ABC Networking
ABC Networking Ltd, trading as The Silver Cloud Business, is a UK-based managed service provider delivering Microsoft-centric cloud, security, telephony, and IT support services primarily to small and medium businesses and charitable organisations across the United Kingdom.
- Company typePrivate
- Founded2001
- HeadquartersSalisbury, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ABC Networking does
ABC Networking Ltd, trading as The Silver Cloud Business, is a privately-held UK managed service provider headquartered in Salisbury, England, founded in 2001 and operating with 11-50 employees. The firm delivers a Microsoft-centric managed IT services portfolio covering Microsoft 365, Microsoft Azure, Microsoft Teams, SharePoint Online, business telephone systems (PBX, SIP/VoIP, Microsoft Phone System), network infrastructure, security (antivirus, malware/ransomware, firewall, encryption, DLP), data management and GDPR compliance, business continuity and disaster recovery (including Recovery as a Service), proactive automated monitoring, and hardware resale (servers, desktops, business laptops, network equipment, refurbished laptops, UPS, accessories). Services are predominantly cloud-based or hybrid, supporting both full migrations from on-premises infrastructure and ongoing administration of cloud tenants.
The company operates a hybrid GTM combining sales-led consultative engagement with a community-led, Microsoft non-profit grant-supported entry into the UK charity sector, complemented by content marketing through an extensive blog, LinkedIn, Twitter/X, a monthly MyEmma email newsletter, and published case studies. Revenue is generated through recurring managed service contracts (likely per-seat or tiered retainers), project-based cloud migration and implementation professional services, and hardware/software resale, all on a quote-based pricing model with no publicly disclosed tiers. Customer segments are small-to-medium businesses and charitable organisations, with documented engagements including Plantlife, the Trussell Trust, Girlguiding South West England, Salisbury Foodbank, Salisbury Diocesan Board of Finance and Education, and the Foundation for Social Change and Inclusion (UK).
ABC holds ISO certifications and operates under GDPR-compliant practices, offers Cyber Essentials and Cyber Essentials Plus services to clients, and is a partner in Microsoft Tech for Social Impact initiatives including Copilot readiness webinars for non-profits. The company has no disclosed external investment, no parent company, and no documented M&A activity, operating as an independent regional MSP with UK-wide service reach from its Salisbury base.
ABC Networking firmographics
Firmographics- Name
- ABC Networking
- Legal name
- ABC Networking Ltd
- Website
- https://thesilvercloudbusiness.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ABC Networking Ltd, trading as The Silver Cloud Business, is a UK-based managed service provider delivering Microsoft-centric cloud, security, telephony, and IT support services primarily to small and medium businesses and charitable organisations across the United Kingdom.
- Ownership category
- akta.pro rank
ABC Networking industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network, Infrastructure & Data Center Integration (BPAEAAAK)
Keywords
Where ABC Networking is headquartered
LocationHeadquarters
- HQ city
- Salisbury
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
ABC Networking business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Ongoing managed IT services covering cloud infrastructure, security, monitoring, and support. Delivered as a recurring service retainer, likely on a per-seat or tiered monthly/annual contract basis.
- Cloud Migration & Implementation Projects: Project-based professional services for migrating clients to Microsoft 365, Azure, and related cloud platforms. Includes planning, execution, data migration, and user training.
- Hardware & Software Products: Sale of computer hardware including servers, desktops, business laptops, network equipment, business phone solutions, network storage, UPS units, and computer accessories. The company also supplies refurbished business-spec laptops with warranties as a cost-effective alternative to new hardware.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
ABC Networking product offering
Product offeringCore offering
ABC Networking, trading as The Silver Cloud Business, is a UK-based managed IT service provider that delivers outsourced IT and communications to small and medium businesses and charities. Its core offering covers cloud services (Microsoft 365, Azure, Teams, SharePoint), business telephone systems (PBX, SIP/VoIP, Microsoft Phone System), computer networking, IT security (antivirus, malware/ransomware, firewall, DLP, encryption), data management and GDPR compliance, business continuity and disaster recovery, flexible working enablement, and business collaboration tooling, supported by IT helpdesk, remote support, and automated monitoring. The company also resells business hardware (servers, laptops, desktops, network equipment, storage, UPS) including refurbished laptops as a budget option.
