Clinical Trial Site Solutions

What Clinical Trial Site Solutions does

Clinical Trial Site Solutions, LLC, doing business as CTSS Health, is a Denver-area (Littleton, Colorado) software development firm founded in 2021 that builds mobile applications for healthcare providers to engage patients pre- and post-operatively. The company's core product is IDR Mobile, a patient-facing iOS/Android application that combines patient education, appointment and protocol reminders, and patient-reported outcome (PRO) monitoring and tracking into a single mobile workflow. CTSS extends this core product with a White Label option and Custom Development services, allowing healthcare facilities to deploy branded or tailored versions of the platform for their patient populations.

CTSS sells primarily to three end-customer segments: hospitals, ambulatory surgery centers (ASCs), and physician practices across multiple medical subspecialties. Secondary verticals referenced on the company website include medical device companies, research centers, and call centers. Distribution is direct enterprise field sales to healthcare facilities, with patient-facing distribution occurring through the iOS App Store and Google Play once a provider prescribes or refers the app. The revenue model is a quote-based SaaS subscription billed annually, with no publicly disclosed pricing tiers. The company is privately held, founder-led by a single software entrepreneur, has no disclosed funding rounds, no disclosed headcount, and operates exclusively in the United States.

Name

Clinical Trial Site Solutions

Legal name

Clinical Trial Site Solutions, LLC

Website

https://trackingoutcomes.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Clinical Trial Site Solutions (CTSS Health) is a Littleton, Colorado-based software firm that sells the IDR Mobile patient-reported outcomes app via SaaS subscriptions to hospitals, ambulatory surgery centers, and physician practices for pre- and post-operative patient engagement.

Ownership category

akta.pro rank

Product category

Patient Engagement Mobile Software

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

Keywords

• Patient engagement software
• Patient reported outcomes
• Healthcare mobile applications
• Ambulatory surgery software
• Clinical outcome tracking

Headquarters

HQ city

Littleton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Mobile Application Licensing/Subscription: Software-as-a-Service model providing patient reporting outcome mobile apps to healthcare facilities. Healthcare providers (Hospitals, ASCs, physicians) integrate the technology to deliver patient education, reminders, and outcome tracking to their patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Clinical Trial Site Solutions develops and sells IDR Mobile, a patient-reported outcomes mobile application for healthcare facilities. The app combines patient education, reminders, and pre-Op/post-Op outcome monitoring and tracking in a single iOS/Android solution, sold to hospitals, ambulatory surgery centers, and physician practices, with optional white-label branding and custom development services.

Product overview

Clinical Trial Site Solutions (CTSS) offers a mobile-first healthcare software platform centered around its core IDR Mobile application. The platform is designed for hospitals, ambulatory surgery centers (ASCs), and physicians to integrate patient education, patient reminders, outcome monitoring, and tracking via mobile technology. CTSS provides its IDR Mobile app through direct download (iOS/Android app stores) and extends its offering through White Label branding options and Custom Development services for organizations requiring tailored solutions. The product suite targets multiple healthcare verticals including healthcare providers, medical device companies, research centers, and call centers.

Differentiator

Problem solved

Functional benefit

Products and services

• IDR Mobile A mobile application available on iOS and Android that enables hospitals, ambulatory surgery centers (ASCs), and physicians to deliver patient education, send pre-Op and post-Op reminders, and monitor patient outcomes. Integrates patient education, reminders, outcome monitoring, and tracking using mobile technology with required connectivity.
• White Label Deployment A white-label offering that allows healthcare facilities, medical device companies, or other organizations to brand the IDR Mobile application under their own name for customized deployment to specific practices or health systems.
• Custom Development Custom software development services offered by CTSS to build tailored mobile solutions for healthcare facilities, allowing for specific feature customization beyond the standard IDR Mobile offering.

Quantifiable outcome

• Reduction in hospital readmission incidents through improved post-operative patient engagement and protocol compliance
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• Twistle by Health Catalyst: Enterprise patient engagement platform (acquired by Health Catalyst) automating perioperative and chronic care outreach. Comparable in automating reminders and follow-up at health systems, though embedded in a broader data/analytics portfolio.
• GetWellNetwork: Established enterprise patient engagement and digital care platform deployed across large U.S. health systems. Comparable in targeting inpatient and ambulatory patient education and outcome tracking, but operating at significantly greater scale and with deeper EHR ties.

Emerging players

• Tebra (PatientPop + Kareo): Practice growth and patient engagement suite used by independent physician practices and small groups. Overlaps with CTSS's physician practice segment for reminders, intake, and patient communication.
• Force Therapeutics: Digital care platform focused on musculoskeletal and orthopedic pre/post-op patient engagement and outcome tracking. Closely aligned with CTSS's pre-op/post-op use case and ASC-style ambulatory delivery model.
• Care Transitions: Patient engagement and care transition software used by hospitals to reduce readmissions through post-discharge outreach. Directly aligned with CTSS's stated outcome of reducing readmissions via better post-procedure follow-up.

Direct peers

• CipherHealth: Patient engagement platform offering outreach, rounding, and post-discharge follow-up tools used by hospitals and health systems. Directly comparable to CTSS's post-procedure and outcome-tracking workflow.
• Phreesia: Publicly traded patient intake and engagement platform sold to hospitals, health systems, and physician practices. Directly comparable to CTSS because both deliver mobile-driven patient education, reminders, and engagement workflows to the same provider buyer base.
• Solutionreach: Long-standing patient relationship management and engagement vendor targeting group practices, dental, and ambulatory providers. Overlaps with CTSS on patient reminders, education, and outcome communication delivered via mobile.
• Relatient: Patient engagement platform for appointment reminders, surveys, and outreach used by hospitals and physician groups. Comparable in target customer (healthcare facilities), delivery mechanism (mobile/text), and value prop (reducing no-shows and improving outcomes).
• Luma Health: Patient engagement platform offering automated reminders, intake, and two-way messaging for health systems, ambulatory clinics, and physician practices. Closely mirrors CTSS's pre/post-visit engagement focus and enterprise field sales motion.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clinical Trial Site Solutions