HQBeds
HQBeds is a Brazilian cloud-based hospitality management SaaS platform that provides integrated PMS, channel management, payments, automated invoicing, and WhatsApp guest communications to independent hotels, hostels, pousadas, and vacation rental operators across Brazil and LATAM.
- Company typePrivate
- Founded2016
- HeadquartersSão Paulo, Brazil
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What HQBeds does
HQBeds is a Brazilian cloud-based hospitality management SaaS platform (HQBEDS SISTEMA PMS LTDA, CNPJ 24.951.430/0001-57) founded in 2016 and headquartered in São Paulo, serving independent hoteliers operating hotels, hostels, pousadas, and short-term rental properties across Brazil and LATAM. The platform centers on a modular PMS architecture — the core property management system is surrounded by interconnected modules including a multi-OTA channel manager, commission-free booking engine, digital pre-check-in with automatic FNRH (National Guest Registration Form) population per Brazilian regulation Portaria 130/2011, an integrated payment platform (HQPagamentos) supporting Pix, credit card installments, and WhatsApp payment links, automated NFS-e invoicing (HQNotas), WhatsApp guest messaging (HQZap), a property POS (PDV), a website builder (HQSites), and a proprietary Google Hotéis listing integration. Native iOS and Android apps extend operational management to mobile, and the platform integrates with 15+ OTAs and metasearch engines alongside payment processors (Cielo, Mercado Pago, Zoop), CRM/chat (Hotelariaweb, AskSuite), and workflow tools (Zapier, Slack, Google Tag Manager).
The business model is B2B SaaS subscription with three published tiers (Básico, Premium, Profissional) priced per property on monthly or annual contracts, plus a one-time setup/onboarding fee combined with the first monthly payment at contract signing. HQBeds employs a hybrid sales-led and product-led growth motion — a free 15-day trial without credit card requirement, an interactive on-website 90-second demo, dedicated consultant-led sales with structured 1-2 week onboarding, and a formal referral/indication program. Distribution is direct via the website and inside-sales team, with content marketing (blog, ebooks, market reports) and social media driving top-of-funnel demand. The company is privately held, bootstrapped with no disclosed external funding rounds, and reports 600+ active properties, 13,000+ managed hotel units, and 25,000+ monthly reservations processed. Customer concentration is highly fragmented across long-tail SMB independent operators in Brazil's hostel and pousada segments, with named customers spanning individual properties (Green Haven Hostel, Surf Camp Arara, Ipanema Beach Hostel, Pup Hostel) and small multi-property operators (Solar Hostels e PS Hotéis, Bernardo Imóveis Temporada, Pousada Cristal da Terra network of 5 properties).
HQBeds firmographics
Firmographics- Name
- HQBeds
- Legal name
- HQBEDS SISTEMA PMS LTDA
- Website
- https://hqbeds.com.br
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- HQBeds is a Brazilian cloud-based hospitality management SaaS platform that provides integrated PMS, channel management, payments, automated invoicing, and WhatsApp guest communications to independent hotels, hostels, pousadas, and vacation rental operators across Brazil and LATAM.
- Ownership category
- akta.pro rank
HQBeds industry classification
Industry- Product category
- Hospitality Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Hotel & Accommodation Booking Platforms (THALAFAB)
- akta.pro secondary industries
- Hostel & Shared Accommodation Booking Platforms (Short-Stay Shared Inventory) (THAMALAK), Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE)
Keywords
Where HQBeds is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
HQBeds business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (PMS/Platform): Monthly subscription model with three tiers (Básico, Premium, Profissional) priced per property/units. Includes setup fee at contract signing. Billing is monthly or annual with multi-year contract options available.
- Professional Services (Setup/Onboarding): One-time setup fee covering full system configuration, process structuring, team training, and WhatsApp support group. Priced based on number and size of properties.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic plan for efficient reception management |
| Subscription | Monthly | Mid-tier plan with automation and strategic features |
| Subscription | Monthly | Enterprise plan with BI and advanced integrations |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
HQBeds product offering
Product offeringCore offering
HQBeds is an all-in-one cloud-based hospitality management platform (SaaS PMS) for hotels, hostels, pousadas, and vacation rentals in Brazil and LATAM. Its core product is a Property Management System that integrates channel management, direct booking engine, online check-in with automatic FNRH form population, integrated payments via Pix/credit card, automated electronic invoicing (NFS-e), WhatsApp guest messaging, point-of-sale, and a website builder into a single platform. The platform is sold as modular subscriptions across three tiers (Básico, Premium, Profissional), with dedicated onboarding setup included in every contract.
