What UAMS e-Link does

UAMS e-Link is a cloud-based telemedicine network operated as a program within the UAMS Institute for Digital Health & Innovation at the University of Arkansas for Medical Sciences in Little Rock, Arkansas. It plans, implements, and manages telemedicine programs for healthcare organizations by providing broadband connectivity, up-to-date telemedicine equipment, and staff training, and self-describes as one of the largest telemedicine networks in the nation. Its product portfolio consists of the core e-Link telemedicine network, the UAMS e-Link Portal administrative suite for provider network management, USAC Benefits (a federal funding pass-through program for consortium members), and bundled telemedicine device and platform packages.

The business operates on a consortium membership model in which healthcare organizations join to access shared infrastructure, training, and USAC federal funding benefits. Revenue is described as recurring and subscription-based through membership fees and telemedicine services, though specific pricing is not publicly disclosed. Distribution is sales-led and regional, targeting healthcare providers primarily across Arkansas and the broader Southeast U.S. through direct outreach, phone, email, and an online Request Information form. The entity is a government state instrumentality under UAMS rather than an independently capitalized company, and its strategic positioning is reinforced by academic medical center credibility and federal program participation.

Name

UAMS e-Link

Legal name

University of Arkansas for Medical Sciences

Website

https://uamselink.com

Company type

Public

Founded year

1879

Operating status

Operating

Headcount range

501–1,000 employees

Short description

UAMS e-Link is a cloud-based telemedicine network under the University of Arkansas for Medical Sciences that plans, implements, and manages virtual care programs for healthcare organizations across the Southeast U.S. via a consortium membership model.

Ownership category

akta.pro rank

Product category

Telemedicine Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Health Services (8000), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ePrescribing, Lab/Imaging Orders & Results Integration (HLALAKAJ)

Keywords

• Telemedicine network
• Healthcare technology
• Remote clinical services
• Digital health platform
• Medical video conferencing

Headquarters

HQ city

Little Rock

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Infrastructure

Revenue model

1. Telemedicine Services and Membership: Revenue generated through consortium membership fees and telemedicine service delivery. The organization provides telemedicine program planning, implementation and management services to healthcare organizations, helping them achieve cost savings on infrastructure while meeting educational missions, improving health outcomes and meeting research goals.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

UAMS e-Link operates a cloud-based telemedicine network that plans, implements, and manages telemedicine programs for healthcare providers. It delivers broadband connectivity, equipment, and training to enable remote clinical consultations, and it is operated under the University of Arkansas for Medical Sciences (UAMS) Institute for Digital Health & Innovation (IDHI).

Product overview

UAMS e-Link is a comprehensive telemedicine platform and one of the largest telemedicine networks in the nation. The core offering consists of the UAMS e-Link telemedicine platform, which plans, implements, and manages telemedicine programs through broadband connectivity, equipment, and training. The product portfolio includes the UAMS e-Link Portal (an administrative suite for optimizing provider networks), USAC Benefits (a consortium membership program for cost savings through federal funding), Telemedicine Devices (hardware packages), and Telemedicine Platforms (software solutions). Together, these components provide healthcare organizations with end-to-end telemedicine capabilities including clinical care delivery, administrative management, and cost optimization.

Differentiator

Problem solved

Functional benefit

Products and services

• UAMS e-Link Cloud-based telemedicine network that plans, implements, and manages telemedicine programs for healthcare organizations, providing broadband connectivity, equipment, and training for remote clinical consultations.
• UAMS e-Link Portal Administrative suite for managing telemedicine programs and connecting healthcare sites on the UAMS e-Link network.
• USAC Benefits

Quantifiable outcome

• Healthcare organizations achieve cost savings on telemedicine infrastructure

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• e-Link Consortium MemberscoreChannel Partner/ Reseller/ DistributorUAMS e-Link operates through a consortium model where healthcare organizations become members. Consortium members gain access to shared telemedicine infrastructure, USAC benefits for cost savings, training resources, and administrative tools. The consortium represents the core distribution and customer engagement model for the organization, though specific named member organizations are not disclosed in the available content.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Teladoc Health: Largest pure-play telehealth incumbent globally, offering B2B platforms, B2C virtual care, and condition management across thousands of hospitals, employers, and payers. Indirect overlap through hospital-channel platform sales and direct overlap through virtual-care consumer offerings.
• Amwell (American Well): Large, publicly-traded telehealth platform serving health systems, health plans, and clinicians with a broad portfolio spanning urgent care, scheduled visits, and provider enablement. Overlaps with UAMS e-Link on health-system platform selling motion but at vastly greater scale and capital base.

Direct peers

• Eagle Telemedicine: Provides telemedicine specialty coverage (hospitalist, stroke, psychiatry, cardiology) for rural and mid-sized hospitals—the same customer base UAMS e-Link serves via its network. Closely comparable operating model of remote clinicians on shared infrastructure.
• Doxy.me: Browser-based telemedicine platform purpose-built for clinicians, with HIPAA-compliant video, waiting room, and patient queueing. Competes for the same small and mid-sized provider organizations UAMS e-Link targets and is similarly positioned as a low-friction telehealth infrastructure option.
• Access TeleCare (formerly SOC Telemed): Hospital-based tele-specialty services provider delivering neurology, behavioral health, pulmonary, and infectious disease coverage via telehealth. Direct competitor for UAMS e-Link's specialty-access use cases among community hospitals.
• Avera eCARE: Operates one of the nation's oldest academic-medical-center-based telehealth networks, serving rural hospitals and clinics through a consortium-like model analogous to UAMS e-Link. Same mission focus on healthcare disparity reduction, similar GTM, and same end customers in community hospitals across the Midwest and Great Plains.
• Hicuity Health: Provider of tele-ICU, virtual nursing, and inpatient telemetry services delivered to hospitals on a 24/7 remote-clinician basis. Highly comparable in delivering specialty telehealth coverage to community and regional hospitals from centralized hubs.
• eVisit: Telehealth workflow platform offering video visits, scheduling, patient intake, and EHR-integrated virtual care tools sold to hospitals and provider groups. Direct overlap on the telemedicine platform product category with UAMS e-Link.
• Caregility: Cloud-based clinical collaboration and virtual care platform sold to health systems, providing video infrastructure, workflow tools, and EHR integration similar to UAMS e-Link's platform offering. Targets the same hospital CIO/CMO buyer with a comparable B2B subscription model.

Emerging players

• Tyto Care: Manufacturer of handheld telehealth examination devices paired with a virtual care platform, enabling remote physical exam capability. Overlaps with the telemedicine devices offering in UAMS e-Link's service packages for end-to-end virtual visits.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/uams_idhi
• YouTubeyoutube.com/UAMSHealth
• Facebookfacebook.com/UAMSDigitalHealth
• LinkedInlinkedin.com/school/uams
• Instagraminstagram.com/uamshealth
• Pinterestpinterest.com/uamshealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UAMS e-Link