based algorithms, generates shipping labels, integrates with ERP/WMS systems via API and webhooks, manages hybrid own/third-party fleets, and provides real-time operational dashboards and reporting.

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability2 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationNative platform integration with Shopify e-commerce platform, enabling order centralization, label generation, and shipping management for Shopify sellers. Listed as a core integration feature across all subscription plans.
• WooCommercecoreTechnology or IntegrationIntegration with WooCommerce WordPress e-commerce plugin, allowing order synchronization and logistics management for WooCommerce store owners.
• MercadoLibrecoreTechnology or IntegrationIntegration with MercadoLibre Latin America's largest e-commerce marketplace, enabling sellers to centralize orders and manage shipping through Ninja Hubs platform.
• Uber Envíos ExpresscoreTechnology or IntegrationIntegration partnership for courier delivery services, allowing Ninja Hubs to inject orders into Uber Envíos Express routing systems for last-mile delivery execution.
• StarkencoreTechnology or IntegrationIntegration with Starken courier service, enabling order injection and routing optimization for deliveries managed through Starken network.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Emerging players

• OptimoRoute: Route optimization SaaS for delivery and field service operations with planning, dispatch, and tracking capabilities. Comparable on the routing algorithm and dispatch functionality integrated into Ninja Hubs' platform.
• Moova: LATAM same-day and crowdsourced last-mile delivery platform that connects e-commerce sellers with courier fleets. Comparable as a regional LATAM player, though more delivery-operations focused versus Ninja Hubs' orchestration-only model.
• Route4Me: Route planning and optimization SaaS for last-mile delivery fleets with multi-stop routing and dispatch tools. Comparable on the route optimization module and courier-side fleet orchestration that Ninja Hubs integrates with.

Direct peers

• Skydropx: Mexico-based logistics SaaS platform offering multi-carrier shipping, route optimization, and integrations with LATAM e-commerce marketplaces. Closely comparable to Ninja Hubs as a direct LATAM logistics orchestration competitor targeting both sellers and couriers.
• EnvioPack: LATAM shipping aggregator platform for e-commerce sellers that centralizes multiple couriers and automates label generation. Directly comparable to Ninja Hubs' order centralization and multi-courier routing functionality.
• Nowports: LATAM freight and logistics technology platform connecting shippers with carriers and providing digital orchestration tools. Overlaps with Ninja Hubs in marketplace logistics orchestration and seller/carrier matchmaking for the region.
• SimpliRoute: Chilean-founded route optimization and last-mile delivery SaaS for couriers and 3PLs across LATAM. Directly comparable on the logistics-provider side, with similar algorithmic routing and multi-fleet orchestration capabilities.

Broad incumbents

• Shippo: Multi-carrier shipping API and SaaS platform for e-commerce sellers offering label generation, tracking, and discounted rates. Comparable on multi-courier orchestration and API/webhook integration architecture.
• EasyPost: Shipping API platform providing multi-carrier rate shopping, label generation, and tracking for e-commerce and logistics businesses. Comparable on the API-first orchestration layer and multi-courier integration model.
• ShipStation: Global multi-carrier shipping SaaS acquired by Stamps.com/Avalara serving e-commerce sellers with label generation and order management. Comparable on multi-carrier orchestration, though a much broader incumbent with extensive carrier integrations and larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ninja-hubs
• Instagraminstagram.com/ninja_hubs

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Local Delivery