Product overview
HQBeds is an all-in-one hospitality management platform (platform-plus-modules architecture) that serves hotels, hostels, pousadas (guesthouses), and vacation rental properties. The core of the platform is the PMS (Property Management System), which provides reservation management, front-desk operations, guest management, financial control, housekeeping, and inventory. Surrounding the PMS are interconnected modules: Channel Manager for multi-OTA distribution; Motor de Reservas (booking engine) for direct commission-free sales; Google Hotéis for search visibility; HQPagamentos for Pix and card payments; HQNotas for automated invoice issuance; HQZap for WhatsApp guest communication; Check-in Online for digital pre-registration with automatic FNRH population; PDV for point-of-sale at bars and restaurants; HQSites for property websites; and Operadoras for traditional travel operator integration. The App HQBeds provides mobile access to the full suite. The platform is sold across three subscription tiers (Básico, Premium, Profissional) and includes a dedicated onboarding setup service. Pricing is modular — properties contract only the tools relevant to their operation.
Differentiator
Problem solved
Functional benefit
Products and services
- PMS (Property Management System) Central property management system handling reservations, check-in/check-out, guest management, housekeeping, financial control, inventory, and reporting for hotels, hostels, pousadas, and vacation rentals.
- Channel Manager Distributes inventory and synchronizes availability and rates in real time across OTAs (Booking.com, Airbnb, Expedia, Decolar, Hostelworld, Agoda, Tripadvisor, and others) to prevent overbooking.
- Motor de Reservas (Booking Engine) Direct booking engine embedded in the property's own website, enabling commission-free direct reservations with real-time availability, dynamic pricing, and integrated online payment.
- Check-in Online Digital pre-check-in module allowing guests to submit personal data, documents, and sign terms before arrival; automatically populates the FNRH (guest registration form) and speeds up front-desk processing.
- HQPagamentos (Payments) Payment platform enabling Pix (instant transfer), credit card installments, and payment link collection via WhatsApp, with automated settlement and no transactional fees on direct bookings.
- HQNotas (Automated Invoicing) Automated NFS-e (electronic service invoice) issuance connected to municipal and state tax authorities, triggered at check-out without manual intervention.
- HQZap (WhatsApp Notifications) Automated guest communication via WhatsApp, sending personalized messages throughout the guest journey including reservation confirmation, pre-arrival instructions, payment links, and post-checkout surveys.
- PDV (Point of Sale) Point-of-sale system integrated with the PMS for managing bar, restaurant, and ancillary sales with command management, inventory control, and automatic posting to guest folios and financial reports.
- HQSites (Website Builder) Professional website builder with customizable templates for hotels, hostels, and pousadas, integrated with the booking engine and listing on Google Hotéis.
- App HQBeds (Mobile App) Mobile application for iOS and Android enabling property managers to monitor reservations, check-ins, check-outs, occupancy, and financial metrics in real time from any location.
Quantifiable outcome
- 367% revenue increase for a hostel customer (Green Haven Hostel) comparing first and last year with platform
- +6 more outcomes
Companies that use HQBeds
Customer profileNamed customers19 records
Segments6 records
Ideal customer profiles4 records
HQBeds technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature10 records
HQBeds partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and minor.
- ConvertacoreConverta is identified as the developer of the HQBeds mobile app (listed in app store data). The app is published as 'HQBeds Sistema PMS' with developer Converta. This is a technology partnership for mobile application development and maintenance.
- Booking.comcoreBooking.com is a primary OTA channel connected through HQBeds' channel manager, synchronizing availability, rates, and reservations bidirectionally in real-time.
- AirbnbcoreAirbnb is a key OTA partner integrated through channel manager for real-time calendar and reservation synchronization, particularly critical for hostels and short-term rentals.
- ExpediacoreExpedia is a major global OTA integrated with HQBeds for inventory distribution and reservation management across hotels and hostels.
- DecolarcoreDecolar is a leading Latin American OTA integrated with HQBeds for channel distribution, particularly important for Brazilian hospitality properties.
- HostelworldcoreHostelworld is the leading hostel-focused OTA platform integrated with HQBeds, supporting individual bed management and dormitory-style reservations. The Green Haven Hostel won 'Best Hostel in Latin America' on Hostelworld in 2015.
- DespegarminorDespegar is a major Latin American OTA integrated with HQBeds for reservation distribution and availability synchronization.
- AgodaminorAgoda (part of Booking Holdings) is a global OTA integrated with HQBeds for channel distribution.
- VrbominorVrbo (Expedia Group) is a short-term rental platform integrated with HQBeds for the vacation rental segment, helping property managers avoid double bookings.
- HSystemminorHSystem is a Brazilian channel manager integrated with HQBeds as an alternative distribution partner for properties using their channel management solutions.
- WuBookminorWuBook is a European channel manager integrated with HQBeds, enabling properties to distribute inventory across additional channels beyond the native integrations.
- TripadvisorminorTripadvisor is a major travel review and booking platform integrated with HQBeds for distribution and visibility.
- Google HotéiscoreGoogle Hotéis is a proprietary HQBeds integration that lists properties directly in Google search results alongside major OTAs, with synchronized rates and availability, enabling commission-free direct bookings from search.