Product overview
The Silver Cloud Business is a managed service provider offering an integrated portfolio of IT services, cloud solutions, and hardware products. The offering is organized as multiple service categories (Cloud Services, Business Telephone Systems, Computer Network, Computer Security, Flexible Working, Data Management & Compliance, Business Continuity & IT Disaster Recovery, Business Collaboration) plus IT Support services and Hardware Products. Services are predominantly cloud-based or hybrid, combining cloud services with on-premises capabilities. The company specializes in Microsoft ecosystem solutions including Microsoft 365, Microsoft Azure, Microsoft Teams, and SharePoint, alongside business telephone systems (PBX, SIP/VoIP, Microsoft Phone System), network infrastructure (wired/wireless networks, firewalls, routers), security solutions (antivirus, malware/ransomware protection, encryption, DLP), data management tools (GDPR compliance, SharePoint migration), disaster recovery services, and hardware products (servers, laptops, desktops, network equipment, storage, UPS).
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Services Cloud-based and hybrid cloud/on-premises IT services including Microsoft 365, Microsoft Azure, cloud backup, cloud email, cloud security, Microsoft Teams calls, and cloud phone systems (SIP/VoIP), designed for UK SMBs and charities migrating to or operating in the cloud.
- Business Telephone Systems Supply, deployment and integration of business telephone systems including on-premise PBX, Microsoft Phone System, and integration of PBX calls into Microsoft Teams, targeted at UK businesses seeking flexible telephony.
- Computer Network Design, installation and management of wired and wireless networks, routers, routing, network firewalls and internet connections for UK businesses.
- Computer Security Layered IT security solutions including antivirus, malware and ransomware protection, email security, firewall security, encryption, SSL certificates, IT security policy and data loss prevention (DLP) for UK businesses and charities.
- Flexible Working Solutions for modern work environments including working from home, hot desking, office space planning and follow-me services, enabling remote and hybrid work for UK organisations.
- Data Management & Compliance Data governance and compliance services covering GDPR, data classification, data encryption, data subject access requests (DSARs), SharePoint migration and Microsoft Teams security and compliance.
- Business Continuity & IT Disaster Recovery Continuity and recovery solutions including cloud backup, Recovery as a Service, business continuity planning, disaster recovery planning, invocation testing and BCP system hosting.
- Business Collaboration Collaboration tooling and services including Microsoft Teams collaboration, SharePoint collaboration and Microsoft 365 collaboration tools for staff, volunteers and trustees.
- IT Helpdesk Support Reactive IT helpdesk support services providing UK businesses with on-demand troubleshooting and end-user assistance.
- Remote IT Support Remote technical support services delivered to client endpoints and users, complementing on-site engagement.
- Automated Monitoring Proactive automated monitoring of IT systems, endpoints and Microsoft 365 tenants to identify and remediate issues before they affect users.
- Business Hardware Products Resale of business hardware including servers, desktops, business laptops (including refurbished laptops with warranties), network equipment, business phone solutions, network storage, UPS units and computer accessories.
Quantifiable outcome
- Girlguiding South West England migrated to Microsoft 365, gaining fully supported software and operating systems, real-time collaboration capabilities, and secure volunteer access for the first time.
- +2 more outcomes
Companies that use ABC Networking
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
ABC Networking technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature9 records
ABC Networking partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- MicrosoftcoreThe Silver Cloud Business is a Microsoft-focused managed service provider with deep expertise in Microsoft 365, Microsoft Azure, Microsoft Teams, SharePoint Online, and related Microsoft security and productivity platforms. The company assists clients in accessing Microsoft non-profit grant programmes, demonstrating a close working relationship with Microsoft's non-profit licensing channel.
