Second Star Technologies, LLC.

What Second Star Technologies, LLC. does

Second Star Technologies, LLC. is a privately held, founder-operated managed IT services provider headquartered in Bakersfield, California, founded in 2011 by Brandon Phipps. The company delivers IT support, managed services, cybersecurity, data backup, VoIP, cloud, and email protection to small and mid-sized businesses in Kern County, California, with a documented specialization in networks and systems for the oil and gas industry. Its technology stack is built on a Microsoft-certified technician team combined with third-party platforms for cybersecurity (Huntress, Ironscales), data protection (Veeam, Dropbox), communications (RingCentral), and marketing automation (HubSpot), supplemented by in-house capabilities including 24/7 system and network monitoring, automated Windows patching, and a proprietary free cyber insurance assessment process delivered with Fifthwall Solutions.

The company's business model is structured around three service tiers sold on monthly recurring subscriptions: Break/Fix (pay-per-incident with free assessment), Remote Managed (24/7 monitoring plus business-hours support), and Fully Managed (24/7 support and labor coverage). Revenue is supplemented by professional services revenue from HubSpot consulting and content writing. The go-to-market is sales-led and direct, combining free assessments, inside sales, and a referral/word-of-mouth channel that has produced multiple 15+ year client relationships. Target verticals span oil and gas, healthcare, manufacturing, and professional services, with all customers served exclusively in the Bakersfield/Kern County region.

Operationally, Second Star positions itself on a self-reported track record of zero virus outbreaks, zero data-loss events, and greater than 99% production uptime since founding, supported by Microsoft-certified technical staff and an active content marketing program across blog and social channels. The company has no disclosed outside funding, no acquisitions, and remains a regional, founder-led operation with 11-50 employees.

Name

Second Star Technologies, LLC.

Legal name

Second Star Technologies, LLC.

Website

https://secondstartechnologies.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Second Star Technologies is a Bakersfield, California-based managed IT services provider founded in 2011, serving SMBs in Kern County with managed IT, cybersecurity, data backup, VoIP, and cloud services, with particular focus on the oil and gas industry.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

Keywords

• Managed IT services
• Cybersecurity solutions
• Data backup recovery
• Cloud services
• VoIP communications

Headquarters

HQ city

Bakersfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Fully Managed): Comprehensive IT management including 24/7 monitoring, remote support, and labor for all managed systems. Fixed monthly fee model providing predictable expenses for clients.
2. Managed IT Services (Remote Managed): Entry-level managed services tier including 24/7 system/network monitoring, automated patching, and business hours remote support at a lower monthly rate than fully managed.
3. Break/Fix Services: On-demand, per-incident hardware, software, and network troubleshooting and repair. Billed per hour with free assessment and no charge if issue isn't resolved.
4. HubSpot Consulting and Content Writing: Certified HubSpot partner providing inbound marketing, content creation, and CRM integration services for client lead generation and business operations optimization.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Second Star Technologies is a regional Managed Service Provider (MSP) delivering managed IT services, cybersecurity, data backup, VoIP, cloud, and email protection to small and mid-sized businesses in Bakersfield and Kern County, California. The firm operates on tiered subscription packages (Break/Fix, Remote Managed, Fully Managed) and specializes in IT infrastructure for the oil and gas industry, supplemented by HubSpot inbound marketing consulting services.

Product overview

Second Star Technologies offers a comprehensive managed IT services portfolio centered on proactive IT management and cybersecurity. The core offerings include Managed IT Services (tech support, network security, 24/7 monitoring), Cybersecurity (threat detection, data security, 24/7 monitoring), Data Backup (secure storage, automated backups, fast recovery), VoIP (communication solutions), The Cloud (storage, collaboration, scalability), Email Protection (spam filtering, malware defense), and Inbound Marketing via HubSpot. The company structures services into three tiers: Break/Fix (per-incident), Remote Managed (monitoring with business hours support), and Fully Managed (comprehensive 24/7 coverage). A notable add-on is the free Cyber Insurance Assessment service that evaluates client security posture.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services
• Cybersecurity Cybersecurity service providing advanced threat detection, data security, and 24/7 monitoring to protect businesses from cyber threats, leveraging partner platforms such as Ironscales and Huntress.
• Data Backup
• VoIP
• The Cloud
• Email Protection
• Inbound Marketing (HubSpot Solutions)
• Break/Fix IT Support
• Remote Managed IT Services
• Fully Managed IT Services
• Cyber Insurance Assessment & Quote Service

Quantifiable outcome

• Zero virus outbreaks since 2011
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• RingCentralcoreTechnology or IntegrationVoIP communication solutions partner providing reliable, cost-effective communication platforms with crystal-clear calls, scalability, and advanced features integrated into managed service offerings.
• VeeamcoreTechnology or IntegrationData backup and disaster recovery solutions provider; part of the company's robust data protection strategy offering secure backup storage, automated backups, and fast recovery options.
• IronscalescoreTechnology or IntegrationEmail security platform providing advanced threat detection and phishing prevention integrated into the company's email protection services.
• HuntresscoreTechnology or IntegrationCybersecurity platform partner providing threat detection and security monitoring capabilities for managed IT clients.
• HubSpotcoreTechnology or IntegrationCertified HubSpot Solutions Partner providing inbound marketing, content writing, and CRM integration services to clients; the company leverages HubSpot platform for their own marketing operations as well.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Ntiva: Mid-market MSP providing managed IT, cybersecurity, cloud, and backup services to SMB and mid-market clients across multiple U.S. regions. Directly comparable as a similarly sized, multi-service MSP competing for the same type of customer.
• Velocity Technology Solutions: Managed IT services provider targeting SMB and mid-market clients with managed IT, cybersecurity, and cloud services. Comparable in service breadth and customer profile.
• ITConnexion: Boutique managed IT and cybersecurity firm serving SMBs in regulated industries. Comparable as a smaller, services-led MSP with strong vertical focus and subscription revenue model.
• Be Structured Technology Group: Los Angeles-based managed IT services and cybersecurity provider serving SMBs across Southern California. Closely comparable as a regional California MSP with similar service tiers, vertical mix, and SMB focus.
• Dataprise: Regional-to-national MSP offering managed IT, cybersecurity, cloud, and unified communications to SMB and mid-market clients. Directly comparable in service portfolio, customer profile, and recurring managed-services revenue model.
• BlackPoint IT Services: Managed IT services provider for SMBs across the Pacific Northwest with a similar mix of managed IT, cybersecurity, and cloud offerings. Comparable in customer profile and recurring revenue model.
• Total Net Solutions: Regional managed IT services provider serving SMBs with managed IT, cloud, and cybersecurity offerings. Comparable in size, customer base, and subscription-driven model.
• KCS (Kelly Computer Services): Regional managed IT services and cybersecurity provider for SMBs, offering similar tiered service packages, 24/7 monitoring, and compliance support. Comparable in size, customer profile, and service scope.

Broad incumbents

• Integris: Larger, multi-region managed IT and cybersecurity provider with broader geographic reach and deeper enterprise capabilities. Comparable in core offerings but operates at a larger scale across multiple U.S. regions.

Others

• Huntress: Managed cybersecurity platform partner of Second Star (threat detection and security monitoring). Listed as a core technology partner; comparable as an enabler of the company's MSSP-style offering rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/secondstartech
• YouTubeyoutube.com/@secondstartech
• Facebookfacebook.com/secondstartech
• LinkedInlinkedin.com/company/second-star-technologies
• Instagraminstagram.com/secondstartech

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Second Star Technologies, LLC.