MachCloud
MachCloud B.V. is a Netherlands-headquartered Unified Communications as a Service provider operating a white-label, multi-tenant platform serving European MSPs, enterprises, and governments through SIP Trunking, CloudPBX, Voice for Microsoft Teams, and the MachVoice carrier-grade voice core.
- Company typePrivate
- Founded2001
- HeadquartersSchiphol, Netherlands
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What MachCloud does
MachCloud B.V. is a Netherlands-headquartered Unified Communications as a Service provider operating a multi-tenant, white-label platform that delivers business telephony and cloud infrastructure primarily to Managed Service Providers, resellers, enterprises, and public-sector buyers across Europe. Its core products comprise SIP Trunking, CloudPBX (offered through partner brands such as Xelion and Talksome), Voice for Microsoft Teams with native direct routing and PBX integration, and MachVoice, a proprietary carrier-grade voice backbone with 40+ transit hubs, Tier-1 PSTN peering, sub-millisecond signaling, active-active multi-region architecture, and a 99.999% uptime SLA. Underlying these products is a self-service partner portal that enables resellers to brand the experience, configure tariffs and bundles, port numbers, manage CDR and billing, and enforce FIDO2 passwordless authentication and end-to-end TLS 1.3/SRTP encryption.
Commercially, MachCloud generates recurring subscription revenue across multiple product lines: Microsoft 365 resale through its Cloud Solution Provider partnership (€4.20–€34.40 per user per month), Workplace/Windows Virtual Desktop bundles priced at €59–€99 per user per month, Virtual Private Server hosting, SSL/TLS certificate lifecycle management, and domain registration. Distribution is anchored on a two-tier channel model — Private Label (partner-owned brand and billing) and Trusted Advisor (MachCloud-managed billing and support) — supplemented by direct enterprise sales for organizations with 100 or more employees. The company holds ISO/IEC 27001:2023, SOC 2, and NIS 2 certifications, runs infrastructure out of SOC Type II certified Tier III private data centers in Europe, and operates legal entities in the Netherlands (Breda), France (Paris), Belgium (Brussels), Germany (Frankfurt), and the United Kingdom (London) under parent MachSol Holding B.V.
The company functions as a regulated EU telecom operator rather than a pure reseller, with revenue mechanics that combine platform subscriptions, Microsoft licensing economics, and channel-driven volume. Customer acquisition leans heavily on partner enablement, content marketing, webinars, and self-service trials (free two-week access to the platform with Teams Calling training), while enterprise engagement is supported by dedicated account management and free NIS2 telecom and security gap analyses for prospects.
MachCloud firmographics
Firmographics- Name
- MachCloud
- Legal name
- MachCloud B.V.
- Website
- https://machcloud.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- MachCloud B.V. is a Netherlands-headquartered Unified Communications as a Service provider operating a white-label, multi-tenant platform serving European MSPs, enterprises, and governments through SIP Trunking, CloudPBX, Voice for Microsoft Teams, and the MachVoice carrier-grade voice core.
- Ownership category
- akta.pro rank
MachCloud industry classification
Industry- Product category
- Unified Communications as a Service (UCaaS)
- NAICS
- Wired Telecommunications Carriers (517111), Computer Systems Design and Related Services (54151)
- SIC
- Radiotelephone Communications (4812), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Business Messaging & Team Collaboration (HDAIAHAE), Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)
Keywords
Where MachCloud is headquartered
LocationHeadquarters
- HQ city
- Schiphol
- HQ country
- Netherlands
- HQ region
- Europe
Offices5 records
Markets served
MachCloud business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Telecom & UCaaS Subscriptions: Recurring subscription revenue from SIP Trunking, CloudPBX, Voice for Microsoft Teams, and MachVoice services. Partners set their own pricing margins under Private Label model. Volume-based pricing and rating options available.
- Modern Workplace / Azure Virtual Desktop: Managed Windows Virtual Desktop service bundled with Microsoft 365 and Teams telephony. Plans priced per user per month (Basic €59, Standard €79, Premium €99) with minimum 30 users. Revenue shared with Microsoft licensing.
- Microsoft 365 Resale: Resale of Microsoft 365 plans including Business Basic, Business Standard, Business Premium, E1, E3, E5, F1, F3, and Apps. MachCloud acts as a CSP (Cloud Solution Provider) partner. Pricing ranges from €4.20 to €53.70/user/month depending on plan and commitment.
- Virtual Private Server Hosting: Fully managed VPS solutions with scalable virtual resources (CPU, RAM, storage, bandwidth). Multiple plan tiers (M1-M8) with monthly billing. Root/console access provided.
- SSL/TLS Certificates: Automated certificate lifecycle management including Standard SSL, WildCard, EV SSL, Code Signing, and Document Signing. Revenue from annual certificate fees and management services.
- Domain Name Registration: Automated real-time domain registration for TLDs including .nl (€12.50/year), .com (€14.50/year), .net (€19.50/year), .de (€9.50/year), and .eu. Includes DNS management and free domain transfer.