- Microsoft Tech for Social ImpactminorThe Silver Cloud Business participates in Microsoft Tech for Social Impact initiatives, including co-hosting webinars on Microsoft Copilot readiness for non-profits, demonstrating a marketing partnership focused on the charity sector.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
ABC Networking competitors and assessment
Company assessmentBroad incumbents
- Computacenter: Large UK/EU-headquartered IT services and infrastructure provider with deep Microsoft partnership. Significantly larger than The Silver Cloud but directly competes on enterprise Microsoft cloud and managed services engagements.
- Nasstar: UK managed cloud, hosting and communications provider with Microsoft-aligned offerings for mid-market clients. Overlaps on cloud migration and managed services but operates at greater scale across multiple verticals.
- Daisy Group: Large UK managed communications and IT services provider with cloud, connectivity and security offerings across SMB and enterprise. Overlaps with The Silver Cloud's Microsoft cloud and telephony portfolio but at much greater scale and breadth.
- Bytes Technology Group: UK-listed IT solutions provider and Microsoft specialist offering software licensing, cloud and managed services. Overlaps with The Silver Cloud on Microsoft licensing and cloud deployment for SMB/mid-market.
- Redcentric: UK managed cloud services and colocation provider serving mid-market and enterprise customers. Comparable in cloud and managed services delivery, but with broader infrastructure footprint and larger scale.
Direct peers
- Concise Technologies: UK managed IT services provider delivering cloud, infrastructure and security services to SMB and mid-market clients. Similar in scale, regional UK footprint and Microsoft-aligned managed services model.
- Servium: UK-based managed services and cloud provider with strong Microsoft specialisation across Microsoft 365, Azure and security, serving mid-market and SMB customers. Directly comparable in focus, Microsoft-centric stack and managed services go-to-market.
- The HBP Group: UK-based managed service provider offering IT support, cloud services and security to small and medium businesses. Comparable scale, customer segment and managed services recurring revenue model.
- Aspire Technology Solutions: UK managed services and cloud provider serving SMB and mid-market clients with Microsoft 365, Azure and security offerings. Comparable managed services focus, though typically operating at a larger scale.
Others
- M247: UK-based managed connectivity, hosting and cloud provider. Less directly competitive on the managed services front but overlapping on the cloud and network infrastructure layer underpinning SMB IT environments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ABC Networking social profiles
Digital presenceABC Networking compliance and trust
Trust signalCompliance4 records
ABC Networking financial estimates
Financial estimateRevenue estimate
Valuation estimate
ABC Networking leadership team
Management profileNumber of profiles
ABC Networking funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ABC Networking M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ABC Networking
What does ABC Networking do?
ABC Networking, trading as The Silver Cloud Business, is a UK-based managed IT service provider that delivers outsourced IT and communications to small and medium businesses and charities. Its core offering covers cloud services (Microsoft 365, Azure, Teams, SharePoint), business telephone systems (PBX, SIP/VoIP, Microsoft Phone System), computer networking, IT security (antivirus, malware/ransomware, firewall, DLP, encryption), data management and GDPR compliance, business continuity and disaster recovery, flexible working enablement, and business collaboration tooling, supported by IT helpdesk, remote support, and automated monitoring. The company also resells business hardware (servers, laptops, desktops, network equipment, storage, UPS) including refurbished laptops as a budget option.
Is ABC Networking a public or private company?
ABC Networking is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ABC Networking founded?
ABC Networking was founded in 2001. It employs 11 to 50 people.
Where is ABC Networking based?
ABC Networking is headquartered in Salisbury, United Kingdom, in the Europe region.
How does ABC Networking make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Migration & Implementation Projects and hardware & Software Products.
Who are ABC Networking's main competitors?
Broad incumbents on record are Computacenter, Nasstar, Daisy Group, Bytes Technology Group and Redcentric. Direct peers are Concise Technologies, Servium, The HBP Group and Aspire Technology Solutions. M247 is listed as an others.
Does ABC Networking have an API?
No public API is recorded for ABC Networking.
What industry is ABC Networking in?
ABC Networking's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAK, Network, Infrastructure & Data Center Integration. Its NAICS code is 54151 and its SIC code is 7370.