The Packaging Store
- Company typePrivate
- Founded1983
- HeadquartersGreenwood Village, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What The Packaging Store does
The Packaging Store, doing business as Handle With Care Packaging Store, is a North American franchise system of independently owned and operated pack-and-ship service centers that has been in operation for approximately 35 years. The company specializes in custom crating, foam-in-place packaging, and the safe domestic and international transport of items that standard parcel carriers are not equipped to handle — including antiques, fine art, auction purchases, electronics, computers, medical equipment, office and industrial machinery, technology hardware, furniture, and estate or trust contents.
The core service catalog combines Shipping, Crating, Custom Packaging, and Packing with a broad set of specialty shipping verticals and premium add-ons such as Freight Insurance, Pickup & Delivery, International and Ocean Shipping, White Glove Delivery, Trade Show Logistics, On-Site Packing, Fulfillment Services, Long-Term Storage, and Senior Downsizing assistance. The underlying technology is primarily physical — custom-built wood crates, foam-in-place injection systems that conform protective foam to item geometry, and rate-comparison logic against major parcel and freight carriers — rather than software-based.
The business model is a franchise distribution model under which each location is independently owned and operated, with franchise infrastructure and recruitment administered through the related GoNavis platform (franchise.gonavis.com). Revenue is generated per-transaction through a quote-based pricing engine accessed via website form or a toll-free sales line (877-722-5236), with streams spanning shipping rate pass-throughs, professional packing and crating labor, packaging supplies, managed fulfillment and storage, and freight insurance. The customer base is horizontal and fragmented across SMBs (e.g., appraisal firms) and individual consumers with high-value, fragile, or sentimental items.
The Packaging Store firmographics
Firmographics- Name
- The Packaging Store
- Legal name
- The Packaging Store
- Website
- https://packstore.com
- Company type
- Private
- Founded year
- 1983
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
The Packaging Store industry classification
Industry- Product category
- Shipping and Crating Services
- NAICS
- Packing and Crating (488991)
- akta.pro primary industry
- Custom Crating & Export-Grade Packaging (HSAKADAC)
- akta.pro secondary industry
- International Packing, Export Crating & Containerization (HSAKACAB)
Keywords
Where The Packaging Store is headquartered
LocationHeadquarters
- HQ city
- Greenwood Village
- HQ country
- United States
- HQ region
- North America
Markets served
The Packaging Store business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Shipping Services: Revenue from domestic and international shipping services, calculating rates from major carriers to provide cost comparison for customers.
- Custom Crating and Packaging: Revenue from building custom crates and providing custom packaging solutions for large, delicate, or valuable items.
- Packing Services: Full-service packing where experts pack items using proven packing techniques and best equipment.
- Packaging Supplies: Sale of packaging materials and moving supplies to customers.
- Fulfillment and Storage Services: Fulfillment services for businesses and long-term storage for valuables.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom Quote - Service-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
The Packaging Store product offering
Product offeringCore offering
The Packaging Store provides specialized packing, custom crating, and shipping services through independently owned franchise locations across North America. Its core service set covers domestic and international shipping (including ocean and freight), custom wood crating, full-service packing, packaging and moving supplies, foam-in-place custom foam protection, pickup and delivery, white glove delivery, long-term storage, and fulfillment services for businesses. It also offers specialty shipping for fragile, valuable, or oversized items such as antiques, fine art, electronics, computers, medical and office equipment, and furniture.
Product overview
The Packaging Store is a pack and ship service center offering a unified suite of shipping and packing services. The core offering centers on Shipping, Crating, Custom Packaging, and Packing services, complemented by specialized Specialty Shipping services (including Antique, Art, Auction, Computer, Electronics, Equipment, Estate/Trust, Furniture, Medical Equipment, Office Equipment/Machinery, and Technology Equipment Shipping). Additional services include Freight Insurance, International/Ocean Shipping, Freight Shipping, Pickup & Delivery, Small Shipments, and Moving Supplies. Premium specialty offerings include Foam in Place/Custom Foam, Fulfillment Services, Long Term Storage, Moving Services, On-Site Packing, Trade Show Logistics, Warehouse Services, White Glove Delivery, and Senior Downsizing. The company operates as a franchise network across North America with 35 years of experience in solving complex packing and shipping challenges.