- Partner Program Revenue Share: Partners earn one-time commissions and monthly recurring revenue under the Trusted Advisor model when MachCloud manages the end customer. Under Private Label, partners retain full billing control and margin.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Annual | Microsoft 365 E1 - Business communication without desktop apps |
| Per seat | Annual | Microsoft 365 E3 - Full desktop apps + productivity suite |
| Per seat | Annual | Microsoft 365 E5 - Enterprise-grade with advanced security |
| Per seat | Annual | Microsoft 365 Business Basic - Web apps + email |
| Per seat | Annual | Microsoft 365 Business Standard - Desktop apps + business apps |
| Per seat | Annual | Microsoft 365 Business Premium - Security + device management |
| Per seat | Annual | Microsoft 365 Apps for Business |
| Per seat | Monthly | Workplace - Basic - Email and office applications |
| Per seat | Monthly | Workplace - Standard - Including Teams telephony |
| Per seat | Monthly | Workplace - Premium - Intensive usage |
| Subscription | Annual | Domain Registration - .nl |
| Subscription | Annual | Domain Registration - .com |
| Subscription | Annual | Domain Registration - .net |
| Subscription | Annual | Domain Registration - .de |
| Subscription | Annual | Standard SSL / Multi-Domain SSL |
| Subscription | Annual | WildCard SSL |
| Subscription | Annual | EV SSL / EV Multi-Domain SSL |
| Unit Pricing | Monthly | Virtual Private Server - M1 to M8 Tiers |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels10 records
MachCloud product offering
Product offeringCore offering
MachCloud operates a multi-tenant Unified Communications as a Service (UCaaS) platform that delivers SIP trunking, hosted CloudPBX, direct-routing voice for Microsoft Teams, and the carrier-grade MachVoice voice infrastructure to service providers, managed service providers (MSPs), resellers, and enterprise customers primarily across Europe. The platform is offered through a white-label self-service partner portal that enables partners to provision, brand, and bill communications services to their own end customers.
Product overview
MachCloud is a white-label Unified Communications as a Service (UCaaS) platform built on a multi-tenant, self-service portal architecture. The core product portfolio consists of four flagship telecom services — SIP Trunk, CloudPBX, Voice for Microsoft Teams, and MachVoice (the carrier-grade voice core) — complemented by cloud infrastructure add-ons (VPS, Windows Virtual Desktop, Azure), productivity software resale (Microsoft 365, Dynamics 365), security services (SSL Certificates), and domain registration. All services are managed through the MachCloud Partner Portal, which enables resellers to brand, provision, price, and support customers under their own name. The platform is positioned for managed service providers, enterprises, and governments requiring end-to-end cloud and voice automation across European markets.
Differentiator
Problem solved
Functional benefit
Brands
- MachVoice: The definitive high-throughput voice backbone engineered for native PSTN breakout, elastic BGP peering, and sub-millisecond signaling for Global Enterprise. Carrier-grade telephony core with sovereign SIP stack and zero-fail architecture.
Products and services
- SIP Trunk
- CloudPBX Hosted private-branch-exchange (PBX) service providing cloud-based telephony features and extensions for SMBs, enterprises, and white-label partners, provisioned through the partner portal.
- Voice for Microsoft Teams Microsoft Teams direct-routing service that enables enterprise and partner customers to add PSTN calling capabilities to Microsoft Teams using MachCloud as the carrier and SBC provider.
- MachVoice Carrier-grade voice platform offered to wholesale and channel customers as the underlying voice infrastructure for delivering SIP, hosted PBX, and Microsoft Teams voice services.
- Virtual Private Server (VPS) Managed virtual private server hosting product providing customers with virtualized server capacity for workloads, websites, and application hosting, delivered from MachCloud infrastructure.
- Windows Virtual Desktop / Modern Workplace Hosted Windows virtual desktop and modern workplace service providing remote desktop environments for end customers and partners.
- SSL Certificates SSL/TLS certificate product sold to customers to secure websites and services, offered as a standalone subscription.
- Domain Name Registration Domain name registration service enabling customers to register and manage internet domain names on a recurring basis.
- Microsoft 365 (resale) Resale of Microsoft 365 cloud productivity subscriptions to MachCloud customers and channel partners, typically bundled with CloudPBX and Microsoft Teams voice.
- Microsoft Dynamics 365 (resale) Resale of Microsoft Dynamics 365 cloud business applications to MachCloud enterprise and partner customers.
- Microsoft Azure (resale) Resale of Microsoft Azure public cloud consumption and subscriptions to MachCloud customers and partners.
- Communication Devices Range of supported IP phones, headsets, and other communication endpoints offered alongside the MachCloud voice and UCaaS services.
Quantifiable outcome
- 99.999% uptime SLA with <50ms active-active failover across multi-region architecture
- +3 more outcomes
Companies that use MachCloud
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
MachCloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature6 records
MachCloud partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- MicrosoftcoreMachCloud is a Microsoft Cloud Solution Provider (CSP) partner offering Microsoft 365, Azure, Dynamics 365, and Teams telephony. The company provides Voice for Microsoft Teams with direct routing, CloudPBX, and Teams Phone integration. Microsoft 365 plans are resold through the MachCloud platform with certifications for Teams desk phones and headsets.
