What IT Networking.info does

IT Networking.info is a sole proprietorship founded by Richard A. Allcorn in 2001 and operating from Austin, Texas, providing on-call IT support and consulting services to home users and small businesses. The company positions itself as the singular 'IT Guy' for clients with limited or no internal IT staff, with its core offerings spanning telephone-based tech support, network cabling and installation, custom-built desktop systems, VPN setup, wireless networking, server and LAN support, home office setup, and software training. Named customer segments include small business owners needing office networking and remote access, individual home office users, and realtor companies requiring in-office servers, network printers, and mobile file access.

Underlying technology coverage is broad rather than deep: the company advertises expertise across Linux, Mac OS/X, and Windows environments, with additional capability in cloud computing consulting, VPN networking, wireless networking, and custom PC system building. There is no proprietary software product; revenue is generated through labor-based professional services, hardware resale via custom system builds, and complementary website hosting and design work. The business also operates 'The Greybeards,' a local Linux and technology users group, and maintains a related entity, uucpNET, both of which function as community and referral channels rather than revenue lines.

The go-to-market model is sales-led and direct, with customer acquisition driven primarily through local community participation (the Greybeards group, CTLUG Linux User's Group), organic social media presence, a blog (itnetworkinginfo.blogspot.com), and word-of-mouth referrals within the Austin tech community. Pricing is quote-based and not publicly disclosed, with a free consultation offered for home computing decisions as a trust-building mechanism. The company is a micro-operator with no disclosed headcount, no external funding, no subsidiaries, and revenue tied entirely to the founder's personal delivery capacity within a single metropolitan market.

Name

IT Networking.info

Legal name

Richard A. Allcorn

Website

https://itnetworking.info

Company type

Private

Founded year

2001

Operating status

Operating

Short description

IT Networking.info is an Austin, Texas sole proprietorship founded in 2001 that provides on-call IT support, network installation, custom PC builds, and VPN setup to home users and small businesses. It also operates the 'Greybeards' Linux users group and related uucpNET networking entity.

Ownership category

akta.pro rank

Product category

IT Support and Consulting Services

NAICS

Computer Systems Design Services (541512), Other Computer Related Services (541519), Computer Training (611420)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

akta.pro secondary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• IT support services
• Network installation
• VPN configuration
• Custom PC building
• Home office setup

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. IT Support and Consulting Services: Fee-for-service model providing tech support, on-call phone support, network setup, and IT consulting. Services include pre-purchase advice, software training, home office setup, and tech consultation. Revenue generated through service fees for installations, setups, and ongoing support.
2. Custom Computer Systems Sales: Builds and sells custom performance computer systems with quality components. Revenue from hardware sales with performance-focused systems designed for longevity and upgradability.
3. Website Design and Hosting: Website design services offered as part of full-service IT offering. Revenue from design and hosting services for clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

IT Networking.info delivers on-demand IT consulting and technical support services to small businesses and home office users in the Austin, Texas area. Offerings include on-call phone tech support, network cabling and installation, VPN configuration between offices and for remote workers, custom-built performance computer systems, cloud computing consulting, wireless networking, server/LAN support, website hosting and design, and software training. The business positions itself as the "one IT guy" customers call for all technology purchasing, setup, and ongoing support needs.

Product overview

IT Networking.info is a traditional IT services company offering a unified suite of technology consulting and support services rather than a software product. The core offering centers on on-demand tech support and IT consulting across several interconnected service areas: custom computer system building, network infrastructure (cabling, wireless, VPN, LAN), cloud computing integration, home/office setup, and software training. The company also provides complementary digital services including website hosting/design and social media consulting. The Greybeards users group represents a community add-on for technology enthusiasts. All services are delivered through direct consultation with technical staff and are available to both residential and business customers, particularly focusing on small office and home office (SOHO) markets.