Differentiator
Problem solved
Functional benefit
Products and services
- Shipping
- Crating
- Custom Packaging
- Packing
- Packaging Supplies
- Moving Supplies
- Freight Insurance
Companies that use The Packaging Store
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles4 records
The Packaging Store technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
The Packaging Store partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- GoNavis (Parent Company)coreParent company providing franchise infrastructure and brand framework. GoNavis franchise platform manages franchise operations including site infrastructure and franchisee connections. Franchise opportunities listed at franchise.gonavis.com.
Scale indicators2 records
Recent moves1 record
Expansion highlights5 records
The Packaging Store competitors and assessment
Company assessmentEmerging players
- ShipBob: Technology-enabled fulfillment and shipping provider for e-commerce brands. Competes for the same business fulfillment segment The Packaging Store targets, but with a SaaS-style, scalable platform model.
- GoShip: Online freight marketplace offering instant LTL and specialty freight quotes. Competes with traditional freight brokers by removing the manual quote process that The Packaging Store's sales-led motion relies on.
- FreightCenter: Third-party freight broker and logistics marketplace comparing LTL, truckload, and specialty carrier rates online. Disrupts the manual quote-based freight sales motion The Packaging Store uses.
- uShip: Online marketplace connecting shippers with carriers for large, bulky, and specialty freight. Represents the digital-native threat to traditional pack-and-ship middlemen, with instant pricing and self-serve booking.
Others
- Navis Pack & Ship: Parent franchise platform (GoNavis) under which The Packaging Store / Handle With Care operates as a franchise brand. Listed for ecosystem context rather than as an external competitor — provides franchise infrastructure, brand, and lead generation.
Direct peers
- Craters & Freighters: Specialty crating, packing, and shipping franchise focused on large, fragile, and high-value items (art, electronics, medical equipment, industrial machinery). Closest direct peer on the specialty crating niche.
- The UPS Store: Largest North American franchise pack-and-ship network, offering shipping, packing, crating, printing, and mailbox services through ~5,000+ U.S. locations. Operates the same franchise-based, quote-driven business model with carrier partnerships, and is the most direct competitive comparable.
- PostalAnnex / Annex Brands: Franchise platform operating PostalAnnex, AIM Mail Centers, and related pack-and-ship brands. Direct franchise competitor with overlapping service menus, packing supplies retail, and shipping agent model.
- Pak Mail Centers of America: Franchise pack-and-ship network with comparable offerings in custom crating, freight shipping, and specialty item handling. Competes head-to-head for the same SMB and consumer shipper customers across North America.
Broad incumbents
- FedEx Office: Carrier-owned retail print and pack-and-ship chain offering packing, shipping, and printing services in thousands of U.S. locations. Broader incumbent with carrier-backed brand strength and direct shipping infrastructure access.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
The Packaging Store financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Packaging Store leadership team
Management profileNumber of profiles
The Packaging Store funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Packaging Store M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Packaging Store
What does The Packaging Store do?
The Packaging Store provides specialized packing, custom crating, and shipping services through independently owned franchise locations across North America. Its core service set covers domestic and international shipping (including ocean and freight), custom wood crating, full-service packing, packaging and moving supplies, foam-in-place custom foam protection, pickup and delivery, white glove delivery, long-term storage, and fulfillment services for businesses. It also offers specialty shipping for fragile, valuable, or oversized items such as antiques, fine art, electronics, computers, medical and office equipment, and furniture.
Is The Packaging Store a public or private company?
The Packaging Store is a private company. It is classified as corporate owned and is currently operating.
When was The Packaging Store founded?
The Packaging Store was founded in 1983. It employs 11 to 50 people.
Where is The Packaging Store based?
The Packaging Store is headquartered in Greenwood Village, United States, in the North America region.
How does The Packaging Store make money?
Five revenue lines are on record. Shipping Services are the primary driver. The others are custom Crating and Packaging, packing Services, packaging Supplies and fulfillment and Storage Services.
Who are The Packaging Store's main competitors?
Emerging players on record are ShipBob, GoShip, FreightCenter and uShip. Navis Pack & Ship is listed as an others. Direct peers are Craters & Freighters, The UPS Store, PostalAnnex / Annex Brands and Pak Mail Centers of America. FedEx Office is listed as a broad incumbent.
Does The Packaging Store have an API?
No public API is recorded for The Packaging Store.
What industry is The Packaging Store in?
The Packaging Store's product category is Shipping and Crating Services. Its primary akta.pro industry code is HSAKADAC, Custom Crating & Export-Grade Packaging, with a secondary code of HSAKACAB, International Packing, Export Crating & Containerization. Its NAICS code is 488991.