- ISO (International Organization for Standardization)coreMachCloud companies are organized conforming ISO/IEC 27001:2023. The company has implemented a system to manage risks related to the security of data owned or handled by MachCloud respecting best practices of these International Standards.
- SOC 2 (Service Organization Control)coreMachCloud operates under SOC 2 compliance standards, managing risks related to data security in its certified private data centers across Europe.
- NIS 2 (Network and Information Security Directive 2)coreMachCloud companies are organized conforming NIS 2 directive requirements for telecom operators, providing a platform for customers to comply with telecom regulatory obligations across Europe.
- Microsoft AzurecoreMachCloud offers Microsoft Azure integrated cloud services including consultation, design, deployment, and management through certified Azure experts. Azure serves as the backend for MachCloud's Windows Virtual Desktop and Modern Workplace solutions. MachCloud provides SOC Type II certified, Tier III data centers in the Europe region.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
MachCloud competitors and assessment
Company assessmentBroad incumbents
- Vonage (Ericsson): Global UCaaS and communications platform now part of Ericsson, serving enterprises and developers. Comparable as a broad incumbent in the same UCaaS/communications category with global reach.
- RingCentral: Global UCaaS leader offering cloud PBX, contact center, and Teams integrations at scale. Comparable as a broad UCaaS incumbent competing for the same enterprise communications wallet, with materially larger resources.
Direct peers
- NFON AG: Listed European Cloud PBX/UCaaS provider headquartered in Munich, serving SMBs and partners across Europe. Directly comparable to MachCloud as a Cloud PBX-first, channel-driven UCaaS operator with European data sovereignty.
- 3CX: Global software-based PBX platform with a partner and channel ecosystem. Comparable as a Cloud PBX/UCaaS solution, though distributed as software rather than a fully managed service.
- Xelion: Dutch Cloud PBX vendor that is also a MachCloud integration partner. Directly comparable as a hosted PBX platform offered through channel partners across Europe.
- VoIPgrid: Dutch cloud telephony and UCaaS provider focused on the Benelux SMB and mid-market. Closest direct geographic and product-line peer to MachCloud, competing in the same Dutch channel ecosystem.
- Simwood: UK-based SIP trunking and hosted telephony provider with carrier-grade voice infrastructure. Comparable as a European carrier-grade VoIP/UCaaS provider serving partners and enterprises.
- Gamma Communications: UK-listed UCaaS, SIP trunking, and cloud communications provider with a strong channel model. Comparable in product mix (SIP trunking, hosted PBX, Microsoft Teams voice) and channel-led GTM.
- Vodia Networks: Cloud PBX platform that integrates with MachCloud's Teams voice offering. Comparable as a hosted PBX technology vendor serving service providers and enterprises.
Regional players
- RoutIT: Dutch telecom and IT services provider offering cloud communications, connectivity, and managed services to SMBs. Comparable as a Benelux-focused UCaaS and connectivity competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
MachCloud social profiles
Digital presenceMachCloud compliance and trust
Trust signalCompliance4 records
MachCloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
MachCloud leadership team
Management profileNumber of profiles
Profiles2 records
MachCloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MachCloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MachCloud
What does MachCloud do?
MachCloud operates a multi-tenant Unified Communications as a Service (UCaaS) platform that delivers SIP trunking, hosted CloudPBX, direct-routing voice for Microsoft Teams, and the carrier-grade MachVoice voice infrastructure to service providers, managed service providers (MSPs), resellers, and enterprise customers primarily across Europe. The platform is offered through a white-label self-service partner portal that enables partners to provision, brand, and bill communications services to their own end customers.
Is MachCloud a public or private company?
MachCloud is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MachCloud founded?
MachCloud was founded in 2001. It employs 51 to 100 people.
Where is MachCloud based?
MachCloud is headquartered in Schiphol, Netherlands, in the Europe region.
How does MachCloud make money?
Seven revenue lines are on record. Telecom & UCaaS Subscriptions are the primary driver. The others are modern Workplace / Azure Virtual Desktop, microsoft 365 Resale, virtual Private Server Hosting, SSL/TLS Certificates, domain Name Registration and partner Program Revenue Share.
Who are MachCloud's main competitors?
Broad incumbents on record are Vonage (Ericsson) and RingCentral. Direct peers are NFON AG, 3CX, Xelion, VoIPgrid, Simwood, Gamma Communications and Vodia Networks. RoutIT is listed as a regional player.
Does MachCloud have an API?
Yes. The MachCloud partner portal platform supports API integration. The portal enables partners to manage customers, assign services (Teams telephony, CloudPBX, SIP trunks), perform real-time management of forwards, backup routing, number management (adding, deleting, porting), access reporting and data exports, and define custom customer pricing and product bundles. API support is referenced as a feature enabling maximum integration, but detailed API documentation, endpoint specifications, or a public developer portal URL is not provided in the source material.
What industry is MachCloud in?
MachCloud's product category is Unified Communications as a Service (UCaaS). Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP). Its NAICS code is 517111 and its SIC code is 4812.