Differentiator

Problem solved

Functional benefit

Products and services

• On-Call Tech Support Telephone-based technical support available on-call for troubleshooting, advice, and resolution of computer and networking issues for residential and small business customers in the Austin area.
• Network Cabling and Installation Physical network infrastructure installation including cabling, hardware setup, and configuration for office environments.
• VPN Setup and Configuration Virtual Private Network configuration for secure connectivity between office locations and for home-based remote workers.
• Custom Computer Systems Bespoke PC construction featuring high-performance components designed for longevity and upgradability. Systems are built for sustained performance with components selected to minimize future upgrade costs.
• Cloud Computing Consulting Consulting, planning, and implementation of cloud-based infrastructure and office networking solutions for business needs.
• Wireless Networking WiFi network design, installation, and configuration for office and home environments.
• Home Office Setup End-to-end setup services for home-based offices including workstations, servers, network printers, and file storage with remote accessibility.
• Website Hosting and Design Web hosting services combined with website design and development for business online presence.
• Software Training and Support Training and support services for business software applications including productivity tools and specialized applications such as real estate flyer development.
• Server and LAN Support Ongoing maintenance and support for office servers and local area network infrastructure.
• Mobile Office Setup Consultation and implementation of mobile device strategies for office staff, including smartphone selection (iPhone, Android, Blackberry) and backend configuration.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• uucpNETminorOthersRelated entity providing UNIX/UUCP networking services and hosting Linux information resources. Company website references uucpnet.com for additional resources and connectivity services.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Ntiva: Ntiva is a managed IT services provider focused on small and mid-sized businesses, offering helpdesk, network management, cloud services, and cybersecurity — directly comparable as a larger-scale equivalent of the IT support and consulting services IT Networking.info provides locally.
• CompuCom: CompuCom is a large-scale managed IT services and workforce solutions provider offering end-user support, network management, and infrastructure services — relevant as a broader, established competitor in IT service desk and managed services that compete for the same SMB-to-mid-market customer.
• Office Depot / OfficeMax Tech Services: Office Depot/Max offers in-store and on-site tech support, computer setup, and small-business IT services through its retail-adjacent service arm — competing for the same walk-in, SMB-friendly customer as IT Networking.info but as a much larger incumbent with national reach.
• Support.com (now part of Aura): Support.com provided remote technical support, helpdesk services, and on-site tech assistance for consumers and small businesses — overlapping with IT Networking.info's remote and on-call support model, though at national scale via telco and retailer partnerships.
• ITSavvy: ITSavvy is a multi-service technology provider offering managed IT, network installation, cloud services, and unified communications — comparable to IT Networking.info's broader infrastructure and consulting capabilities, but as a much larger national provider.
• iCorps Technologies: iCorps Technologies delivers managed IT, cloud, and consulting services to small and mid-sized businesses across multiple U.S. regions — comparable to IT Networking.info as a managed-services counterpart but operating at larger scale and broader geography.

Regional players

• My PC Mechanic / Local Austin IT MSPs: Independent regional IT service providers in the Austin metro area (e.g., My PC Mechanic and similar local MSPs) directly compete with IT Networking.info for the same small-business and home-office buyer in Austin, with similar on-site and remote support offerings but localized branding.

Direct peers

• HelloTech: HelloTech dispatches on-demand technicians to homes and small businesses for computer setup, networking, smart-home installation, and tech support — competing head-to-head with IT Networking.info's phone-based troubleshooting, home networking, and workstation configuration services.
• Geek Squad (Best Buy): Best Buy's Geek Squad provides on-demand in-store, in-home, and remote tech support, computer setup, and network installation for consumers and small businesses — directly overlapping IT Networking.info's core service offering of phone-based tech support, PC installations, and network cabling for the same SMB and home-office customer base.
• Nerds On Site: Nerds On Site is a franchise-style network providing on-site IT support, networking, hardware repair, and cybersecurity for small businesses and home users worldwide — directly comparable to IT Networking.info's on-call, on-site model serving Austin-area SMBs and home offices.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/rich-allcorn-consultant

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT Networking.info