- WhatsAppcoreWhatsApp is used as the primary communication and payment link channel for HQBeds' HQZap notification system and HQPagamentos billing, leveraging WhatsApp's dominance in Brazilian communication.
- HurbminorHurb is a Brazilian travel OTA integrated with HQBeds for reservation distribution.
- CVCminorCVC is one of Brazil's largest traditional travel agencies, integrated with HQBeds as a distribution channel for properties.
- TrivagominorTrivago is a hotel metasearch engine integrated with HQBeds for price comparison visibility.
- KAYAKminorKAYAK is a travel metasearch engine integrated with HQBeds for rate comparison and booking visibility.
- Hotels.comminorHotels.com (part of Expedia Group) is a global OTA integrated with HQBeds for distribution.
- Hostels.comminorHostels.com is a hostel-focused booking platform integrated with HQBeds, complementing Hostelworld for the hostel segment.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
HQBeds competitors and assessment
Company assessmentDirect peers
- Mews: Cloud-native all-in-one PMS for hotels, hostels, and serviced apartments; competes directly with HQBeds on integrated PMS + payments + channel manager, with growing push into Latin America.
- BookingLayer: PMS and booking software for camps, glampings, hostels, B&Bs, and small hotels; overlaps strongly with HQBeds' hostel and pousada segments.
- Little Hotelier: PMS + channel manager purpose-built for small hotels, B&Bs, and guesthouses; directly comparable to HQBeds' pousadas and small independent hotels focus.
- Avantio: Vacation rental management platform with PMS, channel manager, and website builder; comparable to HQBeds' short-term rental (aluguel por temporada) segment and modules.
- Cloudbeds: Cloud-based all-in-one hospitality platform serving independent hotels, hostels, B&Bs, and vacation rentals with PMS, channel manager, and booking engine — overlapping offering, especially on hostels and pousadas segments.
- HotelRunner: All-in-one cloud PMS, channel manager, and booking engine for hotels, B&Bs, and vacation rentals; very similar product scope to HQBeds across independent accommodation types.
- Bnovo: Hotel and vacation rental management software with channel manager, booking engine, and PMS; competes with HQBeds particularly on Portuguese-speaking and Brazilian SMB hospitality segments.
- eZee Technosys (eZee Absolute): All-in-one hotel and restaurant management suite covering PMS, channel manager, POS, and bookings; comparable integrated offering to HQBeds with global SMB hospitality focus.
Broad incumbents
- SiteMinder: Global hotel commerce platform with strong channel manager heritage, expanding into broader PMS/unified platform — overlapping with HQBeds' channel manager + booking engine value proposition as a larger incumbent.
Regional players
- Pulsano: Spanish hotel technology company offering property management, channel manager, and booking engine solutions; overlapping offering to HQBeds with a primarily Iberian market focus — comparable competitor for LATAM expansion ambitions.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
HQBeds social profiles
Digital presenceHQBeds financial estimates
Financial estimateRevenue estimate
Valuation estimate
HQBeds leadership team
Management profileNumber of profiles
Profiles11 records
HQBeds funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HQBeds M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HQBeds
What does HQBeds do?
HQBeds is an all-in-one cloud-based hospitality management platform (SaaS PMS) for hotels, hostels, pousadas, and vacation rentals in Brazil and LATAM. Its core product is a Property Management System that integrates channel management, direct booking engine, online check-in with automatic FNRH form population, integrated payments via Pix/credit card, automated electronic invoicing (NFS-e), WhatsApp guest messaging, point-of-sale, and a website builder into a single platform. The platform is sold as modular subscriptions across three tiers (Básico, Premium, Profissional), with dedicated onboarding setup included in every contract.
Is HQBeds a public or private company?
HQBeds is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was HQBeds founded?
HQBeds was founded in 2016. It employs 1 to 10 people.
Where is HQBeds based?
HQBeds is headquartered in São Paulo, Brazil, in the Latin America region.
How does HQBeds make money?
Two revenue lines are on record. SaaS Subscription (PMS/Platform) is the primary driver. The others are professional Services (Setup/Onboarding).
Who are HQBeds's main competitors?
Direct peers on record are Mews, BookingLayer, Little Hotelier, Avantio, Cloudbeds, HotelRunner, Bnovo and eZee Technosys (eZee Absolute). SiteMinder is listed as a broad incumbent. Pulsano is listed as a regional player.
Does HQBeds have an API?
No public API is recorded for HQBeds.
What industry is HQBeds in?
HQBeds's product category is Hospitality Management Software. Its primary akta.pro industry code is THALAFAB, Hotel & Accommodation Booking Platforms, with a secondary code of THAMALAK, Hostel & Shared Accommodation Booking Platforms (Short-Stay Shared Inventory). Its NAICS code is 51821 and its SIC code is 7372.